Embassy Suites by Hilton Syracuse Destiny USA

3.5 star property

Room options

View all photos for Suite, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed

8.6 out of 10
Excellent
(77 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(78 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Corner

8.0 out of 10
Very good
(2 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Corner

View from room

Suite, 2 Queen Beds, Corner

7.6 out of 10
Good
(5 reviews)
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds

View from room

Deluxe Suite, 2 Queen Beds

7.8 out of 10
Good
(14 reviews)
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(7 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

49-inch plasma TV with cable channels, TV

Suite, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Two-Room Corner King Suite

  • Sleeps 4

Deluxe Queen Suite with Two Queen Beds

  • Sleeps 6

King Studio Suite

  • Sleeps 4

King Suite - Hearing Accessible

  • Sleeps 4

Two-Room Suite With 2 Queen Beds-Mobility Accessible With Bathtub

  • Sleeps 6

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Two Room Suite With 2 Queen Beds

  • Sleeps 6

Two-Room Suite With Two Queen Beds-Hearing Accessible

  • Sleeps 6

Two-Room Suite With 2 Queen Beds, Roll-in Shower-Mobility Accessible

  • Sleeps 6

Mobility Two Room King Suite with Roll in Shower

  • Sleeps 4

Two Room Two Queen Corner Suite

  • Sleeps 6

One-Room Suite With 1 King Bed And Tub-Mobility Accessible

  • Sleeps 4

Mobility Accessible One Bedroom Suite King Tub

  • Sleeps 4

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About the area

Syracuse

At Embassy Suites by Hilton Syracuse Destiny USA you'll be 0.3 km (0.2 mi) from Destiny USA and 3 km (1.9 mi) from Museum of Science and Technology. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a free manager's reception. There's also the convenience of self parking. .With a stay at this 3.5-property class Lakefront hotel, you'll be 3 km (1.9 mi) from Erie Canal Museum and 3.3 km (2 mi) from Landmark Theatre.

What's nearby

  • Destiny USA - 2 min walk - 0.2 km
  • WonderWorks - 2 min walk - 0.2 km
  • 5 Wits Adventure - 2 min walk - 0.2 km
  • Central New York Regional Market - 11 min walk - 1.0 km
  • NBT Bank Stadium - 16 min walk - 1.4 km

Getting around

  • Syracuse Regional Transportation Center - 17 min walk
  • Syracuse, NY (SYR-Hancock Intl.) - 8 min drive

Restaurants

  • ‪Panera Bread - ‬12 min walk
  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪Auntie Anne's - ‬9 min walk
  • ‪Pawsitivitea - ‬12 min walk
  • ‪Sbarro - ‬12 min walk

About this property

Embassy Suites by Hilton Syracuse Destiny USA

Embassy Suites by Hilton Syracuse Destiny USA offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at Embassy Suites by Hilton Syracuse Destiny USA. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Syracuse hotel.

  • 209 guestrooms or units
  • 7 levels
  • Conference rooms
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Corner/local shop
  • Terrace
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Syracuse Destiny USA offers 209 air-conditioned accommodations with laptop-compatible safes and a safe. This accommodation offers separate sitting areas and includes sofa beds. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 49-inch plasma televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (71 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton Syracuse Destiny USA Hotel
Embassy Suites Hilton Destiny USA Hotel
Embassy Suites Hilton Syracuse Destiny USA
Embassy Suites Hilton Destiny USA
Embassy Suites Hilton stiny U
Embassy Suites by Hilton Syracuse Destiny USA Hotel
Embassy Suites by Hilton Syracuse Destiny USA Syracuse
Embassy Suites by Hilton Syracuse Destiny USA Hotel Syracuse

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Syracuse Destiny USA?

Embassy Suites by Hilton Syracuse Destiny USA offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Syracuse Destiny USA?

As of 17 Mar 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Syracuse Destiny USA on 29 Mar 2026 start from NZ$295, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Syracuse Destiny USA?

Yep, Embassy Suites by Hilton Syracuse Destiny USA has a self car park with in/out privileges for USD 15 per night. A self car park is also available, for a fee.

Are there any beaches close to Embassy Suites by Hilton Syracuse Destiny USA?

The closest beach to Embassy Suites by Hilton Syracuse Destiny USA is Green Lakes Beach (16.8 km).

Does Embassy Suites by Hilton Syracuse Destiny USA have a pool?

Yep, and guests love it! Embassy Suites by Hilton Syracuse Destiny USA has an indoor pool. The pool is open 8:00 AM to 10:00 PM.

Is Embassy Suites by Hilton Syracuse Destiny USA family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Syracuse Destiny USA is a hit with families.

Does Embassy Suites by Hilton Syracuse Destiny USA serve breakfast?

Yep, our guests highly rate the free cooked-to-order breakfast here! Available on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Syracuse Destiny USA?

No, Embassy Suites by Hilton Syracuse Destiny USA does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Syracuse Destiny USA?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton Syracuse Destiny USA?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Embassy Suites by Hilton Syracuse Destiny USA Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 626 out of 1067 reviews
Rating 8 - Good. 197 out of 1067 reviews
Rating 6 - Okay. 110 out of 1067 reviews
Rating 4 - Poor. 64 out of 1067 reviews
Rating 2 - Terrible. 70 out of 1067 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff at desk
Stayed 1 night in Dec 2025

6/10 Okay

mohammed t

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Pro: Hotel location is decent. Check in process was easy and the front desk staff was very nice. Breakfast buffet was also adequate & lobby was decorated beautifully for the holidays. Cons: The problem was the cleanliness. We were first given a room on the 7th floor which upon entering was trashed by the previous guests and wasn’t cleaned before we were given the room key. Mind you we checked in at 9 pm.We came back down and got another room without any issue. But the hallways were still full of tiny pieces of trash all over. Not sure if i have ever seen anything like this before. Overall a 6/10
dirty room
dirty sink
dirty floor
Stayed 1 night in Dec 2025

4/10 Poor

Marie

Liked: Staff & service
Disliked: Cleanliness, room comfort
The bar was good and the breakfast was great, the crowd in the hotel was sketchy there were men in ski masks in the lobby both nights just walking around watching people. The whole place smelled like marijuana and our central air did not work. The poloce were at breakfast due to an altercation and it was a bit too much. This hotel used to be great and now the wrong crowd stays there.
Stayed 2 nights in Dec 2025

6/10 Okay

Wilnisha

Liked: Amenities
Room wasn’t ready upon arrival. Had to comprise to another room which smelled like mildew. Staff was ok but didn’t offer a later checkout, free parking just bottled water lol
Stayed 1 night in Dec 2025

10/10 Excellent

ashlie

Stayed 1 night in Dec 2025

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Top Notch
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice christmas decorations in lobby, good food and great room. The elevators are annoying as they are really slow though. Overall great hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything about our stay was excellent. The lobby, hallways and room were very clean. Nicely decorated for the holidays. Vouchers were given for 2 complimentary drinks at happy hour. Free breakfast. There’s a covered walkway to Destiny USA but you have to walk outside for a short walk to get to the walkway. Compared to our stay 2 years ago there is a new $16/stay parking charge. But overall I really recommend this hotel if you’re specifically going to the mall.
Stayed 1 night in Dec 2025

4/10 Poor

Chris

Liked: Room comfort
Disliked: Cleanliness, staff & service
Disappointed that we were charged $15 for parking. Seriously in Syracuse NY, this hotel must be desperate for funds. There is more parking around this hotel than 4 car dealerships combined. Then a “security deposit” of $250 placed on my card never been required so much for incidentals. And we are not young party people but a couple out Christmas shopping. Anyway the room was clean and nice the canvas painting in the bathroom was moldy and the soap bottle was removed from the wall. The hallways were littered with food and garbage from other guests. And the elevator was broken so they had to take us up a service elevator. The breakfast was good. One guy busting out 7 omelettes at a time. He was great!
Stayed 1 night in Dec 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great! Only downside was the paying for parking!! You pay enough for your room should have to pay to park. Just saying
Stayed 1 night in Dec 2025

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Bianca

Liked: Cleanliness, amenities, property conditions & facilities
very clean .. i love everything about this hotels !! i will be back
Stayed 1 night in Dec 2025

10/10 Excellent

Kristen

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and very comfortable bed. Will definitely stay here again
Stayed 1 night in Dec 2025

10/10 Excellent

Eliana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Fernando and Joel had the answers to all my questions and made us feel very welcomed. The room wonderful, my kids loveeeed the view!!! We’ll definitely be back just hopefully on a higher floor.
Stayed 1 night in Nov 2025

10/10 Excellent

Isbet

Stayed 1 night in Dec 2025

10/10 Excellent

Tamitsa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great! Clean room, nice amenities & friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
The room was clean bathroom not so much.
Stayed 1 night in Dec 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was big. Nice and clean. Loved being so close to the mall. Great location!
Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always an absolute pleasure staying here! Love the hospitality an clean rooms! Always makes it up to us if there is any issues! Great breakfast an fantastic service!
Stayed 1 night in Nov 2025

10/10 Excellent

John, Chippewa falls

Stayed 1 night in Dec 2025

10/10 Excellent

Devin

Stayed 1 night in Nov 2025

2/10 Terrible

Darcie

Travelled with family
Staff rude and was never told of a holding fee smashed fingers ik heavy fast sliding bathroom door
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Stayed 3 nights in Nov 2025

10/10 Excellent

gina

Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025