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Windsor Hotel and Resort

Property class: 5 and above

Photo gallery for Windsor Hotel and Resort

An indoor swimming pool with a glass ceiling, a staircase, and a sign for Windsor Hotels.
A spa area with a hot tub, steps leading up to it, and a potted plant.
A spacious lobby with a high ceiling, large windows, and a chandelier.
A table set for a meal with a view of a cityscape through large windows.
A reception desk with a Windsor Hotels logo, a modern design with a curved ceiling, and a large window with a view of the outside.

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is NZ$110
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
103 Airport Rd, Sylhet, Sylhet Division, 3100
  • Place, Adventure World
    â€Ș15 min walk‬
  • Place, Shrine of Hazrat Shah Jalal
    â€Ș9 min drive‬
  • Place, Shahjalal University of Science and Technology
    â€Ș10 min drive‬
  • Airport, Sylhet (ZYL-Osmani Intl.)
    â€Ș3 min drive‬

Room options

View all photos for Classic Double Room

A modern bathroom with a large sink, a mirror, and a toilet.

Classic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

A large bed with a dark headboard, white bedding, and a patterned carpet. There is a large window with curtains and a view of greenery outside.

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

About the area

Sylhet

At Windsor Hotel and Resort , you'll be connected to the airport and 5.4 km (3.4 mi) from Shahjalal University of Science and Technology. Highlights at this luxury hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A pampering day can include deep-tissue massages and Swedish massages along with body scrubs, facials and aromatherapy. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, Hot tub, sauna and kids' swimming pool. Business amenities include meeting rooms, a conference centre, and a business centre. Plus you'll find free Wi-Fi in public areas, a free manager's reception and laundry facilities. Each morning free buffet breakfast is offered between 7:30 AM and 9:00 AM. There's also free self parking, along with the convenience of a theme park shuttle. .Sights in the region of this 5-property class Sylhet hotel include Shrine of Hazrat Shah Jalal and Seven Sisters Falls.

What's nearby

  • Adventure World - 15 min walk - 1.3 km
  • Shrine of Hazrat Shah Jalal - 9 min drive - 8.7 km
  • Shahi Eidgah - 9 min drive - 8.0 km
  • Osmani Museum - 10 min drive - 9.4 km
  • Shahjalal University of Science and Technology - 10 min drive - 5.5 km

Getting around

  • Sylhet (ZYL-Osmani Intl.) - 15 min walk

Restaurants

  • â€ȘMEATUP - ‬7 min drive
  • â€ȘKuisine Sylhet - ‬7 min drive
  • â€ȘHot Spot - ‬8 min drive
  • â€ȘàŠȘàŠŸàŠš àŠ­àŠŸàŠ‡ àŠ°à§‡àŠžà§àŠ€à§‹àŠ°àŠŸ - ‬8 min drive
  • â€ȘSafforn - ‬8 min drive

About this property

Windsor Hotel and Resort

Windsor Hotel and Resort offers its guests a full-service spa, hot springs, and an outdoor pool. There are 3 restaurants on site. You can enjoy a drink at the pool bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A business centre and meeting rooms are available. A children's pool, a 24-hour health club, and a hot tub are also featured at the luxury Windsor Hotel and Resort . A theme park shuttle, a train station drop-off service and a bus station shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Sylhet hotel.

  • 47 guestrooms or units
  • 3 dining venues
  • Conference rooms
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Supervised kids' activities (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Windsor Hotel and Resort offers 47 air-conditioned accommodations with a safe and complimentary bottles of water. Tempur-Pedic beds feature premium bedding. 43-inch flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include deep-tissue massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

There are indoor hot springs and outdoor hot springs open between 10:00 AM and 10:00 PM. The temperature in the hot springs is set to 100°F.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Train station pick-up shuttle (surcharge) from 7:00 AM to midnight
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:00 AM
  • 3 restaurants
  • A poolside bar
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor/outdoor hot spring
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Table tennis

Family friendly

  • Children's games
  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)
  • Trampoline

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 38 ÂșC
  • Indoor hot spring
  • Indoor/outdoor hot spring
  • Manicures/pedicures
  • Outdoor hot spring
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (122 centimetre wide door)
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Some LED lighting used
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee: USD 10 for check-in between 11:00 PM and 7:00 AM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal, train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: USD 10 for check-in between 11:00 PM and 7:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Hot springs access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

Is parking available at Windsor Hotel and Resort ?

Yep, Windsor Hotel and Resort has a free self car park.

How much does it cost to stay at Windsor Hotel and Resort ?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Windsor Hotel and Resort on 15 Nov 2026 start from NZ$110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Windsor Hotel and Resort ?

Yep, there is an onsite spa at Windsor Hotel and Resort . You'll enjoy heaps of services like body scrubs and facials, as well as deep-tissue massages.

Does Windsor Hotel and Resort have a pool?

Windsor Hotel and Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 10:00 AM to 10:00 PM.

What luxury perks are available at Windsor Hotel and Resort ?

Windsor Hotel and Resort features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with Tempur-Pedic beds, premium bedding and 24-hour room service.

What makes Windsor Hotel and Resort a romantic place to stay?

1 hot tub and couples dining, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at Windsor Hotel and Resort .

Is Windsor Hotel and Resort family-friendly?

You bet! With amenities such as a children's pool, supervised childcare and a playground, it's no surprise that Windsor Hotel and Resort is a hit with families.

Does Windsor Hotel and Resort serve breakfast?

Yeah, free buffet breakfast is offered daily from 7:30 AM to 9:00 AM.

Is there a free airport shuttle available at Windsor Hotel and Resort ?

No, Windsor Hotel and Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Windsor Hotel and Resort ?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Windsor Hotel and Resort ?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Windsor Hotel and Resort ?

No, only service animals are allowed.

Windsor Hotel and Resort Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

5.0/10

Cleanliness

2.0/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were courteous
Stayed 6 nights in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
I was supposed to stay here for four nights, but I had to bail early because the experience was honestly exhausting. It started with the breakfast; I was promised a buffet, but because the hotel was mostly empty, they just served the same three items two days in a row. Unfortunately, I ended up with a bad case of food poisoning after eating there. Things went from bad to worse when I realized some of my personal items had been stolen. When I went to the manager, I expected a serious response, but they basically brushed me off. There was no urgency and no accountability. I decided to check out early, and while the hotel promised to refund the remaining nights, they’ve been completely dishonest about it. They denied the refund through Expedia, and despite promising me directly that they’d fix it, they never did. The empty hallways should have been a red flag. Don’t make my mistake. Avoid this place at all costs.
Stayed 4 nights in Mar 2026