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SureStay by Best Western New Inn Richmond

Property class: 4

Photo gallery for SureStay by Best Western New Inn Richmond

A room with a bed, a glass door leading to a balcony with a table and chairs, and a view of trees and buildings outside.
A motel with a sign indicating it is a New Inn.
A hotel room with two beds, a desk, and a balcony.
A room with a brick wall, a bed, a desk, a chair, a table, and a window with curtains.
A sign for the New Inn Motel indicating the reception area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
The current price is NZ$176
includes taxes & fees
29 Nov - 30 Nov

Explore the area

View map
51 Bosworth St, Richmond, Sydney, NSW, 2753, Richmond, NSW, 2753
  • Place, The Regent Theatre
    ‪10 min walk‬
  • Place, Western Sydney University Hawkesbury Campus
    ‪12 min walk‬
  • Place, Hawkesbury River
    ‪3 min drive‬
  • Airport, Western Sydney Intl. Airport (WSI)
    ‪41 min drive‬

Room options

View all photos for Deluxe Room, 1 Single Bed, Non Smoking, Balcony

A hotel room with two beds, a table, and a chair. There is a window with curtains, a door, and a television on the wall.

Deluxe Room, 1 Single Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

A hotel room with a brick wall, a bed with white bedding, a nightstand with a lamp, and a painting above the bed.

Standard Room, 1 Queen Bed, Non Smoking, Microwave

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Microwave

A hotel room with two beds, a wooden table, a chair, a painting on the wall, and a door with a window.

Standard Room, Multiple Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Microwave

A hotel room with two beds, a wooden dining table, and a brick wall.

Family Room, Multiple Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Room, 1 Single Bed, Accessible, Non Smoking (Pet Friendly)

A hotel room with a brick wall, a bed with a floral bedspread, a desk with a chair, a window with curtains, and a bunk bed.

Family Room, 1 Single Bed, Accessible, Non Smoking (Pet Friendly)

  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed

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Sydney Central Business District
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
8.8 out of 10, Excellent, 240 reviews
The price is NZ$437
includes taxes & fees
6 Dec - 7 Dec
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About the area

Sydney

SureStay by Best Western New Inn Richmond puts you in the centre of Sydney, 1.2 km (0.8 mi) from Western Sydney University Hawkesbury Campus and 4.5 km (2.8 mi) from Hawkesbury Race Club. Highlights at this hotel include free in-room WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and a garden. There's also the convenience of free self parking. .Places within a 15-minute drive of this 4-property class Richmond hotel include Hawkesbury River and The Australiana Pioneer Village.

What's nearby

  • The Regent Theatre - 10 min walk - 0.9 km
  • Western Sydney University Hawkesbury Campus - 12 min walk - 1.1 km
  • Hawkesbury River - 3 min drive - 3.5 km
  • Afterpay Arena - 41 min drive - 56.6 km
  • Accor Stadium - 41 min drive - 56.6 km

Getting around

  • Sydney Richmond Station - 9 min walk
  • Sydney Airport (SYD) - 52 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪4 Beans Cafe - ‬3 min drive
  • ‪Gloria Jean's Coffees - ‬4 min drive
  • ‪The Gourmet Grill - ‬4 min drive
  • ‪Domino's Pizza - ‬3 min drive

About this property

SureStay by Best Western New Inn Richmond

SureStay by Best Western New Inn Richmond offers its guests a garden. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this 4-star Sydney hotel.

  • 20 guestrooms or units
  • Front desk (24 hours)
  • Garden
  • Smoking in designated areas
SureStay by Best Western New Inn Richmond offers 20 accommodations with coffee/tea makers and an iron/ironing board. Televisions come with cable channels. This Sydney hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is provided on a daily basis.

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  • Parking included
  • Free Wi-Fi
  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Entertainment

  • 21-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an access code
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number ABN 68 647 175 513

Property class

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

New Inn Motel Richmond
Surestay By Richmond Richmond
SureStay by Best Western New Inn Richmond Motel
SureStay by Best Western New Inn Richmond Richmond
SureStay by Best Western New Inn Richmond Motel Richmond

Frequently asked questions

Is parking available at SureStay by Best Western New Inn Richmond?

Yep, SureStay by Best Western New Inn Richmond has a free self car park.

How much does it cost to stay at SureStay by Best Western New Inn Richmond?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at SureStay by Best Western New Inn Richmond on 29 Nov 2026 start from NZ$176, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at SureStay by Best Western New Inn Richmond?

No, SureStay by Best Western New Inn Richmond does not offer an airport shuttle service.

What time are check-in & check-out at SureStay by Best Western New Inn Richmond?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at SureStay by Best Western New Inn Richmond?

No, pets are not allowed.

SureStay by Best Western New Inn Richmond Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 31 out of 60 reviews
Rating 8 - Good. 18 out of 60 reviews
Rating 6 - Okay. 6 out of 60 reviews
Rating 4 - Poor. 2 out of 60 reviews
Rating 2 - Terrible. 3 out of 60 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and clean hotel in Richmond.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay thanks 😊
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Very centrally located and clean rooms
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Room and Staff were great
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in system. Great parking. Close to what we needed
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable, close ( walking) to shops,cafes restaurants.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and safe area. We enyoyed our stay there
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff very helpful, good sized room.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Easy parking
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Staff & Manager were excellent, the rooms were clean & spotless, the rooms were a good size, very roomy for families. The motel was close to most things which made it easy to do some touring of the Hawkesbury District.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious older style room that was comfortable, well-equipped and clean. Good parking area and not too far out of town. Would definitely stay there again
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
I booked this stay very last-minute, but they were incredibly accommodating and welcomed me warmly. They also answered all my questions with such kindness. I had a very comfortable stay!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Richmond town centre. Quiet, very little traffic noise. Clean room. Comfy bed. Nice bath.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very comfortable clean and tidy. The team members were lovely and kind Thank you for a lovely stay
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent stay

The booking system and room entry code system is the best. No need to visit reception at all.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay for 2 nights with 3 small children as well. It exceeded my expectations.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean really large room. Great to have utensils microwave, toaster and jug to make breakfast. Heaps of parking and could walk to local pubs and cafe.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Considering it's an old building the condition was OK. The manager was helpful and friendly
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went above and beyond as I requested a ground floor room and got it after a phone call.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Overnight stay

Easy checkin, received a PIN code for keypad door lock. Room was spacious and clean. Bed was comfortable.
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness
The room was very basic but clean. Advertised TV has no antenna plug- just the cable hanging from the TV. Staff were helpful when extra towels were requested.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real to town. Easy after hours check in. Comfortable bed. Very clean. Very quiet
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Late booking while travelling and very late arrival, great polite assistance - good service
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very big, and the property manager was always working and cleaning. It was great to be able to have a microwave and toaster and jug. Check in very easy with keypad options.
Stayed 1 night in Feb 2025