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Cicero Grand - Syracuse North

2.5 star property

Photo gallery for Cicero Grand - Syracuse North

Indoor pool, outdoor pool
Exterior
Lobby sitting area
Free daily continental breakfast
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$208
includes taxes & fees
13 Apr - 14 Apr

Explore the area

View map
5875 Carmenica Drive, Cicero, NY, 13039
  • Place, Paul deLima Roasting Plant & Factory Store
    ‪15 min walk‬
  • Place, Destiny USA
    ‪9 min drive‬
  • Place, Syracuse University
    ‪13 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Suite, Jetted Tub

Superior Suite, Jetted Tub

Superior Suite, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, Refrigerator & Microwave

Deluxe Suite, Refrigerator & Microwave

Deluxe Suite, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Suite, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Executive Suite, Multiple Beds, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Executive Suite, Multiple Beds, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Suite, Accessible Bathtub, Refrigerator & Microwave

Standard Suite, Accessible Bathtub, Refrigerator & Microwave

Standard Suite, Accessible Bathtub, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Executive Suite, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Single Room, 1 King Bed with Sofa bed, Roll-in Shower

Standard Single Room, 1 King Bed with Sofa bed, Roll-in Shower

Standard Single Room, 1 King Bed with Sofa bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

About the area

Cicero

Cicero Grand - Syracuse North puts you in the centre of Cicero, 5.2 km (3.3 mi) from Oneida Lake and 15.4 km (9.6 mi) from Destiny USA. Highlights at this hotel include an outdoor swimming pool, an indoor swimming pool and a complimentary breakfast. .This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and a business centre. Other amenities include a free manager's reception, a conference centre and coffee/tea in a common area. There's also the convenience of free self parking. .Sights within a 15-minute drive of this Cicero hotel include Onondaga Lake Park and Landmark Theatre.

What's nearby

  • Paul deLima Roasting Plant & Factory Store - 15 min walk - 1.3 km
  • Destiny USA - 9 min drive - 17.5 km
  • The Oncenter - 12 min drive - 22.8 km
  • Syracuse University - 13 min drive - 23.2 km
  • New York State Fairgrounds - 16 min drive - 27.8 km

Getting around

  • Syracuse Regional Transportation Center - 17 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 13 min drive

Restaurants

  • ‪Dunkin' - ‬5 min drive
  • ‪Circle K - ‬5 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Spera's - ‬4 min drive
  • ‪Cracker Barrel - ‬7 min walk

About this property

Cicero Grand - Syracuse North

Cicero Grand - Syracuse North offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and 3 meeting rooms are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 5000 square feet (465 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Cicero Grand - Syracuse North. Free self parking is available.

This Cicero hotel is smoke free.

  • 65 guestrooms or units
  • 3 levels
  • 5000 sq ft of conference space
  • 465 sq. m of conference space
  • Built in 2009
  • Continental breakfast (free)
  • Manager's reception (free)
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
Cicero Grand - Syracuse North offers 65 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Cicero hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between 1:30 AM and 5:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between 1:30 AM and 5:00 AM
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Cicero Syracuse North
Comfort Suites Syracuse
Comfort Suites Syracuse Hotel
Comfort Suites Syracuse Hotel Cicero North
Comfort Suites Syracuse - Cicero Hotel Cicero
Comfort Suites Cicero Syracuse North Hotel
Comfort Suites Syracuse North Hotel
Comfort Suites Syracuse North
Cicero Grand
The Cicero Grand
Cicero Grand Syracuse Cicero
Cicero Grand - Syracuse North Hotel
Cicero Grand - Syracuse North Cicero
Comfort Suites Cicero Syracuse North
Cicero Grand - Syracuse North Hotel Cicero

Frequently asked questions

Is parking available at Cicero Grand - Syracuse North?

Yep, Cicero Grand - Syracuse North has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Cicero Grand - Syracuse North?

As of 14 Mar 2026, prices found for a 1-night stay for 2 adults at Cicero Grand - Syracuse North on 13 Apr 2026 start from NZ$208, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Cicero Grand - Syracuse North?

The closest beach to Cicero Grand - Syracuse North is Oneida Shores (4.8 km).

Does Cicero Grand - Syracuse North have a pool?

Cicero Grand - Syracuse North has an outdoor pool and an indoor pool.

Are there hot tubs in the rooms at Cicero Grand - Syracuse North?

No, but there are deep-soaking baths in the guestrooms.

Does Cicero Grand - Syracuse North serve breakfast?

Sure does, free continental brekkie is served weekdays from 6:00 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Cicero Grand - Syracuse North?

No, Cicero Grand - Syracuse North does not offer an airport shuttle service.

What time are check-in & check-out at Cicero Grand - Syracuse North?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Cicero Grand - Syracuse North Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 328 out of 1003 reviews
Rating 8 - Good. 258 out of 1003 reviews
Rating 6 - Okay. 170 out of 1003 reviews
Rating 4 - Poor. 110 out of 1003 reviews
Rating 2 - Terrible. 137 out of 1003 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Rida

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
bugs in the room 👎 shower not so good
Stayed 1 night in Dec 2025

4/10 Poor

Colleen

Travelled with family
Disliked: Amenities, property conditions & facilities
My keys would not work until the receptionist came up and opened the door. The TV was not connected to any HDMI cable, therefore did not work. The bathtub did not drain at all. My husband took a shower after me and the tub was 75% full. Breakfast was not fully stocked as the waffle mixture was not available.
Stayed 1 night in Nov 2025

4/10 Poor

Deborah, Saint Charles

Travelled with family
Disliked: Amenities, property conditions & facilities
Cicero Grand was not grand at all. Hotel is in the process of rebranding as a Marriott. Would not recommend anyone stay til after Marriott takes over. Multiple issues- key cards needed to be reactivated almost every day. Not enough towels stocked; had to ask for extra. Towels were very small and thin. Pullout bed was horrible; kept falling apart. No linens for it; had to ask. No housekeeping service during 9 day stay. Towel rack in bathroom falling off wall. Staff were doing the best they could, but clearly management has given up on this property.
Stayed 8 nights in Nov 2025

2/10 Terrible

Dumitru

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I found dog’s hair in my bed!!!!!!
Stayed 1 night in Nov 2025

2/10 Terrible

Rob

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was really rude and not accommodating whatsoever. The rooms were stained and dingy. Bed had stains couch tethered. I came down to get a cup of coffee at 10 am it was cold she refused to make a fresh pot. The whole hotel it’s self look like it needs a new owner the rate was $76 looks like a shelter for free!
Stayed 1 night in Nov 2025

10/10 Excellent

Nicole

Stayed 2 nights in Nov 2025

4/10 Poor

Laura

Disliked: Cleanliness, staff & service, amenities
The hotel did not feel clean. There was not enough staff. No blow dryer in the room. My room key stopped working 3 different time and I had to wait for someone to appear at the front desk every time. More than one ice machine was out and the pool was closed. Rooms had almost no sound proofing and I could hear everything in every room.
Stayed 2 nights in Nov 2025

2/10 Terrible

Jeremy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked a suite and when I went to the room it was dirty. There were clumps of hair and debris on the floor and chair. There was no power cord for the TV. I walked around and several doors were not secure from the outside, the fire extinguishers had not had monthly inspections, they made me sign a waiver stating that they were not responsible for any injuries occurred on the grounds. I asked if they had insurance and they didn’t even know. I did not feel safe so I asked what they would do. The girl at the front desk left and didn’t return so I went to my vehicle and contacted Hotels.com, they could not resolve the issue and I was leaving when the girl showed back up with someone else. I went back in and they stated they would issue a refund in the morning because they couldn’t do it with the staff at the time. They have now refused to issue a refund and Hotels.com has not done anything about it. I will never stay at that hotel and I will limit my booking with Hotels.com because they have allowed a hotel with such poor standards to be on their site.
Stayed 1 night in Oct 2025

4/10 Poor

Shannon

Stayed 1 night in Nov 2025

6/10 Okay

Sara

Stayed 2 nights in Nov 2025

10/10 Excellent

Victor

Stayed 1 night in Nov 2025

8/10 Good

Kenia

Liked: Staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2025

6/10 Okay

VICKIE

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was in good condition. Television channels of interest were very limited.
Stayed 1 night in Nov 2025

2/10 Terrible

Megan

Stayed 1 night in Oct 2025

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room smelled like pot. The smoke detector was covered by a bag. The coffee maker smelled like it had never been cleaned. The tub was disgusting. The hallway had a random dirty sock, hairballs, dirt everywhere. The walls need to cleaned with a preasure washer. Outlets didnt all work in the room and the wall paint/paper was coming off the walls.
Stayed 1 night in Nov 2025

2/10 Terrible

Tina

Disliked: Cleanliness, amenities, property conditions & facilities
The check in was terrible, they kept us waiting at least 20 minutes. The room was horrible: it was dirty and there was mold in the shower. The beds had stains on them. We checked back out within a half hour.
Stayed 1 night in Nov 2025

8/10 Good

Oliver

Liked: Cleanliness, staff & service, amenities
Had to wait for check in
Stayed 2 nights in Nov 2025

4/10 Poor

Mark

Disliked: Cleanliness
No one around.
Stayed 1 night in Nov 2025

2/10 Terrible

Vanessa

Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Stayed 1 night in Nov 2025

6/10 Okay

Elyssah

Our room floor was sticky and the juice ran out
Stayed 1 night in Nov 2025

6/10 Okay

Sarah

Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Stayed 1 night in Nov 2025

6/10 Okay

Katrina

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

2/10 Terrible

Beth

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The room was not cleaned well at all. The floor felt gross, the bathroom definitely not touched. The bedding looked and smelled clean. The breakfast was not much of a breakfast. No coffee, barely any juice. Very limited seating space for a family hotel. Waffle machine wasn’t filled until we asked. The hotel had many guest. Other guest also voiced their opinions of unhappiness and dissatisfaction with the place. The pool is ice water, not blue or green water and is the size is a little bigger then a hot tub size, 2-3 kids and it was full. Again the whole place was dirty, the lobby was the only clean area. The lights in the room worked when they wanted too. The room was either a sauna hot or an ice box, the thermostat was up high and hard to read and adjust for a normal size adult. We saw fleas out in the lobby area when we sat for breakfast on our last morning but didn’t see any in the room. We don’t see anyone with any pets at all.
Stayed 2 nights in Nov 2025