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Aparthotel

Citadines Xinghai Suzhou

Property class: 4

Photo gallery for Citadines Xinghai Suzhou

A high-rise hotel with a modern design, featuring a prominent 'Citadines' sign at the top.
Property video
A hotel room with a large bed, a nightstand with a lamp, a window with a view, and an air conditioning unit.
A modern lobby with a reception desk, a large abstract painting, a sofa, and a coffee table.
A modern hotel room with a large bed, a nightstand, a green accent wall, and a city view through large windows.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Gym
The current price is NZ$92
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
58 Xinghai Street , Jiacheng Garden, Building 27, Industrial Park, Suzhou, Jiangsu, 215021
  • Place, Gate to the East
    ‪17 min walk‬
  • Place, Suzhou Center Mall
    ‪2 min drive‬
  • Place, Jinji Lake
    ‪3 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪40 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

A modern hotel room with a large bed, a city view, and a minimalist decor.

Deluxe Room, 1 Bedroom

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Executive Studio

A modern hotel room with a large bed, a sofa, a desk, and a view of the city.

Executive Studio

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Executive Condo, 1 Bedroom

A modern living room with a grey sofa, a glass coffee table, a black office chair, and a bright orange chair.

Executive Condo, 1 Bedroom

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Premier Room, 1 Bedroom

A hotel room with a large bed, a nightstand with a lamp, a window with a view, and an air conditioning unit.

Premier Room, 1 Bedroom

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

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About the area

Suzhou

At Citadines Xinghai Suzhou you'll be within a 20-minute walk of Gate to the East and 1.9 km (1.2 mi) from In City Shopping Mall. Highlights at this aparthotel include a restaurant, and in-room kitchens and free WiFi. .Each apartment is soundproofed and features an LCD TV with satellite channels, along with free wired Internet, a dining area and a sitting area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include slippers and free toiletries. Free bottled water, a safe and a hairdryer are also available. .This business-friendly aparthotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include laundry facilities, concierge services and a 24-hour front desk. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 4-property class Suzhou Industrial Park aparthotel include Jinji Lake and Suzhou Center Mall.
View more Aparthotels in SuzhouOpens in a new window

What's nearby

  • Gate to the East - 17 min walk - 1.5 km
  • In City Shopping Mall - 2 min drive - 1.9 km
  • Suzhou Center Mall - 2 min drive - 1.8 km
  • Jinji Lake - 3 min drive - 2.4 km
  • Pingjiang Road - 4 min drive - 4.0 km

Getting around

  • Xinghai Square Station - 8 min walk
  • Suzhou Railway Station - 19 min drive
  • Pudong International Airport (PVG) - 118 min drive

Restaurants

  • ‪増増 | 增增 | Masumasu - ‬6 min walk
  • ‪Katong Restaurant | 咖东餐厅 - ‬5 min walk
  • ‪串dining - ‬5 min walk
  • ‪お好み焼き やきます yakimasu - ‬8 min walk
  • ‪柚子 日本料理 - ‬8 min walk

About this property

Citadines Xinghai Suzhou

There's a restaurant on site. Public spaces have free WiFi and wired Internet. A business centre and meeting rooms are available. An airport shuttle (available 24 hours) is available for a fee. A fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Citadines Xinghai Suzhou. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Suzhou aparthotel.

  • 1 building
  • 167 guestrooms or units
  • 26 levels
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Dining venue
Citadines Xinghai Suzhou offers 167 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. LCD televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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A large, modern building with a distinctive arch structure and a spacious, illuminated plaza in front.
Renaissance Suzhou Hotel
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  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 210 reviews
The price is NZ$190
includes taxes & fees
1 Nov - 2 Nov
Renaissance Suzhou Hotel

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Car hire
  • Parking on site (CNY 40 per day)
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 53 per person
  • A restaurant

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: CNY 106 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • LCD TV with cable/satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free newspapers in lobby
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk

Location highlights

  • In a business district
  • In a shopping district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 167 units
  • 26 floors
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Soundproofing
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citadines Xinghai Suzhou

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 106.0 per night.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 53 per person
  • Airport shuttle fee: CNY 636 per vehicle (one-way)
  • Self-parking fee: CNY 40 per day
  • Rollaway bed fee: CNY 106.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Citadines Suzhou
Citadines Suzhou Xinghai
Citadines Xinghai
Citadines Xinghai Hotel
Citadines Xinghai Hotel Suzhou
Citadines Xinghai Suzhou
Citadines Hotel Suzhou
Citadines Xinghai Suzhou Aparthotel
Citadines Xinghai Aparthotel
Citadines Xinghai Suzhou Suzhou
Citadines Xinghai Suzhou Aparthotel
Citadines Xinghai Suzhou Aparthotel Suzhou

Frequently asked questions

What is the cancellation policy at Citadines Xinghai Suzhou?

Citadines Xinghai Suzhou offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Citadines Xinghai Suzhou?

As of 31 Oct 2026, prices found for a 1-night stay for 2 adults at Citadines Xinghai Suzhou on 1 Nov 2026 start from NZ$92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Citadines Xinghai Suzhou?

Yep, Citadines Xinghai Suzhou has a self car park for CNY 40 per day. A self car park is also available, for a fee. Onsite parking is limited.

Does Citadines Xinghai Suzhou serve breakfast?

Sure does, buffet breakfast is served daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Citadines Xinghai Suzhou?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Citadines Xinghai Suzhou?

Yep, you can grab a meal at Citadines Xinghai Suzhou's onsite restaurant.

What time are check-in & check-out at Citadines Xinghai Suzhou?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Citadines Xinghai Suzhou?

No, pets and service animals are not allowed.

Citadines Xinghai Suzhou Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 64 out of 179 reviews
Rating 8 - Good. 88 out of 179 reviews
Rating 6 - Okay. 22 out of 179 reviews
Rating 4 - Poor. 1 out of 179 reviews
Rating 2 - Terrible. 4 out of 179 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
The apartment hotel room was good and the breakfast had lots of options.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy to move around
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, room comfort, communication
Is it a little bit difficult to find the hotel.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Excellent experience, with it clean room and convienant location. i will surely book again when i travel to suzhou again. The only bad comment you can give is only the lack of beautiful view. 10/10
Stayed 5 nights in Jan 2024
Verified review

6/10 Okay

Liked: Amenities, communication
The property is a bit hard to get to if you don’t know the area. Every time you want in a guard has to open the gate since the hotel is located in a residential area. Two complaints is that the shower head is very unstable and would move often while showering thus spraying water all over the floor. Also the WiFi was slow and I ended up using my own data.
Stayed 8 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
近くに食事できる場所が多いので、出張などで困らないです。
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
客室の清掃がいいです
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
気持ち良くすごせました
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
スタッフの対応はよいです。
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in
前払いにするとホテルでのデポジットや支払いが無く楽です。 ホテルは比較的清潔で、ベッドメイクやタオル交換は毎日してくれました。 朝食無しプランでしたが、近くに日本料理屋やコンビニがあるので不自由しませんでした。
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, listing accuracy
朝食は付けなかったのでわかりません。 近くにファミマや居酒屋、バーもあり便利です。
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
湯船にお湯を溜めた後、シャワー利用すると 徐々に温度が下がっていった。
Stayed 4 nights in Nov 2025
Verified review

6/10 Okay

ワンルームアパート

サービスアパートをホテル利用しています。可もなく不可もなくですが、洗浄機付きトイレがあるのはプラスです、
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

住宿體驗良好

已經五年沒入住這飯店，這次入住有三點不如從前 1. 洗澡熱水熱度不夠 2.房間沒有有效連結的wifi 3. 早餐樣式變少了 不過多了 機器人 跟 外送櫃 整體來說 還是很滿意這次住宿的
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
コスパの良いホテルでした。
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
費用が安く、周りにはレストラン街があり、かつ静かでゆっくり出来ます。
Stayed 3 nights in Feb 2025
Verified review

6/10 Okay

無言
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Disliked: Cleanliness, communication

「高級」と思いましたが…

昔は高級ホテルかもしれませんが、今回は全く感じられなかった。設備は古いし、朝食の選択肢も少ない。 つまり、今度は泊まりません。
Stayed 2 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
첫입실 시 추워서 샤워하기 힘들었음. 거실과 방 넓고 주방이 분리되어 있어 편안했음. 아침은 보통이었음
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
住みやすいと思います。
Stayed 3 nights in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

事前支払いプランでの发票は入手出来ません

何年ぶりかの滞在でしたが日本語での対応や部屋など相変わらず快適でした。一点、当ホテルに限ったことでは無く、皆さま既にご存知かと思いますが、Hotels.comでの事前支払いプランで予約した場合に中国の发票を発行することは出来ないとのことです。中国での費用処理必要な場合には現地払いする必要があります。
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Nice location

Nice location, situated near shopping mall
Stayed 3 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Good Space

Comfortably size apartment style hotel.
Stayed 1 night in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

출장자가 머물기 좋은 호텔

위치도 좋고 서비스도 편안했던 아주 쾌적한 호텔입니다.
Stayed 3 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort

Clean and spacious hotel

Great clean place in SIP, close and convenient to go everywhere in Suzhou. Room is clean and spacious with separate kitchen and living room.
Stayed 2 nights in Aug 2020