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VOI Arenella Resort

Property class: 4

Photo gallery for VOI Arenella Resort

A beach with white umbrellas and lounge chairs arranged in rows.
Property video
An aerial view of a resort with two swimming pools, a beach, and a coastal backdrop.
A wooden deck with sun loungers and umbrellas overlooking a calm sea.
A spacious indoor area with high ceilings and large windows, featuring multiple seating arrangements and a modern design.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Strada Ognina 47, Syracuse, SR, 96100
  • Place, Spiaggia dell'Arenella
    ‪15 min walk‬
  • Place, Punta Asparano Beach
    ‪30 min drive‬
  • Place, Arenella Beach
    ‪34 min drive‬

Room options

View all photos for Superior Double Room

A modern bedroom with a large bed, a desk, a TV, and a wardrobe.

Superior Double Room

  • Garden view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Triple Room

A hotel room with a bed, a desk, a chair, and a large abstract painting on the wall.

Superior Triple Room

  • Garden view
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Triple Room (2 adulti + 1 bambino)

A hotel room with a bed, a desk, a chair, and a large abstract painting on the wall.

Superior Triple Room (2 adulti + 1 bambino)

  • Garden view
  • 34 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Comfort Double Room

A hotel room with a large bed, a bedside table, a chair, a window with curtains, and a wall-mounted air conditioner.

Comfort Double Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room Single Use

A hotel room with a large bed, a bedside table, a chair, a window with curtains, and a wall-mounted air conditioner.

Comfort Double Room Single Use

  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Premium

Room

Family Premium

  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Comfort 3 adults

Room

Family Comfort 3 adults

  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Comfort 3 adults + 1 child traveler

Room

Family Comfort 3 adults + 1 child traveler

  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Comfort 2 adults + 2 children

Room

Family Comfort 2 adults + 2 children

  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Junior Suite

A hotel room with a bed, a desk, a TV, and a large abstract painting on the wall.

Superior Junior Suite

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Junior Suite con bambino

A hotel room with a bed, a desk, a TV, and a large abstract painting on the wall.

Superior Junior Suite con bambino

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Tripla Comfort 3 Adulti

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Tripla Comfort 3 Adulti

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Tripla Comfort 2 Adulti + 1 Bambino

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Tripla Comfort 2 Adulti + 1 Bambino

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Quadrupla Comfort 4 Adulti

A hotel room with a large bed, a bedside table, a chair, a window with curtains, and a wall-mounted air conditioner.

Quadrupla Comfort 4 Adulti

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadrupla Comfort 2 adulti + 2 bambini 2 Adulti + 2 Bambini

A hotel room with a large bed, a bedside table, a chair, a window with curtains, and a wall-mounted air conditioner.

Quadrupla Comfort 2 adulti + 2 bambini 2 Adulti + 2 Bambini

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadrupla Premium

A modern hotel room with a large bed, a geometric wall art piece, a bedside table with a lamp, and a view through a glass door.

Quadrupla Premium

  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadrupla Premium 2 adulti + 2 bambini

A modern hotel room with a large bed, a geometric wall art piece, a bedside table with a lamp, and a view through a glass door.

Quadrupla Premium 2 adulti + 2 bambini

  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadrupla Premium 3 adulti +1 bambino

A modern hotel room with a large bed, a geometric wall art piece, a bedside table with a lamp, and a view through a glass door.

Quadrupla Premium 3 adulti +1 bambino

  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Tripla Premium

A modern hotel room with a large bed, a geometric wall art piece, a bedside table with a lamp, and a view through a glass door.

Tripla Premium

  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Tripla Premium 2 adulti + 1 bambino

A modern hotel room with a large bed, a geometric wall art piece, a bedside table with a lamp, and a view through a glass door.

Tripla Premium 2 adulti + 1 bambino

  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Quadruple Room

Room

Family Quadruple Room

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Quadruple Room

Room

Family Quadruple Room

  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Queen Bed

View all photos for Family Quadruple Room

Room

Family Quadruple Room

  • 34 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Large Single Bed and 1 Queen Bed

View all photos for Family Quadruple Room

Room

Family Quadruple Room

  • 34 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Large Single Bed and 1 Queen Bed

View all photos for Junior Suite

A modern hotel room with a sofa set, a round table, and a large wardrobe.

Junior Suite

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

A modern hotel room with a sofa set, a round table, and a large wardrobe.

Junior Suite

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the area

Syracuse

A family-friendly stay in Syracuse awaits you at VOI Arenella Resort. You'll be 1.4 km (0.9 mi) from Punta Asparano Beach and 12.8 km (8 mi) from Temple of Apollo. Highlights at this beachfront hotel include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at CARISSA WELLNESS CENTRE can include massages, facials and mani/pedis. The buffet restaurant, Ristorante Alfeo (Club), serves Mediterranean cuisine and is open for breakfast, lunch and dinner. BAR GUSTO (€) is the hotel's own bar. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site gym and kids' club. Business travelers can take advantage of a meeting room and a business centre. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a Turkish bath/hammam. There's also free self parking, along with the convenience of a free beach shuttle. .Sights within a 20-minute drive of this 4-property class Syracuse hotel include Museo Archeologico Regionale Paolo Orsi and Archaeological Park of Neapolis.

What's nearby

  • Spiaggia dell'Arenella - 15 min walk - 1.3 km
  • Punta Asparano Beach - 30 min drive - 3.4 km
  • Arenella Beach - 34 min drive - 4.9 km
  • Archaeological Park of Neapolis - 37 min drive - 26.5 km
  • Temple of Apollo - 44 min drive - 20.6 km

Getting around

  • Syracuse Station - 17 min drive
  • Catania (CTA-Fontanarossa) - 57 min drive

Restaurants

  • ‪991 Pub-Pizzeria - ‬13 min drive
  • ‪Villa Gaiangos - ‬15 min drive
  • ‪Varco Venti3 - ‬15 min drive
  • ‪Ristorante Dafne - ‬14 min drive
  • ‪La Capannina - ‬17 min drive

About this property

VOI Arenella Resort

Some rates at VOI Arenella Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At VOI Arenella Resort, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This beach hotel also offers a children's pool, a seasonal outdoor pool and outdoor tennis courts. Free self parking is available. A complete renovation of VOI Arenella Resort was completed in September 2025.

This 4-star Syracuse hotel is smoke free.

  • 410 guestrooms or units
  • 5 dining venues
  • 5 bars or lounges
  • Built in 2004
  • Supervised kid's activities (free)
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • 1 conference room
  • Bar by the pool
VOI Arenella Resort offers 410 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies or patios. Televisions come with satellite channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

This Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

CARISSA WELLNESS CENTRE has 1 treatment room. Services include facials, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free beach shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar

Restaurants on site

  • BAR GUSTO (€)
  • LA LOCANDA SICILIANA
  • PIZZA & SFIZI
  • Rist. Aretusa (Selected)
  • Ristorante Alfeo (Club)

Things to do

  • 2 outdoor padel courts
  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Mountain biking
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Cot (surcharge)
  • Free supervised activities for children
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 2004
  • Communal living room
  • Renovated entire property - September 2025
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 35 per night.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 4.00 per cent will be charged
  • Resort fee (May 30 – October 16): EUR 7 per person, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Pool access

We've listed all charges provided to us by the property.

The resort fee applies to guests age 3 and older.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 77 per vehicle (one-way, maximum occupancy 3)
  • Crib (infant bed) fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number IT089017A13HHPA92Y

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

VOI Arenella
VOI Arenella Resort
VOI Arenella Resort Syracuse
VOI Arenella Syracuse
Arenella Hotel Syracuse
Arenella Resort Syracuse
Aw Arenella Hotel Syracuse
VOI Arenella Resort Sicily/Syracuse, Italy
VOI Arenella Resort Hotel
VOI Arenella Resort Syracuse
VOI Arenella Resort Hotel Syracuse

Frequently asked questions

What is the cancellation policy at VOI Arenella Resort?

VOI Arenella Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at VOI Arenella Resort?

Yep, VOI Arenella Resort has a free self car park.

Are there any beaches close to VOI Arenella Resort?

Yep, VOI Arenella Resort is a short 17-minute walk from Punta Asparano Beach.

Is there a spa on site at VOI Arenella Resort?

Yep, CARISSA WELLNESS CENTRE is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does VOI Arenella Resort have a pool?

VOI Arenella Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from June to September.

What luxury perks are available at VOI Arenella Resort?

VOI Arenella Resort features a private beach, 2 outdoor pools and a full-service spa.

What makes VOI Arenella Resort a romantic place to stay?

1 hot tub and al fresco dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at VOI Arenella Resort.

Is VOI Arenella Resort family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as cots/infant beds in the guestrooms, it's no surprise that VOI Arenella Resort is a hit with families.

Is there a free airport shuttle available at VOI Arenella Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at VOI Arenella Resort?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at VOI Arenella Resort?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at VOI Arenella Resort?

No, only service animals are allowed.

VOI Arenella Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 51 out of 150 reviews
Rating 8 - Good. 63 out of 150 reviews
Rating 6 - Okay. 21 out of 150 reviews
Rating 4 - Poor. 11 out of 150 reviews
Rating 2 - Terrible. 4 out of 150 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice beach and lovely pools, but the pool and beach opening hours should be extended during the summer.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved area
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be great to have hair conditioner in the room. Beautiful grounds and the beach and swim platforms were beautiful.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simlock the best
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent four nights in a Superior Triple Room, all-inclusive, and had an incredible time. The resort is vast, the food is incredible and the staff are very helpful. There is a genuine effort to offer food that is fresh, varied as well producing local delicacies. Although there is a shuttle bus frequently to Syracuse, we chose to spend all of our time within the resort alternating our time from the two wonderful pools and the beach. We would come back in a heartbeat and are interested in what other VOI resorts are available. It's worth noting that their season truly begins from 1st June meaning there are more activities from this date nevertheless we still enjoyed children's entertainment din late May despite their official season not starting quite yet. It's also worth noting that food and drink from the beach facility is excluded even if you have chosen all inclusive. 10/10 would go again!!!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely, well maintained resort, with attractive grounds. There are 2 large pools which are very clean and offer shallow children's section alongside a deeper section. One of the pools is quieter and the other has loud music, we enjoyed using both of them. The staff are very helpful, friendly and welcoming. Being mainly English speakers, we didn't find it difficult to communicate with the staff at all. We went to the beach a couple of times, it is 600m away but the hotel has transport to take people which runs most of the day. We went to the evening shows most night but they are mostly in Italian so we struggled a bit, however, our 4 year old daughter still enjoyed dancing along and watching parts of it. The best part is the food! We had delicious pastas, pizza, fish, vegetables, fruit... the food is varied and fresh. Also delicious deserts. The food quality is really good. The drinks need to be improved - they are served mostly in small plastic cups which isn't ideal. To note - we were all inclusive and paid more for a Superior room which was definitely worth it as you get access to a more premium restaurant and you get reserved beach chairs, beach towels, etc. Overall it beat my expectations and we'd go again.
Stayed 7 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Our room was very musty smelling our entire stay even with the air conditioning on!
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Overall, the hotel has immense potential - the property itself is beautiful, set in lovely, green surroundings. However, there are key operational and management areas that require attention to match the property's potential: - Highlights: The restaurant staff deserve praise—despite being understaffed and overwhelmed, they were consistently warm and friendly. The clean beach, spaced sunbeds, fresh produce, and seaside solarium terrace with direct water access are fantastic. - Underutilized Venues: The sea terrace bar is beautiful, but pathway lights were turned off in the evening, making it hard to access. The hotel is missing a great opportunity here. - Housekeeping: Our 2025-renovated Junior Suite was poorly cleaned. Even after multiple requests, sand remained on the floor, and the shower and sink weren't cleaned. - Check-in & Service: Luggage took over an hour and a follow-up call to arrive. Food quality was average, with meat and fish consistently overcooked and dry. - Beach Shuttle: Boarding the 40-person beach train is chaotic. Security rarely manages the crowd; a simple queue line would resolve this easily. - Noise: Loud disco music every night (23:00–00:00) carries across the resort, making sleep difficult.
Stayed 14 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’hôtel était très bien entretenu, propre et le personnel très gentil. Langue française parlée à la réception. Notre chambre était bien située et au calme. Bonne situation géographique. Un bémol sur les horaires du restaurant pour le petit déjeuner : 7h30-9h30. Repas corrects mais pas exceptionnels.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura molto bella ed estesa, verde, molti spazi comuni, più ristoranti con cucina varia e di buon livello, più piscine sempre pulite e diversi bar. Personale attento e sempre disponibile tranne qualche bagnino in piattaforma mare. Pulizia delle aree comuni buona ma migliorabile specie nei bagni. Un grazie particolare a Lucia al bar, al pizzaiolo e a Tino in pizzeria, a Salvo ed ai ragazzi della sicurezza. I ragazzi dell'animazione simpatici e gentili ma se l'animazione diurna é buona quella serale è da rivedere tranne per la musica in terrazza con il dj il venerdì e i due cantanti. Globalmente ottima esperienza.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location stupenda, mare cristallino, cibo ottimo, fresco e con una varietà in grado di soddisfare tutti i palati. Ragazzi dell'animazione fantastici.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
En väldigt trevlig anläggning med allt man kan tänkas behöva för en avkopplande semester. Poolområdet och närheten till havet var uppskattat av hela familjen. Barnen uppskattade även all inclusive men de åt mest pommes och pizza. Fint rum med två balkonger och mycket plats. Rummet var dock inte helt välstädat. Det hängde spindelnät på lampa och var lite damm längs med lister/hörn. Inget vi stördes av men det noterades.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Kamer net vernieuwd en alles in orde. Enkel kleine raam en zicht belemmerd door een boom zodat we niet konden genieten van terras en vanaf 16u licht in de kamer aandoen. Ondanks het meedelen bij de eerste dag van deze teleurstelling om van kamer te veranderen, is er niets gebeurd. Ontbijt kon beter : grote buffetten en personeel in 'automatische mode' zonder goedemorgen of andere.Zwembaden heel proper, zoals ganse site. Buffet 's avonds : in orde.
Stayed 7 nights in May 2026
Verified review

4/10 Poor

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Die Zimmer waren mal schön ausgestattet, aber brauchen dringend ein Deep Clean und eine Überholung. Sämtliche Amarturen waren stark verkalkt und das Silikon an der Dusche echt eklig. Das Essen war gut, jedoch war die Auswahl nicht extrem groß, aber ganz gut. Leider sind auch sehr viele Sachen kostenpflichtig. (Ein Tennisschläger zum leihen 20€) Am Pool darf man eigentlich nur Schwimmen oder planschen. Wasserbälle oder ähnliches sind an allen Pools verboten, was echt schade ist. Das Angebot von alkoholfreien Cocktails ist im AllInclusive Paket etwas gering und als zuckerfreien Softdrink gibt es eigentlich nur Pepsi Light... Also es war OK, aber das Preis-Leistungsverhältnis ist echt nicht gut hier.
Stayed 6 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness
Globalement déçu, points négatifs à connaître Points positifs : Musicien chanteur le soir très sympa Choix le soir au dîner buffet avec poissons grillés de bonne qualité Chambre spacieuse et propre Des personnes très disponibles et sympathiques viennent vous chercher en voiturette pour les bagages Point négatifs : Petit déjeuner de mauvaise qualité et surtout très peu de choix (pas d’œuf au plat ou omelette à la demande par exemple) Seulement des œufs brouillés froids et sans goût Peu de fruits ou fromage blanc Les serveurs retirent les assiettes régulièrement mais n’apportent jamais de café ou d’eau à table par exemple (premium) L’heure de fin du petit déjeuner à 9h30 est scandaleuse c’est beaucoup trop tôt Wifi de qualité instable, inaccessible depuis la chambre le premier jour puis réparé après demande. Pas de chaînes TV internationales juste 4 ou 5 chaînes italiennes Très grand complexe et manque d’informations ou panneaux visibles pour identifier le bloc et notre chambre (surtout la nuit) 700 personnes lors de nos 3 jours mais on imagine avec 2500 personnes en haute saison que cela doit être moins agréable Plage disponible mais via un petit train car au moins 15 ou 20 minutes à pied, ambiance très bruyante et relégué au 6 eme rang en fonction de notre chambre… Coté hôtel espace avec transats devant les rochers, pas très agréable Porte et serrure très difficiles à ouvrir ou fermer, boiseries à revoir Traces de peinture suite à des travaux
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hat uns positiv überrascht, weitläuftige, schöne Anlage, tolle Pflanzen, Paddel Court, Spielplatz, gutes Essen. War super als Familie! Schöner, kleiner Strand mit flachem Meerzugang
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Bellissima struttura con enormi potenzialità, buona la qualità del cibo e dei ristoranti. Peccato per la pulizia delle camere molto superficiale e per il personale del ristorante a volte addirittura scorbutico.
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort

Voi Arenella super

Mare stupendo, ambienti curati e puliti. Mio marito è celiaco e perla prima volta abbiamo trovato un servizio gluten free eccezionale. Antonia la responsabile cucina gluten free e’ attentissima, inoltre ci sono prodotti freschi e non le solite cose precotte. Personale eccellente
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super raccomandato

Tutto molto bene. Stanza pulita e ampia. Cibo ottimo. Piscine top, mare caraibico. Personale estremamente gentile. Un ringraziamento particolare a Dylan il capo bagnino, gentilissimo con i bambini. Divertenti gli spettacoli serali. Ottima animazione. Mini club super! Team dí animazione perfetto, presenti ma non invadenti. Grazie a tutti!!!
Stayed 5 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Wir hatten sehr erholsame Ferien. Wir wurden sehr nett und hilfsbereit empfangen, uns wurde sogar extra noch ein kalter Teller bereitgestellt um 22.30 Uhr zum Essen (späte Ankunft). Wir waren in der Vorsaison dort, deshalb noch nicht alles geöffnet, dafür noch nicht so "überfüllt". Rezeption war sehr freundlich und hilfsbereit. Das Zimmer war geräumig und schöner Balkon. Wir hatten sehr ruhiges Zimmer, bequeme Betten, sogar Regendusche. Das Essen war für Buffet gut, immer gute Auswahl. Je nach Wahl leider nur lauwarm oder kalt. Aber Teigwaren wurden immer direkt frisch zubereitet und heiss. Kellner waren freundlich und aufmerksam. Haben sich immer sehr bemüht. Dank Premium Buchung hatten wir reservierten Tisch, was sehr angenehm war. Hotelanlage mit sehr schönem Garten, 3 Pools und Shuttle-Service zum Strand. Eigener grosser Parkplatz, Hotel abgelegen, aber mit Auto idealer Ausgangspunkt für diverse Ausflüge. Nicht 4-Sterne Standard wie bei uns, für uns hat alles gepasst und wir würden Hotel wieder buchen.
Stayed 12 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Tutto molto bello tranquillo e arioso Da migliorare l'organizzazione dei tavoli per la colazione e le cene
Stayed 7 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto meraviglioso
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Staff & service
La posizione del condizionatore in camera.
Stayed 7 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon séjour.

Le personnel est aux petits soins et très sympa. Bel environnement. Très bonne cuisine et très variée. Seul bémol : le timinng du repas du soir est très serré, pas une minute de plus.
Stayed 11 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique

The place was excellent the food was amazing staff was friendly
Stayed 3 nights in Sep 2023