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Radisson Collection Hotel, Tallinn

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for Radisson Collection Hotel, Tallinn

Presidential Suite | View from room
Property video
Business centre
Rooftop terrace
Body treatments, body scrubs, facials, 2 treatment rooms

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$240
includes taxes & fees
18 Jan - 19 Jan 2026

Explore the area

View map
Ravala Street 3, Tallinn, 10143
  • Place, Town Hall Square
    ‪11 min walk‬
  • Place, Tallinn Christmas Markets
    ‪12 min walk‬
  • Place, Port of Tallinn
    ‪17 min walk‬
  • Airport, Tallinn (TLL-Lennart Meri)
    ‪4 min drive‬

Room options

View all photos for Junior Suite, Sauna

Junior Suite, Sauna

Junior Suite, Sauna

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Sauna
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Collection)

City view

Room (Collection)

9.6 out of 10
Exceptional
(95 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Clothes dryer
Hypo-allergenic bedding
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Room (Collection)

City view

Room (Collection)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Clothes dryer
Hypo-allergenic bedding
Renovated in 2022
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Clothes dryer
Hypo-allergenic bedding
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | City view

Family Suite

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Clothes dryer
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room (Collection - Old Town View)

Premium Room (Collection - Old Town View)

Premium Room (Collection - Old Town View)

8.2 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Clothes dryer
Hypo-allergenic bedding
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (Collection)

Superior Room (Collection)

Superior Room (Collection)

9.6 out of 10
Exceptional
(26 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Clothes dryer
Hypo-allergenic bedding
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Room (Collection - Old Town View)

Superior Room (Collection - Old Town View)

Superior Room (Collection - Old Town View)

9.6 out of 10
Exceptional
(23 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Clothes dryer
Hypo-allergenic bedding
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Premium Suite, Sauna (Old Town View)

Premium Suite, Sauna (Old Town View)

Premium Suite, Sauna (Old Town View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Sauna
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
  • 82 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, City View

Suite, City View

Suite, City View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Clothes dryer
  • 58 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Old Town and Sea View)

Suite (Old Town and Sea View) | City view

Suite (Old Town and Sea View)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Clothes dryer
  • 58 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
  • 136 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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Swissotel Tallinn

City Center
  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, 1,002 reviews
The price is NZ$184
includes taxes & fees
11 Jan - 12 Jan 2026
Swissotel Tallinn

About the area

Tallinn

A luxury stay in the heart of Tallinn awaits you at Radisson Collection Hotel, Tallinn. Within a short 5-minute stroll, you'll find Viru Keskus Shopping Centre and Solaris Centre. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include body scrubs and facials. The restaurant, MEKK Restaurant, serves local and international cuisine and is open for breakfast, lunch and dinner. ISSEI Restaurant & Bar is the hotel's own rooftop bar, serving drinks along with lunch and dinner. Enjoy the 24-hour gym, sauna and pool loungers. 11561 square feet (1074 square metres) of event facilities include 8 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a rooftop terrace and concierge services. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of airport pick-up service. .Places within a 15-minute walk of this 5-property class City Center hotel include Rottermann Quarter and Town Hall Square.

What's nearby

  • Viru Keskus Shopping Centre - 3 min walk - 0.3 km
  • Rottermann Quarter - 7 min walk - 0.7 km
  • Town Hall Square - 11 min walk - 0.9 km
  • Tallinn Christmas Markets - 12 min walk - 1.0 km
  • Port of Tallinn - 17 min walk - 1.5 km

Getting around

  • Tallinn Baltic Station - 19 min walk
  • Tallinn (TLL-Lennart Meri) - 9 min drive

Restaurants

  • ‪Radisson Blu Lounge 24 - ‬1 min walk
  • ‪Reval Café - ‬1 min walk
  • ‪Päris - ‬2 min walk
  • ‪Kolm Sibulat - ‬2 min walk
  • ‪Kohvik Energia - ‬3 min walk

About this property

Radisson Collection Hotel, Tallinn

Luxury hotel with 2 restaurants and full-service spa
Radisson Collection Hotel, Tallinn offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 8 meeting rooms. Event space at this hotel measures 11561 square feet (1074 square metres) and includes a conference centre. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the luxury Radisson Collection Hotel, Tallinn. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Parking is available for a fee. A complete renovation of Radisson Collection Hotel, Tallinn was completed in April 2022.

This 5-star Tallinn hotel is smoke free.

  • 287 guestrooms or units
  • 24 levels
  • 2 dining venues
  • 11561 sq ft of conference space
  • 1074 sq. m of conference space
  • Built in 2001
  • Terrace on the roof
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Radisson Collection Hotel, Tallinn offers 287 accommodations, which are accessible via exterior corridors and feature minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Tallinn hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body scrubs and body treatments.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Similar properties

Front of property – evening/night
Palace Hotel Tallinn, a member of Radisson Individuals
  • Pool
  • All-inclusive
  • Free Wi-Fi
  • Restaurant
4.8 out of 5, Exceptional, 1,004 reviews
The price is NZ$189
includes taxes & fees
6 Jan - 7 Jan 2026
Palace Hotel Tallinn, a member of Radisson Individuals

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Parking on site (EUR 24 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 to 28 for adults and EUR 14 to 28 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • ISSEI Restaurant & Bar
  • MEKK Restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (11,561 square foot of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (116 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 24 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - April 2022
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Dryer
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 70.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 to 28 for adults and EUR 14 to 28 for children
  • Airport shuttle fee: EUR 45 per person
  • Self-parking fee: EUR 24 per night
  • Rollaway bed fee: EUR 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Estonia. This property is rated 5 stars.

Property is also known as

Radisson Blu Hotel Tallinn
Radisson Blu Sky
Radisson Blu Sky Hotel
Tallinn Radisson
Radisson Blu Sky Tallinn
Radisson Blu Tallinn
Radisson Blu Tallinn Sky
Radisson Tallinn
Radisson Blu Sky Hotel Tallinn
Radisson Blu Sky Hotel Tallinn
Radisson Collection Hotel, Tallinn Hotel
Radisson Collection Hotel, Tallinn Tallinn
Radisson Collection Hotel, Tallinn Hotel Tallinn

Frequently asked questions

What is the cancellation policy at Radisson Collection Hotel, Tallinn?

Radisson Collection Hotel, Tallinn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Radisson Collection Hotel, Tallinn?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at Radisson Collection Hotel, Tallinn on 18 Jan 2026 start from NZ$239.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Radisson Collection Hotel, Tallinn?

Yep, Radisson Collection Hotel, Tallinn has a self car park for EUR 24 per night. A self car park is also available, for a fee.

Are there any beaches close to Radisson Collection Hotel, Tallinn?

The closest beach to Radisson Collection Hotel, Tallinn is Pirita Beach (5.6 km).

Is there a spa on site at Radisson Collection Hotel, Tallinn?

Yep, there is an onsite spa at Radisson Collection Hotel, Tallinn. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Radisson Collection Hotel, Tallinn have a pool?

Radisson Collection Hotel, Tallinn has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Radisson Collection Hotel, Tallinn?

Radisson Collection Hotel, Tallinn features a full-service spa, an indoor pool and 2 restaurants.

Does Radisson Collection Hotel, Tallinn serve breakfast?

Yeah, our guests adore the buffet brekkie here! Served on weekdays from 6:30 AM to 10:30 AM and on weekends between 7:00 AM and 11:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Radisson Collection Hotel, Tallinn?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Radisson Collection Hotel, Tallinn?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Radisson Collection Hotel, Tallinn?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Radisson Collection Hotel, Tallinn?

No, only service animals are allowed.

Radisson Collection Hotel, Tallinn Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 820 out of 1003 reviews
Rating 8 - Good. 140 out of 1003 reviews
Rating 6 - Okay. 19 out of 1003 reviews
Rating 4 - Poor. 12 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast.
Stayed 2 nights in Sep 2025

8/10 Good

Matt

Stayed 2 nights in Sep 2025

10/10 Excellent

Sultan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

2/10 Terrible

Javier

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Far from 5 Stars – Stay Away

I stayed at this hotel expecting a true 5-star experience, but it was nothing of the sort. My stay was completely ruined by loud, inconsiderate neighbors, and despite contacting the staff multiple times, absolutely nothing was done. For a hotel that markets itself as luxury, the lack of action was shocking. A 5-star property should ensure peace, comfort, and professionalism, but instead I was left with sleepless nights and a sense that guests’ concerns simply don’t matter. When management can’t handle something as basic as providing a quiet environment for rest, the “five stars” mean nothing. If you value proper service, respect, and a restful stay, do yourself a favor and book elsewhere. This hotel is all show and no substance.
Stayed 1 night in Aug 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Amalia, Sleepy Hollow

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern upscale Hotel. Five minute walk to Old Tallinn ( Vana Tallin) Viru gate. Beautiful pool and hot tub. Shopping center nearby and food court. Would definitely stay here again.
Stayed 5 nights in Aug 2025

10/10 Excellent

Roisin

Stayed 7 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to the old town. Comfortable rooms, very good breakfast. Top class restaurant on top floor with views over old town
Stayed 3 nights in Aug 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star hotel with a closed restaurant and no room service after 10 pm
Stayed 1 night in Aug 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Judy, Los Gatos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel. Everything was perfect from start to finish. I arrived early and was pleasantly surprised with a complimentary room upgrade upon check-in. The room was spacious, comfortable, and spotless. Breakfast was tasty with a good variety, though coffee was only available from the machine. I also had dinner at Issei, which was excellent. The front desk kindly made the reservation for me, though I didn’t receive any discount at the restaurant despite being a hotel guest. Overall, an excellent experience with great service, and I would happily stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

vinod

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant Japanise Peruvian
Stayed 2 nights in Aug 2025

10/10 Excellent

Christie

Stayed 2 nights in Jul 2025

10/10 Excellent

Aza, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel!
Stayed 1 night in Jul 2025

10/10 Excellent

Lilian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!!!
Stayed 1 night in Jul 2025

10/10 Excellent

PAULIINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Sirli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Radisson Collection Hotel to celebrate my daughter’s birthday, and the hotel made a lovely gesture by offering us a complimentary room upgrade and a bottle of Prosecco, which we truly appreciated. There were a couple of issues during our stay, though. Our room cards didn’t provide access to the spa or breakfast, even though it was included in our package, so we had to spend extra time at reception to resolve it. Also, I had ordered an extra item for our room, but the wrong item was delivered. When we reviewed the invoice, it didn’t match what I had originally ordered. The hotel acknowledged the mistake and offered a refund, which we accepted. Overall, the staff were courteous and responsive, and the birthday surprise added a special touch to our stay. With some improvements in coordination and attention to detail, it could have been an excellent experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Claude

Stayed 1 night in Jul 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Jess

Stayed 3 nights in Jul 2025

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Xiaodong

Stayed 2 nights in Jun 2025