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Cricklade House Hotel, Sure Hotel Collection by Best Western

4.0 star property
Hotel with a full-service spa, near Thames River

Photo gallery for Cricklade House Hotel, Sure Hotel Collection by Best Western

Exterior
Superior Room, 1 Double Bed, Non Smoking
Restaurant
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Room service
The current price is NZ$206
includes taxes & fees
25 Aug - 26 Aug

Explore the area

View map
Common Hill, Cricklade, Swindon, England, SN6 6HA
  • Swindon and Cricklade Railway
    ‪6 min drive‬
  • Cotswold Country Park and Beach
    ‪9 min drive‬
  • Swindon Designer Outlet
    ‪13 min drive‬
  • Oxford (OXF)
    ‪60 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Kitchenette, Courtyard Area

Standard Room, 1 Double Bed, Kitchenette, Courtyard Area

Standard Room, 1 Double Bed, Kitchenette, Courtyard Area

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cots/infant beds
Kitchenette
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Highlights

Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, premium bedding, desk, blackout curtains

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Courtyard Area

Family Room, Multiple Beds, Non Smoking, Courtyard Area

Family Room, Multiple Beds, Non Smoking, Courtyard Area

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, Balcony (with Sofabed)

Deluxe Room, 1 Double Bed, Non Smoking, Balcony (with Sofabed)

Deluxe Room, 1 Double Bed, Non Smoking, Balcony (with Sofabed)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking, View (Converts to 2 Twin Beds)

Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Superior Room, 1 Double Bed, Non Smoking, View (Converts to 2 Twin Beds)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed, Non Smoking

Superior Suite, 1 Double Bed, Non Smoking

Superior Suite, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking, Courtyard Area

Superior Room, 1 Double Bed, Non Smoking, Courtyard Area

Superior Room, 1 Double Bed, Non Smoking, Courtyard Area

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Courtyard Area

Standard Room, 1 Double Bed, Non Smoking, Courtyard Area

Standard Room, 1 Double Bed, Non Smoking, Courtyard Area

8.8 out of 10
Excellent
(13 reviews)

Highlights

Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking, View

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking, View

Highlights

Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking, Courtyard Area

1 bedroom, premium bedding, desk, blackout curtains

Standard Room, 2 Single Beds, Non Smoking, Courtyard Area

Highlights

Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Swindon

Cricklade House Hotel, Sure Hotel Collection by Best Western puts you in the heart of Swindon, within a 20-minute stroll of Thames River and Thames Path. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Fritillary Spa can include prenatal massages, detox wraps and body wraps along with aromatherapy and mani/pedis. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, outdoor tennis court, sauna and pool loungers. 0 square feet (0 square metres) of event facilities include 2 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Local cuisine breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Swindon hotel include Paddy's Pawfect Paddock and Swindon and Cricklade Railway.

What's nearby

  • Swindon and Cricklade Railway - 6 min drive - 5.8 km
  • Lakeside Ski & Wake - 8 min drive - 8.8 km
  • Cotswold Country Park and Beach - 9 min drive - 9.4 km
  • Swindon Designer Outlet - 13 min drive - 12.3 km
  • Lydiard Park - 17 min drive - 12.5 km

Getting around

  • Kemble Station - 22 min drive
  • Bristol International Airport (BRS) - 81 min drive

Restaurants

  • ‪The Strawberry Thief - ‬8 min drive
  • ‪Cafe Vialottie - ‬10 min drive
  • ‪The Red Lion - ‬15 min walk
  • ‪Project Coffee - ‬9 min drive
  • Greggs

About this property

Cricklade House Hotel, Sure Hotel Collection by Best Western

Hotel with a full-service spa, near Thames River
Cricklade House Hotel, Sure Hotel Collection by Best Western offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 0 square feet (0 square metres) and includes conference space. A fitness centre, a sauna, and spa services are also featured at the business-friendly Cricklade House Hotel, Sure Hotel Collection by Best Western. Free self parking is available.

This 4-star Swindon hotel is smoke free.

  • 45 guestrooms or units
  • 2 levels
  • 2 buildings
  • 0 sq ft of conference space
  • 0 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Cricklade House Hotel, Sure Hotel Collection by Best Western offers 45 accommodations with a hairdryer and free toiletries. Beds feature premium bedding. A pillow menu is available. Digital televisions are provided. Bathrooms include baths or showers.

This Swindon hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Fritillary Spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, Italian

Similar properties

Outdoor banquet area

De Vere Cotswold Water Park

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,006 reviews
The price is NZ$225
includes taxes & fees
3 Sept - 4 Sept
De Vere Cotswold Water Park

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Local cuisine breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cricklade House

Things to do

  • Books
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference space

Outdoors

  • Garden
  • In a provincial park
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests should be aware that cats reside at this property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately GBP 15 for adults and from GBP 10 for children
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards, mobile payments, Google Pay and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cricklade Country Club Swindon
Cricklade Hotel & Country Club
Cricklade Hotel & Country Club Swindon
Cricklade House Hotel Swindon
Cricklade House Swindon
Cricklade House
Cricklade Hotel Country Club
Cricklade House Hotel Sure Hotel Collection Best Western Swindon
Cricklade House Hotel Sure Hotel Collection by Best Western

Frequently asked questions

Is parking available at Cricklade House Hotel, Sure Hotel Collection by Best Western?

Yep, Cricklade House Hotel, Sure Hotel Collection by Best Western has a free self car park.

How much does it cost to stay at Cricklade House Hotel, Sure Hotel Collection by Best Western?

As of 17 Aug 2025, prices found for a 1-night stay for 2 adults at Cricklade House Hotel, Sure Hotel Collection by Best Western on 25 Aug 2025 start from NZ$205.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Cricklade House Hotel, Sure Hotel Collection by Best Western?

Yep, Fritillary Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Cricklade House Hotel, Sure Hotel Collection by Best Western have a pool?

Cricklade House Hotel, Sure Hotel Collection by Best Western has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 10:00 PM.

What makes Cricklade House Hotel, Sure Hotel Collection by Best Western a romantic place to stay?

Couples spa treatments and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Cricklade House Hotel, Sure Hotel Collection by Best Western.

Is Cricklade House Hotel, Sure Hotel Collection by Best Western family-friendly?

You bet! With amenities such as a deli and an outdoor tennis court, as well as free infant beds in the guestrooms, it's no surprise that Cricklade House Hotel, Sure Hotel Collection by Best Western is a hit with families.

Does Cricklade House Hotel, Sure Hotel Collection by Best Western serve breakfast?

Yep, local cuisine brekkie is offered weekdays between 7:00 AM and 10:00 AM and weekends between 8:00 AM and 10:30 AM.

Is there a free airport shuttle available at Cricklade House Hotel, Sure Hotel Collection by Best Western?

No, Cricklade House Hotel, Sure Hotel Collection by Best Western does not offer an airport shuttle service.

Is there a bar or restaurant at Cricklade House Hotel, Sure Hotel Collection by Best Western?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Cricklade House Hotel, Sure Hotel Collection by Best Western?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Cricklade House Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 181 out of 396 reviews
Rating 8 - Good. 136 out of 396 reviews
Rating 6 - Okay. 48 out of 396 reviews
Rating 4 - Poor. 19 out of 396 reviews
Rating 2 - Terrible. 12 out of 396 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities
Lovely room, food and service.
Stayed 1 night in May 2025

8/10 Good

Berkay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apart from the internet it was alright but the Internet was terrible
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing break

Comfortable, clean room. Friendly staff. Loved the spa. Excellent breakfast.
Stayed 1 night in Apr 2025

8/10 Good

Jordan

Stayed 1 night in Apr 2025

10/10 Excellent

Paulo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room it's very clean, comfortable, the view is very nice countryside
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with all amenities
Stayed 3 nights in Apr 2025

10/10 Excellent

Kevin

Stayed 2 nights in Apr 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

darren

Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

“Garden view”

Disappointing. We paid a little more than we usually pay for hotels because we wanted a two-night stay in a scenic area. The room choice specified GARDEN VIEW, but in fact was PARKING LOT VIEW. We asked reception about a garden view and were told “this is the room you booked.” Other than the fact we usually had our curtains closed so that we had some privacy, the room was fine.
“Garden View”
Stayed 2 nights in Apr 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. The restaurant was a lovely setting and good food. The pool and spa facilities were nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lights in room 2 needs a dimmer switch, much too bright and or a little light in kitchen area. Garden /parking area needed sweeping whilst awaiting planting
Stayed 2 nights in Apr 2025

6/10 Okay

Jo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedroom was dated, most uncomfortable bed I have ever tried to sleep on. Bathroom was more updated and shower was good. Unfortunate there were Ants over the bedside table, reported to Reception so hopefully dealt with.
Stayed 1 night in Apr 2025

8/10 Good

Huong

Travelled with family
Liked: Staff & service, property conditions & facilities
Friendly staff, food is expensive
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities

Pretty setting but ....!

I stayed in the annexe. The room was okay but I didnt expect to see patchy, peeling paint on the one wall and didnt have a comfortable chair - just the one dining chair - which is odd since the room was for 2 people, nor did it have a side or coffee table. Room also was cold and had a slight feeling of damp. To be fair it had warmed up after dinner. Food was ok, except my bacon was burnt and the sausage was over cooked and dry. Not what Ive come to expect from a 4 star hotel.
Stayed 1 night in Mar 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, room comfort

Terrible Breakfast

Nice setting, Terrible breakfast - a burnt sausage, not even any beans!
Stayed 1 night in Mar 2025

10/10 Excellent

Dave

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean and quiet spa

Older hotel style with character but one of the cleanest I have ever stayed in. Staff can’t do enough for you and spa facilities are nice and quiet
Stayed 1 night in Mar 2025

6/10 Okay

Ben

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Staff friendly. Lovely pool and spa facilities. Massage was lush. Room spacious in house. Quiet and lovely countryside views. Close to Cricklade. Breakfast was fabulous. GF and DF catered for. Will definitely stay again.
Stayed 1 night in Feb 2025

8/10 Good

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness
Room and welcome was fine. Unfortunately had poor customer service at Breakfast and cooked breakfast seemed to be luke warm as felt had been sitting in their copper canopy serving dishes for a while.
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed the night ahead of spa treatments we had booked. Rather surprised to be asked for a deposit against damage to the room! Otherwise staff friendly and replied promptly to a request to ensure a twin room which was spacious and clean.
Stayed 1 night in Feb 2025

10/10 Excellent

stewart

Stayed 1 night in Feb 2025

4/10 Poor

Colin

Disliked: Cleanliness

Shame about the cat turds.

Booked one night here in late January with my wife. Lovely old building on the outside. Most of the staff were nice. There was one who was a bit rude but that wasn't really the issue. The room we were given was old, and in the uncleaned staff wing of the hotel. Quite ugly and not in the main hotel, despite the fact that the hotel was virtually empty when we stayed. Being in what appeared to be the staff wing, meant that the outside door in our corridor was left open most of the time, despite the January cold and rain. As well as being cold, this gave open access to anyone, which was a little concerning. The breakfast was ok. Not great. Not terrible. Just ok. We were denied a late checkout even though we requested this at check-in the previous afternoon. Check out was 11AM. We asked for one hour so we weren't rushing but they wouldn't let us. Their reason to refuse us could not have for hygiene reasons because when we checked out, we had to walk past cat turds that were left in our corridor from when we checked-in the previous day. The photos I attach show the same turd. from check-in to check out. They may want to clean the rooms early, but everything else, not so much so it would seem. Over all, a nice building. Perhaps if we had been given a more sanitary room and the midday check-out that we politely asked for, our rating would have been higher.
Stayed 1 night in Jan 2025