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Devasom Khao Lak Beach Resort & Villas

5.0 star property
Luxury hotel on the beach, with outdoor pool

Photo gallery for Devasom Khao Lak Beach Resort & Villas

Devasom Sky Villa Two-Bedroom Pool Penthouse (Free roundtrip airport transfer)
Seaside Grand Deluxe | Garden view
2 restaurants, breakfast, lunch, dinner served; international cuisine
Interior detail
Seaside Pool Paradise Suite

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking included
  • Housekeeping

Explore the area

View map
79 Moo 3 Khuk Khak Beach Road, Khao Lak, Takua Pa, Phang Nga, 82220
  • Bang Niang Market
    ‪7 min drive‬
  • Bang Niang Beach
    ‪8 min drive‬
  • Khao Lak Beach
    ‪22 min drive‬

Room options

View all photos for Two-bedroom Beachfront Family Pool Villa

Two-bedroom Beachfront Family Pool Villa

Two-bedroom Beachfront Family Pool Villa

10.0 out of 10
Exceptional
(1 review)

Highlights

Patio
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • 190 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Devasom Sky Villa Two-Bedroom Pool Penthouse (Free roundtrip airport transfer)

Devasom Sky Villa Two-Bedroom Pool Penthouse (Free roundtrip airport transfer)

Devasom Sky Villa Two-Bedroom Pool Penthouse (Free roundtrip airport transfer)

Highlights

Patio
Separate dining area
Soundproofed
Private pool
Private hot tub
Air conditioning
Free cots/infant beds
Fridge
  • 430 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 2 King Beds

View all photos for Seaside Grand Deluxe

Seaside Grand Deluxe

Seaside Grand Deluxe

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 54 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Beachfront Pool Villa

Beachfront Pool Villa

Beachfront Pool Villa

Highlights

Patio
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • 150 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Pool Villa

Beach Pool Villa

Beach Pool Villa

Highlights

Patio
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • 150 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Seaside Junior Suite with Jacuzzi

Seaside Junior Suite with Jacuzzi

Seaside Junior Suite with Jacuzzi

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Patio
Soundproofed
Private hot tub
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • 62 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Seaside Pool Paradise Suite

Seaside Pool Paradise Suite

Seaside Pool Paradise Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Patio
Soundproofed
Private plunge pool
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • 105 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

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Private beach, sun-loungers, beach umbrellas, beach towels

JW Marriott Khao Lak Resort Suites

Khuk Khak Beach
  • On private beach
  • Pool
  • Spa
  • Kids pool
4.8 out of 5, Exceptional, 46 reviews
The price is NZ$492
includes taxes & fees
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About the area

Takua Pa

A luxury stay in Takua Pa awaits you at Devasom Khao Lak Beach Resort & Villas. Within steps you'll find Bang Niang Beach and Khuk Khak Beach within a short 5-minute stroll. Highlights at this beachfront hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include hot stone massages, Swedish massages and detox wraps along with aromatherapy and reflexology. The restaurant, Takola, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and beach bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and 24-hour gym. Meeting rooms and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a hot tub and a sauna. Buffet breakfast is available daily between 7 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Khuk Khak Beach hotel, you'll be 0.4 km (0.2 mi) from Laem Pakarang Beach and 4 km (2.5 mi) from Khaolak Mini Golf.

What's nearby

  • Bang Niang Market - 7 min drive - 5.4 km
  • Bang Niang Beach - 8 min drive - 4.3 km
  • Nang Thong Beach - 13 min drive - 9.6 km
  • Laem Pakarang Beach - 15 min drive - 8.5 km
  • Khao Lak Beach - 22 min drive - 17.3 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 77 min drive

Restaurants

  • ‪ครัวโก้ยศ - ‬6 min drive
  • La Vita Sana Khaolak
  • Phen Restaurant
  • ‪Ojoei Sushi & Izakaya - ‬6 min drive
  • ‪Pam's - ‬4 min drive

About this property

Devasom Khao Lak Beach Resort & Villas

Luxury hotel on the beach, with outdoor pool
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Devasom Khao Lak Beach Resort & Villas such as a complimentary children's club and an outdoor pool.

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a children's pool, a 24-hour fitness centre and a hot tub. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Takua Pa hotel.

  • 69 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Devasom Khao Lak Beach Resort & Villas offers 69 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and minibars. Rooms open to patios. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Takua Pa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Thai

Similar properties

4 bars/lounges, 2 swim-up bars, 2 poolside bars, beach bar

JW Marriott Khao Lak Resort and Spa

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, 679 reviews
The price is NZ$234
includes taxes & fees
1 Sept - 2 Sept
JW Marriott Khao Lak Resort and Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: THB 1,000 for adults and THB 500 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Devasom Beach Grill
  • Takola

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hiking/biking trails
  • Hot tub
  • Kayaking
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a river
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests are required to present a valid passport at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Devasom Khao Lak Beach Resort & Villas

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 2200 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: THB 7650
  • New Year's Eve (31 December) Gala Dinner per child: THB 3825 (from 5 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 1000 for adults and from THB 500 for children
  • Airport shuttle fee: THB 2100 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: THB 2100 (one-way), (up to 11 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 2200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Devasom Khao Lak Beach Resort Villas Takua Pa
Devasom Khao Lak Beach Villas Takua Pa
vasom Khao Lak Takua Pa

Frequently asked questions

What is the cancellation policy at Devasom Khao Lak Beach Resort & Villas?

Devasom Khao Lak Beach Resort & Villas offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Devasom Khao Lak Beach Resort & Villas?

Yep, Devasom Khao Lak Beach Resort & Villas has a free self car park and free valet parking.

Are there any beaches close to Devasom Khao Lak Beach Resort & Villas?

Yep, Devasom Khao Lak Beach Resort & Villas is a short 1-minute walk from Bang Niang Beach. Fun beach activities include snorkelling, kayaking and fishing.

Is there a spa on site at Devasom Khao Lak Beach Resort & Villas?

Yep, there is an onsite spa at Devasom Khao Lak Beach Resort & Villas. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Devasom Khao Lak Beach Resort & Villas have a pool?

Devasom Khao Lak Beach Resort & Villas has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Devasom Khao Lak Beach Resort & Villas?

Devasom Khao Lak Beach Resort & Villas features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with deep soaking tubs, premium bedding and late-night room service.

What makes Devasom Khao Lak Beach Resort & Villas a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Devasom Khao Lak Beach Resort & Villas.

Are there hot tubs in the rooms at Devasom Khao Lak Beach Resort & Villas?

No, but there are deep-soaking baths in the guestrooms.

Does Devasom Khao Lak Beach Resort & Villas serve breakfast?

You bet, buffet brekkie is served daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Devasom Khao Lak Beach Resort & Villas?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Devasom Khao Lak Beach Resort & Villas?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Devasom Khao Lak Beach Resort & Villas?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Devasom Khao Lak Beach Resort & Villas?

No, pets and service animals are not allowed.

Devasom Khao Lak Beach Resort & Villas Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 97 out of 120 reviews
Rating 8 - Good. 19 out of 120 reviews
Rating 6 - Okay. 1 out of 120 reviews
Rating 4 - Poor. 1 out of 120 reviews
Rating 2 - Terrible. 2 out of 120 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Stayed 4 nights in May 2025

10/10 Excellent

Samantha J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Ofir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay and staff

Amazing hotel, amazing staff! Everyone was super nice and absolutely awesome! I wish i could remember everyone’s names because everyone was exceptional but special thanks to Tommy (who provided an AMAZING nanny service) and Id from the kids club, words can’t describe how awesome and helpful they were. Miss the place and the staff already
Stayed 11 nights in Apr 2025

10/10 Excellent

Joanne

Stayed 5 nights in Apr 2025

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is VERY clean. Everything is kept up very well. Staff attentive and no problem getting chairs by the pool. Food is really good. I loved the spa. I did deep tissue, detoxing clay wrap which were divine. And a private steam session.
Stayed 2 nights in Mar 2025

8/10 Good

Varachai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Dani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very beautiful hotel with warm , welcoming & professional staff. The rooms are very large and comfortable - real luxury. The pool area on the beach is beautiful and can only imagine how special the beach would be out of monsoon season. The dining options / quality of food need improvement . Everything else was just wonderful. Highly recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing resort with fantastic staff. Everybody greets you with a genuine smile, from the front desk to the cleaner to the groundskeepers, etc. The restaurant has a Michelin star which we didn't even realise when booking. Suffice to say we went for the 8-course degustation! The pool is huge and was mostly empty while we were there (September), and the pool grill has great food as well. Breakfast is also amaaazing with local Thai delights like pandan leaf and sticky rice, along with more European foods. Our room was THE BEST we have ever stayed in, with its own private plunge pool and loungers. We were sad to leave, but had such a good time here. 10/10 outstanding
Stayed 6 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and resort were fantastic. We had to use emergency services whilst staying at the Devasom and the staff went out of their way to facilitate everything. We’re very grateful for all the help
Stayed 2 nights in Sep 2024

10/10 Excellent

Dani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel with luxurious rooms. Very comfortable beds, beautifully decorated with views to the ocean and over the pool. The staff were very friendly, professional and helpful. Max at the front desk gets a special mention as he went above and beyond to make our stay special. The hotel is slightly out of town, but they offer a free shuttle service a few times a day. The only negative for us was the quality of the food. I think its lets the hotel down and there is certainly room for improvement. Other than that, I highly recommend it and would love to stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

South thailand Family July 2024

The hotel has had high profile plus a customer base whom wants super luxury. Our first night check in was basic and we got a suite room. The staff were friendly and accommodating, the breakfast was for more Thai food based on fish, sweet deserts which I feel could be expanded to European cuisine. The pool and on site restaurants are very good, child friendly plus the beech is 3 mins walk from any main buildings. We would recommend and best time to visit is Nov to May.
Stayed 5 nights in Jul 2024

10/10 Excellent

LEE

Stayed 1 night in Jul 2024

10/10 Excellent

Young

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just relax and enjoy calm moments
Stayed 3 nights in Jul 2024

10/10 Excellent

Dong Han

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we were hoping for - delicious and varied breakfast with plenty of choice, welcoming staff, immaculately kept grounds and generous room sizes. We only wish we had booked longer, and will do next time.
Stayed 1 night in Jun 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, staff were faultless and delicious food
Stayed 4 nights in May 2024

10/10 Excellent

Omar

Stayed 7 nights in May 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just excellent

This might be the best hotel experience ive ever had. Everything from the arrival, the staff, the location and the hotel itself is amazing. The property is beautiful and is very well maintained. You wont find better than this anywhere in Khao Lak. The 5 stars are very well deserved. Cant wait to come back.
Stayed 5 nights in May 2024

10/10 Excellent

chris

Stayed 6 nights in Jan 2024

10/10 Excellent

Carolyn

Stayed 5 nights in Dec 2023

10/10 Excellent

Michael

Stayed 6 nights in Dec 2023

2/10 Terrible

Seong Hyeon

Stayed 2 nights in Dec 2023

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Will not come back

First we ordered a room decoration for a special event- they forgot. We ordered bottle of wine to the room and asked twice if they have this bottle and they said yes. In the moment of room service came- he brings another kind of wine and saying that the one we ordered is gone. And for the end, we both got maguire diarrhea from their food.
Stayed 2 nights in Jul 2023