6/10 Okay
Michelle
Travelled with family
11 Feb 2026
Check-in was easy and quick. The room(s) were clean and spacious. The location of the hotel was convenient and safe. Parking was plentiful. We knew on this trip that we would be spending very little time in the hotel room as our itinerary was packed. We realized on the second day that there was no hot water in our shower. We reported it and were hoping that it would be fixed by the next morning. We used hot water from the sink and a washrag to rinse off. Morning arrived and there still was no hot water available to shower. The front desk gave us a new room for the last night of our stay (an upgrade to the executive suite). Someone had supposedly checked the hot water in the shower of this room, but as we realized on our last night, the hot water did not work in that shower either. We were able to take a semi-warm shower on our last night. Since we stayed in both an even and odd numbered room, I suggest asking for an even numbered room if you do not want to hear the road noise. We often choose to stay at CI&S typically have no complaints, but this stay was not what we expected.
Michelle
Stayed 3 nights in Feb 2026
































