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SORANO Hotel

4.0 star property
Hotel with a steam room, steps from Green Springs Shopping Mall

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Breakfast, lunch, dinner served; Japanese cuisine
Aromatherapy, facials, Ayurvedic treatments, massages
Breakfast, lunch, dinner served; Japanese cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Pool
  • Spa
  • Gym
The current price is NZ$792
1 Sept - 2 Sept

Explore the area

View map
W1 3-1 Midorimachi, Tachikawa, Tokyo, 190-0014
  • Green Springs Shopping Mall
    ‪1 min walk‬
  • Shinnyo-en Head Temple
    ‪14 min walk‬
  • LaLaPort Tachikawa Tachihi
    ‪18 min walk‬
  • Tokyo (HND-Haneda)
    ‪48 min drive‬

Room options

View all photos for Room, 1 King Bed, Park View (Sky King)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Park View (Sky King)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Down duvet
Hairdryer
Private bathroom
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, Park View

1 bedroom, down duvets, in-room safe, blackout curtains

Studio, Park View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Down duvet
Hairdryer
  • 63 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Suite (Spa Suite)

1 bedroom, down duvets, in-room safe, blackout curtains

Suite (Spa Suite)

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Down duvet
Hairdryer
Private bathroom
  • 86 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Spa Suite - Dog Friendly)

1 bedroom, down duvets, in-room safe, blackout curtains

Suite (Spa Suite - Dog Friendly)

Highlights

Air conditioning
Free cots/infant beds
TV
Down duvet
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Non Smoking, Park View (Wa Modern, Check-In 1pm, Out 10am)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, Non Smoking, Park View (Wa Modern, Check-In 1pm, Out 10am)

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Down duvet
Hairdryer
  • 52 sq m
  • Sleeps 6
  • 2 Large Twin Futons

View all photos for Premier Room, Park View

1 bedroom, down duvets, in-room safe, blackout curtains

Premier Room, Park View

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Down duvet
Hairdryer
  • 52 sq m
  • Sleeps 5
  • 2 Large Twin Beds

About the area

Tachikawa

SORANO Hotel places you steps from Green Springs Shopping Mall and within a short 5-minute stroll of Showa Memorial Park. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .A day of pampering can include massages and facials along with aromatherapy and Ayurvedic treatments. The restaurant, DAICHINO RESTAURANT, serves Japanese cuisine and is open for breakfast, lunch and dinner. SORANO ROOFTOP BAR is the hotel's own bar. Enjoy the gym and steam room as well as access to yoga classes and Pilates classes. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4-property class Tachikawa hotel include Yokota Air Base and Tama Zoo.

What's nearby

  • Green Springs Shopping Mall - 1 min walk - 0.0 km
  • Showa Memorial Park - 3 min walk - 0.3 km
  • Shinnyo-en Head Temple - 14 min walk - 1.2 km
  • LaLaPort Tachikawa Tachihi - 18 min walk - 1.6 km
  • Yokota Air Base - 12 min drive - 9.0 km

Getting around

  • Tachikawa-Kita Station - 6 min walk
  • Tachikawa Station - 8 min walk
  • Tokyo (HND-Haneda) - 93 min drive

Restaurants

  • 本棚珈琲
  • ‪東京ギョーザスタンド ウーロン - ‬4 min walk
  • ‪立川地方合同庁舎食堂 - ‬6 min walk
  • ‪バーミヤン - ‬1 min walk
  • Rojiura Curry SAMURAI

About this property

SORANO Hotel

Hotel with a steam room, steps from Green Springs Shopping Mall
SORANO Hotel offers its guests an indoor pool, an outdoor pool, a steam room, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, multilingual staff, and concierge services are also featured at SORANO Hotel. An airport shuttle at scheduled times is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Tachikawa hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 11 levels
  • Built in 2020
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
SORANO Hotel offers 81 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. Digital televisions are provided.

Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, French, Japanese, Korean

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 10:00 AM to 8:00 PM at scheduled times
  • Parking on site (JPY 2,200 per night)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,080 to 3,080 for adults and JPY 2,200 to 3,080 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • DAICHINO RESTAURANT
  • SORANO ROOFTOP BAR

Things to do

  • Art gallery
  • Gym
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • Steam room
  • Yoga classes

Family friendly

  • Free cot
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Built in 2020
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 3080 to 3080 for adults and JPY 2200 to 3080 for children
  • Airport shuttle fee: JPY 2000 per person (one-way)
  • Airport shuttle fee per child: JPY 1000 (one-way), (from 6 to 11 years old)
  • Self-parking fee: JPY 2200 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 2200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sorano Hotel Hotel
Sorano Hotel Tachikawa
Sorano Hotel Hotel Tachikawa

Frequently asked questions

What is the cancellation policy at SORANO Hotel?

SORANO Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SORANO Hotel?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at SORANO Hotel on 1 Sept 2025 start from NZ$792.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SORANO Hotel?

Yep, SORANO Hotel has a self car park for JPY 2200 per night. Onsite parking is limited.

Is there a spa on site at SORANO Hotel?

There's no onsite spa, but this property does offer services like facials.

Does SORANO Hotel have a pool?

SORANO Hotel has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at SORANO Hotel?

SORANO Hotel features an outdoor pool, an indoor pool and a steam room.

What makes SORANO Hotel a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at SORANO Hotel.

Is SORANO Hotel family-friendly?

You bet! With amenities such as children's meals and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that SORANO Hotel is a hit with families.

Does SORANO Hotel serve breakfast?

Yep, cooked-to-order breakfast is offered daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at SORANO Hotel?

No, but there's an airport shuttle that runs from 10:00 AM - 8:00 PM at scheduled times for a fee.

Is there a bar or restaurant at SORANO Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Japanese cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at SORANO Hotel?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at SORANO Hotel?

Dogs are welcome at SORANO Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

SORANO Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 468 out of 650 reviews
Rating 8 - Good. 132 out of 650 reviews
Rating 6 - Okay. 34 out of 650 reviews
Rating 4 - Poor. 10 out of 650 reviews
Rating 2 - Terrible. 6 out of 650 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Vincent w s

Liked: Room comfort
Disliked: Staff & service

You only pay for the room.

I took 15 minutes to check in because the staff couldn’t find my name. The use of the swimming pool and gym is not included; you have to pay extra for a spa pass to enter. Breakfast is also charged extra. There were only two bottles of water in the fridge, and additional bottles incur an extra charge. There was no toothbrush or amenities in the room, and requests for these items also require an extra charge. The room itself is nice, but that’s about it.
Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably one of the best hotels I have ever stayed in! Late check out at 12 o’clock was fantastic, the pool and spa facilities are phenomenal. The city was very vibrant and modern. Would love to go back again one-day!
Stayed 1 night in Apr 2025

10/10 Excellent

Cathlene

Stayed 4 nights in Apr 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしい

急遽前日に予約して宿泊しました。 施設、サービス共に大満足。 おすすめです。
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Stayed 1 night in Apr 2025

10/10 Excellent

Matanya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this property I would definitely recommend!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Rumiko

Liked: Cleanliness, staff & service, property conditions & facilities
Great space and location for few days stay for a family of four. Easy access to the train station, shopping areas, and park. Hotel staff are pretty friendly and I love their cafe space.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 5-night stay here. The hotel and surroundings are exceptionally beautiful and well designed. The view from the room and balcony towards the park is spectacular. I cannot say enough good things about each and every one of the service staff, especially the front desk manager/asst director, who went out of his way to help us with advice and restaurants reservations etc. And just about everything we ate at Tachikawa was delicious. Thank you for the happy memories, Sorano Hotel.
Stayed 5 nights in Apr 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property opened after the pandemic and we have stayed twice. It is a new hotel so it is fresh and very stylish. The staff is very accommodating and although English is a second language (as it should be) each staff member goes out of his/her way to take care of your needs.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff are are amazing! The hotel offers a serene and relaxing hotel with excellent dining choices and a rooftop pool!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roof top pool. Indoor spa with onsen. Breakfast, dinner and bar options are top notch! Spacious and peaceful lobby which includes a beverage area.
Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

John Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious room. Hotel is clean and well kept. BONUS, you have a view of Mt. Fuji from your Balcony. The shops around the area are pricy but a 5 min walk will get you to the more affordable shops. Its close to the train station, I suggest using the overpass as it connects to everything. Tachikawa is underrated location, Its location is central to Tokyo and Day trip areas.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mutsuko

Stayed 2 nights in Feb 2025

10/10 Excellent

Jeewook

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

YUMA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Saki

Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel with a rooftop onsen. The rooms are modern and very spacious. I enjoyed the dinning options, especially the amazing breakfasts options! The location is excellent with easy access to many dining and shopping options.
Stayed 7 nights in Dec 2024

10/10 Excellent

Robert

Stayed 5 nights in Nov 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice. clean and very convenient to transportation. The proximity to the Showa Kinen Park is probably the nicest amenity. The room was spaciousvand the view was fabulous.
Stayed 11 nights in Nov 2024

8/10 Good

Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

SHU HSUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024