Embassy Suites by Hilton Tampa Downtown Convention Center

3.5 star property
Pet-friendly Tampa hotel connected to the convention centre, steps from Tampa Convention Center

Photo gallery for Embassy Suites by Hilton Tampa Downtown Convention Center

Restaurant
Outdoor pool, pool loungers
Suite, 1 King Bed, Balcony | Balcony view
Exterior detail
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Pool
  • Housekeeping
The current price is NZ$281
includes taxes & fees
2 Sept - 3 Sept

Explore the area

View map
513 S Florida Ave, Tampa, FL, 33602
  • Amalie Arena
    ‪3 min walk‬
  • Tampa Convention Center
    ‪5 min walk‬
  • Port of Tampa
    ‪10 min walk‬
  • Tampa, FL (TPA-Tampa Intl.)
    ‪13 min drive‬

Room options

Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, City View

9.8 out of 10
Exceptional
(13 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed (Conference)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Corner

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Balcony (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Corner (Hearing)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(85 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Corner (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • City view
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Balcony

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 42 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Bay View

8.6 out of 10
Excellent
(23 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • Bay view
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub (Corner)

8.4 out of 10
Very good
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(73 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Bay View

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2019
  • 42 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

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About the area

Tampa

You'll be connected to the convention centre at Embassy Suites by Hilton Tampa Downtown Convention Center, and within just a 10-minute stroll of Tampa Convention Center and Amalie Arena. Highlights at this hotel include a restaurant, an outdoor swimming pool and a complimentary breakfast. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and pool loungers. 8999 square feet (836 square metres) of event facilities include 6 meeting rooms and conference space. Other amenities include a free manager's reception, Wi-Fi in public areas and a coffee shop/cafe. There's also the convenience of valet parking. .Places within a 15-minute walk of this 3.5-property class Downtown Tampa hotel include Port of Tampa and Florida Aquarium.

What's nearby

  • Amalie Arena - 3 min walk - 0.3 km
  • Tampa Convention Center - 5 min walk - 0.4 km
  • Port of Tampa - 10 min walk - 0.9 km
  • Florida Aquarium - 13 min walk - 1.2 km
  • Tampa Riverwalk - 16 min walk - 1.4 km

Getting around

  • Tampa Union Station - 5 min drive
  • Tampa, FL (TPA-Tampa Intl.) - 11 min drive

Restaurants

  • Bud Light Party Deck
  • Hattricks
  • ‪Yard House - ‬5 min walk
  • ‪Sail Pavilion - ‬8 min walk
  • Yard House Tampa Water Street

About this property

Embassy Suites by Hilton Tampa Downtown Convention Center

Pet-friendly Tampa hotel connected to the convention centre, steps from Tampa Convention Center
Embassy Suites by Hilton Tampa Downtown Convention Center offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Event space at this hotel measures 8999 square feet (836 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Tampa Downtown Convention Center. For a fee, parking is available. A complete renovation of Embassy Suites by Hilton Tampa Downtown Convention Center was completed in January 2019.

This 3.5-star Tampa hotel is smoke free.

  • 360 guestrooms or units
  • 20 levels
  • 8999 sq ft of conference space
  • 836 sq. m of conference space
  • Built in 2006
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Embassy Suites by Hilton Tampa Downtown Convention Center offers 360 accommodations with iPod docking stations and a safe. This accommodation offers separate dining areas. Pillowtop beds feature down duvets. 32-inch LCD televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Tampa hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: WiFi (USD 9.95 per night); wired internet (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Piano
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 8,999 square feet of conference space
  • Computer station

Outdoors

  • On the riverwalk
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Renovated entire property - January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35.55 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, Eurocard, debit cards and cash. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Tampa Downtown
Embassy Suites Tampa Downtown
Tampa Downtown Embassy Suites
Embassy Suites Tampa - Downtown Hotel Tampa
Tampa Embassy Suites
Embassy Suites Tampa Downtown Hotel
Embassy Suites Tampa Hotel
Embassy Suites Tampa Downtown
Embassy Suites by Hilton Tampa Downtown Convention Center Hotel
Embassy Suites by Hilton Tampa Downtown Convention Center Tampa

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Tampa Downtown Convention Center?

Embassy Suites by Hilton Tampa Downtown Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Tampa Downtown Convention Center?

As of 14 Aug 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Tampa Downtown Convention Center on 2 Sept 2025 start from NZ$221.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Tampa Downtown Convention Center?

Yep, Embassy Suites by Hilton Tampa Downtown Convention Center has secured covered valet parking with in/out privileges for USD 45 per night.

Are there any beaches close to Embassy Suites by Hilton Tampa Downtown Convention Center?

The closest beach to Embassy Suites by Hilton Tampa Downtown Convention Center is Ben T. Davis Beach (12.7 km).

Does Embassy Suites by Hilton Tampa Downtown Convention Center have a pool?

Embassy Suites by Hilton Tampa Downtown Convention Center has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Embassy Suites by Hilton Tampa Downtown Convention Center a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Tampa Downtown Convention Center.

Is Embassy Suites by Hilton Tampa Downtown Convention Center family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Tampa Downtown Convention Center is a hit with families.

Does Embassy Suites by Hilton Tampa Downtown Convention Center serve breakfast?

Yeah, guests are hooked on the free buffet breakfast here! Served weekdays between 6:30 AM and 9:30 AM and weekends between 7:30 AM and 10:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Tampa Downtown Convention Center?

No, Embassy Suites by Hilton Tampa Downtown Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Tampa Downtown Convention Center?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton Tampa Downtown Convention Center?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Embassy Suites by Hilton Tampa Downtown Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 852 out of 1354 reviews
Rating 8 - Good. 225 out of 1354 reviews
Rating 6 - Okay. 127 out of 1354 reviews
Rating 4 - Poor. 80 out of 1354 reviews
Rating 2 - Terrible. 70 out of 1354 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Stayed 1 night in May 2025

6/10 Okay

Jose, Miami

Travelled with partner
The location of Embassy Suites Tampa Downtown is very convenient, especially if you’re attending events at the Convention Center or nearby venues. However, the hotel was extremely crowded during our stay, which made the check-in process quite slow. The room was spacious and functional, but cleanliness could have been better. While the breakfast and evening reception were nice touches, overall the experience didn’t quite meet expectations for the brand.
Stayed 2 nights in Mar 2025

4/10 Poor

CAROLINE

Disliked: Cleanliness, property conditions & facilities
Hotel is showing
Stayed 4 nights in May 2025

10/10 Excellent

Scott

Stayed 1 night in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 3 nights in May 2025

6/10 Okay

chantel

Travelled with group
Liked: Cleanliness, staff & service
Not as nice as I expected
Stayed 2 nights in May 2025

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always, our stay was excellent! The staff’s hospitality and friendliness was outstanding!
Stayed 1 night in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and clean.
Stayed 1 night in May 2025

10/10 Excellent

Christy

Stayed 1 night in May 2025

10/10 Excellent

Ana

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Right in the middle Of everything, walkable to restaurants and the convention center
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the welcome reception and location of the hotel!
Stayed 1 night in May 2025

10/10 Excellent

Keosha

Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 1 night in Apr 2025

6/10 Okay

Nicole

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great location, breakfast buffet was great, called down for extra pillows the first night, twice, and no one ever came to deliver after front desk confirmed.
Stayed 2 nights in May 2025

10/10 Excellent

Alejandro

Stayed 1 night in Apr 2025

10/10 Excellent

Racael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great! No complaints at all Would definitely come back. Really enjoyed the surrounding area
Stayed 1 night in May 2025

8/10 Good

Princess

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

BETH

Travelled with family
Liked: Cleanliness, staff & service, amenities
Right in the middle of Convention area with trolley just steps from front doors, this very convenient hotel was a great find. We were meeting family for a cruise and this hotel is close to cruise port and all the conveniences.Would give 5 stars but the pool was closed down and staff directed us to the sister Hilton hotel a couple blocks away. When we got home there was an additional $30 charge for using that hotel pool. Not disclosed when they sent us there.
Stayed 2 nights in Mar 2025

4/10 Poor

david

Disliked: Cleanliness, staff & service, property conditions & facilities
there was shattered glass in elevator wall . Our toilet in our room was plugged as soon as we checked in, and we could not use it for hours. it was fixed only after calling 3 times. there was no maid service and we had to call repeatedly for toilet paper, coffee, coffee creamer, cups and towels. the pool bar opened 1 day but no bartender came. I would never go back.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ruiqing

Stayed 2 nights in Apr 2025

6/10 Okay

Dina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only gave an overall rating of 3 because it was over crowded with too much going on in the area. This made for alot of noise & wait lines for everything . Staffing needs to be upped when they know there are several events in the area. Hotel is close to everything around with arenas , convention center and water taxi on the bay .
Stayed 2 nights in Apr 2025

10/10 Excellent

Kyla

Stayed 1 night in Apr 2025

2/10 Terrible

Kellei

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never Again

Not enough characters to explain how bad it all was. First never said they couldnt accomodate oversize vehicles. So had to pay for parking offsite, then only for 12 hours so had to move later in evening. Then room wasnt ready until after 630pm. A found blood on sheets of bed. No amends made as booked through hotel.com.
Stayed 1 night in Apr 2025

8/10 Good

Adetoun

Liked: Cleanliness, staff & service
The property itself wasn't bad, and the location was paramount as it was conveniently situated near the Tampa Convention Center. What I idn't like was the lack of smart TV's in the room. I was quite dissapointed to learn that we couldn't stream on the room TVs. I thought all hotels had made this conversion, especially in today's time where people stream everything.
Stayed 4 nights in Apr 2025