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Novotel Suzhou SIP

4.0 star property
Hotel in Suzhou with 3 restaurants and bars/lounges

Photo gallery for Novotel Suzhou SIP

1 bedroom, premium bedding, minibar, in-room safe
View from room
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Gym
The current price is NZ$138
includes taxes & fees
20 Nov - 21 Nov

Explore the area

View map
688 Suzhou Avenue East, Suzhou, 215027
  • Place, Jinji Lake
    ‪4 min walk‬
  • Place, Suzhou International Expo Center
    ‪10 min walk‬
  • Place, Gate to the East
    ‪5 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 46 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 46 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Executive Lounge
TV
Premium bedding
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • 65 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Executive Lounge
TV
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
  • 46 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 45 sq m
  • Partial lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Private bathroom
Bathrobes
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Single Beds, Balcony

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Private bathroom
Bathrobes
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the area

Suzhou

At Novotel Suzhou SIP you'll be within just a 10-minute stroll of Jinji Lake and Suzhou Culture and Arts Center. Highlights at this hotel include 3 restaurants, 2 bars/lounges and an indoor swimming pool. .The restaurant, The Square, serves international cuisine and is open for breakfast, lunch and dinner. Enjoy the gym and sauna. 4521 square feet (420 square metres) of event facilities include conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Places within a 15-minute walk of this 4-property class Suzhou Industrial Park hotel include Suzhou International Expo Center and Yuanrong Times Square.

What's nearby

  • Jinji Lake - 4 min walk - 0.4 km
  • Suzhou Culture and Arts Center - 6 min walk - 0.5 km
  • Suzhou International Expo Center - 10 min walk - 0.9 km
  • Gate to the East - 5 min drive - 4.3 km
  • Suzhou Center Mall - 5 min drive - 4.3 km

Getting around

  • Wenhuabolanzhongxin Station - 1 min walk
  • Suzhou Railway Station - 20 min drive
  • Hongqiao International Airport (SHA) - 71 min drive

Restaurants

  • ‪朱鸿兴小馆 - ‬7 min walk
  • ‪捞王锅物料理 - ‬9 min walk
  • ‪Café Mersey - ‬8 min walk
  • ‪Angel's 赫本 - ‬8 min walk
  • ‪Pistachio Turkush Cuisine - ‬6 min walk

About this property

Novotel Suzhou SIP

Hotel in Suzhou with 3 restaurants and bars/lounges
Novotel Suzhou SIP offers its guests an indoor pool, a sauna, and a fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

There's an onsite business centre. Event space at this hotel measures 4521 square feet (420 square metres) and includes conference space. Barbecue grills, tour/ticket assistance, and a garden are also featured at the business-friendly Novotel Suzhou SIP. Free self parking is available.

This 4-star Suzhou hotel is smoke free.

  • 306 guestrooms or units
  • 7 levels
  • 3 dining venues
  • 2 bars or lounges
  • 4521 sq ft of conference space
  • 420 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
Novotel Suzhou SIP offers 306 accommodations with minibars and a safe. Beds feature premium bedding. Cable televisions are provided. Bathrooms include bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Parking included
  • Free WiFi
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 128 per person
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Bo Ya Xuan
  • The Square
  • Times Garden Barbecue

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,521 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • Lift

More

  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Suzhou SIP

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 128 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

We should mention

  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Novotel Suzhou SIP Hotel
Novotel SIP Hotel
Novotel SIP
Novotel Suzhou Sip (opening February 2016)
Novotel Suzhou Sip (opening March 2016)
Novotel Suzhou SIP Hotel
Novotel Suzhou SIP Suzhou
Novotel Suzhou SIP Hotel Suzhou

Frequently asked questions

What is the cancellation policy at Novotel Suzhou SIP?

Novotel Suzhou SIP offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Suzhou SIP?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Novotel Suzhou SIP on 20 Nov 2025 start from NZ$138.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Suzhou SIP?

Yep, Novotel Suzhou SIP has a free self car park.

Does Novotel Suzhou SIP have a pool?

Novotel Suzhou SIP has an indoor pool.

What luxury perks are available at Novotel Suzhou SIP?

Novotel Suzhou SIP features an indoor pool, a sauna and 3 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Novotel Suzhou SIP a romantic place to stay?

A bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Novotel Suzhou SIP.

Is Novotel Suzhou SIP family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Novotel Suzhou SIP is a hit with families.

Does Novotel Suzhou SIP serve breakfast?

Sure does, buffet breakfast is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Novotel Suzhou SIP?

No, Novotel Suzhou SIP does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Suzhou SIP?

Yep, you can grab a meal at Novotel Suzhou SIP's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Novotel Suzhou SIP?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Novotel Suzhou SIP?

No, pets and service animals are not allowed.

Novotel Suzhou SIP Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 140 out of 242 reviews
Rating 8 - Good. 84 out of 242 reviews
Rating 6 - Okay. 17 out of 242 reviews
Rating 4 - Poor. 1 out of 242 reviews
Rating 2 - Terrible. 0 out of 242 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shuang

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Lan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Jordan Shihern

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally at the expo so very convenient if attending conferences there. Nice view of the trouser building and jinji lake.
Stayed 5 nights in Sep 2024

10/10 Excellent

Lim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Kevin

The view. The service.
Stayed 6 nights in Aug 2023

10/10 Excellent

Lim

Stayed 3 nights in Aug 2023

10/10 Excellent

Boon Leng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are friendly & helpful!
Stayed 3 nights in May 2023

10/10 Excellent

Mei

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

MACKENZIE

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Good Location and Service! The Rest Left Wanting

The location was decent, right across from a boardwalk with a cat cafe and other cafes were nearby. They staff was prompt and services requested were prompt. However, the bedding (sheets and pillows) and supplied toiletries were of poor quality. The bedding was scratchy with uncomfortable pillows. The toiletries were cheap and left the skin dry and itchy. The price did not match expectations.
Stayed 3 nights in Jan 2022

10/10 Excellent

Tony Liptung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Wan Gee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019

8/10 Good

PUI LING BETTY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

XIAOLAN

Stayed 1 night in Nov 2019

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to moon bay

Pleasant enough , good location and good sized clean room . The lobby doesn’t really have much . Swimming pool is very nice , good size and nice lightning . Sauna was freezing cold . I would stay here again if wanted to be in that location
Stayed 1 night in Nov 2019

10/10 Excellent

TEAK RUDY

Stayed 2 nights in Nov 2019

6/10 Okay

Danny S

Business traveller
Stayed 3 nights in Nov 2019

10/10 Excellent

Yongzheng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Hock Guan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really happy with this hotel, very modern & clean!
Stayed 1 night in Sep 2019

6/10 Okay

Andrew

Disliked: Cleanliness, room comfort

I’ll not stay at this Noveltel again

We stayed here for 3 nights, the checking receptionist was very cold and she had no smile to us, upon check out she only said “you are checked out”. The staffs are not trained to welcome you as a guest. The design and decoration are great, the bathroom smells bad, even with a glass door. all the bedding has a strong mildews smell. I don’t know if their housekeeper sanitize the toilet because it spreads the strong odor.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019