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City Garden Hotel

3.0 star property

Photo gallery for City Garden Hotel

Front of property
Deluxe Twin Room, Sea View
Interior
Shower, free toiletries, hair dryer, slippers
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is NZ$42
includes taxes & fees
11 June - 12 June

Explore the area

View map
TB457, TB458 & TB459, Lot 92/93/94, Blk M, Bandar Sabindo, Tawau, Sabah, 91000
  • Place, Tawau State Library
    ‪2 min walk‬
  • Place, Tawau Federal House
    ‪3 min walk‬
  • Place, Tawau Tanjung Market
    ‪6 min walk‬
  • Airport, Tawau (TWU)
    ‪39 min drive‬

Room options

View all photos for Deluxe Double Room, Sea View

Deluxe Double Room, Sea View

Deluxe Double Room, Sea View

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Sea View

Deluxe Twin Room, Sea View

Deluxe Twin Room, Sea View

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Queen

Coffee and/or coffee maker

Standard Queen

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Twin

In-room safe, desk, soundproofing, iron/ironing board

Standard Twin

  • Sleeps 2
  • Free Wi-Fi

Deluxe Twin

  • Sleeps 2
  • Free Wi-Fi

About the area

Tawau

City Garden Hotel places you in the centre of Tawau, connected to a shopping centre and within a 30-minute stroll of Tawau State Library and Hospital Besar Tawau. Highlights at this hotel include in-room free WiFi and LED TVs. .This hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Additionally, you'll find free newspapers in the lobby, luggage storage and a front desk safe. .With a stay at this 3-property class Tawau hotel, you'll be 3.4 km (2.1 mi) from Tawau Golf Club.

What's nearby

  • Tawau State Library - 2 min walk - 0.2 km
  • Tawau Federal House - 3 min walk - 0.3 km
  • Tawau Tanjung Market - 6 min walk - 0.6 km
  • Al-Kauthar Mosque - 6 min walk - 0.6 km
  • St. Patrick's Anglican Church - 6 min walk - 0.6 km

Getting around

  • Tawau (TWU) - 35 min drive

Restaurants

  • ‪Yassin Curry House - ‬4 min walk
  • ‪Good View Seafood Restaurant - ‬1 min walk
  • ‪Nafeesa Beriyani House - ‬5 min walk
  • ‪Restoran Hamed Firdaus - ‬4 min walk
  • ‪Restoran Yassin - ‬5 min walk

About this property

City Garden Hotel

City Garden Hotel offers its guests complimentary newspapers in the lobby, dry cleaning/laundry services, and a front desk safe. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 3-star Tawau hotel.

  • 1 building
  • 39 guestrooms or units
  • 3 levels
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Smoking in designated areas
City Garden Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. 32-inch LED televisions come with satellite channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Front of property – evening/night
Heritage Hotel
Tawau
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
3.9 out of 5, Good, 112 reviews
The price is NZ$50
includes taxes & fees
10 July - 11 July
Heritage Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • On the waterfront

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 50.0 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and JCB International. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in.

Property is also known as

City Garden Hotel Tawau
City Garden Tawau
City Garden Hotel Hotel
City Garden Hotel Tawau
City Garden Hotel Hotel Tawau

Frequently asked questions

What is the cancellation policy at City Garden Hotel?

City Garden Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at City Garden Hotel?

As of 9 Jun 2026, prices found for a 1-night stay for 2 adults at City Garden Hotel on 11 Jun 2026 start from NZ$42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to City Garden Hotel?

The closest beach to City Garden Hotel is Pantai Batu Lamampu (22.1 km).

Is there a free airport shuttle available at City Garden Hotel?

No, City Garden Hotel does not offer an airport shuttle service.

What time are check-in & check-out at City Garden Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at City Garden Hotel?

No, pets are not allowed.

City Garden Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 23 out of 57 reviews
Rating 8 - Good. 27 out of 57 reviews
Rating 6 - Okay. 5 out of 57 reviews
Rating 4 - Poor. 2 out of 57 reviews
Rating 2 - Terrible. 0 out of 57 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

657

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good, breakfast is nice
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Tapos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel near the waterfront. Lots of street food restaurants nearby. Local shopping mall at walking distance.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good value for money. 10 minute walk to the ferry terminal with loads of food options on its doorstep. Very clean and comfortable with toiletries provided.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Eloise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in Tawau

Really great hotel- staff were very friendly and helpful. We stayed for 4 nights and couldn't have asked for anything more. Excellent wifi. English speaking staff at reception. Great area with lots of shops and restaurants to explore. Would highly recommend if you seen in tawau for any length of time!
Verified

10/10 Excellent

Lee Kah

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place really surprised me. The pictures do not do it justice. I stayed in a non-smoking room, not sure what smoking floors are like. Staff there are very helpful.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Katherine

Liked: Staff & service, amenities, property conditions & facilities
The water pressure for the shower is good but the towel provided is dark and looked unclean. Overall, the room is clean.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is fine except strangely, I repeatedly couldn't get any WiFi connections when using my laptop.
Stayed 1 night in Apr 2025
Verified

8/10 Good

KOK TUCK

Liked: Cleanliness
Opposite restaurant there’s row of food stalls.Tv channels lousy.Aircond cold but can’t control temperature
Stayed 1 night in Aug 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is fine, except I repeatedly couldn't get any WiFi connections for my laptop. As a result, I couldn't proceed to complete my work. The friendly receptionist was trying his best to help but to no avail. Hope the hotel management will look into the problem and strive to provide a better WiFi service for all potential guests.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Carla

Liked: Cleanliness, amenities, property conditions & facilities
Dicht bij de minibus naar semporna, genoeg restaurants en eetgelegenheden aan de overkant, paar minuten lopen van grote supermarkt, overal winkels, en salons
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Antelio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tawau zona da evitare

Camera di quint’ordine, bagno fatiscente. Tutto sommato pulito. La zona fa veramente schifo e oltre a qualche topo in giro e qualche bancarella di cibo locale (preparato Dio solo sa dove e come), non esiste null’altro. Qualche barbiere al massimo.
Stayed 1 night in Aug 2025
Verified

8/10 Good

SYED NASIRIN BIN SYED ZAINOL ABIDIN

Liked: Staff & service, property conditions & facilities
New hotel. Super clean. Safe parking
Stayed 1 night in Jun 2022
Verified

8/10 Good

Harmiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Toiletries are complete in the bathroom. If you're staying for the weekend, there's a Sunday market nearby to visit! There's seafood restaurant and nearby grocery store if you need to buy extra stuff.
Stayed 1 night in Jan 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The hotel has a great location downtown near the sea, the mosque and the fish markets. Easy walk to many local sites and restaurants.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.. I like to come again
Stayed 1 night in Feb 2020
Verified

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities

Nice, clean and fresh

Nice, clean and fresh hotel in Semporna. Easy base to walk around town and access restaurants. Didn't hear a peep from outside or any other guests. Reception staff were super helpful in organising an early morning ride to Tawau and got us a great price. Only negative would be that i found the bed way too hard... felt like 10cm of padding on top of a slab of wood. Don't know that i could have handled more than 2 nights purely from the mattress perspective. Other than that would recommend it.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service
Good location nice and clean Good location nice and clean
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

SYAWAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Location is good.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel in Tawau. It was clean, felt new, affordable, and has an elevator. It’s across the street from the seafood court. Kam Ling is wonderful. Centrally located, and very convenient for shopping.
Stayed 1 night in May 2019
Verified

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient for a few nights

Friendly staff, comfortable bed, right across from sea food restaurants
Stayed 2 nights in May 2019
Verified

8/10 Good

eizo

Liked: Staff & service

思いの外感じの良いホテル

場所柄選択肢が少なく適当に選んだホテルだったが低価格にもかかわらず思いの外対応が良く感じの良いホテルでした。目の前の海鮮レストランがあって良いのですが高めであまりおすすめ出来ません。高評価なのでこのホテルの為にも是非掲載してほしい！hotels.comには意図的な不掲載をやめてほしい！
Stayed 1 night in May 2019
Verified

6/10 Okay

Xuanyi

Liked: Staff & service, property conditions & facilities, room comfort

Smelly sheets

The hotel and everything else was okay except the smell of the bedsheets and towels. They smelled like they didn't put detergent in the laundry and it smelled really horrible. Even when I was sleeping face up, I could still smell it. Not a pleasant experience. Had a booking with the same hotel a few days later and went to hurriedly cancel the booking.
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant and relaxing.

I was quite sick when I arrived. The desk told me where to find a health clinic and it was a positive experience. Also found me a breakfast place near the hotel. The local breakfast was not the best. The air conditioner was too floral for me and I mentioned it to the desk and they immediately changed the air filters. Good area for shopping for essentials. I enjoyed my stay and the people were warm and welcoming.
Stayed 2 nights in Jul 2018