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Holiday Inn & Suites Syracuse Airport - Liverpool by IHG

Property class: 3.5

Photo gallery for Holiday Inn & Suites Syracuse Airport - Liverpool by IHG

A spacious lobby with a high ceiling, a stone accent wall, and a large window offering a view of the outside.
A spacious lobby with a large seating area, a fireplace, and a bar.
A lobby with a stone wall, a flat-screen TV, a fireplace, seating, and an elevator.
A lobby with a circular seating area, a reception desk, and a view of the parking lot.
A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
The current price is NZ$247
includes taxes & fees
22 Nov - 23 Nov

Explore the area

View map
400 7th North St., North Syracuse, NY, 13088
  • Place, Lake Onondaga
    ‪2 min drive‬
  • Place, Onondaga Lake Park
    ‪2 min drive‬
  • Place, Destiny USA
    ‪2 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 King Bed, Kitchen

A hotel room with a grey sofa, a blue patterned sofa, a small table, a TV on a stand, and a window with curtains.

Suite, 1 King Bed, Kitchen

8.6 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

A hotel room with a bed, two bedside tables, a nightstand, a framed picture on the wall, and a carpeted floor.

Suite, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 Queen Bed, Kitchen

A modern kitchen with a stainless steel microwave, a coffee maker, and a dishwasher.

Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Kitchen

A modern kitchen with a stainless steel microwave, a coffee maker, and a dishwasher.

Suite, 2 Queen Beds, Kitchen

8.6 out of 10
Excellent
(36 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room

A hotel room with a bed, two bedside tables, a nightstand, a framed picture on the wall, and a carpeted floor.

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free wired internet

About the area

North Syracuse

At Holiday Inn & Suites Syracuse Airport - Liverpool by IHG you'll be within a 30-minute stroll of Onondaga Lake Park and Lake Onondaga. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The bistro, Maplewood Bar & Grill, serves American cuisine and is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, Hot tub and pool loungers. 2295 square feet (213 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Full breakfast is available daily between 6:30 AM and 10:00 AM. There's also free extended parking, along with the convenience of a free airport shuttle. .With a stay at this 3.5-property class North Syracuse hotel, you'll be 2.6 km (1.6 mi) from NBT Bank Stadium and 2.9 km (1.8 mi) from Central New York Regional Market.

What's nearby

  • Lake Onondaga - 2 min drive - 2.9 km
  • Onondaga Lake Park - 2 min drive - 2.5 km
  • Destiny USA - 2 min drive - 3.3 km
  • NBT Bank Stadium - 4 min drive - 4.0 km
  • Syracuse University - 8 min drive - 7.9 km

Getting around

  • Syracuse Regional Transportation Center - 6 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 7 min drive

Restaurants

  • ‪Wolf's Den - ‬3 min drive
  • ‪Starbucks - ‬6 min walk
  • ‪Tully's Good Times - ‬5 min walk
  • ‪Denny's - ‬6 min walk
  • ‪Jersey Mike's Subs - ‬8 min walk

About this property

Holiday Inn & Suites Syracuse Airport - Liverpool by IHG

Holiday Inn & Suites Syracuse Airport - Liverpool by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 2295 square feet (213 square metres) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Holiday Inn & Suites Syracuse Airport - Liverpool by IHG. A roundtrip airport shuttle is free during limited hours. Free self parking is available.

This 3.5-star North Syracuse hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 3 levels
  • 2295 sq ft of conference space
  • 213 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn & Suites Syracuse Airport - Liverpool by IHG offers 137 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

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  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Air-conditioning
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The price is NZ$137
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Maplewood Bar & Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's games
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 2,295 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 15 per person
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maplewood Inn Syracuse Liverpool
Maplewood Syracuse
Maplewood Syracuse Liverpool
Maplewood Suites Extended Stay Hotel Liverpool
Maplewood Suites Extended Stay Hotel
Maplewood Suites Extended Stay Liverpool
The Maplewood Hotel Liverpool
Maplewood Suites Syracuse Airport
Holiday Inn Suites Syracuse Airport Liverpool
Maplewood Suites Extended Stay Syracuse/Airport
Holiday Inn Suites Syracuse Airport Liverpool an IHG Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn & Suites Syracuse Airport - Liverpool by IHG?

Holiday Inn & Suites Syracuse Airport - Liverpool by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn & Suites Syracuse Airport - Liverpool by IHG?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Syracuse Airport - Liverpool by IHG on 22 Nov 2026 start from NZ$247, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn & Suites Syracuse Airport - Liverpool by IHG?

Yep, Holiday Inn & Suites Syracuse Airport - Liverpool by IHG has a free self car park, free extended parking and free RV/bus/truck parking.

Are there any beaches close to Holiday Inn & Suites Syracuse Airport - Liverpool by IHG?

The closest beach to Holiday Inn & Suites Syracuse Airport - Liverpool by IHG is Oneida Shores (15.6 km).

Does Holiday Inn & Suites Syracuse Airport - Liverpool by IHG have a pool?

Holiday Inn & Suites Syracuse Airport - Liverpool by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM.

What makes Holiday Inn & Suites Syracuse Airport - Liverpool by IHG a romantic place to stay?

1 hot tub and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Holiday Inn & Suites Syracuse Airport - Liverpool by IHG.

Does Holiday Inn & Suites Syracuse Airport - Liverpool by IHG serve breakfast?

You bet, full brekkie is on offer daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Holiday Inn & Suites Syracuse Airport - Liverpool by IHG?

Yep, there's a free airport shuttle that runs from 4:00 AM - midnight.

Is there a bar or restaurant at Holiday Inn & Suites Syracuse Airport - Liverpool by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn & Suites Syracuse Airport - Liverpool by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Holiday Inn & Suites Syracuse Airport - Liverpool by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 561 out of 1007 reviews
Rating 8 - Good. 220 out of 1007 reviews
Rating 6 - Okay. 107 out of 1007 reviews
Rating 4 - Poor. 69 out of 1007 reviews
Rating 2 - Terrible. 50 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good breakfast and clean rooms! Very pleased with my stay :-)
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay the staff were like family and made it so comfortable went above and beyond for everyone.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hot tub was great
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing made reservations super last minute and was able to get a room for 4 nights. The facility was clean and and well serviced.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel! Love the free Starbucks Coffee in the lobby. The rooms are spacious and clean. Hotel has a great pool / hot tub and restaurant.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff super helpful.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the water pressure in the shower was amazing.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing from the front desk, to Jim the shuttle driver, to a Jen at the bar/restaurant. Room and hallways were clean and well maintained. Would 100 percent book again when in the area!!
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Clean room pool
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean enough, not well maintained, not worth it.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym was wonderful, the staff was excellent. My family had a great stay.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning was not wirking in the bar, restaurant and common areas. The room air conditioning was excellent. Shuttle service to the amphitheater would be nice and probably bring in more guests
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, a very nice place to stay!
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love staying there with our 1 year old!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Pool and hit tub were very nice. Staff was super friendly and the vreakfast was excellent. Room clean and bed comfortable!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be back if even just for dinner! The room and pool and hot tub were great, but JJ at dinner made the trip the best!!!! Very happy with the service and food!!! JJ made great recommendations and her personality was amazing we are thinking about returning just to see her and have more awesome food!!!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Fresh coffee available anytime. Friendly staff and clean room
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Tried a couple ways to connect to the WiFi and it never worked, including the exact instructions the staff gave me. The highlight was the breakfast
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The area was nice plus it has a nice pool for the family
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Hot tub was broken most of the trip. Was one of the only reasons property was picked
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were over the top friendly and helpful. From the moment I got there, they were greeting me and offering me services. JJ and the bar was fantastic. She made sure that everybody had fun
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

The frig was broken , the chair was broken , the room was stifling hot when I walked in. I booked a King suite online and was told when I arrived that they only had a queen room with two beds. I have still not received a refund for the difference in the room costs. Staff said they couldn’t help and Hotels.com have been unresponsive.
Stayed 1 night in Jul 2026

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