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Hotel Cervantino

Property class: 2.5

Photo gallery for Hotel Cervantino

A spacious hotel lobby with a high ceiling, multiple floors, and a central area with potted plants and a round table.
A spacious lobby with a high ceiling, multiple potted plants, and a central seating area.
A spacious indoor area with multiple tables and chairs, potted plants, and a balcony.
A beach with waves at sunset.
A hotel lobby with a reception desk, seating area, and a chandelier.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
1a. Oriente 6 Centro, Tapachula, CHIS, 30700
  • Place, Bicentennial Park
    ‪3 min walk‬
  • Place, Miguel Hidalgo Central Park
    ‪8 min walk‬
  • Place, Archaeological Museum of Soconusco
    ‪8 min walk‬
  • Airport, Tapachula, Chiapas (TAP-Tapachula Intl.)
    ‪39 min drive‬

Room options

View all photos for Habitación estándar 1 cama matrimonial con ventilador

A hotel room with a double bed, a nightstand, a wall-mounted lamp, a window with curtains, and a door.

Habitación estándar 1 cama matrimonial con ventilador

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Habitacion Superior 1 cama matrimonial con aire acondicionado

A neatly made bed with a wooden headboard, a wall-mounted light, and a butterfly painting.

Habitacion Superior 1 cama matrimonial con aire acondicionado

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Habitacion Estandar 2 camas matrimoniales con ventilador

A hotel room with two beds, each with an orange bedspread, a wooden headboard, and a wall-mounted light fixture.

Habitacion Estandar 2 camas matrimoniales con ventilador

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Habitacion Superior 2 camas matrimoniales con aire acondicionado

A hotel room with two beds, each with a wooden headboard, a painting on the wall, and a small table between the beds.

Habitacion Superior 2 camas matrimoniales con aire acondicionado

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room Standard

Desk, free WiFi, bed sheets

Double Room Standard

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room Standard

Desk, free WiFi, bed sheets

Double Room Standard

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Quadruple Room Standard

Desk, free WiFi, bed sheets

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

About the area

Tapachula

Hotel Cervantino puts you in the heart of Tapachula, within just a 10-minute stroll of Bicentennial Park and Miguel Hidalgo Central Park. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Additionally, you'll find luggage storage and a water dispenser. There's also the convenience of free self parking. .Sights within a 10-minute walk of this Tapachula hotel include Archaeological Museum of Soconusco and Plaza Cristal Shopping Center is within 30 minutes.

What's nearby

  • Bicentennial Park - 3 min walk - 0.3 km
  • Miguel Hidalgo Central Park - 8 min walk - 0.7 km
  • Archaeological Museum of Soconusco - 8 min walk - 0.7 km
  • Plaza Cristal Shopping Center - 5 min drive - 2.2 km
  • Centro Comercial AlaÏa Tapachula - 6 min drive - 2.6 km

Getting around

  • Tapachula, Chiapas (TAP-Tapachula Intl.) - 27 min drive

Restaurants

  • ‪Tortas La Reyna - ‬6 min walk
  • ‪Cockteles El Gordo - ‬5 min walk
  • ‪Marisqueria Tuti Mar I - ‬6 min walk
  • ‪Hojaldras De Tapachula - ‬3 min walk
  • ‪comida china - ‬4 min walk

About this property

Hotel Cervantino

Hotel Cervantino offers its guests tour/ticket assistance and a water dispenser. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This Tapachula hotel is smoke free.

  • 33 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site
  • Water dispenser
Hotel Cervantino offers 33 accommodations with designer toiletries and free toiletries. Televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
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The price is NZ$67
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Ceiling fan
  • Desk
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

We should mention

  • There is no hot water on site.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Hotel Cervantino.

Property is also known as

Cervantino Tapachula

Hotel Cervantino

Hotel Cervantino Tapachula

Hotel Cervantino Tapachula, Mexico - Chiapas

Hotel Cervantino Tapachula Mexico - Chiapas

Hotel Cervantino Hotel

Hotel Cervantino Tapachula

Hotel Cervantino Hotel Tapachula

Frequently asked questions

Is parking available at Hotel Cervantino?

Yep, Hotel Cervantino has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Cervantino?

The closest beach to Hotel Cervantino is Ocós San Marcos Beaches (44.2 km).

Is there a free airport shuttle available at Hotel Cervantino?

No, Hotel Cervantino does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Cervantino?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Cervantino?

No, only service animals are allowed.

Hotel Cervantino Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 105 out of 279 reviews
Rating 8 - Good. 107 out of 279 reviews
Rating 6 - Okay. 35 out of 279 reviews
Rating 4 - Poor. 14 out of 279 reviews
Rating 2 - Terrible. 18 out of 279 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent
Stayed 3 nights in Sep 2023
Verified review

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Douglas

Liked: Staff & service
Quit, shopping close, nice staff
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown.
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Sarbjit

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 1 night in May 2025
Verified review

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is okay
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Wendy Aurelis

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good
Stayed 1 night in Aug 2023
Verified review

2/10 Terrible

Pouria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception was very rude Area was noisy
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful. Ask for AC if you want it.
Verified review

4/10 Poor

Marien

Liked: Staff & service
Disliked: Amenities
I was expecting a room with AC working. It was just a fan. It was rated 4stars and It was my idea of 4 stars hotel.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent and cheap place to stay. Most rooms have no air conditioner or hot water. Air is almost a must in Tapachula. If you want air and hot water, send them a message through the app and they will put you in a room with those.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Rachael

Liked: Cleanliness
Disliked: Property conditions & facilities
No hot water. Extremely hot. Hidden charges. Let people shout in the common area until 1 am. Little food nearby. Overpriced for what you get.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no hot water for shower.
Stayed 2 nights in Jan 2024
Verified review

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The WORST hotel I have EVER stayed at in my 70 years! 1 towel in room for 2 people. NO hot water. AC that barely worked. NO way to lock my door. I had to sleep with a chair blocking the door for security! When I checked out after 1 night of my 3 night stay they gave me NO refund! Horrible!!!
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Anisel

Disliked: Cleanliness, amenities, property conditions & facilities
La habitación estaba sucia y el drenaje del baño olía mal, las toallas deben reemplazarlas están muy gastadas, el aspecto en general de la infraestructura es descuidado. Tiene una buena ubicación para acceder al centro. El aire acondicionado funciona bien y las sábanas estaban limpias.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Dairon

Liked: Cleanliness, amenities, property conditions & facilities
Buena atencion y los cuartos bien limpios
Stayed 14 nights in Jan 2026
Verified review

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Für die eigentlich sehr gute Qualität des Gebäudes und die schlichten, aber auch guten und sauberen Zimmer ist es einfach enttäuschend, dass es kein fließend warmes Wasser gibt. Gerade in einer heißen Gegend, in der man häufiger duschen möchte, ist das eiskalte Wasser in der Dusche furchtbar.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Alan Michell

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Juan Pablo

Liked: Cleanliness, room comfort
Todo bien, solo que en la página no informan que no cuentan con agua caliente
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Pit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Klimaanlage funktioniert gut. Personal freundlich und kompetent.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Sergio federico

Liked: Staff & service, property conditions & facilities
Todo muy bien gracias x la estancia.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato y ambiente, lo único malo es que empiezan hacer ruidos muy temprano los trabajadores y te despiertan.
Stayed 3 nights in Aug 2025