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Penshurst Hotel

0-star property
29-31 Penshurst St, Penshurst, NSW 0508 053 286
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3.8 out of 5
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See all 27 wotif Reviews

"The care about the guest's requests and knowledge of the personnel is the most reason why I would recommend it to others. " More

By a verified traveller on Wed 21 Feb 2024

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Hotel Description

At Penshurst Hotel, you'll be 14.8 km (9.2 mi) from Accor Stadium and 14.4 km (9 mi) from University of Sydney. Highlights at this hotel include a restaurant and in-room free WiFi.

Sport Bar is the hotel's own sports bar. Added amenities include free WiFi in public areas and a front-desk safe.

Within a 20-minute drive of this 3.5-star Penshurst hotel, attractions include Qudos Bank Arena and Royal Prince Alfred Hospital.

Deluxe Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$135* Per night/room 5 May - 6 May

Deluxe Double Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Double Room, 1 Queen Bed, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Penshurst Hotel ratings based on 27 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Penshurst Hotel

Everyone (15) Couples (6) Family (3)
4 out of 5
Ye

Posted by on 30 Mar. 2024

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3 out of 5

Posted by on 28 Feb. 2024

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5 out of 5

Posted by on 25 Feb. 2024

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5 out of 5
The care about the guest's requests and knowledge of the personnel is the most reason why I would recommend it to others.

Posted by on 21 Feb. 2024

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1 out of 5
The room was very spacious and clean and the bed was very comfy. Bathroom was large but nowhere to put toiletries. We stayed on a Thursday, Friday and Saturday. After going to bed on the first night, after about 10 minutes there was a loud burring sound which lasted about 10 seconds. This kept happening about every 2 minutes. After trying various things we found it was coming from the air conditioner. Hubby reported it that night around 10.45. We were told we could not change rooms as they were fully booked but it would be reported and fixed the next day. We had to turn off air con resulting in a very uncomfortable sleep as it was so hot. On the Friday we asked about 4 different staff members if it would be fixed but were only told that it had been reported and that was after they checked on the computer to confirm this. Friday night the same thing happened so it was another very bad night. Asked the staff again and it was the same answer. Asked who the manager was and was told it was Monica. Saturday evening when we returned after being out all day "John" told us that it had not been looked at and that Monica did not work on week-ends. Why did she not attend to it on Friday morning then. Another bad night with the heat on Saturday meaning 3 nights in a row leaving us totally exhausted with a 4 hour drive back to where we live. "John" suggested that we request some sort of refund. If this is not the place to do this, please advise. We must be due for something

Posted by on 11 Feb. 2024

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4 out of 5
I spent a week at the Penshurst and all of the staff were ridiculously pleasant and helpful and the room was clean, quiet and comfortable. My only suggestion to the owners would be to provide plates, cutlery and maybe even a microwave like most motels do. Even though there’s plenty of eating options in the area, sometimes a guest would prefer to eat in their room rather than go out every night. But overall, highly recommended. In fact, I’ve just booked another week!

Posted by on 30 Jan. 2024

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5 out of 5
Good, clean room. Was very convenient for what I needed.

Posted by on 27 Jan. 2024

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1 out of 5
The service was terrible the man in the check out was horrible and scary . The service was backward . We couldn’t get my out fast enough . The bistro food bruschetta was awful . The double bed we both rolled into the middle . Couldn’t stay on a side . The room was nothing like on the picture .

Posted by on 20 Dec. 2023

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1 out of 5
This was a terrible experience for me. I was treated terrible.

Posted by on 11 Dec. 2023

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5 out of 5

Posted by on 5 Dec. 2023

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Comment from Hotel Management

11 Dec. 2023 by Penshurst Hotel team

Glad you had a great time with us !Thanks for staying

About the Penshurst Hotel

Location 29-31 Penshurst St, Penshurst, NSW 2222

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Penshurst Hotel also features a front-desk safe and an ATM.

  • 13 guestrooms or units
  • Front desk (limited hours)
  • Front-desk safe
  • Pool or billiards table
  • ATM
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Sydney Penshurst Station (0.3 km / 0.2 mi)

Room Amenities

Penshurst Hotel offers 13 accommodations with safes and hair dryers. Beds feature pillowtop mattresses. LCD televisions are featured in guestrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and change of towels can be requested.

  • Pillowtop beds
  • LCD television
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Change of towels (on request)

Food & Drink

Sport Bar - Onsite sports bar.

Bistro - Onsite bistro. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 10:00 AM - midnight. If you are planning to arrive after 4:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 10:00 AM - midnight.
Guests arriving after 4:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • No lifts
  • Front desk opens daily at 10:00 AM
  • Front desk closes daily at midnight
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Penshurst Hotel Hotel
  • Penshurst Hotel Penshurst
  • Penshurst Hotel Hotel Penshurst
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.