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Novotel Sunshine Coast Resort

4.0 star property
Family fun on the beach, with outdoor pool, near Twin Waters Golf Club

Photo gallery for Novotel Sunshine Coast Resort

Relax by the pool surrounded by palm trees and enjoy the ocean view.
Welcome to our hotel lobby, featuring a high ceiling, reception desk with a curved accent piece, and potted plants.
Enjoy a meal or work in the room's cozy space with two single beds, a table, and chairs.
Enjoy a serene beachfront setting with a pool area, surrounded by palm trees and modern buildings.
Stroll along the tranquil waterfront path, surrounded by lush tropical vegetation, to a serene retreat with scenic views.

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Hot tub
  • Gym
The current price is NZ$230
includes taxes & fees
24 Aug - 25 Aug

Explore the area

Map
270 Ocean Drive, Sunshine Coast, Twin Waters, QLD, 4564
  • Twin Waters Golf Club
    ‪15 min walk‬
  • Sunshine Plaza
    ‪11 min drive‬
  • Maroochydore Beach
    ‪14 min drive‬
  • Maroochydore, QLD (MCY-Sunshine Coast)
    ‪7 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Garden View (Resort)

Room, 1 Queen Bed, Garden View (Resort)

Room, 1 Queen Bed, Garden View (Resort)

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, individually decorated, desk, laptop workspace

Executive Room, 1 King Bed

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

1 bedroom, individually decorated, desk, laptop workspace

Executive Room, 1 Double Bed with Sofa bed

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Lagoon View

Room, 1 Queen Bed, Lagoon View

Room, 1 Queen Bed, Lagoon View

7.2 out of 10
Good
(14 reviews)

Highlights

Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
  • 29 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Garden View

1 bedroom, individually decorated, desk, laptop workspace

Suite, Garden View

Highlights

Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
TV
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Bungalow, 1 Double Bed, Overwater

Bungalow, 1 Double Bed, Overwater

Bungalow, 1 Double Bed, Overwater

Highlights

Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
  • 75 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Bungalow, Overwater

1 bedroom, individually decorated, desk, laptop workspace

Grand Bungalow, Overwater

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
Hairdryer
  • Sleeps 6
  • 3 Double Beds

View all photos for Suite, Lagoon View

1 bedroom, individually decorated, desk, laptop workspace

Suite, Lagoon View

Highlights

Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
TV
  • 52 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds, Lagoon View

Room, Multiple Beds, Lagoon View

Room, Multiple Beds, Lagoon View

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
Eco-friendly toiletries
  • 29 sq m
  • Lagoon view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Room, Multiple Beds, Garden View

Room, Multiple Beds, Garden View

Room, Multiple Beds, Garden View

7.6 out of 10
Good
(15 reviews)

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Double Room, 2 Double Beds, Lagoon View

Executive Double Room, 2 Double Beds, Lagoon View | View from room

Executive Double Room, 2 Double Beds, Lagoon View

8.4 out of 10
Very good
(9 reviews)

Highlights

Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
  • 30 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds, Garden View

Executive Double Room, 2 Double Beds, Garden View

Executive Double Room, 2 Double Beds, Garden View

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Lagoon View

Executive Room, 1 King Bed, Lagoon View

Executive Room, 1 King Bed, Lagoon View

7.6 out of 10
Good
(12 reviews)

Highlights

Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
  • 30 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Garden View

1 bedroom, individually decorated, desk, laptop workspace

Executive Room, 1 King Bed, Garden View

8.4 out of 10
Very good
(7 reviews)

Highlights

Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Bungalow, 1 Double Bed, Overwater

1 bedroom, individually decorated, desk, laptop workspace

Deluxe Bungalow, 1 Double Bed, Overwater

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
Hairdryer
  • Sleeps 3
  • 1 Double Bed

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Holiday Inn Express & Suites Sunshine Coast by IHG

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About the area

Sunshine Coast

You'll be connected to the convention centre at Novotel Sunshine Coast Resort, and within a 30-minute stroll of Twin Waters Golf Club and Mudjimba Beach. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool and free self-parking. .The buffet restaurant, Sola Restaurant, is open for breakfast and dinner. Sola Bar is the hotel's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site 24-hour gym and Hot tub. 12109 square feet (1125 square metres) of event facilities include 12 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. .Sights within a 10-minute drive of this 4-property class Twin Waters hotel include Marcoola Beach and Sunshine Plaza.

What's nearby

  • Twin Waters Golf Club - 15 min walk - 1.3 km
  • Sunshine Plaza - 11 min drive - 11.4 km
  • Maroochydore Beach - 14 min drive - 13.3 km
  • SEA LIFE Sunshine Coast Aquarium - 15 min drive - 16.7 km
  • Mooloolaba Esplanade - 15 min drive - 15.9 km

Getting around

  • Nambour Station - 17 min drive
  • Maroochydore, QLD (MCY-Sunshine Coast) - 6 min drive

Restaurants

  • ‪The Loose Goose - ‬15 min walk
  • ‪Sneaky Baron - ‬11 min drive
  • ‪North Shore Seafoods - ‬5 min drive
  • ‪Allure Medi Spa & Beauty Lounge - ‬9 min drive
  • ‪Elixiba - ‬10 min drive

About this property

Novotel Sunshine Coast Resort

Family fun on the beach, with outdoor pool, near Twin Waters Golf Club
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Have fun in the sun at Novotel Sunshine Coast Resort with summer activities such as sailing, kayaking and mini golf.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. This beach hotel also offers an outdoor pool, a children's pool and a 24-hour fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Sunshine Coast hotel.

  • 361 guestrooms or units
  • 2 levels
  • 12109 sq ft of conference space
  • 1125 sq. m of conference space
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Novotel Sunshine Coast Resort offers 361 accommodations, which are accessible via exterior corridors and feature a hairdryer and an iron/ironing board. Rooms open to balconies or patios. Each accommodation is individually decorated. Satellite televisions are provided.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

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Holiday Inn Express & Suites Sunshine Coast by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 752 reviews
The price is NZ$196
includes taxes & fees
11 Aug - 12 Aug
Holiday Inn Express & Suites Sunshine Coast by IHG

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Deli Cafe
  • Sola Bar
  • Sola Restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Golf
  • Hot tub
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Paddleboard
  • Sailing
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 12,109 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On a lake
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property uses a grey water recycling system.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Novotel Resort Twin Waters
Novotel Twin Waters
Novotel Twin Waters Resort
Twin Waters Novotel
Twin Waters Novotel Resort
Twin Waters Resort

Frequently asked questions

What is the cancellation policy at Novotel Sunshine Coast Resort?

Novotel Sunshine Coast Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Sunshine Coast Resort?

As of 30 Jul 2025, prices found for a 1-night stay for 2 adults at Novotel Sunshine Coast Resort on 24 Aug 2025 start from NZ$229.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Sunshine Coast Resort?

Yep, Novotel Sunshine Coast Resort has a free self car park.

Are there any beaches close to Novotel Sunshine Coast Resort?

Yep, Novotel Sunshine Coast Resort is a short 9-minute walk from Yaroomba Beach. Fun beach activities include volleyball, scuba diving and waterskiing. You can also find water sports equipment.

Is there a spa on site at Novotel Sunshine Coast Resort?

No, there is no spa at this property. Twin Waters Spa is a short 10-minute walk away.

Does Novotel Sunshine Coast Resort have a pool?

Yep, and guests love it! Novotel Sunshine Coast Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Novotel Sunshine Coast Resort a romantic place to stay?

1 hot tub and poolside dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Novotel Sunshine Coast Resort.

Is Novotel Sunshine Coast Resort family-friendly?

You bet! With amenities such as a children's pool and an arcade, as well as cots/infant beds in the guestrooms, it's no surprise that Novotel Sunshine Coast Resort is a hit with families.

Is there a free airport shuttle available at Novotel Sunshine Coast Resort?

No, Novotel Sunshine Coast Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Sunshine Coast Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Novotel Sunshine Coast Resort?

Check-in begins at 2 PM. Check-out time is 10:00 AM.

Are pets allowed at Novotel Sunshine Coast Resort?

No, pets are not allowed.

Is there a golf course on site at Novotel Sunshine Coast Resort?

There isn't one on site, but Twin Waters Golf Club is a short 17-minute walk away.

Novotel Sunshine Coast Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 327 out of 1000 reviews
Rating 8 - Good. 328 out of 1000 reviews
Rating 6 - Okay. 178 out of 1000 reviews
Rating 4 - Poor. 92 out of 1000 reviews
Rating 2 - Terrible. 75 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in order to attend an event in Maroochydore
Stayed 3 nights in Jul 2025

8/10 Good

Jodi

Stayed 1 night in Jul 2025

10/10 Excellent

ANDREA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooms , amazing scenery and walks . Friendly staff x
Stayed 1 night in Jun 2025

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely place to stay with a small range of activities (would have be better if it wasn’t raining).
Stayed 1 night in May 2025

10/10 Excellent

Ken

Stayed 2 nights in May 2025

10/10 Excellent

maree

Great clean room great atmosphere vibe and relaxing place to stau definitely be back. The only issue for us was the back door mat was so slippery i could of really hurt my self multiple times. Overall 9/10 guys
Stayed 1 night in May 2025

8/10 Good

Glenn

Stayed 1 night in May 2025

8/10 Good

Lamei

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities
Staff very helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd stay in as many years at the Novotel, Twin Waters. My husband and I absolutely love coming here. It has that ‘secluded’, cosy feel you crave on a couple getaway. We have zero complaints, which is why we’re planning another 2 getaways this year.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rafaela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent family resort. Very safe and with excellent professional staff.
Stayed 2 nights in Apr 2025

6/10 Okay

Jody

Liked: Cleanliness, staff & service
Disliked: Room comfort

Not to bad

Great place for familys, with water activities included in price. Rooms pretty average, beds a bit hard.would recommend staying a couple of nights.
Stayed 1 night in Apr 2025

8/10 Good

Warren

Travelled with partner
Liked: Staff & service, amenities
Close to the beach
Stayed 2 nights in Dec 2024

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I love the family friendly options the resort has
Stayed 3 nights in Apr 2025

8/10 Good

Simon

Travelled with partner
Liked: Amenities
Great resort. Rooms are recently renovated along with pool area.
Stayed 1 night in Apr 2025

4/10 Poor

MARK

Liked: Cleanliness
Nice setting
Stayed 2 nights in Apr 2025

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Camilla

Travelled with partner
Liked: Cleanliness, staff & service
Overall it was a lovely stay. However, the food was very disappointing, cheap and inedible, but charged at expensive prices. Outside of this we’d be happy to visit again. Seemed like a very family friendly resort.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Underrated

Overrated. We were looking forward to our stay, but our stay was underwhelming. The room had only one lamp and no overhead lighting. There wasn’t a lift for our luggage. The receptionist didn’t give us any information on arrival other than where our room was. The breakfast was good but the evening dinner was poor. The photos did not reflect the quality of the room. A shame as we were looking forward to our stay
Stayed 1 night in Apr 2025

6/10 Okay

Gregory

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very dated, could use a facelift.
Stayed 2 nights in Apr 2025

2/10 Terrible

Byron

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Where did it end. We ordered a baby cot on checking it it never arrived, tried to call reception 3 times and no one answered. The place was filthy our baby had black legs and feet from the dirt on the floor. There was blood on the toilet door. I went to the bar and tried to order a drink but could not room charge despite providing a credit card on check in. This happened 3 times and had to carry my phone in wet areas just to pay for a drink. The next morning rang 3 times no answer had to call the outside line from my mobile. Then tried to use the gym and my card wouldn’t work. I’ve been travelling around the world for over 30 years and have never seen a more poorly run resort. I paid $700 a night for the room and could not relax once.
Stayed 1 night in Apr 2025

10/10 Excellent

Eleonora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful
Stayed 5 nights in Mar 2025

10/10 Excellent

Gabriel

Stayed 4 nights in Feb 2025