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Alilo by Muuk

3.0 star property
Hotel with free parking, near Artisan Market of Tepoztlán
VIP Access

Photo gallery for Alilo by Muuk

Outdoor pool
Exterior
View from property
Property grounds
Deluxe Suite with Hot tub and Mountain View | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • Spa
  • Pet-friendly
  • Pool

Explore the area

View map
Km 15, Carr Cuernavaca-Tepoztlán, Tepoztlán, MOR, 62300
  • Casa Chavela
    ‪8 min walk‬
  • Tepozteco Pyramid
  • Artisan Market of Tepoztlán
    ‪4 min drive‬

Room options

View all photos for Family Room, 2 Queen Beds, Non Smoking

Family Room, 2 Queen Beds, Non Smoking

Family Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Rainfall showerhead
  • 80 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Romantic Room, 1 King Bed, Non Smoking

Romantic Room, 1 King Bed, Non Smoking

Romantic Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Private bathroom
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite with Hot tub and Mountain View

Deluxe Suite with Hot tub and Mountain View | Terrace/patio

Deluxe Suite with Hot tub and Mountain View

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
  • 75 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Tepoztlán

At Alilo by Muuk, you'll be 3.2 km (2 mi) from Artisan Market of Tepoztlán and 4.4 km (2.7 mi) from Tepozteco Pyramid. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a gym and massage/treatment rooms. Cooked-to-order breakfast is available on weekdays between 8:30 AM and noon and on weekends between 8:30 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .In proximity to this 3-property class Tepoztlán hotel you'll find Six Flags Hurricane Harbor Oaxtepec.

What's nearby

  • Casa Chavela - 8 min walk - 0.7 km
  • El Suspiro Tepoztlan - 18 min walk - 1.5 km
  • Experiencia Tepoztlan Language School - 4 min drive - 3.4 km
  • Artisan Market of Tepoztlán - 4 min drive - 3.1 km
  • Jardín Xolatlaco - 9 min drive - 8.7 km

Getting around

  • Benito Juarez International Airport (MEX) - 88 min drive

Restaurants

  • ‪El Suspiro - Centro Ecuestre - ‬17 min walk
  • ‪Margarita Concept Garden - ‬5 min drive
  • ‪Terraza San Miguel - ‬4 min drive
  • ‪Casa Chavela - ‬8 min walk
  • ‪El Corazon de Mexico - ‬4 min drive

About this property

Alilo by Muuk

Hotel with free parking, near Artisan Market of Tepoztlán
Alilo by Muuk offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at Alilo by Muuk. Self parking is free.

This 3-star Tepoztlán hotel is smoke free.

  • 19 guestrooms or units
  • Conference rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Alilo by Muuk offers 19 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms.

Similar properties

Exterior

Hotel Real del Valle Tepoztlan

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.0 out of 5, Very good, 200 reviews
The price is NZ$214
includes taxes & fees
29 Sept - 30 Sept
Hotel Real del Valle Tepoztlan

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:30 AM to noon on weekdays and 8:30 AM to noon on weekends; MXN 500 for adults and MXN 300 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Private picnics

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Spa

  • 2 treatment rooms

Accessibility

  • No lift

More

  • 100% renewable energy
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Thursday (8:00 AM - 8:00 PM) and Friday - Saturday (8:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests should be aware that 2 cats reside at this property

Renovations and closures

The property will be renovating from 31 August 2025 to 31 October 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: MXN 750 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MXN 1261.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 500 for adults and from MXN 300 for children
  • Pet fee: MXN 750 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 1261.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 8:30 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Meliar Hotel Boutique Tepoztlan
Meliar Boutique Tepoztlan
Meliar Boutique
Alilo by Muuk Hotel
Casa de los Artistas
Meliar Hotel Boutique
Alilo by Muuk Tepoztlán
Alilo by Muuk Hotel Tepoztlán

Frequently asked questions

What is the cancellation policy at Alilo by Muuk?

Alilo by Muuk offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Alilo by Muuk?

Yep, Alilo by Muuk has a free self car park.

Is there a spa on site at Alilo by Muuk?

There's no onsite spa, but this property does offer spa services.

Does Alilo by Muuk have a pool?

Alilo by Muuk has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 8:30 AM to 7:00 PM. The property will be renovating the swimming pool from August 31 2025 until October 31 2025 (completion date subject to change).

What makes Alilo by Muuk a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Alilo by Muuk.

Does Alilo by Muuk serve breakfast?

You bet, cooked-to-order breakfast is on offer weekdays between 8:30 AM and noon and on weekends from 8:30 AM to noon.

Is there a free airport shuttle available at Alilo by Muuk?

No, Alilo by Muuk does not offer an airport shuttle service.

Is there a bar or restaurant at Alilo by Muuk?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Alilo by Muuk?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Alilo by Muuk?

Dogs are welcome at Alilo by Muuk, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.

Alilo by Muuk Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 59 out of 107 reviews
Rating 8 - Good. 25 out of 107 reviews
Rating 6 - Okay. 14 out of 107 reviews
Rating 4 - Poor. 4 out of 107 reviews
Rating 2 - Terrible. 5 out of 107 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hv to say that staff was so very attentive and friendly, especially in the restaurant. However, when I asked for my upgrade, I was told that was not availability, even though the hotel occupancy was not even 50% of the total occupancy., so they dont wanted to upgrading my room. My room first day no HOT WATER, next day 3 roaches, one in my bedroom and 2 in the shower, so disgusting. Mosquito net completely damage-broken. Place is nice but I will not repeat for booking and staying there.
Stayed 2 nights in May 2025

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was incredible! Thanks for making us feel so comfortable!
Stayed 4 nights in Apr 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

ANALIA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo bn
Stayed 1 night in Jan 2025

8/10 Good

Jezer, American Fork

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is a bit hidden. The surroundings of it's location can trigger a sense of an unsafe location. There were a lot of maintenance / construction going by the pool and parking lot. In times it made us feel like w le were in a property under construction rather than a property ready for us to enjoy. The room description and photos said that a sofa bed was part of the room but it wasn't. They had to bring a bed to the room. We really enjoy the massages and temazcal services. We had a good time in the pool and the food services were good enough to meet our needs when we used it. Overall I feel like it was a bit of a roller coaster with all the ups and downs, with the things we were noticing and experiencing during our visit to this property. But I think we ended up enjoying it more than disliking it. We had a good time as a family here.
Stayed 2 nights in Dec 2024

10/10 Excellent

Luis Humberto

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Un camino muy difcil , para llegar , una habitación chica y simple
Stayed 1 night in Aug 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great, but I have to upgrade my room. The room the hotel gave me first was tiny and with a tiny window. When I booked in Hotels.com, the hotels was described as “superior” which it didn’t have anything to be superior. The staff told me that was the lowest price room, and if I wanted better I have to pay, which I did. It was disappointing that the advertising was not accurate!
Stayed 2 nights in Sep 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The WiFi in the rooms is fatal, you have to move to lobby area to get a good internet connection
Stayed 1 night in Aug 2024

6/10 Okay

Juan José, Mexico

Liked: Cleanliness, staff & service
Ok but has the potential to be much better.
Stayed 2 nights in Aug 2024

8/10 Good

Cesar Augusto, Arlington

Liked: Cleanliness, amenities, property conditions & facilities
No muy amable la de la recepción. El cuarto básico pero suficiente. Me quedé ahí por una boda.
Stayed 1 night in Jun 2024

8/10 Good

Marisela

Stayed 3 nights in Mar 2024

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Family Tepoztlan

Stayed 2 nights in Feb 2024

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2024

6/10 Okay

John

Liked: Staff & service
Stayed 1 night in Apr 2023

10/10 Excellent

Enrique

Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Property was very nice overall, the ONLY thing I didn’t like was then fact that they didn’t offer any options to eat. As well as the fact that the pool are is more esoteric than to use.
Stayed 1 night in Dec 2019

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos fue muy bien excelente opción y estuvimos muy bien atendidos en general
Stayed 2 nights in Jun 2025

10/10 Excellent

Rosa Elena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Padrísimo lugar

Es un lugar muy bonito, superó mis expectativas y nos atendieron de maravilla excelente para relajarte un fin de semana entre amigas
Stayed 1 night in May 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Jan 2025

6/10 Okay

Diana

Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Stayed 2 nights in Apr 2025

8/10 Good

Pablo

Stayed 2 nights in Apr 2025