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GRAND EMPIRE PALACE HOTEL

Property class: 3

Photo gallery for GRAND EMPIRE PALACE HOTEL

A grand building with a central dome, multiple balconies, and a well-maintained garden with palm trees.
A spacious lobby with a grand chandelier, large windows with curtains, and elegant furniture.
A large hall with rows of tables and chairs, ornate chandeliers, and a stage with speakers.
A banquet hall with round tables and chairs, a stage with floral arrangements, and ornate chandeliers.
A large bed with a headboard, two bedside tables with lamps, a chair, and a curtain.

Reviews

6.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services
  • Housekeeping

Explore the area

View map
57-75 Jl. Blauran, Surabaya, Jawa Timur, 60275
  • Place, BG Junction
    ‪5 min walk‬
  • Place, Tunjungan Plaza
    ‪11 min walk‬
  • Place, Surabaya Plaza Shopping Mall
    ‪2 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room

A hotel room with a large bed, a television mounted on the wall, and a desk with a chair.

Deluxe Room

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, and a chair.

Deluxe Twin Room

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds and 2 Single Beds OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with a large bed, a bedside table with a lamp, a chair, and a view of the city.

Superior Room

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a nightstand with a lamp, a chair, and a patterned carpet.

Family Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

About the area

Surabaya

GRAND EMPIRE PALACE HOTEL puts you in the heart of Surabaya, within just a 10-minute stroll of BG Junction and Tunjungan Plaza. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel has free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a free manager's reception, a conference centre and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of self parking. .In the area of this 3-property class Surabaya Center hotel, you'll find Pakuwon Mall.

What's nearby

  • BG Junction - 5 min walk - 0.4 km
  • Tunjungan Plaza - 11 min walk - 0.9 km
  • Heroic Monument - 19 min walk - 1.6 km
  • Grand City Surabaya - 2 min drive - 2.0 km
  • Surabaya Plaza Shopping Mall - 2 min drive - 2.4 km

Getting around

  • Surabaya Kota Station - 6 min drive
  • Surabaya Pasar Turi Station - 16 min walk
  • Surabaya (SUB-Juanda) - 42 min drive

Restaurants

  • ‪Chatime - ‬5 min walk
  • ‪Ayam Goreng President - ‬4 min walk
  • ‪Pecel Ambulance (Bu Hana) - ‬6 min walk
  • Uppercut Steakhouse
  • ‪KFC - ‬5 min walk

About this property

GRAND EMPIRE PALACE HOTEL

There's a restaurant on site, as well as a coffee shop/cafe. A free manager's reception is offered daily. WiFi is free in public spaces. There are 25 meeting rooms available. GRAND EMPIRE PALACE HOTEL also features coffee/tea in common area and concierge services. For a fee, parking is available.
  • 186 guestrooms or units
  • Manager's reception (free)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Dining venue
GRAND EMPIRE PALACE HOTEL offers 186 accommodations. This Surabaya hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of towels can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (IDR 10,000 per stay)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: IDR 100,000 for adults and IDR 100,000 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 25 meeting rooms
  • Conference centre

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: noon; check-in end time: 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 5 and older; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 250000.0 per day.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 100000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately IDR 100000 for adults and from IDR 100000 for children
  • Self-parking fee: IDR 10000 per stay
  • Rollaway bed fee: IDR 250000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property only accepts cash. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 5 and over; guests must have received their complete COVID-19 vaccination at least 2 days prior to check-in.

Property Registration Number 83929125

Property is also known as

Grand Empire Hotel Surabaya
GRAND EMPIRE PALACE HOTEL Hotel
GRAND EMPIRE PALACE HOTEL Surabaya
GRAND EMPIRE PALACE HOTEL Hotel Surabaya

Frequently asked questions

Is parking available at GRAND EMPIRE PALACE HOTEL?

Yep, GRAND EMPIRE PALACE HOTEL has a self car park for IDR 10000 per stay. A self car park is also available, for a fee.

Are there any beaches close to GRAND EMPIRE PALACE HOTEL?

The closest beach to GRAND EMPIRE PALACE HOTEL is New Kenjeran Beach (7.2 km).

Does GRAND EMPIRE PALACE HOTEL serve breakfast?

Sure does, cooked-to-order breakfast is served daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at GRAND EMPIRE PALACE HOTEL?

No, GRAND EMPIRE PALACE HOTEL does not offer an airport shuttle service.

Is there a bar or restaurant at GRAND EMPIRE PALACE HOTEL?

Yep, you can grab a meal at GRAND EMPIRE PALACE HOTEL's onsite restaurant.

What time are check-in & check-out at GRAND EMPIRE PALACE HOTEL?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at GRAND EMPIRE PALACE HOTEL?

No, pets are not allowed.

GRAND EMPIRE PALACE HOTEL Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Nur Zatil Aqmar

It"s an old hotel, but the bed is very comfortable
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Sitawati Maya

Stayed 3 nights in Feb 2023
Verified review

4/10 Poor

Wimpie

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