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Grand Pacific Hotel Fiji

5.0 star property
Waterfront hotel with 2 restaurants and full-service spa

Photo gallery for Grand Pacific Hotel Fiji

Outdoor pool, open 6:00 AM to 6:00 PM, pool loungers
Point of interest
Classic Room, 1 King Bed
Suite (Victoria)
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
The current price is NZ$305
includes taxes & fees
20 June - 21 June

Explore the area

Map
584-618 Victoria Parade, Suva
  • Albert Park
    ‪3 min walk‬
  • Fiji Museum
    ‪6 min walk‬
  • Fiji National Stadium
    ‪4 min drive‬
  • Suva (SUV-Nausori)
    ‪31 min drive‬

Room options

View all photos for Suite (Heritage)

Suite (Heritage)

Suite (Heritage)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 67 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 2 Double Beds

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (Heritage)

Room (Heritage)

Room (Heritage)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 31 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Room amenity

Premium Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Garden View

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 2 Double Beds, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Room amenity

Standard Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 34 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Double Beds, Harbour View

Room amenity

Premium Room, 2 Double Beds, Harbour View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Victoria)

Suite (Victoria)

Suite (Victoria)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 54 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Harbour View

Room amenity

Classic Room, 1 King Bed, Harbour View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Queen Elizabeth)

Suite (Queen Elizabeth)

Suite (Queen Elizabeth)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 49 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room

Room amenity

Premium Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Royal Suite

Royal Suite

Royal Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 106 sq m
  • Sleeps 2
  • 1 Single Bed

About the area

Suva

A luxury stay in the heart of Suva awaits you at Grand Pacific Hotel Fiji. Within steps you'll find Government Building and Albert Park. Highlights at this Colonial hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The fine-dining restaurant, Prince Albert, serves Eastern European cuisine and is open for dinner. Na Toba is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the outdoor swimming pool, gym, sauna and kids' swimming pool. Business amenities include 7 meeting rooms, a conference centre, and a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 5-property class Suva hotel include Fiji Museum and Holy Trinity Cathedral.

What's nearby

  • Albert Park - 3 min walk - 0.3 km
  • Fiji Museum - 6 min walk - 0.5 km
  • Suva Municipal Market - 14 min walk - 1.2 km
  • University of the South Pacific - 2 min drive - 2.0 km
  • Fiji National Stadium - 4 min drive - 3.3 km

Getting around

  • Suva (SUV-Nausori) - 38 min drive

Restaurants

  • ‪Steamship Bar - ‬3 min walk
  • ‪O’Reilly’s Bar Fiji Islands - ‬7 min walk
  • ‪The Republic Of Cappuccino - ‬5 min walk
  • ‪Paradiso Ristorante - ‬7 min walk
  • ‪Mana Coffee - ‬11 min walk

About this property

Grand Pacific Hotel Fiji

Waterfront hotel with 2 restaurants and full-service spa
Grand Pacific Hotel Fiji offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 7 meeting rooms, and limo/town car service. A children's pool, a fitness centre, and a library are also featured at the luxury Grand Pacific Hotel Fiji. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Suva hotel.

  • 113 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1914
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Grand Pacific Hotel Fiji offers 113 air-conditioned accommodations with iPod docking stations and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Suva hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

Languages

English, Hindi

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; FJD 45 for adults and FJD 22.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Levuka Restaurant
  • Na Toba
  • Prince Albert
  • Streamship Bar

Things to do

  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1914
  • Colonial architecture
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Pacific Hotel Fiji

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for FJD 120.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: FJD 200 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately FJD 45 for adults and from FJD 22.5 for children
  • Airport shuttle fee: FJD 40.00 per person (one-way)
  • Rollaway bed fee: FJD 120.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Pacific Hotel Suva
Grand Pacific Suva

Frequently asked questions

What is the cancellation policy at Grand Pacific Hotel Fiji?

Grand Pacific Hotel Fiji offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Pacific Hotel Fiji?

As of 15 Jun 2025, prices found for a 1-night stay for 2 adults at Grand Pacific Hotel Fiji on 20 Jun 2025 start from NZ$305.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Pacific Hotel Fiji?

Yep, Grand Pacific Hotel Fiji has a free self car park.

Are there any beaches close to Grand Pacific Hotel Fiji?

The closest beach to Grand Pacific Hotel Fiji is Beqa Lagoon (42.9 km).

Is there a spa on site at Grand Pacific Hotel Fiji?

Yep, there is an onsite spa at Grand Pacific Hotel Fiji. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Grand Pacific Hotel Fiji have a pool?

Grand Pacific Hotel Fiji has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 6:00 AM to 6:00 PM.

What luxury perks are available at Grand Pacific Hotel Fiji?

Grand Pacific Hotel Fiji features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Grand Pacific Hotel Fiji a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Grand Pacific Hotel Fiji.

Is Grand Pacific Hotel Fiji family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Grand Pacific Hotel Fiji is a hit with families.

Does Grand Pacific Hotel Fiji serve breakfast?

Yep, buffet brekkie is available weekdays from 6:30 AM to 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Grand Pacific Hotel Fiji?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Pacific Hotel Fiji?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Pacific Hotel Fiji?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grand Pacific Hotel Fiji?

No, pets and service animals are not allowed.

Grand Pacific Hotel Fiji Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 564 out of 876 reviews
Rating 8 - Good. 201 out of 876 reviews
Rating 6 - Okay. 67 out of 876 reviews
Rating 4 - Poor. 24 out of 876 reviews
Rating 2 - Terrible. 20 out of 876 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Liked: Amenities
Short overnight stay. Great king bed but bottom sheet did not reach foot of bed, annoying for tall people.
Stayed 1 night in May 2025

8/10 Good

RAJENDRA

Travelled with partner
Liked: Amenities
Nice and relaxing place
Stayed 2 nights in Apr 2025

10/10 Excellent

Rajnil, Garden Grove

Travelled with group
Liked: Amenities
Very nice and clean great customer service!!
Stayed 1 night in Mar 2025

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the price

Excellent service, great room
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Salma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The food was very good except for a steak we asked to be cooked medium and it came back over cooked.
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Stayed 4 nights in Feb 2025

10/10 Excellent

Kamoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only draw back i had during my stay was my reservation confirmed breakfast for two but physical check with the hotel said one..
Stayed 1 night in Feb 2025

10/10 Excellent

Isimeli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Option in Suva

We celebrated my aunts birthday at the GPH ballroom so I booked the one night for the after function. My daughter and her cousins thoroughly enjoyed the stay - ordering room service & making use of the pool. If you don't want to spend money on the hotel prices then it is conveniently located in the City so any options of food & shopping is close by. It is on the higher end of accommodation that you can find in Suva but you will get your money's worth for what you pay.
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony, Leichhardt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building, grounds and views are lovely.
Stayed 2 nights in Jan 2025

6/10 Okay

Roselyne

Stayed 2 nights in Jan 2025

10/10 Excellent

Camilo, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel tiene todo pa pasar unos dias y caminar Suva
Stayed 6 nights in Dec 2024

10/10 Excellent

Dipashni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Beautiful amazing hotel for stay in Suva. Great for families with amazing staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dheenesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heartfelt Thanks for a Wonderful Stay I hope this message finds you well. My family and I have now checked out after a truly memorable stay at GPH Fiji, and I wanted to take a moment to express our heartfelt gratitude for the exceptional hospitality we experienced. From the moment we arrived on Monday until our departure from Room 427, everything was perfect. A special thanks to Jone, who looked after us throughout our stay with such care and professionalism. Your kindness and attention to detail made our visit even more enjoyable. Please pass on our thanks to the entire team for their efforts in making our stay so special. We will cherish the wonderful memories made at GPH Fiji and look forward to returning in the future. Warm regards, Jerome Naidu
Stayed 6 nights in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent option in Savu

Awesome service and staff.
Stayed 1 night in Dec 2024

8/10 Good

Roselyne

Travelled with family
Liked: Staff & service
Am a regular customer at GPH, i think the standard of room itself has dropped. Where we could always be quiet at the foyer, that doesnt seem like it anymore
Stayed 2 nights in Dec 2024

8/10 Good

Tevita

Liked: Property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Abdul

Stayed 1 night in Nov 2024

2/10 Terrible

Tesi

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I have been to many countries and countless hotels all over the world but this has to be one of the worst experiences. 6 rooms we had at the hotel It’s the little things that matter 1) Kids and they were swimming so we ordered food and it took over an hour with still no food only to find our food was given to another group so we had to wait even more. 2) This I understand if hotel doesn’t have microwaves in the room but asking to heat up a baby bottle to kitchen is not allowed just makes no sense and crazy 3) One of the rooms we checked out found charges we didn’t do that we had to prove ourselves and even charges we did do and already paid for the system said we didn’t so we had to show bank account transactions to prove it- what kind of systems do you have 4) Breakfast all rooms came with breakfast including the kids only for the staff to charge us for the kids 5) We started with 2 room cards and now I have 5 as they keep not working for something so simple We then have to walk all the way back to reception each time it doesn’t work A simple checking off the room and how many included would have covered this off but no one ever asked just what rooms we were in All these things are fixable which is the good news and I don’t think I’m having high expectations that these things shouldn’t have happened If you need more information feel free to let me know and I can supply details of my stay at the hotel
Stayed 5 nights in Dec 2024

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Reema, Hayward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

IBNAEZ

Stayed 2 nights in Nov 2024

10/10 Excellent

Jun

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024