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Hotel Fénix

3.0 star property

Photo gallery for Hotel Fénix

Terrace/patio
A restaurant interior with wooden ceiling, tiled floor, and rustic decor. Tables are set with chairs, and a counter is visible in the background.
View from property
Property amenity
Superior Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
The current price is NZ$95
includes taxes & fees
3 Aug - 4 Aug

Explore the area

View map
4a. Avenida. Norte 19, Centro, Tapachula, CHIS, 30700
  • Place, Miguel Hidalgo Central Park
    ‪2 min walk‬
  • Place, Bicentennial Park
    ‪6 min walk‬
  • Place, Plaza Cristal Shopping Center
    ‪5 min drive‬
  • Airport, Tapachula, Chiapas (TAP-Tapachula Intl.)
    ‪39 min drive‬

Room options

View all photos for Room

Down duvets, in-room safe, desk, blackout curtains

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds

A room with two beds, a nightstand, a telephone, and a window with curtains.

Superior Room, 2 Double Beds

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

Down duvets, in-room safe, desk, blackout curtains

Room

  • 20 sq m
  • Sleeps 2
  • Free Wi-Fi

About the area

Tapachula

Hotel Fénix puts you in the heart of Tapachula, within steps of Miguel Hidalgo Central Park and Archaeological Museum of Soconusco. Highlights at this Colonial hotel include a restaurant, free self-parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find a 24-hour business centre and laundry facilities. .Sights within a 10-minute walk of this 3-property class Tapachula hotel include Bicentennial Park and within 30 minutes you'll find Plaza Cristal Shopping Center.

What's nearby

  • Miguel Hidalgo Central Park - 2 min walk - 0.2 km
  • Archaeological Museum of Soconusco - 2 min walk - 0.2 km
  • Bicentennial Park - 6 min walk - 0.6 km
  • Plaza Cristal Shopping Center - 5 min drive - 2.2 km
  • Centro Comercial AlaÏa Tapachula - 6 min drive - 2.6 km

Getting around

  • Tapachula, Chiapas (TAP-Tapachula Intl.) - 26 min drive

Restaurants

  • ‪El Carboncito - ‬4 min walk
  • ‪Tortas La Reyna - ‬2 min walk
  • ‪La Parrilla - ‬3 min walk
  • ‪Gramlich Café Terraza - ‬1 min walk
  • ‪Cockteles El Gordo - ‬2 min walk

About this property

Hotel Fénix

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a meeting room are available.

Public spaces have free WiFi. The business-friendly Hotel Fénix also features tour/ticket assistance, a garden, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Colonial Tapachula hotel.

  • 46 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1953
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Fénix offers 46 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. This Tapachula hotel provides complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1953
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

The host will greet guests on arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Hotel Fénix Tapachula
Fénix Tapachula
Hotel Fénix Hotel
Hotel Fénix Tapachula
Hotel Fénix Hotel Tapachula

Frequently asked questions

What is the cancellation policy at Hotel Fénix?

Hotel Fénix offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Fénix?

As of 4 Jul 2026, prices found for a 1-night stay for 2 adults at Hotel Fénix on 3 Aug 2026 start from NZ$95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Fénix?

Yep, Hotel Fénix has a free self car park.

Are there any beaches close to Hotel Fénix?

The closest beach to Hotel Fénix is Ocós San Marcos Beaches (44.4 km).

Is there a free airport shuttle available at Hotel Fénix?

No, Hotel Fénix does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Fénix?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Fénix?

Check-in begins at 2:00 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Fénix?

No, pets are not allowed.

Hotel Fénix Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 146 out of 246 reviews
Rating 8 - Good. 61 out of 246 reviews
Rating 6 - Okay. 22 out of 246 reviews
Rating 4 - Poor. 9 out of 246 reviews
Rating 2 - Terrible. 8 out of 246 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Find staff very helpful and courteous!
Stayed 27 nights in Feb 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were all clean, the staff were all friendly and helpful
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the beds very comfortable. Staff were all friendly and helpful
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
clean room nice bed exelent location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Trudy

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed this nice hotel in the centre of town. It had nice decor with plants around a courtyard. It was very clean and had air-conditioning. The restaurant was very nice and had reasonable prices.
The square in Tapachula
Stayed 1 night in Jan 2026
Verified

8/10 Good

Nicacio Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and place thanks we will be back .
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Nicacio Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son loves this place .nice and clean and the people are nice .
Stayed 1 night in Dec 2024
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite comfortable stay. It’s a no frills hotel. The staff is always very friendly.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rony

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Ma Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the facility, very clean, lots of green áreas, central to the many places , breakfast is great and staff is very nice.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good stay nice place and area. Quiet
Stayed 2 nights in Apr 2025
Verified

2/10 Terrible

Raphael

Disliked: Cleanliness, amenities, property conditions & facilities
Light on the roon os terrible, too noisy the air conditioner, breakfast terrible
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

ISMAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around good experience!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Torsten

Liked: Cleanliness, staff & service, amenities
Bra
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Nicacio Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable .thanks
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Kenyer Manuel

Good
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Osdany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful experience good service
Stayed 7 nights in Oct 2023
Verified

10/10 Excellent

leon

Liked: Staff & service, property conditions & facilities
Great service
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean with many plants which I like.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Fatehbir Singh

Liked: Cleanliness, staff & service, property conditions & facilities
everything is good and perfect
Stayed 1 night in Mar 2024
Verified

4/10 Poor

Jendi

From the outside was clean and nice! But the inside they had cockrouches!😖 Bed weren’t comfy!
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Rafael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
parking Lot pool of water
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Amilcar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2024