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Surestay Plus Hotel by Best Western Susanville

Property class: 2.5

Photo gallery for Surestay Plus Hotel by Best Western Susanville

A corner room with a stone wall, a blue armchair, a green sofa, and a glass coffee table.
A restaurant interior with wooden furniture, a flat-screen TV, and a window with blinds.
A hotel room with a bed, a flat-screen TV, a dresser, and a small kitchenette.
A swimming pool with lounge chairs and a building in the background.
A reception area with a wooden reception desk, a blue chair, and a green vertical garden.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
The current price is NZ$238
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
2785 Main Street, 2785, Susanville, CA, 96130-4741
  • Place, Lassen County Superior Court
    ‪6 min walk‬
  • Place, Lassen County Fairgrounds
    ‪8 min walk‬
  • Place, Lassen Historical Museum
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, wooden headboards, bedside lamps, a window with blinds, and a radiator.

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A modern hotel room with a sofa, a glass table, a blue chair, a reception desk, and framed artwork on the wall.

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a red sofa, a white bed, a small table, and two chairs. There are two framed pictures on the wall.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, desk, chair, and a window with blinds.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

A hotel room with two beds, a chair, a nightstand, a lamp, and a window with blinds.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, wooden headboards, white bedding, and a window with blinds.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a sofa, a glass table, and a chair.

Suite, 2 Queen Beds, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk with a lamp, a chair, a small table, and a window with blinds.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a bedside table with a lamp, a framed picture on the wall, and a mirror above the dresser.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Susanville

At Surestay Plus Hotel by Best Western Susanville you'll be within just a 10-minute stroll of Lassen County Superior Court and Lassen County Fairgrounds. Highlights at this hotel include a restaurant, an outdoor swimming pool and free daily breakfast. .The restaurant, Lumberjacks, serves American cuisine and is open for breakfast, lunch and dinner. Business travellers can take advantage of conference space and a business centre. Other amenities include free Wi-Fi in public areas and a seasonal outdoor swimming pool. Each morning free full breakfast is offered between 6 AM and 9:30 AM. There's also the convenience of free self parking. .Sights within a 30-minute walk of this Susanville hotel include Roop's Fort and Lassen Historical Museum.

What's nearby

  • Lassen County Superior Court - 6 min walk - 0.6 km
  • Lassen County Fairgrounds - 8 min walk - 0.7 km
  • Lassen Historical Museum - 3 min drive - 3.2 km
  • Roop's Fort - 3 min drive - 3.2 km
  • Lassen County Chamber of Commerce - 3 min drive - 3.2 km

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 90 min drive

Restaurants

  • ‪Frosty Mill - ‬2 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Lassen Ale Works @ The Boardroom - ‬2 min drive
  • ‪Burger King - ‬20 min walk

About this property

Surestay Plus Hotel by Best Western Susanville

There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Surestay Plus Hotel by Best Western Susanville. Self parking is free.
  • 82 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff members are multilingual
  • Terrace
  • Dining venue
Surestay Plus Hotel by Best Western Susanville offers 82 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and coffee/tea makers. Guests can make use of the in-room fridges and microwaves.

Flat-screen televisions come with premium satellite channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board.

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 1,001 reviews
The price is NZ$176
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • Lumberjacks

Things to do

  • Outdoor pool
  • Yoga classes

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 15.00

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per day, plus a deposit of USD 75.00 per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Trailside
SureStay Plus Hotel Best Western Susanville
Best Western Trailside Inn Susanville
Best Western Trailside Susanville
Best Western Susanville
Best Western Trailside Hotel
Susanville Best Western
SureStay Plus Best Western Susanville
Surestay Plus By Susanville
Surestay Plus Hotel by Best Western Susanville Hotel
Surestay Plus Hotel by Best Western Susanville Susanville
Surestay Plus Hotel by Best Western Susanville Hotel Susanville

Frequently asked questions

Is parking available at Surestay Plus Hotel by Best Western Susanville?

Yep, Surestay Plus Hotel by Best Western Susanville has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Surestay Plus Hotel by Best Western Susanville?

As of 15 Nov 2026, prices found for a 1-night stay for 2 adults at Surestay Plus Hotel by Best Western Susanville on 1 Dec 2026 start from NZ$238, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Surestay Plus Hotel by Best Western Susanville?

The closest beach to Surestay Plus Hotel by Best Western Susanville is Westwood Beach (41.3 km).

Does Surestay Plus Hotel by Best Western Susanville have a pool?

Surestay Plus Hotel by Best Western Susanville has a seasonal outdoor pool. The pool is open from May to September.

Is Surestay Plus Hotel by Best Western Susanville family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Surestay Plus Hotel by Best Western Susanville is a hit with families.

Does Surestay Plus Hotel by Best Western Susanville serve breakfast?

You bet, our travelers highly rate the free full brekkie here! Offered daily between 6 AM and 9:30 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Surestay Plus Hotel by Best Western Susanville?

No, Surestay Plus Hotel by Best Western Susanville does not offer an airport shuttle service.

Is there a bar or restaurant at Surestay Plus Hotel by Best Western Susanville?

Yep, you can grab a meal at Surestay Plus Hotel by Best Western Susanville's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Surestay Plus Hotel by Best Western Susanville?

Check-in begins at 3 PM. Check-out time is 11 AM.

Surestay Plus Hotel by Best Western Susanville Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 403 out of 1001 reviews
Rating 8 - Good. 333 out of 1001 reviews
Rating 6 - Okay. 147 out of 1001 reviews
Rating 4 - Poor. 76 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that you get a voucher for the restaurant next to the hotel, it's very good.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spacious handicap accessible rooms. Staff members were very friendly and helpful. Great location and good price. Would recommend!
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stopover on the way to NV so we've stayed here many times. Rooms are clean, beds could use replacing in some rooms. The vouchers for breakfast at the restaurant in the front parking area makes it worth staying here for sure
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accomodations
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful as they always are. I stay here alot when I come to California and the price is always right and they always do the best job accommodating me but this particular time the shower was just a little dirty. Besides that the place was great
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay !

Great stay !
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stop on the way home. The breakfast voucher for the restaurant was a nice surprise. Clean room, good breakfast
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfy and everything was bright and clean. The staff was amazing! Not to mention the lumberjack restaurant was in the same parking lot. Delicious food.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Was one of the best experiences we have ever had at a motel thank you
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness, parking
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Front desk was so friendly and kind.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with our stay. Will definitely be staying there again. Kind staff and clean room.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very nice and beds were comfortable!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The young lady that checked us in was great! The room was clean, the hotel is nice. Definitely staying here again
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was nice but the room was not very clean and they left old food in the refrigerator
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Friendly staff and nice breakfast.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The rooms are old, but for the price, a fine place to stay.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Beds were comfortable enough and hot water was hot enough. Close to all the activities in the area. Breakfast was an added bonus! Would stay again. Price was fair as well.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit dated, but clean. Appreciate being able to park in front of my own room. Could see daylight through the closed door, so not sure how drafty in the winter. Breakfast at next door restaurant very good - voucher available.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place. Bed was awesome
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
We have stayed here a few times. The room this time was old and in need of a refresh.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great complementary breakfast at Lumberjack’s in the same parking lot. Great staff at hotel & restaurant.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice large clean rooms. Check-in was great, and the Staff was very helpful!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place with clean and spacious rooms. Also has a really good restaurant next door
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Clean, quiet and best inclusive breaktast.
Stayed 1 night in Apr 2025