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Trust Hotel

2.0 star property

Photo gallery for Trust Hotel

Reception
Down duvets, desk, blackout curtains, free WiFi
Coffee service
Coffee service
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View map
No.148 Kangle Street, Zhongxi District, Tainan, 700
  • Place, Hainlu Art Street
    ‪3 min walk‬
  • Place, Shennong Street
    ‪4 min walk‬
  • Place, Guohua Street
    ‪6 min walk‬
  • Airport, Kaohsiung (KHH-Kaohsiung Intl.)
    ‪85 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed, Bathtub

Standard Double Room, 1 Double Bed, Bathtub

Standard Double Room, 1 Double Bed, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Quadruple Room, 2 Double Beds, Bathtub

Standard Quadruple Room, 2 Double Beds, Bathtub

Standard Quadruple Room, 2 Double Beds, Bathtub

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Gallery Quadruple Room, 2 Double Beds, Bathtub, City View

Gallery Quadruple Room, 2 Double Beds, Bathtub, City View

Gallery Quadruple Room, 2 Double Beds, Bathtub, City View

  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Gallery Double Room, 1 Double Bed, Bathtub, City View

Gallery Double Room, 1 Double Bed, Bathtub, City View

Gallery Double Room, 1 Double Bed, Bathtub, City View

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Elite Double Room, 1 Double Bed, Bathtub

Elite Double Room, 1 Double Bed, Bathtub

Elite Double Room, 1 Double Bed, Bathtub

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Gallery Triple Room, Multiple Beds, Bathtub, City View

Gallery Triple Room, Multiple Beds, Bathtub, City View

Gallery Triple Room, Multiple Beds, Bathtub, City View

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

About the area

Tainan

Trust Hotel puts you in the heart of Tainan, within steps of Zhengxing Street and The Spring Hele Plaza. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and express check-in. Added amenities include coffee/tea in a common area, laundry facilities and a microwave in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a short walk of this Tainan City Centre hotel include Shennong Street and within a 30-minute walk you'll find Tainan Flowers Night Market.

What's nearby

  • Zhengxing Street - 1 min walk - 0.0 km
  • Hainlu Art Street - 3 min walk - 0.3 km
  • Shennong Street - 4 min walk - 0.4 km
  • Guohua Street - 6 min walk - 0.5 km
  • Chihkan Tower - 11 min walk - 0.9 km

Getting around

  • Tainan Station - 6 min drive
  • Tainan (TNN) - 17 min drive

Restaurants

  • ‪老鄭牛肉麵館 - ‬2 min walk
  • ‪民生路意麵 - ‬3 min walk
  • ‪阿堂牛肉專賣正興店 - ‬2 min walk
  • ‪dive - ‬2 min walk
  • ‪街貓咖啡店 - ‬1 min walk

About this property

Trust Hotel

As a guest of Trust Hotel, you'll find tour/ticket assistance, coffee/tea in common area, and laundry facilities. Public spaces have free WiFi. Trust Hotel also features express check-in, a television in common area, and a lift.

This Tainan hotel is smoke free.

  • 35 guestrooms or units
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
Trust Hotel offers 35 shared accommodations with complimentary bottles of water and complimentary slippers. Beds feature down duvets. Televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, bidets and hairdryers.

This Tainan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

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  • Air-conditioning
  • Gym
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (TWD 300 per day)

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Paper towels
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Shared accommodation

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of TWD 2000 (exact amount varies) at checkout
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: TWD 800 per pet (varies based on length of stay), plus a deposit of TWD 2000 per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: TWD 300 per day (2461 ft away)
  • Pet deposit: TWD 2000 per stay
  • Pet fee: TWD 800 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, JCB International, cash, mobile payments and Apple Pay. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

Property is also known as

Tainan First Hotel
Tainan First
Tainan First Hotel Hostel
First Hotel Hostel
Trust Hotel Hotel
Trust Hotel Tainan
Trust Hotel Hotel Tainan
Tainan First Hotel Hostel

Frequently asked questions

What is the cancellation policy at Trust Hotel?

Trust Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Trust Hotel?

The closest beach to Trust Hotel is Yuguang Island Beach (4.7 km).

Is there a free airport shuttle available at Trust Hotel?

No, Trust Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Trust Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Trust Hotel?

Furry friends are welcome at Trust Hotel, with food and water bowls on offer.

Trust Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 83 out of 395 reviews
Rating 8 - Good. 163 out of 395 reviews
Rating 6 - Okay. 115 out of 395 reviews
Rating 4 - Poor. 24 out of 395 reviews
Rating 2 - Terrible. 10 out of 395 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

8.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ming-Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to all the foods

Very clean and spacious. Great location. Close to many convenient stores and a nice walk to the famous street food lane.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Swee

Liked: Cleanliness, staff & service, property conditions & facilities
acceptance
Stayed 6 nights in Dec 2024
Verified

8/10 Good

MING-YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

中規中矩

鬧中取靜，斜對面就是和樂廣場，後巷還有道地的乜料茶居（港式茶店），騎樓下可停摩托車，房內格局偏向8-90年代的飯店，若可移除地毯對環境衛生會更佳！電視訊號不時會斷訊或當機，拔線後插回可排除！
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

hoi hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vriendelijke personeel
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

po shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
近國華街 很多吃的都在附近 雖然剛好廟會會比較吵 但都算寧靜 附近有7-11 全家 現在也有全聯 服務一流 職員很好 有耐性 友善 地庫有咖啡機 微波爐 可以使用 去台南會優先選擇這所飯店
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Chen Chuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很適合輕旅行的文旅,也是間寵物友善旅館,
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

hsiuchi

Liked: Cleanliness, staff & service, property conditions & facilities
看得出來是老屋改早但已經很不錯了，地點是優勢
Stayed 1 night in Jul 2023
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
隔音效果需加強 衛浴空間需在大一點 單純住宿可考慮
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Yen-Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CP值極高的商務型飯店，大廳及房間內部寬敞舒適、乾淨、舒適、服務熱情°

CP值極高的商務型飯店，大廳及房間內部寬敞舒適、乾淨、舒適、服務熱情。同級&同價位飯店少有的舒適環境。有自己的停車場，非常方便。飯店對面即有7-11及全家，地點極優離阿明豬心及豆奶宗步行500m即可抵達。飯店人員充滿服務熱情，專業且回應快速，房間寬敞舒適，無怪味，冷氣很冷，熱水很熱，馬桶附帶簡易式免治沖水，細節充滿誠意及用心;房間隔音良好，睡眠安靜舒適，入住客群極單純，讓人安心，早餐豐盛選擇多，用餐環境乾淨寬敞舒適，就算接近用餐尾聲，有少的食物仍會立即補上，是之後來台南玩仍會選擇的優質飯店。
Stayed 1 night in Feb 2020
Verified

8/10 Good

YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

早餐

早餐選擇蠻多的
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
櫃台房務人員服務好，房間乾淨
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goooooooooooooood....
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務人員態度好，CP值高
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務人員親切，CP值高
Stayed 1 night in May 2019
Verified

8/10 Good

Hui-Chun

Liked: Staff & service, property conditions & facilities, room comfort

WIFI很快，附近真的美食多多，但停車位非常有限

冰箱壞掉了!一點都不冰，WIFI很快，感謝升等有窗房間，附近真的美食多多，但停車位非常有限
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveller

Disliked: Amenities
立地はいい 自転車の貸し出しがあるって書いてたけど、3台で古め
Stayed 1 night in Apr 2019
Verified

8/10 Good

shuen sheng

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
大部份都算不錯 四人房有兩間廁所 很好用 但因小孩的拖鞋踢到床下 才發現床下都沒清掃 還有一瓶沒開過的壙泉水 感覺有點髒
Stayed 1 night in Feb 2019
Verified

8/10 Good

Harley

Liked: Staff & service, property conditions & facilities, room comfort
The bathroom tiles were a bit dirty. The hotel needs to do a deep clean of the room more often. One morning there were a lot of ants in the soy milk dispenser at breakfast. This made me think the cleanliness of the kitchen was poor.
Stayed 2 nights in Nov 2018
Verified

6/10 Okay

Harley

Liked: Staff & service
The hotel room was okay. I thought the tiles in the bathroom were a bit dirty and needed a deeper clean. This probably wouldn't be cleaned during normal housekeeping duties. There was mold in the shower head holder. On one morning a lot of ants got into the soya milk dispenser which led me to think cleanliness in the kitchen was poor. Other than that, the room was adequate. Staff were friendly.
Stayed 4 nights in Nov 2018
Verified

6/10 Okay

Roger

Liked: Cleanliness, staff & service
Good Location. Breakfast is fair. Room is clean but outdated.
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

定春

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
急遽、台南サファリゾーンの為に、こちらのホテルを予約した。初めての個人手配。色々なサイトを調べたり現地の情報を見て、このホテルではないがホテルに虫がいたり掃除状態の劣悪さを指摘する人も多々。行くまでは不安であったが部屋に着いたら杞憂であった。多少の古さは否めないものの、清潔な寝具・掃除されている浴室とトイレ。一人で過ごすには十分であった。フロントの方がとても良い方で滞在がとても嬉しいものになった。ありがとうと御礼が言いたい。台南に再訪するなら、またこちらにお願いするだろう。
Stayed 1 night in Nov 2018
Verified

8/10 Good

まいまい

Liked: Staff & service, property conditions & facilities, room comfort
空港からは、空港を出て、横断歩道を渡ったところにあるバス停から、⑤番のバスで台南駅まで。 台南駅からは、セブンイレブン付近のバス停の紅2に乗って、郭総合医院で降りると近いです。 タクシーは、20分もあれば着きます。200元でした。 easycardのチャージは、セブンイレブンでできるので、しておくと便利です。 ホテルは綺麗にしてはいますが、古いです。テーブルや椅子がボロボロだったり。 ベッドやシーツは綺麗で、清潔です。 アメニティーも揃っています。 浴槽も広く、いい温度のお湯が出ます。 ドライヤーが使いにくいのと、椅子がボロボロで服に引っかかること、エアコンの温度が設定通りにいかないことなどが難点です。 朝食は、数は少ないですが、不味くはないです。 スタッフはみんな親切で、日本語も英語も通じます。 フロント階に、コーヒーマシーンがあり、美味しいコーヒーを常に飲むことができます。
Stayed 3 nights in Nov 2018
Verified

6/10 Okay

Kin Pong

Disliked: Staff & service, property conditions & facilities, room comfort

空間感不錯的背包客房

睡背包客房 空間感算大 有電視機跟沙發 床有點不牢固 特別上鋪 睡不安穩的人 有可能掉下來
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Rusk

Liked: Staff & service, property conditions & facilities
コンビニが近くにあり買い物には苦労しなかった。 またフロントの従業員さんは日本語、英語が通じたため話しやすかった。
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Keenan

Liked: Cleanliness, staff & service, room comfort
Your average sort of hotel in a fairly good neighbourhood. 2 convenience stores within 5m of the front entrance, chemists over the road. The area is good for breakfast restaurants and very close to the Shennong Old Street.
Stayed 5 nights in Oct 2018