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Mercure Telford Centre Hotel

4.0 star property
Hotel in Telford with full-service spa and fitness centre

Photo gallery for Mercure Telford Centre Hotel

In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Meeting facility
Reception
Serves lunch and dinner

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Pool
  • Parking available
  • Bar
The current price is NZ$146
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
Forgegate, Telford Centre, Telford, England, TF3 4NA
  • Place, Telford Shopping Centre
    ‪5 min walk‬
  • Place, The International Centre
    ‪12 min walk‬
  • Place, Iron Bridge
    ‪11 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(47 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

In-room safe, desk, laptop workspace, iron/ironing board

Classic Room, 2 Single Beds

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Privilege, Premium Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Bathrobes
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Double Bed

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Standard Double Room, 1 Double Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible (Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Double Bed, Accessible (Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

About the area

Telford

Mercure Telford Centre Hotel places you in the centre of Telford, within just a 5-minute stroll of Telford Shopping Centre and within 15 minutes of Telford Town Park. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include access to the sauna and steam room. The restaurant, Iron Masters Restaurant, serves British cuisine and is open for lunch and dinner. Iron Masters Bar is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the gym and sauna. 4004 square feet (372 square metres) of event facilities include 9 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning full breakfast is served between 6:30 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 15-minute walk of this Telford hotel include Cineworld Telford and Telford Ice Rink.

What's nearby

  • Telford Shopping Centre - 5 min walk - 0.4 km
  • Telford Town Park - 11 min walk - 0.9 km
  • The International Centre - 12 min walk - 1.1 km
  • Ironbridge Gorge - 7 min drive - 5.3 km
  • Iron Bridge - 11 min drive - 10.3 km

Getting around

  • Telford Central Station - 12 min walk
  • Birmingham Airport (BHX) - 56 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪The Thomas Botfield (Wetherspoon) - ‬10 min walk
  • ‪The Euston Way - ‬9 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Mercure Telford Centre Hotel

Hotel in Telford with full-service spa and fitness centre
Mercure Telford Centre Hotel offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 9 meeting rooms. Event space at this hotel measures 4004 square feet (372 square metres) and includes a conference centre. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Mercure Telford Centre Hotel. Parking is available for a fee.

This 4-star Telford hotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 3 levels
  • Conference rooms
  • 4004 sq ft of conference space
  • 372 sq. m of conference space
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Telford Centre Hotel offers 153 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Telford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Iron Masters Bar
  • Iron Masters Restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (4,004 square foot of space)

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation (varies based on length of stay)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 10.00 per person
  • Self-parking fee: GBP 10 per night
  • Pet fee: GBP 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property uses solar energy, plus a grey water recycling system.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Park Inn Radisson Hotel Telford
Park Inn Radisson Telford
Park Inn Telford
Radisson Park Inn Telford
Radisson Telford
Telford Park Inn
Park Inn By Radisson Telford England
Park Inn By Radisson Telford Hotel Telford
Telford Centre Hotel AccorHotels Now Open
Hotel AccorHotels Now Open
Telford Centre AccorHotels Now Open
AccorHotels Now Open
Hotel The Telford Centre Hotel By AccorHotels (Now Open) Telford
Telford The Telford Centre Hotel By AccorHotels (Now Open) Hotel
Hotel The Telford Centre Hotel By AccorHotels (Now Open)
The Telford Centre Hotel By AccorHotels (Now Open) Telford
Park Inn by Radisson Telford
Telford Accorhotels Now Open
Mercure Telford Hotel Telford
Mercure Telford Centre Hotel Hotel
Mercure Telford Centre Hotel Telford
The Telford Centre Hotel By AccorHotels
Mercure Telford Centre Hotel Hotel Telford

Frequently asked questions

What is the cancellation policy at Mercure Telford Centre Hotel?

Mercure Telford Centre Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Telford Centre Hotel?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Mercure Telford Centre Hotel on 23 Nov 2025 start from NZ$146.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Telford Centre Hotel?

Yep, Mercure Telford Centre Hotel has a self car park for GBP 10 per night.

Is there a spa on site at Mercure Telford Centre Hotel?

Yep, there is an onsite spa at Mercure Telford Centre Hotel. It has a steam room and a sauna.

Does Mercure Telford Centre Hotel have a pool?

Mercure Telford Centre Hotel has an indoor pool. The pool is open 7:00 AM to 9:00 PM.

Is Mercure Telford Centre Hotel family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Mercure Telford Centre Hotel is a hit with families.

Does Mercure Telford Centre Hotel serve breakfast?

You bet, full brekkie is on offer daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Mercure Telford Centre Hotel?

No, Mercure Telford Centre Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Telford Centre Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Telford Centre Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Mercure Telford Centre Hotel?

Furry friends are welcome at Mercure Telford Centre Hotel, with food and water bowls on offer.

Reviews

Mercure Telford Centre Hotel Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 289 out of 640 reviews
Rating 8 - Good. 183 out of 640 reviews
Rating 6 - Okay. 86 out of 640 reviews
Rating 4 - Poor. 38 out of 640 reviews
Rating 2 - Terrible. 44 out of 640 reviews

Reviews

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately I can’t remember the name of the staff on reception but she was excellent. So friendly and welcoming. Thank you!
Stayed 1 night in Jul 2025

8/10 Good

Bodil

Stayed 1 night in Jul 2025

8/10 Good

Jonas

Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel in good location Clean room . Bathroom could do with spruce up. Good facilities. Lovely breakfast. Friendly staff and helpful.
Stayed 1 night in Jul 2025

8/10 Good

Chris

Stayed 2 nights in Jul 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Peter

Pretty awful breakfast

Breakfast was pretty substandard and food was cold they had cue for various elements of the breakfast and the coffee was cold as well
Stayed 1 night in Apr 2025

10/10 Excellent

Clare, Seaford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Tony

Disliked: Cleanliness, property conditions & facilities

Very poor

The photos attached are from room 501 that we were given on 4-7-2025 As you can see the bathroom was extremely dirty & the extractor fan was not working. The safe was also not working which we reported but were told there was no maintenance team on site to re set it so we had to take our valuables around with us each day. Also one of the lamps didn’t work which again we reported but nothing was done about it. We went for a swim in the pool where I found the ladies changing rooms to be in a dreadfully dirty state with slimy, filthy floors, rusty & broken locks on the lockers which were also very dirty inside. Peeling paint & black mould around the edges of the floors. The water in the jacuzzi was way too hot & was overflowing with deep foam so was too uncomfortable to use. All of this was reported to deputy manager & manager with photos as proof. My dinner that evening was inedible. The batter on the fish was very under cooked and the fish inside was horrible so they gave me another fish & chips which was the same standard so I went without a meal. The waitress gave us a bottle of water to compensate. We told the receptionist & she refunded our money. We were given another ‘superior’ room which was a little cleaner with a working safe. We asked for a refund on our stay but were told that because we had booked through ‘Hotels.Com’ we had to go through them to get our money back. We hope that this can now be arranged.
Bathroom shower screen
Bathroom shower
Bathroom toilet seat
Bathroom shower screen
Stayed 2 nights in Jul 2025

10/10 Excellent

Gurpreet

Stayed 1 night in Jun 2025

8/10 Good

Richard

Stayed 1 night in Jun 2025

6/10 Okay

Amie

Liked: Staff & service, amenities
Bathroom was mouldy, sheets are rough, I ordered room service for it to take 2 & half hours to come and when arrived it was over cooked and tasted burnt.
Stayed 1 night in Jun 2025

8/10 Good

Kevin

Nice hotel, shame you have to pay to park

Nice hotel. Good service. I don't like the idea of paying for parking when you are a paying guest.
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities
Very nice. Clean . Friendly and helpful staff Room very nice - well equipped serviced daily. Breakfast and bar meals very good. Thank you for an enjoyable experience
Stayed 2 nights in Jun 2025

10/10 Excellent

ASHU

Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convenient spot, 6 minute walk from the train station. Excellent facilities and staff
Stayed 2 nights in Jun 2025

6/10 Okay

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a disabled room linked, but locked, with a room next door. Our room was very cramped, difficult to get round the bed. Noise from the adjoining room was very intrusive. However, your staff and service were excellent.
Stayed 2 nights in Jun 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean tidy, friendly staff and would use again
Stayed 1 night in May 2025

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Ezinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Razia

Travelled with family
Liked: Staff & service, room comfort
facilities are very basic and dated! no after hours service and not able to contact reception!
Stayed 1 night in May 2025

2/10 Terrible

Pawfect

Stayed 1 night in May 2025

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good staying

Only one thing which I was unimpressed with the whirlpool I used as it wasn’t powerful blower and no bubbles. I enjoyed the heated pool. I stayed there four nights. The breakfast service are great. One of staffs know that I liked two poached eggs on toast. Before I asked for it, she quick reply ‘ you want two poached eggs?’. It made me smile
Stayed 4 nights in May 2025