Belmond - accommodation in Taormina

Amazing customer service! The team at NH Collections including Alberto, Angelo and Sarah made our holiday a very memorable one. We had an unforgettable time and the service levels are the best we experienced in all of Italy!

I stayed at this hotel for 5 nights with my older teenage son at the end of June and we had a fantastic time. It's very well located with a 3 minute walk into Taormina town plus a cliff side setting with amazing views down to the sea, across to mainland Italy and the wider area around Taormina. Our room was a bit of a squeeze but they accommodated our request for two single beds, rather than a double, and it came with a fabulous view of the sea. The air con was highly appreciated due to the high temperatures and the room met all our basic needs. It was slightly dated but did not spoil the enjoyment of our holiday plus the beds were very comfortable and we slept well. Breakfast was included and was buffet-style which suited us perfectly. The staff were mainly very helpful and polite - Giuseppe on the pool bar was excellent, all the reception staff were super helpful and polite, plus Nancy in the dining room was always smiling and happy to make me fresh coffees in the morning! They all spoke good English which we were thankful for. We ate at the hotel restaurant once while we there, it was empty apart from us but the food was delicious and the service was efficient and friendly. I would happily stay at the Splendid hotel again, if I'm ever lucky enough to be back in Taormina, and would highly recommend it based on all the above plus the reasonable cost.

The location is perfect to explore Taormina with shops, restaurants and tourist attractions within a few minutes walk. The hotel itself is unique built into the cliff and the views are breathtaking. The pool is clean is spacious and always had sun loungers available. Our room was fairly basic but it was extremely clean! The front desk could be a little bit more friendly, but overall the staff across the hotel were fine. Be aware that the hotel does not offer an iron or ironing board, which was pretty inconvenient. Overall, I’d highly recommend this hotel due to its location in Taormina.