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Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

5.0 star property
Luxury Surabaya hotel connected to a shopping centre, steps from Ciputra World Mall

Photo gallery for Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Outdoor pool
Lobby lounge
Outdoor pool
Point of interest
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking available
  • Spa
  • Parking included
The current price is NZ$115
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
Jl. Mayjen Sungkono Kav. 87, Surabaya, East Java, 60225
  • Place, Ciputra World Mall
    ‪1 min walk‬
  • Place, Surabaya Town Square
    ‪15 min walk‬
  • Place, Surabaya Zoo
    ‪2 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪19 min drive‬

Room options

View all photos for Deluxe Twin Room (Twin Bed)

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room (Twin Bed)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Blackout curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Deluxe

1 bedroom, minibar, in-room safe, desk

Superior Deluxe

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Blackout curtains
Separate bedroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Deluxe Twin

1 bedroom, minibar, in-room safe, desk

Grand Deluxe Twin

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Blackout curtains
Separate bedroom
  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Club Deluxe

1 bedroom, minibar, in-room safe, desk

Executive Club Deluxe

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Blackout curtains
Separate bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Club Grand Deluxe

1 bedroom, minibar, in-room safe, desk

Executive Club Grand Deluxe

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Blackout curtains
Separate bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Separate bedroom
Blackout curtains
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Blackout curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Deluxe King

1 bedroom, minibar, in-room safe, desk

Grand Deluxe King

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Blackout curtains
Separate bedroom
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Deluxe

1 bedroom, minibar, in-room safe, desk

Superior Deluxe

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Blackout curtains
Separate bedroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Surabaya

At Hotel Ciputra World Surabaya managed by Swiss-Belhotel International, you'll be connected to a shopping centre and steps from Ciputra World Mall. Highlights at this luxury hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages and aromatherapy along with access to the sauna. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub, sauna and kids' swimming pool. A conference centre and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available daily between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Gunung Sari hotel, you'll be 12.2 km (7.6 mi) from Ciputra Golf Club.

What's nearby

  • Ciputra World Mall - 1 min walk - 0.0 km
  • Surabaya Town Square - 15 min walk - 1.3 km
  • Surabaya Zoo - 2 min drive - 2.0 km
  • Lapangan Thor Stadium - 2 min drive - 1.4 km
  • Taman Bungkul - 2 min drive - 2.4 km

Getting around

  • Margorejo Station - 7 min drive
  • Surabaya Pasar Turi Station - 20 min drive
  • Surabaya (SUB-Juanda) - 35 min drive

Restaurants

  • ‪XXI Lounge - ‬2 min walk
  • Paradise Dynasty
  • ‪Pancious - ‬1 min walk
  • Saigon Delight
  • ‪My Kopi-O! - ‬1 min walk

About this property

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Luxury Surabaya hotel connected to a shopping centre, steps from Ciputra World Mall
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offers its guests a full-service spa, an outdoor pool, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There's an onsite business centre. A children's pool, a fitness centre, and a sauna are also featured at the luxury Hotel Ciputra World Surabaya managed by Swiss-Belhotel International. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Surabaya hotel.

  • 1 building
  • 212 guestrooms or units
  • 22 levels
  • Built in 2014
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offers 212 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 42-inch LED televisions come with premium digital channels. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include massages and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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  • Free WiFi
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The price is NZ$144
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (IDR 60,000 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: IDR 302,500 to 302,500 for adults and IDR 151,250 to 151,250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 500000.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately IDR 302500 to 302500 for adults and IDR 151250 to 151250 for children
  • Airport shuttle fee: IDR 440220 per vehicle (one-way)
  • Valet parking fee: IDR 60000 per day
  • Rollaway bed fee: IDR 500000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 7:00 AM to 5:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Ciputra World Surabaya
Hotel Ciputra World
Ciputra World Surabaya
Ciputra World
Hotel Ciputra World Surabaya, Java
Hotel Ciputra World Surabaya

Frequently asked questions

What is the cancellation policy at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International on 30 Nov 2025 start from NZ$115.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

Yep, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International has a free self car park. Additionally there is valet parking for IDR 60000 per day.

Are there any beaches close to Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

The closest beach to Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is New Kenjeran Beach (10.6 km).

Is there a spa on site at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

Yep, there is an onsite spa at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International. You'll enjoy services like body scrubs.

Does Hotel Ciputra World Surabaya managed by Swiss-Belhotel International have a pool?

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International has an outdoor pool and a kids' pool. The pool is open 7:00 AM to 5:00 PM.

What makes Hotel Ciputra World Surabaya managed by Swiss-Belhotel International a romantic place to stay?

1 hot tub and couples spa treatments, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International.

Does Hotel Ciputra World Surabaya managed by Swiss-Belhotel International serve breakfast?

You bet, cooked-to-order breakfast is offered daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

No, pets and service animals are not allowed.