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Hotel Sylva

Property class: 2

Photo gallery for Hotel Sylva

A modern bedroom with a large bed, dark wall paneling, two bedside tables, and a window with a view.
A compact living space with a TV, a dining table, a chair, a small refrigerator, and a wardrobe with a hanging rack.
A compact kitchen with white cabinets, a microwave, and a refrigerator. There's a dining table with chairs and a small ottoman.
A modern living room with a leather sofa, a wooden coffee table, and two bedside tables with lamps.
A two-story motel with outdoor seating on the balconies, surrounded by greenery and hills.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is NZ$275
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
756 W Main St, Sylva, NC, 28779
  • Place, Jackson County Historic Courthouse
    ‪1 min walk‬
  • Place, Poteet Memorial Park
    ‪4 min walk‬
  • Place, Country Side Bowling Lanes
    ‪15 min walk‬

Room options

View all photos for Signature Room

A modern bedroom with a large bed, dark wall paneling, two bedside tables, and a window with a view.

Signature Room

9.8 out of 10
Exceptional
(25 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double Room

A hotel room with two beds, a desk, a television, and a bench.

Signature Double Room

9.8 out of 10
Exceptional
(14 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Double Room

A hotel room with two beds, a desk, a television, and a bench.

Signature Double Room

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite

A compact living space with a sofa, ottoman, kitchenette, and a lamp.

Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

About the area

Sylva

Hotel Sylva puts you in the heart of Sylva, within steps of Nantahala National Forest and Jackson County Historic Courthouse. Highlights at this hotel include in-room free WiFi and Smart TVs. .This business-friendly hotel offers a business centre, express check-out and luggage storage. Additionally, you'll find coffee/tea in a common area and a microwave in a common area. There's also the convenience of free self parking. .Attractions within a 30-minute drive of this Sylva hotel include Harrahs Cherokee Casino and Great Smoky Mountains National Park.

What's nearby

  • Jackson County Historic Courthouse - 1 min walk - 0.2 km
  • Poteet Memorial Park - 4 min walk - 0.4 km
  • Country Side Bowling Lanes - 15 min walk - 1.3 km
  • Harrahs Cherokee Casino - 23 min drive - 27.7 km
  • Great Smoky Mountains National Park - 27 min drive - 40.0 km

Getting around

  • Asheville Regional Airport (AVL) - 56 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪El Patron - ‬6 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Big Nick’s Bbq - ‬4 min drive
  • ‪Jersey Mike's Subs - ‬5 min drive

About this property

Hotel Sylva

A business centre and meeting rooms are available. The business-friendly Hotel Sylva also features coffee/tea in common area, express check-out, and a television in common area. Free self parking is available. A complete renovation of Hotel Sylva was completed in July 2023.

This Sylva hotel is smoke free.

  • 35 guestrooms or units
  • Conference rooms
  • Business facilities
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • 1 conference room
Hotel Sylva offers 35 air-conditioned accommodations with coffee/tea makers and a hairdryer. 50-inch Smart televisions come with digital channels.

This Sylva hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Business centre
  • Meeting room

Outdoors

  • In the mountains
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Renovated entire property - July 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age - 25

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • Pets: USD 60 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 3 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 60 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Sylva Hotel
Hotel Sylva Sylva
Hotel Sylva Hotel Sylva

Frequently asked questions

What is the cancellation policy at Hotel Sylva?

Hotel Sylva offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Sylva?

As of 27 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Sylva on 1 Nov 2026 start from NZ$275, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Sylva?

Yep, Hotel Sylva has a free self car park.

Is there a free airport shuttle available at Hotel Sylva?

No, Hotel Sylva does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Sylva?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Hotel Sylva Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 202 out of 248 reviews
Rating 8 - Good. 33 out of 248 reviews
Rating 6 - Okay. 11 out of 248 reviews
Rating 4 - Poor. 1 out of 248 reviews
Rating 2 - Terrible. 1 out of 248 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location!Great little town.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean accommodation , bed was dreamy, friendly staff and location was right downtown
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The hotel was clean and modern. Check-in and check-out was extremely easy. We plan to stay here again for more than 1 night.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Contactless easy check in and out. Sweet little town!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfy beds, great location, walkable to restaurants and shops.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in the heart of Silva.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was amazing! Fully updated and nicely done (not just paint but everything). Right on Main st, walkable to shops and restaurants. Contact-less entry made it so easy. Also, you must try the restaurant right behind it, Foragers Canteen.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for student orientation at WCU. Great spot, close to everything. We'll be back.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, great location. We parked, got checked in and went across the street for dinner. (AMAZING shrimp tacos) It was a Friday and live music was playing just down the street. ( walking distance)
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!! Rooms are remodeled and super clean.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large, clean, comfortable. The location was convenient and ideal for walking to downtown Sylva. Very pet-friendly, our dog was provided with a comfy blanket and a metal bowl for her water. Perfect.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
Easy check in and out. No amenities or staff on-site after hours. Doors open to the parking lot and street. Day staff very kind.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times, it’s always clean and the staff is always polite and friendly. We love staying here!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, walkable to everything downtown.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, great stay close to restaurants and shops.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location can’t be beat! You can walk to everything you need and the town is beautiful. I took off one star on cleanliness only because the room had a stale smell initially. The room visibly was very clean though and it had everything we needed. I didn’t need to interact with staff at all to get in and had no issues with check in. I would stay here again for the location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A super convenient nice option in Downtown Sylva. Everything was extremely simple which I like!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean, no contact check in , modern
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, easy access to downtown
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel Sylva. The rooms have been updated and are really nice. The room was clean and the bed was comfy. Easy parking close to your room. Look forward to staying here again.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location couldn't be beat for a short stay in Sylva. The room was quite small and dark but clean. It was a hot one, so the ventilation system was blowing loudly throughout the night. We were grateful to be able to walk all over town and have a comfortable bed and warm shower.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was super clean, the beds were comfortable. Great two-night stay:)
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy after hours check in process. Free outdoor parking lot. Clean room and great location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff is consistently friendly and helpful!
Stayed 1 night in Feb 2026