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Cresthill Suites Syracuse

3.0 star property
Hotel with free breakfast, near Brooklawn Golf Course

Photo gallery for Cresthill Suites Syracuse

Free daily buffet breakfast
Front of property
Property grounds
Seasonal outdoor pool
Free self-parking

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping

Explore the area

View map
6410 New Venture Gear Dr, East Syracuse, NY, 13057
  • Place, Destiny USA
    ‪9 min drive‬
  • Place, JMA Wireless Dome
    ‪12 min drive‬
  • Place, Syracuse University
    ‪12 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪9 min drive‬

Room options

View all photos for Studio Suite, 1 Bedroom (1 King Bed)

Studio Suite, 1 Bedroom (1 King Bed)

Studio Suite, 1 Bedroom (1 King Bed)

8.6 out of 10
Excellent
(27 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Renovated in 2017
Separate bedroom
Sofa bed
Air-conditioning
Blackout drapes/curtains
Sofa bed
Hair dryer
Private bathroom
Shower/tub combination
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds

Studio, 2 Queen Beds

8.2 out of 10
Very good
(28 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Renovated in 2017
Sofa bed - double
Blackout curtains
Air-conditioning
Heating
Blackout drapes/curtains
Sofa bed
Hair dryer
Private bathroom
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (King & 2 Queen Beds )

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 2 Bedrooms (King & 2 Queen Beds )

7.6 out of 10
Good
(27 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Renovated in 2017
Separate sitting area
Separate dining area
Air-conditioning
Heating
Blackout drapes/curtains
Sofa bed
  • 82 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Basic Suite, 1 Bedroom

Basic Suite, 1 Bedroom

Basic Suite, 1 Bedroom

8.0 out of 10
Very good
(90 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Renovated in 2017
Sofa bed - double
Separate sitting area
Air-conditioning
Blackout drapes/curtains
Sofa bed
Hair dryer
Private bathroom
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Kitchen
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Accessible (King & 2 Queen Beds )

8.4 out of 10
Very good
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
Separate sitting area
Separate dining area
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 82 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the area

East Syracuse

At Cresthill Suites Syracuse, you'll be 2.6 km (1.6 mi) from Brooklawn Golf Course and 6.1 km (3.8 mi) from Le Moyne College. Highlights at this hotel include a complimentary breakfast, free self-parking and in-room kitchens. .Enjoy the gym and seasonal outdoor swimming pool. Business amenities include a meeting room and a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. .Sights within a 10-minute drive of this 3-property class East Syracuse hotel include The Oncenter and Syracuse Stage.

What's nearby

  • Destiny USA - 9 min drive - 13.7 km
  • The Oncenter - 11 min drive - 18.0 km
  • SUNY Upstate Medical University - 12 min drive - 18.0 km
  • JMA Wireless Dome - 12 min drive - 19.0 km
  • Syracuse University - 12 min drive - 19.0 km

Getting around

  • Syracuse Regional Transportation Center - 13 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 12 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪John & Sons Fly Road Market - ‬2 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Barbagallo's Express Mart - ‬17 min walk
  • ‪Burger King - ‬3 min drive

About this property

Cresthill Suites Syracuse

Hotel with free breakfast, near Brooklawn Golf Course
Cresthill Suites Syracuse offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily. The business-friendly Cresthill Suites Syracuse also features barbecue grills, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free.

This 3-star East Syracuse hotel is smoke free.

  • 82 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • 1 conference room
Cresthill Suites Syracuse offers 82 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with digital channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50 and a deposit of USD 100 per stay
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay) plus a one-off USD50 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited.

We should mention

  • The seasonal pool will open on 01 June and close on 01 September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Cresthill
Cresthill Suites
Cresthill Suites Condo
Cresthill Suites Condo Syracuse
Cresthill Suites Syracuse
Cresthill Syracuse
Syracuse Cresthill Suites
Cresthill Hotel East Syracuse
Cresthill Hotel Syracuse
Cresthill Suites Syracuse Hotel East Syracuse
Cresthill Suites Syracuse Hotel
Cresthill Suites Hotel
Cresthill Suites Syracuse Hotel
Cresthill Suites Syracuse East Syracuse
Cresthill Suites Syracuse Hotel East Syracuse

Frequently asked questions

What is the cancellation policy at Cresthill Suites Syracuse?

Cresthill Suites Syracuse offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Cresthill Suites Syracuse?

Yep, Cresthill Suites Syracuse has a free self car park.

Are there any beaches close to Cresthill Suites Syracuse?

The closest beach to Cresthill Suites Syracuse is Green Lakes Beach (9.9 km).

Does Cresthill Suites Syracuse have a pool?

Yep, and guests love it! Cresthill Suites Syracuse has a seasonal outdoor pool. The pool is open from June 01 to September 01.

Does Cresthill Suites Syracuse serve breakfast?

Yeah, our visitors adore the free buffet brekkie here! Served weekdays from 6:00 AM to 9:00 AM and on weekends between 7:00 AM and 10:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Cresthill Suites Syracuse?

No, Cresthill Suites Syracuse does not offer an airport shuttle service.

What time are check-in & check-out at Cresthill Suites Syracuse?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Cresthill Suites Syracuse Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 471 out of 1146 reviews
Rating 8 - Good. 299 out of 1146 reviews
Rating 6 - Okay. 195 out of 1146 reviews
Rating 4 - Poor. 100 out of 1146 reviews
Rating 2 - Terrible. 81 out of 1146 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was filthy. Bedding was not washed as evidenced by finding pubic hairs on sheets. Floors were not clean. Dust on bed headboard and on ledges on counters and along with on top of refriderator and lights. Blood on door to bathroom vanity. Door to bathroom appeared to have been sprayed with urine. Bed blanket had 2 black smudge marks. Corners had cob webs. Beds were lumpy and felt like sleeping on pebbles. Sofa was hard as rock and very uncomfortable. Televison in the main room would not turn on. Pillows are inconsistent, some are half the size and hard as rocks, others are lumpy and full sized. Large flem ball in kitchen sink. Rice left on kitchen burner. Would love to add photos if possible.
Mucus ball in kitchen sink
Dried blood on cabinet door
Dust on bed headboard.
General dirt and grime under bathroom sink.
Stayed 1 night in Aug 2025

10/10 Excellent

Naomi

Stayed 3 nights in Aug 2025

10/10 Excellent

Stacey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice, everything was clean, and breakfast was adequate.
Stayed 1 night in Aug 2025

2/10 Terrible

Bruce

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Disappointing

Check in took 40 minutes without acknowledging while in line. 1st keys didn’t work - everything fell damp to touch- only one coffee mug in room- air conditioner was like a jet engine it was so loud- charged three times on my incidentals debit card and took over a week for refund - called 4 times finally my bank took care of it- it was paid in full when I arrived through hotels.com-breakfast and pool were nice- third time staying there - place went downhill- was last time.
Stayed 1 night in Jul 2025

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
The place was very clean and nice. The kids had a great time in pool. The girl at the front desk was very nice! Thank you for a wonderful stay! We would recommend this place.
Stayed 1 night in Aug 2025

8/10 Good

Christine, Lady Lake

Stayed 2 nights in Jul 2025

8/10 Good

Christine, Lady Lake

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We did have a problem with our four day stay with water dripping from the ceiling on to myself and my bed. The tollet on the second floor overflowed and we had to pack our self up and move to another room. My husband and I handicapped and I wished they had offered help moving us. Otherwise, it was a nice stay.
Stayed 3 nights in Jul 2025

8/10 Good

Julie

Stayed 1 night in Jul 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
The AC in our room was not only loud, it made a thumping noise all night. The suite was well designed and laid out. The desk staff were friendly and helpful, and the other guests were pleasant and friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy quick early check in!
Stayed 1 night in Jul 2025

10/10 Excellent

Ruth

Stayed 4 nights in Jul 2025

10/10 Excellent

Rachell

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Jul 2025

2/10 Terrible

Lev

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible hotel so dirty and so old. You can hear everything is going on the breakfast is really basic with not an option and everything is over even one hour before the end of the breakfast. The facility doesn’t worse the price you pay. The hotel was over booked instead got two room instead of one 2bedroom. Really not recommending better pay couple of bucks more and take Hampton inn accross.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 5 loved having the extra space in room with 2 queen beds and sofa bed. Breakfast was good. Hotel seemed a little olderbut was clean. We didn't use but had a full kitchen in room as well as multiple laundry rooms on site. Great price and met our needs. Pool looked nice also
Stayed 1 night in Jul 2025

4/10 Poor

Thomas J

Travelled with family
Disliked: Cleanliness, staff & service

Ripped off, bait and switch.

A month before, I reserved a two bedroom suite for me, my wife, my 19 and 17 year old grandchildren, When I arrived, I was told the hotel was "overbooked" and they didn't have my room. They could put us in two rooms next to each other. Well we got two rooms a two doors down and they were smoking rooms and reeked of stale cigarettes. What do they mean "overbooked." Does that mean bad management? You sell me a room and I expect to get it.
Stayed 1 night in Jul 2025

10/10 Excellent

Stéphanie

Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice King Suite

We booked this hotel with Hotels.com It was a special online price for a few days, so the rate was less expensive. It was a king suite, with kitchen area. We used fridge & microwave. The bed was comfortable. The place was clean. No hangers in either closet to hang clothes. It was advertised Buffet Breakfast. We were disappointed because there weren’t any gluten free options & there wasn’t anything hot except for waffles. So really nothing to eat Gluten Free. Allergic to wheat, so no breads, waffles or muffins. It just seemed a little sparse by the time my husband went down. He brought back the last Blueberry muffin for me. The staff at the desk were friendly & helpful, with both check in & check out. There was a policeman on the premises, so there was security.
Stayed 1 night in Jul 2025

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
They ran out of cream cheese coffee Miller’s and other breakfast itrms
Stayed 13 nights in Jul 2025

10/10 Excellent

Allicia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cresthill Suites was a great find for us, especially because there were a few properties in the area that didn't feel safe. The hotel staff was amazing, super accommodating and helpful. The hotel is a bit dated, but we didn't mind it because it was clean and really safe.
Stayed 2 nights in Jul 2025

6/10 Okay

Bridget

Travelled with partner
We used to stay here because of the two bedroom option (we have two children). This is our first time back in over 5 years and our room was run down, the floor was dirty, the table was broken, the tv was fuzzy, and the couch just looked sad and overused. Unfortunately, we will not be going back again.
Stayed 2 nights in Jul 2025

2/10 Terrible

CHRISTOPHER

Travelled with family
Disliked: Cleanliness, staff & service

The worst experience ever!

It took 30 minutes to check in, and when I finally visited the room they gave me it wasn’t cleaned. No sheets on the bed, kitchen was dirty, bathrooms were dirty, and we weren’t the only visitors with the problem. Turns out the cleaning person walked out mid shift. There was a classic car show in town and every other hotel was sold out. So my wife decided we’d clean our own room, since we just drove 600 miles from Chicago and we’re too tired to drive to the next city. My wife and daughter cleaned the bathrooms and made the beds, my son and I cleaned the floors and kitchen. That evening I spoke to the manager and asked what he was going to do about it, in the form of a refund. I checked my credit card and he only refunded me $25! That’s it! I drove 600 miles so we could clean our own rooms! I’ll never stay at an off brand hotel again, ever. I wasn’t expecting opulence but I expected clean rooms and better service. Do not stay here!
Stayed 1 night in Jul 2025

6/10 Okay

Sarah

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Not the best

Facility was dated but fine. Breakfast was good. We found hairs in the sheets and in the bathroom sinks. There was rice/some other food on the floor in the kitchen of our room. It took 20 minutes for the receptionist to notice us, as he was busy talking to a friend/coworker casually at the desk when we arrived. It took another 20 minutes for him to check us in…he said the computer was slow.
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for families, more than enough for one

Very big two room suite. Kitchen with dishes, utensils and all. With a seating/living area. Bedroom was large, and a large bathroom as well. All clean. A little rough here and there, with finishes and such, but very clean. Nice breakfast in the morning. Eggs, toast, waffles, cereals, muffins...nicely done and area is sunny and clean. Great views to the courtyard and pool.
King bed
Bathroom, large closet space with ironing board.
Kitchen/living. Basically an efficiency apartment.
Stayed 1 night in Jul 2025

8/10 Good

Francine

Stayed 1 night in Jul 2025