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Hotel Smile

3.0 star property
Family-friendly hotel with full-service spa and 24-hour fitness centre

Photo gallery for Hotel Smile

Terrace/patio
Restaurant
32-inch LCD TV with satellite channels, TV
Deluxe Double Room, Balcony
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View map
ul. Glówna 234, Szczawnica, Lesser Poland, 34-460
  • Place, Wooden Tserkvas of the Carpathian Region in Poland and Ukraine
    ‪2 min walk‬
  • Place, Pieniny National Park
    ‪7 min drive‬
  • Place, Palenice Gravity Slide
    ‪13 min drive‬
  • Airport, Poprad (TAT-Poprad - Tatry)
    ‪79 min drive‬

Room options

View all photos for Standard Single Room, Balcony

Standard Single Room, Balcony

Standard Single Room, Balcony

Highlights

Balcony
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Free bottled water
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Free bottled water
Satellite channels
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Triple Room, Balcony

Standard Triple Room, Balcony

Standard Triple Room, Balcony

Highlights

Balcony
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Free bottled water
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Grand Studio, 2 Bedrooms (for 4 people)

Grand Studio, 2 Bedrooms (for 4 people)

Grand Studio, 2 Bedrooms (for 4 people)

Highlights

Balcony
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
2 bedrooms
Hairdryer
  • 26 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Exclusive Double Room, Balcony

Exclusive Double Room, Balcony

Exclusive Double Room, Balcony

Highlights

Balcony or patio
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bath and shower
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Highlights

Balcony or patio
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Free bottled water
  • 21 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Free bottled water
Satellite channels
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Standard Quadruple Room, Balcony

Standard Quadruple Room, Balcony

Standard Quadruple Room, Balcony

Highlights

Balcony
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Free bottled water
  • 25 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony

Standard Double Room, Balcony

Highlights

Balcony
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Free bottled water
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

About the area

Szczawnica

A family-friendly stay in Szczawnica awaits you at Hotel Smile. You'll be steps from Wooden Tserkvas of the Carpathian Region in Poland and Ukraine and 2 km (1.2 mi) from Pieniny National Park. Highlights at this hotel include a full-service spa, a restaurant and free buffet breakfast. .A day of pampering can include hot stone massages, sports massages and body scrubs along with hydrotherapy and reflexology. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and sauna as well as access to a playground. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking. .With a stay at this 3-property class Szczawnica hotel, you'll be 2.9 km (1.8 mi) from Henryk Sienkiewicz Monument and 3 km (1.9 mi) from Palenice Gravity Slide.

What's nearby

  • Wooden Tserkvas of the Carpathian Region in Poland and Ukraine - 2 min walk - 0.2 km
  • Pieniny National Park - 7 min drive - 3.1 km
  • Palenice Gravity Slide - 13 min drive - 4.5 km
  • Krupowki Street - 52 min drive - 63.8 km
  • Zakopane Aqua Park - 52 min drive - 64.5 km

Getting around

  • Nowy Sacz Station - 49 min drive
  • Kraków (KRK-John Paul II - Balice) - 100 min drive

Restaurants

  • ‪U Polowacy - ‬18 min walk
  • ‪Restauracja "Przełom - ‬4 min drive
  • ‪Stołówka Pod Siekierami - ‬4 min drive
  • ‪Eglander Caffe - ‬4 min drive
  • ‪Chata Pieniny - ‬44 min drive

About this property

Hotel Smile

Family-friendly hotel with full-service spa and 24-hour fitness centre
Hotel Smile offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. A terrace, barbecue grills, and an arcade/games room are also featured at the family-friendly Hotel Smile. Free self parking is available.

This 3-star Szczawnica hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 3 levels
  • Built in 2006
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Smile offers 42 accommodations with complimentary bottles of water and a hairdryer. 32-inch LCD televisions come with satellite channels.

This Szczawnica hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include hot stone massages, sports massages, facials and body scrubs. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open selected days.

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  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restauracja Smile***

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's toys
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Sports massages
  • Steam room

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 1:00 PM
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 6.60 per person, per night
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Smile Szczawnica
Hotel Smile
Smile Szczawnica
Hotel Smile Hotel
Hotel Smile Szczawnica
Hotel Smile Hotel Szczawnica

Frequently asked questions

Is parking available at Hotel Smile?

Yep, Hotel Smile has a free self car park.

Is there a spa on site at Hotel Smile?

Yep, there is an onsite spa at Hotel Smile. It has a hot tub and a steam room. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

Is Hotel Smile family-friendly?

You bet! With amenities such as a playground and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Hotel Smile is a hit with families.

Does Hotel Smile serve breakfast?

Yeah, free buffet brekkie is available daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Smile?

No, Hotel Smile does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Smile?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Smile?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Smile?

No, pets are not allowed.

Hotel Smile Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 16 reviews
Rating 8 - Good. 4 out of 16 reviews
Rating 6 - Okay. 4 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Bart, Manchester, UK

Liked: Staff & service
Disliked: Room comfort

Nice hotel in a perfect spot for hitchhiking!

The hotel location is great. It's close to Szczawnica from where you can start your trips around Pieniny mountains. The hotel itself is OK, but not more than that. Rooms are clean-ish (bathroom had a lot to wish for, shower sink was cogged) and quite cosy, though the decoration was a little too chaotic - decoration elements did not really match each other. Another issue is the hotel policy on drinking your own water/drinks inside hotel room - though they provide you with a kettle (no tea or coffee), they forbid you to drink in the room - weird. There's a spacious parking in front of the hotel, so you do not have to worry about leaving your car on the street. Staff is pleasant and happy to help. Overall, I'm pleased with the stay in Smile, we had good nights sleep and pleasant time.
Stayed 1 night in Aug 2017

8/10 Good

Sandra

Stayed 2 nights in Apr 2022

6/10 Okay

Andrzej

Liked: Cleanliness, staff & service
Przyjemna atmosfera.Niestety nieczynne sauny,jacuzi .
Stayed 2 nights in Nov 2021

8/10 Good

Boguslaw

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Martyna

Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Hotel w miarę ok, najlepszy Pan Sebastian z recepcji bardzo pomocny i umilił pobyt. Poza tym pokój gorszy niż na zdjęciach, na poddaszu, za co dostali rekompensatę (ale dopiero po interwencji) bon 200 zł do wykorzystania w spa lub restauracji. Masaż wykonuje uczennica, która do 16-ej pracuje w zupełnie innym zawodzie i nie bardzo zna się na masażu, odradzam. Restauracja słynie z naleśników, nawet opisuje się jako "naleśnikarnia", a na śniadanie ani razu nie było naleśników. Codziennie dokładnie to samo, mało opcji dla osób, które nie jedzą mięsa, tosty np. Tylko z szynką. Jedzenie dobre. Hotel około 2,5 km od centrum, ale jak ktoś lubi chodzić to nie problem :) Generalnie czysto, spa bardzo ubogie, mało przypomina prawdziwe spa w innych hotelach. Cena trochę zbyt wysoka do jakości, ale generalnie ocena dobra.
Stayed 7 nights in Jul 2021

10/10 Excellent

Mateusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wszystko ok

Wszystko było super.
Stayed 2 nights in Jul 2021

10/10 Excellent

Bartosz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Szczerze polecam

Bardzo przyjemny hotelik. Czysto, schludnie i przyjemnie.
Stayed 2 nights in Jan 2020

4/10 Poor

Olga

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2020

8/10 Good

Laila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017

10/10 Excellent

RENATA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super pobyt

Spędziliśmy z rodziną 3 noce. Wrażenia wspaniałe. Obsługa hotelowa bardzo miła z profesjonalnym podejściem. Świetne widoki z okna. Super rozwiązanie ze śniadaniem w formie bufetu. Hotel bardzo przyjemny i dość obszerny, znajdzie się tutaj miejsce na relaks, dzieci mają swój kątek do zabaw jak również plac zabaw na zewnątrz. Organizacja wycieczek spod hotelu jest bardzo świetnym udogodnieniem. Jesteśmy bardzo zadowoleni z pobytu. Polecamy bardzo gorąco.
Stayed 3 nights in Sep 2017

10/10 Excellent

Marzena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bardzo fajny, przemiła obsługa, dobre jedzenie w restauracji, pokoje czyste, przyjemne. Jestem bardzo zadowolona z pobytu jedyny minus to taki że strasznie słychać hałasy z innych pokoi a na dodatek nikt nie potrafił postawić do pionu rodziców których dzieci hałasowały do 24h.

8/10 Good

Johannes

Liked: Cleanliness, property conditions & facilities, room comfort
It was a 2 days stay. The hotel is nicely located, close to hiking trails. The room was big and clean. We got some sandwiches becuase we were leaving before they served breakfast. Free wifi. The only annoying thing I found was parking. In the afternoon there was no single parking spot, solution suggested in the reception: double parking. The price per night comparing to what you get is too high.

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

pobyt udany

Jesteśmy bardzo zadowoleni z długiego weekendu majowego, obsługa miła, otoczenie piękne. jedyny minus to brak windy z samego parteru , dopiero od pół piętra.

6/10 Okay

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Tomasz

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Słabo!

W pokojach zimno, a w łazience mróz, obsługa hotelowa nie chętna do pomocy, daleko do stoku, przy samej głównej ulicy, prysznic dla osób max. 160 cm wzrostu, Panie sprzątające budzą z samego rana pytając czy pokój jest zajęty, śniadania całkiem dobre choć nawet jajecznica nie było...