Sheraton Surabaya Hotel and Towers: NZ$130 Deals & Reviews (Surabaya, IDN) | Wotif

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Surabaya •1 Room

Surabaya • 1 Room

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Indonesia
East Java
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Sheraton Surabaya Hotel and Towers, Surabaya, current page

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5.0 out of 5

Exceptional!

See all 2 wotif Reviews

"Facilities: Top of the line; Value: Amazing; Service: Remarkable; Cleanliness: Spotless; staff are always friendly " More

By michael, from Australia - QLD - Sunshine Coast on Sun 09 Feb 2014

Points Of Interest

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Check-in

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Hotel Description

Sheraton Surabaya Hotel and Towers places you in the center of Surabaya, connected to the convention center and within just a 15-minute stroll of Tunjungan Plaza and Grahadi. Highlights at this Art Deco hotel include 3 restaurants, a full-service spa, and an outdoor swimming pool.

A day of pampering can include Thai massages and facials along with access to the sauna. The restaurant, Kafe Bromo, serves international cuisine and is open for breakfast, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, outdoor tennis court, sauna, and kids' swimming pool. 441 square feet (41 square meters) of event facilities include 8 meeting rooms and a conference center, and other business amenities include a business center and limo/town car service. Plus you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily between 6 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle.

In the area of this Surabaya hotel, you'll find Pakuwon Mall.

Deluxe Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

NZ$130* Per night/room 12 May - 13 May

Club Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Executive Suite, 1 Bedroom, Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, 3 Bedrooms

Bed Count 3 Full Beds Maximum Occupancy 7 Max

Family Room, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Royal Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Club Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 3 Max

See all rooms (14)

Sheraton Surabaya Hotel and Towers ratings based on 2 Verified Reviews

Review Summary

5.0 out of 5 5.0 out of 5.0

Room cleanliness 5.0 out of 5.0

Service & staff 5.0 out of 5.0

Room comfort 0.0 out of 5.0

Hotel condition 5.0 out of 5.0

Guest reviews for Sheraton Surabaya Hotel and Towers

5 out of 5

Posted by PAUL, from Australia - NSW - Sydney on 19 Jul. 2014

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5 out of 5

Pros: Great hotel next to shopping and awesome breakfast

Cons: Nothing

Location: Perfect

Facilities: Top of the line; Value: Amazing; Service: Remarkable; Cleanliness: Spotless; staff are always friendly

Posted by mike, from Australia - QLD - Sunshine Coast on 9 Feb. 2014

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About the Sheraton Surabaya Hotel and Towers

Location Jalan Embong Malang 25-31, Surabaya, East Java 60261

Property Features

Sheraton Surabaya Hotel and Towers offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center, 8 meeting rooms, and limo/town car service. Event space at this hotel measures 441 square feet (41 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the business-friendly Sheraton Surabaya Hotel and Towers. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this Art Deco Surabaya hotel.

Family Friendly Amenities

Number of outdoor pools - 1
Children's pool
Free WiFi
Soundproofed rooms
Outdoor tennis courts - 1
Snack bar/deli
Laundry facilities
Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

Train station: Surabaya Pasar Turi Station (2.5 km / 1.5 mi)
Property shuttles: Airport shuttle
Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Sheraton Surabaya Hotel and Towers offers 348 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Minibar
In-room dining (24 hours)
Flat-screen television
Cable channels
Refrigerator
Coffee maker
Luxury bedding
Separate shower and tub
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Newspapers (free)
Massage in room (surcharge)
Hair dryer
Laptop safe
Bathrobes
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Air conditioning
Ensuite bathroom
Connecting rooms available
Wheelchair accessible
Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Kafe Bromo - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.

Lung Yuan - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Kawi Lounge - This café specializes in international cuisine and serves light fare only. Guests can enjoy drinks at the bar.

Link at Sheraton - This coffee shop serves light fare only.

Sheraton Club Lounge - This restaurant specializes in international cuisine and serves breakfast and light fare.

24-hour room service is available.

Spa Services

Facial treatments
Number of treatment rooms 4
Sauna in spa
Massages
Thai massage
Reflexology

Hotel Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age is: 19
Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Sheraton Surabaya Hotel and Towers offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

Check-out by noon

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are available for IDR 786500.0 per night.
Free cribs (infant beds)!

Pet Policy

Pets and service animals are not allowed at Sheraton Surabaya Hotel and Towers

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 19 years old. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Service animals not allowed
Debit cards
UnionPay
Staffed front desk
Carbon monoxide detector
Smoke detector
Security system
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately IDR 312180 per person
Airport shuttle fee: IDR 460000 per vehicle (one-way)
Valet parking fee: IDR 50000 per stay
Rollaway bed fee: IDR 786500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Sheraton Surabaya Hotel & Towers
Sheraton Surabaya Towers
Sheraton Surabaya Hotel & Towers Java
Sheraton Surabaya Hotel And Towers
Sheraton Surabaya Hotel Towers
Sheraton Surabaya And Towers
Sheraton Surabaya Hotel and Towers Hotel
Sheraton Surabaya Hotel and Towers Surabaya
Sheraton Surabaya Hotel and Towers Hotel Surabaya

You should know

Pool access is available 24-hours a day.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Frequently Asked Questions

What is the cancellation policy at Sheraton Surabaya Hotel and Towers? Is parking available at Sheraton Surabaya Hotel and Towers? Are there any beaches close to Sheraton Surabaya Hotel and Towers? Is there a spa on site at Sheraton Surabaya Hotel and Towers? Does Sheraton Surabaya Hotel and Towers have a pool? What luxury perks are available at Sheraton Surabaya Hotel and Towers? What makes Sheraton Surabaya Hotel and Towers a romantic place to stay? Is Sheraton Surabaya Hotel and Towers family-friendly? Does Sheraton Surabaya Hotel and Towers serve breakfast? Is there a free airport shuttle available at Sheraton Surabaya Hotel and Towers? Is there a bar or restaurant at Sheraton Surabaya Hotel and Towers? What time are check-in & check-out at Sheraton Surabaya Hotel and Towers? Are pets allowed at Sheraton Surabaya Hotel and Towers?

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.