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Cicero Grand - Syracuse North

2.5 star property
Hotel with free breakfast, in the vicinity of Oneida Lake

Photo gallery for Cicero Grand - Syracuse North

Deluxe Suite
Lobby
Indoor pool
Exterior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
5875 Carmenica Drive, Cicero, NY, 13039
  • Destiny USA
    ‪11 min drive‬
  • Syracuse University
    ‪16 min drive‬
  • New York State Fairgrounds
    ‪17 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

8.0 out of 10
Very good
(34 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Sofa bed
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Suite

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Sofa bed
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Accessible, Non Smoking

Suite, Accessible, Non Smoking

Suite, Accessible, Non Smoking

7.4 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Sofa bed
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

7.4 out of 10
Good
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Sofa bed
  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Sofa bed
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Sofa bed
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Suite

8.0 out of 10
Very good
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Sofa bed
  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the area

Cicero

Cicero Grand - Syracuse North puts you in the centre of Cicero, 5.2 km (3.2 mi) from Oneida Lake and 15.4 km (9.6 mi) from Destiny USA. Highlights at this hotel include free continental breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and a business centre. Other amenities include a free manager's reception, a conference centre and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .Sights within a 15-minute drive of this Cicero hotel include Onondaga Lake Park and Landmark Theatre.

What's nearby

  • Destiny USA - 11 min drive - 17.5 km
  • Armory Square - 14 min drive - 21.0 km
  • Syracuse University - 16 min drive - 22.1 km
  • New York State Fairgrounds - 17 min drive - 23.6 km
  • St. Joseph’s Health Amphitheater at Lakeview - 18 min drive - 25.0 km

Getting around

  • Syracuse Regional Transportation Center - 12 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪China Chen - ‬4 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬5 min drive

About this property

Cicero Grand - Syracuse North

Hotel with free breakfast, in the vicinity of Oneida Lake
Cicero Grand - Syracuse North offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and 3 meeting rooms are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 5000 square feet (465 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Cicero Grand - Syracuse North. Free self parking is available.

This Cicero hotel is smoke free.

  • 65 guestrooms or units
  • 3 levels
  • 5000 sq ft of conference space
  • 465 sq. m of conference space
  • Built in 2009
  • Continental breakfast (free)
  • Manager's reception (free)
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
Cicero Grand - Syracuse North offers 65 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. This accommodation offers separate sitting areas and includes sofa beds. LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Cicero hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Syracuse North - Cicero by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,001 reviews
The price is NZ$271
includes taxes & fees
3 Aug - 4 Aug
Holiday Inn Express Hotel & Suites Syracuse North - Cicero by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

Property Registration Number Choice Hotels

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Cicero Syracuse North
Comfort Suites Syracuse
Comfort Suites Syracuse Hotel
Comfort Suites Syracuse Hotel Cicero North
Comfort Suites Syracuse - Cicero Hotel Cicero
Comfort Suites Cicero Syracuse North Hotel
Comfort Suites Syracuse North Hotel
Comfort Suites Syracuse North
Cicero Grand
The Cicero Grand
Cicero Grand Syracuse Cicero
Cicero Grand - Syracuse North Hotel
Cicero Grand - Syracuse North Cicero
Comfort Suites Cicero Syracuse North
Cicero Grand - Syracuse North Hotel Cicero

Frequently asked questions

What is the cancellation policy at Cicero Grand - Syracuse North?

Cicero Grand - Syracuse North offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Cicero Grand - Syracuse North?

Yep, Cicero Grand - Syracuse North has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Cicero Grand - Syracuse North?

The closest beach to Cicero Grand - Syracuse North is Green Lakes Beach (18.5 km).

Does Cicero Grand - Syracuse North have a pool?

Cicero Grand - Syracuse North has an indoor pool.

Are there hot tubs in the rooms at Cicero Grand - Syracuse North?

No, but there are deep-soaking baths in the guestrooms.

Does Cicero Grand - Syracuse North serve breakfast?

Sure does, free continental brekkie is served daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Cicero Grand - Syracuse North?

No, Cicero Grand - Syracuse North does not offer an airport shuttle service.

What time are check-in & check-out at Cicero Grand - Syracuse North?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Cicero Grand - Syracuse North Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 364 out of 1001 reviews
Rating 8 - Good. 285 out of 1001 reviews
Rating 6 - Okay. 157 out of 1001 reviews
Rating 4 - Poor. 94 out of 1001 reviews
Rating 2 - Terrible. 101 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Liked: Staff & service
Stayed 1 night in Apr 2025

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, room comfort

My worst experience.

Pull out beds were uncomfortable, and broken. Breakfast was poor quality eggs were salty, sausage was rubbery, got a bagel with mold on it. Under staffed. Workers were really friendly and did work hard to deal with the issues. By far the worst experience I have had.
Stayed 3 nights in Apr 2025

2/10 Terrible

Jackeline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The evening staff was great; however, this was not a pleasant stay.The room was so dirty and old, it seemed as if no one had clean it after the previous guest. This was definitely not worth almost 300 dollars per night. I wanted to go home so badly! The great thing was the staff that came to clean the room right away and the bed, it was quite comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Daibelis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Leslie

Stayed 1 night in Mar 2025

6/10 Okay

Stacey

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Our floor was under construction… bare dirty floors in the common area on the 3rd floor. Sticky tack/glue near room door that you had to step on each time. Room number was written in a sharpie by our door. We had someone knock on door because they thought we were their unit because door numbers were hard to read. Felt somewhat unsafe and unclean because of it. Not what you expect for $230 per night.
Stayed 2 nights in Mar 2025

6/10 Okay

Nicole

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Serviceable but not great

We got off on the wrong foot with check-in. Not that it was bad but the attendant was not friendly or helpful. We weren't pointed in the direction of the elevators or told what time breakfast would be, pool hours, etc. The pool was very small. Breakfast left much to be desired, even for a continental breakfast. No cereal, no milk, no muffins or pastries. We really just use the hotel for sleeping and breakfast, so we're not looking for top tier hotel options, but a good breakfast makes or breaks the stay for me. And this was a deal breaker.
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Timothy

Stayed 2 nights in Mar 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying at hotel. It's going through renovations with new owner and is understaffed, however, my room was clean and comfortable. The staff that are there are pleasant and the complimentary breakfast is good.
Stayed 4 nights in Mar 2025

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing worked, pool was disgusting. I confirmed a double queen and was given a single king. Unacceptable for the price.
Stayed 1 night in Mar 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean, breakfast was good and staff was very nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

Charlotte

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Stefanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Lauriedee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love staying here! My daughters and I choose this hotel quite a bit!
Stayed 1 night in Feb 2025

8/10 Good

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

lindsay

Travelled with family
The hotel was decent but they didn’t give any towels or change the garbage throughout our stay. They did mention that the beds would not be made or cleaning of our room during our stay but to not give fresh towels, or change the garbage was a bit shocking. They didn’t even give addition toilet paper we only noticed when we ran out and had to ask for more toilet paper.
Stayed 2 nights in Feb 2025

6/10 Okay

Scott

I liked the staff. I was a little upset about expedia charging me tax when i was traviling for the collage tax examp. And the management could not do anything. At the moment expedia customer service does nothing to help
Stayed 5 nights in Feb 2025

8/10 Good

Milton

Travelled with family
Liked: Staff & service

Good Stay

This is a pretty decent place to stay on a budget. My experience was good
Stayed 2 nights in Feb 2025

4/10 Poor

Hector

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lied to from the start

Well from the time I checked in there were issues. The room we paid to guarantee it was given away. We then had to switch to a different room where 1 of our children had to sleep on a comforter on the floor. Then we were told the manager would be in when we checked out in the morning and she wasn’t. Then the manager said she was going to give me a discount which still have not received and this was almost 2 weeks ago now. I tried calling and keep getting told she’s not available. Don’t lie to guests if you want them to come back. I’ve stayed here numerous times under the old name it had and now we’re not going back.
Stayed 1 night in Feb 2025