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Hyatt Regency Taoyuan International Airport

4.5 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for Hyatt Regency Taoyuan International Airport

Couples treatment room(s), body treatments, aromatherapy, facials
Exterior
2 restaurants, breakfast, lunch served; local and international cuisine
Serves lunch, dinner and brunch
Down duvets, in-room safe, desk, soundproofing

Reviews

9.0 out of 10
Wonderful

Popular amenities

The current price is NZ$235
includes taxes & fees
21 July - 22 July

Explore the area

Map
No. 1-1, Hangzhan South Road, Dayuan District, Taoyuan City, 337041
  • Gloria Outlets
    ‪8 min drive‬
  • Xpark
    ‪8 min drive‬
  • Taoyuan International Baseball Stadium
    ‪11 min drive‬
  • Taipei (TPE-Taoyuan Intl.)
    ‪3 min drive‬

Room options

View all photos for Regency Executive Suite King with Airport View

Down duvets, in-room safe, desk, soundproofing

Regency Executive Suite King with Airport View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe room, 2 Single beds

Down duvets, in-room safe, desk, soundproofing

Deluxe room, 2 Single beds

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Down duvets, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds with Club Access

Down duvets, in-room safe, desk, soundproofing

Deluxe Room, 2 Single Beds with Club Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed

Down duvets, in-room safe, desk, soundproofing

Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Airport View)

Down duvets, in-room safe, desk, soundproofing

Room, 1 King Bed (Airport View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King bed and 1 Single bed Family Room with Airport View

1 King bed and 1 Single bed Family Room with Airport View

1 King bed and 1 Single bed Family Room with Airport View

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Room, 2 Single beds Airport View with Club Access

Down duvets, in-room safe, desk, soundproofing

Deluxe Room, 2 Single beds Airport View with Club Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
  • Sleeps 3
  • 2 Single Beds

View all photos for Regency Suite King with Airport View

Down duvets, in-room safe, desk, soundproofing

Regency Suite King with Airport View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 1 King Bed, Club lounge access (Airport View)

Down duvets, in-room safe, desk, soundproofing

Room, 1 King Bed, Club lounge access (Airport View)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Club lounge access (Airport View)

Down duvets, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Club lounge access (Airport View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Down duvets, in-room safe, desk, soundproofing

Room, 2 Single Beds

7.0 out of 10
Good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Club lounge access

Down duvets, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Club lounge access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Club lounge access

Down duvets, in-room safe, desk, soundproofing

Room, 1 King Bed, Club lounge access

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 single Beds with Airport View

Down duvets, in-room safe, desk, soundproofing

Room, 2 single Beds with Airport View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
  • Sleeps 3
  • 2 Single Beds

About the area

Taoyuan City

A luxury stay in Taoyuan City awaits you at Hyatt Regency Taoyuan International Airport. You'll be 8.7 km (5.4 mi) from Gloria Outlets and 10.7 km (6.6 mi) from Taoyuan International Baseball Stadium. Highlights at this eco-friendly hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages and facials along with aromatherapy and reflexology. The restaurant, Market Café, serves local and international cuisine and is open for breakfast, lunch and dinner. The Lounge is the hotel's own lobby lounge, serving drinks along with brunch and lunch. Enjoy the 24-hour gym, steam room, kids' swimming pool and lifeguards on site. Business amenities include 5 meeting rooms, conference space, and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of a free airport shuttle. .Sights within a 20-minute drive of this 4.5-property class Dayuan District hotel include Zhuwei Fishing Port and Jungli Night Market.

What's nearby

  • Gloria Outlets - 8 min drive - 9.2 km
  • Xpark - 8 min drive - 9.5 km
  • Taoyuan International Baseball Stadium - 11 min drive - 12.2 km
  • Zhuwei Fishing Port - 12 min drive - 11.7 km
  • Jungli Night Market - 16 min drive - 20.3 km

Getting around

  • Airport Hotel Station - 4 min walk
  • Taoyuan Station - 14 min drive
  • Taoyuan International Airport (TPE) - 10 min drive

Restaurants

  • ‪麥當勞 - ‬3 min drive
  • ‪SUNMAI BAR 航站一店 - ‬7 min drive
  • ‪illy In Tao Yuan Airport - ‬7 min drive
  • ‪麥當勞 - ‬6 min drive
  • ‪星巴克 - ‬7 min drive

About this property

Hyatt Regency Taoyuan International Airport

Luxury hotel with 2 restaurants and full-service spa
Hyatt Regency Taoyuan International Airport offers its guests a full-service spa, an indoor pool, and a steam room. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre, 5 meeting rooms, and limo/town car service are available. A children's pool, a 24-hour fitness centre, and multilingual staff are also featured at the luxury Hyatt Regency Taoyuan International Airport. A roundtrip airport shuttle is free (available on request). Limited free parking is available on a first-come, first-served basis.

This 4.5-star Taoyuan City hotel is smoke free.

  • 476 guestrooms or units
  • 9 levels
  • 2 buildings
  • 2 dining venues
  • 669 sq. m of conference space
  • Built in 2009
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hyatt Regency Taoyuan International Airport offers 476 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 6:00 AM to 11:00 AM at scheduled times and on request
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends; TWD 770 for adults and TWD 385 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bakery
  • Market Café
  • The Lounge
  • Wei Fang

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 9 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TWD 924.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: TWD 1500 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TWD 770 for adults and from TWD 385 for children
  • Rollaway bed fee: TWD 924.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, cash, mobile payments, Google Pay, Apple Pay and Samsung Pay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

We should mention

  • Pool access available from 6:30 AM to 10:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Novotel Taipei
Novotel Taipei Hotel
Novotel Taipei Hotel Taoyuan International Airport
Novotel Taipei Taoyuan International Airport
Novotel Taoyuan International Airport
Novotel Taoyuan International Airport Taipei
Taipei Novotel
Taipei Taoyuan International Airport
Taoyuan International Airport Taipei
Novotel Taipei Taoyuan International Airport Hotel Dayuan
Novotel Taipei Taoyuan International Airport Hotel
Novotel Taipei Taoyuan International Airport Dayuan
Novotel Taipei Taoyuan Dayuan
Hyatt Regency Taoyuan Airport
Novotel Taipei Taoyuan International Airport
Hyatt Regency Taoyuan International Airport Hotel
Hyatt Regency Taoyuan International Airport Taoyuan City
Hyatt Regency Taoyuan International Airport Hotel Taoyuan City

Frequently asked questions

What is the cancellation policy at Hyatt Regency Taoyuan International Airport?

Hyatt Regency Taoyuan International Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Taoyuan International Airport?

As of 27 Jun 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Taoyuan International Airport on 21 Jul 2025 start from NZ$234.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Taoyuan International Airport?

Yep, Hyatt Regency Taoyuan International Airport has a free self car park. Onsite parking is limited.

Is there a spa on site at Hyatt Regency Taoyuan International Airport?

Yep, there is an onsite spa at Hyatt Regency Taoyuan International Airport. You'll enjoy heaps of services like facials and body treatments.

Does Hyatt Regency Taoyuan International Airport have a pool?

Hyatt Regency Taoyuan International Airport has an indoor pool and a kids' pool. The pool is open 6:30 AM to 10:30 PM.

What luxury perks are available at Hyatt Regency Taoyuan International Airport?

Hyatt Regency Taoyuan International Airport features a full-service spa, an indoor pool and 2 restaurants.

Is Hyatt Regency Taoyuan International Airport family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Regency Taoyuan International Airport is a hit with families.

Does Hyatt Regency Taoyuan International Airport serve breakfast?

You bet, buffet breakfast is offered weekdays from 6:00 AM to 10:00 AM and on weekends between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hyatt Regency Taoyuan International Airport?

Yep, there's a free airport shuttle that runs from 6:00 AM - 11:00 AM on request.

Is there a bar or restaurant at Hyatt Regency Taoyuan International Airport?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Taoyuan International Airport?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hyatt Regency Taoyuan International Airport?

No, pets are not allowed.

Hyatt Regency Taoyuan International Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1152 out of 1879 reviews
Rating 8 - Good. 471 out of 1879 reviews
Rating 6 - Okay. 167 out of 1879 reviews
Rating 4 - Poor. 57 out of 1879 reviews
Rating 2 - Terrible. 32 out of 1879 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JIN, Hemet

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

SHENG WEI, Irvine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice option for layover at TPE. Convenient transportation to and from the airport, either by shuttle or metro.
Stayed 1 night in Mar 2025

10/10 Excellent

Charng Shu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not bad hotel for the real early flight.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and was close to airport. Highly recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Stayed 1 night in Mar 2025

6/10 Okay

Wenko, GILBERT

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Airplane took off during the night and the room facing the runway was very noisy.
Stayed 1 night in Mar 2025

6/10 Okay

Shuyi, Los Gatos

Business traveller, Travelled with partner
Liked: Cleanliness
I can smell jet fuel from my room, and the Chinese food restaurant at the hotel is at most average
Stayed 2 nights in Mar 2025

8/10 Good

Josephine, Mont Belvieu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I feel that the former glory of this property’s past is over. The bathroom amenities were subpar. They had a weak hair dryer, shampoo but no conditioner, body soap but no washcloth. I called the lobby asking for my missing items but they didn’t seem to have anything but bottled water. They gave us a bottle labeled as hair conditioner but was a mix of creamy and clear liquid that was foaming. The toilet was not a whashlet that we thought we saw in a YouTube video. The bed was a little too hard for me. Other than that, the hotel staff was very nice and helpful with instructions on how to get around Taipei. And they offered free shuttle to the airport.
Stayed 1 night in Mar 2025

10/10 Excellent

Mitosheila

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely will stay again here !
Stayed 1 night in Mar 2025

10/10 Excellent

Aixuan

Liked: Cleanliness, amenities
Convenient. Good to have shuttle
Stayed 1 night in Mar 2025

8/10 Good

Charity

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was conveniently located to the airport and provided airport shuttle bus. The food is good and the room was clean. One thing that the hotel could help the traveller is that the shuttle bus schedule to include a schematic diagram showing the pick-up point from the airport especially terminal 1(Taoyuyan International Airport).
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin S

Stayed 1 night in Mar 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the interior of the property. It's very big and modern
Stayed 1 night in Mar 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Derek Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
make sure to have a topped up easy card for easy access by mrt from the airport
Stayed 1 night in Mar 2025

8/10 Good

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Hsiang Lan

Travelled with family
Disliked: Property conditions & facilities
The room is very simple, the bathroom is very narrow. The foods are not worthy of the prices.
Stayed 1 night in Mar 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in every area were kind and helpful. The receptionists: corteous and careful in explaining every detsil.The buffet staff: friendly and warm
Stayed 1 night in Mar 2025

6/10 Okay

Key

Liked: Cleanliness, staff & service
The bathroom is ordinary. There is only half door of the shower room, you have to be careful not to splash the water out. The shower head is tube-like and can only hang around your chest area. It may look sleek if that what you like but not practical. There are Barth towels and hand towels but no hand towels.
Stayed 1 night in Mar 2025

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our second extended stay at The Gaya in Taitung, while visiting family. it felt 'tired' this time. Carpets in hallway a bit dirty, although I understand wheeling luggage along them won't help. Since our last visit, Taiwan has implemented no single use items in the room. And I do support this. On the other hand, the tea/coffee station was very sparse... 2 coffee bags, 2 tea bags. No sugar, no milk/creamer, no spoons. Maybe I could have requested that, but it was not a welcoming experience in my opinion. The front desk staff are nice but the language is a barrier as they didn't understand much English. I will say the bedding and duvet, and beds and pillows are wonderful! So comfortable. The floors have a nice quiet vibe and we didn't hear noise from any other rooms, so that is a huge plus. And finally.... as a few have pointed out in the reviews.... why on earth is the pool closed at the nicest part of the day when it would be nice to sit and read and swim?. It's closed from 11am to 3.30pm give or take 30 mins with winter/summer hours. It left us very frustrated after a morning out in the sun and heat. We did check out the Sheraton while we were there and may consider that next time, but overall I do recommend this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service
Nice facility. Not insulated for noise for its location and all the noise from the nearby construction, which apparently starts at 4: 00 AM, is not conducive
Stayed 1 night in Mar 2025

8/10 Good

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the airport. Free shuttle. Very helpful staff.
Stayed 1 night in Mar 2025