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Randolph House Hotel, Trademark Collection by Wyndham

3.0 star property
Suburban hotel with free breakfast and free airport shuttle

Photo gallery for Randolph House Hotel, Trademark Collection by Wyndham

Exterior
Dining
Lobby
Lobby
Property amenity

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$126
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
441 Electronics Pkwy, Liverpool, NY, 13088
  • Place, Onondaga Lake Park
    ‪15 min walk‬
  • Place, Lake Onondaga
    ‪16 min walk‬
  • Place, Sainte Marie among the Iroquois
    ‪1 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Double Bed, Non Smoking (1 Bedroom, Parlor Suite)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

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About the area

Liverpool

At Randolph House Hotel, Trademark Collection by Wyndham you'll be within a 15-minute walk of Hopkins Road County Park and 2.2 km (1.4 mi) from Salt Museum. Highlights at this hotel include a complimentary breakfast, free self-parking and a free airport shuttle. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a business centre. Other amenities include a 24-hour business centre and a microwave in a common area. There's also RV/bus/truck parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 3-property class Liverpool hotel include Destiny USA and Syracuse University.

What's nearby

  • Onondaga Lake Park - 15 min walk - 1.3 km
  • Hopkins Road County Park - 16 min walk - 1.4 km
  • Lake Onondaga - 16 min walk - 1.4 km
  • Salt Museum - 20 min walk - 1.7 km
  • Sainte Marie among the Iroquois - 1 min drive - 1.5 km

Getting around

  • Syracuse Regional Transportation Center - 8 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 8 min drive

Restaurants

  • ‪Jersey Mike's Subs - ‬20 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Francesca's Italian Kitchen - ‬2 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Heid's Of Liverpool - ‬2 min drive

About this property

Randolph House Hotel, Trademark Collection by Wyndham

Suburban hotel with free breakfast and free airport shuttle
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and 3 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 30000 square feet (2700 square metres) and includes conference space. An area shuttle within 3 miles and A roundtrip airport shuttle (available 24 hours) are free. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Randolph House Hotel, Trademark Collection by Wyndham. Self parking is free.

This 3-star Liverpool hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 7 levels
  • Conference rooms
  • 30000 sq ft of conference space
  • 2700 sq. m of conference space
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
Randolph House Hotel, Trademark Collection by Wyndham offers 198 air-conditioned accommodations with a hairdryer and an iron/ironing board. Beds feature down duvets. A pillow menu is available. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Similar properties

Lobby
Super 8 by Wyndham Liverpool/Syracuse North Airport
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.4 out of 5, Excellent, 3,151 reviews
The price is NZ$134
includes taxes & fees
7 Jan - 8 Jan 2026
Super 8 by Wyndham Liverpool/Syracuse North Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Free area shuttle up to 3 miles
  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle on request
  • Free bus station shuttle
  • Free shopping centre shuttle
  • Free uncovered self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 30,000 square feet of conference space
  • Computer station

Outdoors

  • In a state park
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport, train station and bus station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 24 2025 to December 31 2025 (dates subject to change):
  • Fitness facilities
  • Swimming pool
The following facilities are closed on Monday, Thursday, Friday, Saturday and Sunday:
  • Bar/lounge
  • Restaurant
  • Fitness facility
  • Indoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Bar/lounge
  • Restaurant
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day (maximum USD 500.00 per stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day (maximum USD500.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn 37
Holiday Inn 37 Hotel
Holiday Inn 37 Hotel Syracuse-Liverpool-Exit
Holiday Inn Syracuse-Liverpool-Exit 37
Holiday Inn Syracuse-Liverpool-Exit 37 Hotel
Ramada by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37
Trademark Collection by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37 an IHG Hotel
Randolph House Hotel, Trademark Collection by Wyndham Hotel
Randolph House Hotel, Trademark Collection by Wyndham Liverpool

Frequently asked questions

What is the cancellation policy at Randolph House Hotel, Trademark Collection by Wyndham?

Randolph House Hotel, Trademark Collection by Wyndham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Randolph House Hotel, Trademark Collection by Wyndham?

As of 25 Dec 2025, prices found for a 1-night stay for 2 adults at Randolph House Hotel, Trademark Collection by Wyndham on 4 Jan 2026 start from NZ$125.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Randolph House Hotel, Trademark Collection by Wyndham?

Yep, Randolph House Hotel, Trademark Collection by Wyndham has a free self car park.

Are there any beaches close to Randolph House Hotel, Trademark Collection by Wyndham?

The closest beach to Randolph House Hotel, Trademark Collection by Wyndham is Oneida Shores (15.1 km).

Is Randolph House Hotel, Trademark Collection by Wyndham family-friendly?

You bet! With amenities such as a free shopping shuttle and a free airport shuttle, as well as free infant beds in the guestrooms, it's no surprise that Randolph House Hotel, Trademark Collection by Wyndham is a hit with families.

Does Randolph House Hotel, Trademark Collection by Wyndham serve breakfast?

Yeah, free continental breakfast is on offer weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Randolph House Hotel, Trademark Collection by Wyndham?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

What time are check-in & check-out at Randolph House Hotel, Trademark Collection by Wyndham?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Randolph House Hotel, Trademark Collection by Wyndham Reviews

Reviews

6.6
Rating 10 - Excellent. 244 out of 1000 reviews
Rating 8 - Good. 225 out of 1000 reviews
Rating 6 - Okay. 199 out of 1000 reviews
Rating 4 - Poor. 165 out of 1000 reviews
Rating 2 - Terrible. 167 out of 1000 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
Awful hotel not even sure how this place is still operating, portable a/c that didn't keep room cool sink was clogged so was bathtub room smelled disgusting NEVER stay here
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Stayed 1 night in Sep 2025

2/10 Terrible

Andrew

Stayed 1 night in Sep 2025

6/10 Okay

ROBERT

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The property was not as nice as online lead me to belive. Pictured courtyard was not for guest use. Exercise room had 1 machine and nithing else. Online picture showed a liquor bar in the lobby which did not exist. Not whatbi expected with Wyndham in the name. Disappointed but live and learn.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We're traveling with family needed a place for the night. Overall very nice for the money, still needs some updating but nothing earth shattering.
Stayed 1 night in Sep 2025

4/10 Poor

Cassandra

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I’m grateful my stay was only 1 night… the staff are very kind and helpful however here’s the laundry list of things that just didn’t measure up.. - the first room we were given had a hole, about the size of an orange, in the door adjoining the room next to ours… meaning if they opened their door they could peep in on us. The hotel had simply put the chair in front which did nothing since the hole sat above the back of the chair. we requested a new room and this one had -a damp smell -no cold water for the bathroom sink - the tub drain did not drain properly you’d shower and the water would accumulate to your ankles - the AC unit took up half the space between the bed and wall, it also leaked all over the carpet which we realized once we got back, we hadn’t even touched the unit - a few of the towels were dirty Also the listing claims the amenities include a pool and breakfast. The pool was completely drained (it’s an indoor pool) and the breakfast only provided hot meals “sometimes” which is unfortunate as breakfast included was a big factor in booking. Ultimately I was very disappointed in my experience. The hotel lobby and rooms are clean and the staff is friendly but this listing fell super short in expectation. We only stayed one night and that was enough.
Stayed 1 night in Sep 2025

4/10 Poor

Jarett

Disliked: Staff & service, amenities, property conditions & facilities
No hot water
Stayed 1 night in Sep 2025

2/10 Terrible

Jamie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is extremely out of date. They have portable air conditioner in the rooms. The bathrooms are very small and very old. Cracks in walls and ceilings. Carpets old. The customer service was horrible. The front desk kids were very sweet but they were not knowledgeable of their position.
Stayed 6 nights in Sep 2025

8/10 Good

sheldon

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Practically the only people there. Staff was helpful when you could find them. I had to walk down my wakeup call request since nobody was there to answer the phone.
Stayed 2 nights in Sep 2025

6/10 Okay

BRAD

Stayed 2 nights in Aug 2025

10/10 Excellent

Kasandra

Stayed 1 night in Sep 2025

10/10 Excellent

Rainer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with 24 hr coffee
Stayed 1 night in Sep 2025

2/10 Terrible

Jhazmayn

Disliked: Cleanliness, staff & service, property conditions & facilities
My daughter forgot her treasured blanket in the room. We travelled home to Canada before we noticed so I called and ask for them to ship it. I paid $20 postage and now they won’t respond to my emails about tracking info or anything. I’m so upset. I called and they say they’ll return my call and never do. My daughter had that blanket since a baby and sleeps with it every night.
Stayed 1 night in Aug 2025

4/10 Poor

Scott, Apex

Travelled with family, Travelled with pets
Disliked: Property conditions & facilities
Check in wasn’t ideal as they were initially unable to find our reservation, then the two staff at the front desk seemed confused about the reservation once found. They initially put our family of four into a room unable to accommodate us, then applied my credit card to the wrong room and had to start over. Despite us having the privacy sign hanging on the door, housekeeping tried 4-5 times to enter our room around 8:30am. We’re had already confirmed we were checking out at 11am. It would be helpful to have it listed somewhere that the pool is not available for the next several weeks. The air conditioners are standalone units worth venting out the window that run nonstop in order to maintain a comfortable temperature
Stayed 2 nights in Sep 2025

2/10 Terrible

Stanislav

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Alma

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The properly needs some TLC
Stayed 1 night in Sep 2025

10/10 Excellent

Edson

Stayed 1 night in Sep 2025

4/10 Poor

Rita

The bath room floor in the room was tacky. The staff were very nice especially a young man named Russ. Parking was good. The breakfast left a lot to be desired. No hot breakfast but trays set up. Coffee the first morning was cold. Selections very limited. Don’t know that we would stay with you again.
Stayed 1 night in Sep 2025

6/10 Okay

Solomon, East Hartford

Liked: Cleanliness, staff & service, property conditions & facilities
Overall I enjoyed my stay
Stayed 1 night in Sep 2025

8/10 Good

Robert

Travelled with family
Liked: Staff & service, amenities
Friendly staff Still in process of remodeling
Stayed 3 nights in Sep 2025

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great room. I was hesitant because of bad reviews, but it was great. Every staff member I came across was helpful and friendly. Stella, the puppy was adorable and no bother at all. The room/bathroom was clean and nice. I did remove the comforter from the bed as it was stained, but obviously had been cleaned. I would definitely stay here again.
Stayed 2 nights in Sep 2025

6/10 Okay

Cornelius

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Perfect hotel for a quick trip to Syracuse!
Stayed 1 night in Sep 2025

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025