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Saddlebrook Resort

4.0 star property

Photo gallery for Saddlebrook Resort

2 outdoor pools, pool cabanas (surcharge), pool umbrellas
View from room
Front of property
Terrace/patio
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$312
includes taxes & fees
22 July - 23 July

Explore the area

View map
5700 Saddlebrook Way, Wesley Chapel, FL, 33543
  • Place, Harry Hopman/Saddlebrook International Tennis
    ‪6 min walk‬
  • Place, The Grove at Wesley Chapel
    ‪4 min drive‬
  • Place, Saddlebrook Golf Course
    ‪4 min drive‬
  • Airport, Tampa, FL (TPA-Tampa Intl.)
    ‪42 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a large mirror, and a view of greenery.

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Suite, 1 Bedroom, Accessible

7.0 out of 10
Good
(6 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Accessible

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Suite, 2 Bedrooms, Accessible

  • 88 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Renovated)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Room, 1 King Bed (Renovated)

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds (Renovated)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Room, 2 Double Beds (Renovated)

9.2 out of 10
Wonderful
(5 reviews)
  • Resort view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Renovated)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Suite, 1 Bedroom (Renovated)

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 74 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms (Renovated)

42-inch flat-screen TV with digital channels, TV, ping pong

Suite, 2 Bedrooms (Renovated)

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 74 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Renovated, 1 King Bed)

42-inch flat-screen TV with digital channels, TV, ping pong

Suite, 1 Bedroom (Renovated, 1 King Bed)

  • Resort view
  • 74 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms (Renovated, 1 Queen & 2 Single Beds)

42-inch flat-screen TV with digital channels, TV, ping pong

Suite, 2 Bedrooms (Renovated, 1 Queen & 2 Single Beds)

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 88 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms (Renovated, 2 Queen Beds)

42-inch flat-screen TV with digital channels, TV, ping pong

Suite, 2 Bedrooms (Renovated, 2 Queen Beds)

  • Resort view
  • 88 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Three Bedroom Suite 1 King 1 Queen 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Three Bedroom Suite 1 King 1 Queen 2 Double Beds

  • Sleeps 6
  • Free Wi-Fi

Renovated Deluxe Guest Room-2 Double Beds

  • Sleeps 4
  • Free Wi-Fi

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Exterior

Hampton Inn & Suites Tampa-Wesley Chapel

Wesley Chapel
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  • Parking included
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The price is NZ$202
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5 July - 6 July
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About the area

Wesley Chapel

A family-friendly stay in Wesley Chapel awaits you at Saddlebrook Resort. You'll be 2.2 km (1.4 mi) from Saddlebrook Golf Course and 4.9 km (3.1 mi) from Wesley Chapel District Park. Highlights at this resort include 3 restaurants, 2 outdoor swimming pools and a golf course. .A relaxing visit to The Spa at Saddlebrook can include deep-tissue massages and hot stone massages along with facials, body treatments and mani/pedis. The coffee shop, BREW, is open for breakfast and lunch. At the resort's own lounge bar or poolside bar, you can enjoy a drink. Enjoy access to 2 hot tubs and 15 outdoor tennis courts along with a gym and a kids' swimming pool. Plus you'll find free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 4-property class Wesley Chapel South resort include Florida Hospital Wesley Chapel and Tampa Premium Outlets.
View more Resorts in TampaOpens in a new window

What's nearby

  • Harry Hopman/Saddlebrook International Tennis - 6 min walk - 0.5 km
  • The Grove at Wesley Chapel - 4 min drive - 2.4 km
  • Saddlebrook Golf Course - 4 min drive - 2.4 km
  • Advent Health Center Ice - 9 min drive - 10.2 km
  • Busch Gardens Tampa Bay - 31 min drive - 40.0 km

Getting around

  • Tampa, FL (TPA-Tampa Intl.) - 34 min drive

Restaurants

  • ‪Wawa - ‬20 min walk
  • ‪Subway - ‬17 min walk
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Chipolte Mexican Grill - ‬7 min walk
  • ‪Taco Bell - ‬2 min drive

About this property

Saddlebrook Resort

Saddlebrook Resort offers its guests a golf course, 2 outdoor swimming pools, and 2 hot tubs along with outdoor tennis courts and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

30 meeting rooms and limo/town car service are available. Event space at this resort measures 50000 square feet (4645 square metres) and includes a conference centre. A children's pool, spa services, and a terrace are also featured at the family-friendly Saddlebrook Resort. For a fee, parking is available.

This 4-star Wesley Chapel resort is smoke free.

  • 451 guestrooms or units
  • 3 dining venues
  • Conference rooms
  • 50000 sq ft of conference space
  • 4645 sq. m of conference space
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Saddlebrook Resort offers 451 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 12 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

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Residence Inn by Marriott Tampa Wesley Chapel
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  • Pool
  • Breakfast included
  • Pet-friendly
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The price is NZ$252
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Uncovered valet parking on site (USD 30 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 22 to 25 for adults and USD 10 to 13 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • BREW
  • GOAT Kitchen & Bar
  • Palmhaus
  • RARE 1981

Things to do

  • 15 outdoor tennis courts
  • 2 hot tubs
  • 2 outdoor pools
  • 27-hole golf course
  • Basketball
  • Books
  • Children's pool
  • Fitness classes
  • Games
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Hiking/biking trails
  • Pickleball
  • Pro golf lessons
  • Pro golf shop
  • Shopping
  • Table tennis
  • Tennis lessons
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 30 meeting rooms
  • Conference centre (50,000 square foot of space)

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 12 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (91 centimetre high)
  • No lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 31.36 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room bottled water
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 to 25 for adults and USD 10 to 13 for children
  • Valet parking fee: USD 30 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Saddlebrook Resort
Saddlebrook Resort Wesley Chapel
Saddlebrook Wesley Chapel
Saddlebrook Hotel Tampa
Saddlebrook Resort Tampa Hotel Wesley Chapel
Saddlebrook Golf Resort Wesley Chapel
Saddlebrook Golf Resort
Saddlebrook Golf Wesley Chapel
Saddlebrook Golf Resort Spa
Saddlebrook Resort Spa
Saddlebrook Golf Resort Spa
Saddlebrook Golf Resort Spa Tampa North Wesley Chapel
Saddlebrook Golf Resort & Spa Tampa North - Wesley Chapel Resort

Frequently asked questions

What is the cancellation policy at Saddlebrook Resort?

Saddlebrook Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Saddlebrook Resort?

As of 28 Jun 2026, prices found for a 1-night stay for 2 adults at Saddlebrook Resort on 22 Jul 2026 start from NZ$312, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Saddlebrook Resort?

Yep, Saddlebrook Resort has uncovered valet parking with in/out privileges for USD 30 per night.

Is there a spa on site at Saddlebrook Resort?

There's no onsite spa, but this property does offer services like facials and body treatments, as well as sports massages.

Does Saddlebrook Resort have a pool?

Yep, and guests recommend it! Saddlebrook Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Saddlebrook Resort?

Saddlebrook Resort features 2 outdoor pools, 2 hot tubs and 3 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Saddlebrook Resort a romantic place to stay?

Al fresco dining and a lounge bar, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Saddlebrook Resort.

Is Saddlebrook Resort family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Saddlebrook Resort is a hit with families.

Does Saddlebrook Resort serve breakfast?

You bet, buffet brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Saddlebrook Resort?

No, Saddlebrook Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Saddlebrook Resort?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Saddlebrook Resort?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Saddlebrook Resort?

No, only service animals are allowed.

Is there a golf course on site at Saddlebrook Resort?

Yep, Saddlebrook Resort has a 27-hole golf course. A golf driving range, golf lessons, golf carts and golf clubs are also available.

Saddlebrook Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 72 out of 124 reviews
Rating 8 - Good. 9 out of 124 reviews
Rating 6 - Okay. 15 out of 124 reviews
Rating 4 - Poor. 12 out of 124 reviews
Rating 2 - Terrible. 16 out of 124 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities
Staff was very friendly and breakfast was delicious
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 3 nights in Feb 2026
Verified

4/10 Poor

rosemary

Disliked: Cleanliness, staff & service, property conditions & facilities
Pool was nice
They fold up the dirty towels for the next guest because there was a dirty footprint on mine!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating and service was prompt. Everyone was very friendly. Definitely plan to stay again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ronisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is absolutely amazing I didn't eat breakfast there but I'm sure it was awesome because everything else there was awesome
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Adanys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dafne

Liked: Cleanliness, staff & service, amenities
Room was clean, staff very nice and helpful.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Very friendly staff. Beautiful resort.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gary or Kasandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good environment
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Staff was very helpful and friendly
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were newly renovated and the staff were very helpful. Very roomy
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and the staff was very friendly and helpful. We enjoyed a great day at the pool with our family. However, the walls are very thin and you can hear EVERYTHING that is happening in adjacent rooms. Although the valet team is very helpful and friendly, I personally find it very inconvenient to be forced to use valet parking.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our room was far from the resort with the pool, restaurant etc. However the golf cart transportation to and from our room was fantastic and ever had to wait long. I learned that if I was to return to request a room in cluster 2 or 5 which was closer to the resort.
Stayed 3 nights in Feb 2026
Verified

4/10 Poor

Velma

Disliked: Cleanliness, amenities, property conditions & facilities
Wasn’t very happy with our stay. Found several roaches around unit and there was also a bug in the couch. We
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Larsen

Liked: Cleanliness
Disliked: Property conditions & facilities
Did not like the fact that you had to valet our car and shuttled to our room. The rooms were kind of dates.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
If you only want to sit around a pool or play golf, then this facility would be perfect. We stayed in a room that you might find in a regular hotel. However, this room did not have a table that you could sit at with your computer nor did it have a nice comfy chair to sit in. This place does not allow any freestanding parking and as a rule, you have to use a valet, which cost $30 a day more.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities
Spotless room, courteous staff... Good Internet
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Brenda Lee

Liked: Cleanliness
Communication was lacking. The cart drivers/bell men were very friendly and helpful.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Indra

Liked: Cleanliness, staff & service, amenities
There was a musty smell in the room. The thermometer could not be adjusted so I spent a very uncomfortable night in a hot room. The restaurant was great with great service.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
The resort is doing 90 million dollars in upgrades. Our 2-bedroom suite was upgraded and was very nice. I had the pork at Rare and it was delicious, highly recommend. We went off site for dinner at Cooper's Hawk and it was amazing. The tennis camp was a lot of fun and also played pickleball. The pool area was just updated as well. They did plant all new vegetation but the 2 week cold spell killed everything unfortunately and must be redone. They are going to open the spa in March 2026 and there is a sports bar that is going to open. This was a great resort.. Had a blast.
Stayed 7 nights in Feb 2026
Verified

4/10 Poor

Tracy

Liked: Amenities
Disliked: Cleanliness
No cleaning service Noisy neighbors Car damaged by valet staff
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Gary

Liked: Cleanliness
Disliked: Amenities
They make you valet your car no big deal they shuttle you to and from the registration area and your room. Until they dont come get you. Had to walk to the valet twice , not a short walk , maybe a mile. Everytime we called ahead to get our car they weren't available to get your car ahead of time, which is how they say to retrieve your car. Dont offer these amenities if you are not going to uphold them.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Nefertiti

Overall the property was okay. But I did not appreciate the extra cost of $26 per night for resort fees after my stay was already paid for and I did not experience any other resort amenities. Also they placed valet charges on my bill with out giving any other parking opportunities $30 ea night. That was terrible, clear communication with customers instead of charging extra fees after your stay. Thankfully the kind receptionist took off the valet parking. Due to a wedding the day I stayed, but that is not fair to customers to not make them aware of these charges.
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Miguel Angel

Disliked: Amenities
When we arrived, we had to valet our vehicle and then be taken to our room by a golf cart. We didn't know we wouldn't have access to our vehicle the whole time. When we requested a golf cart to pick us up to bring us to the main resort, it took over 40 minutes to arrive. Also, the "cafe" doesn't open until 11am..so much for morning coffee.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Daliana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was genuinely disappointed with my experience at this “resort.” While it is listed as a 4-star property on Expedia, my experience, and even Google ratings, tell a very different story. Upon arrival, it was immediately clear that the property does not match the images advertised. The location is misleading; it is situated at the far end of a golf course, which was not accurately represented in the listing. The overall presentation and atmosphere fell well below expectations for a resort of this supposed rating. Due to these concerns, I made the decision to leave shortly after arriving and booked accommodations at the Westin instead. I strongly encourage the property to be more transparent and accurate in how they present themselves online. Guests rely on those details when making travel decisions, and this experience did not reflect what was promised.
Stayed 3 nights in Mar 2026