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Alilo by Muuk

3.0 star property

Photo gallery for Alilo by Muuk

A pool area with lounge chairs, a thatched-roof structure, and palm trees.
A courtyard with a gazebo, surrounded by various plants and trees.
Lobby sitting area
An outdoor dining area with tables and chairs, a pool, and lounge chairs.
A bedroom with a large bed, a bathtub, and a balcony with chairs.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Air-conditioning
The current price is NZ$377
includes taxes & fees
30 July - 31 July

Explore the area

View map
Km 15, Carr Cuernavaca-Tepoztlán, Tepoztlán, MOR, 62300
  • Place, El Tepozteco National Park
    ‪1 min walk‬
  • Place, Casa Chavela
    ‪10 min walk‬
  • Place, El Suspiro Tepoztlan
    ‪5 min drive‬

Room options

View all photos for Family Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, and a large window.

Family Room, 2 Queen Beds, Non Smoking

  • Garden view
  • 80 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

A bedroom with a large bed, a ceiling fan, a wooden door, and a small kitchenette area.

Superior Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

A bedroom with a bed, a television, and a door.

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite with Hot tub and Mountain View

A bedroom with a large bed, a bathtub, and a balcony with chairs.

Deluxe Suite with Hot tub and Mountain View

  • Mountain view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Tepoztlán

At Alilo by Muuk, you'll be 3.2 km (2 mi) from Artisan Market of Tepoztlán. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a gym and massage/treatment rooms. Cooked-to-order breakfast is available on weekdays between 8:30 AM and noon and on weekends between 8:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Near this 3-property class Tepoztlán hotel, you'll find Tepozteco Pyramid.

What's nearby

  • El Tepozteco National Park - 1 min walk - 0.0 km
  • Casa Chavela - 10 min walk - 0.8 km
  • Piedrasanta Events Garden - 1 min drive - 0.4 km
  • Gallaecia Jardin y Salón de Eventos - 4 min drive - 1.9 km
  • El Suspiro Tepoztlan - 5 min drive - 1.9 km

Getting around

  • Benito Juarez International Airport (MEX) - 95 min drive

Restaurants

  • ‪Tamales Vegetarianos Mina - ‬4 min drive
  • ‪La Parada Tepozteca - ‬4 min drive
  • ‪El Suspiro - Centro Ecuestre - ‬17 min walk
  • ‪Casa Chavela - ‬8 min walk
  • ‪Tepoznieves - ‬4 min drive

About this property

Alilo by Muuk

Alilo by Muuk offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a garden are also featured at Alilo by Muuk. Self parking is free.

This 3-star Tepoztlán hotel is smoke free.

  • 19 guestrooms or units
  • Conference rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Alilo by Muuk offers 19 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:30 AM to noon on weekdays and 8:00 AM to noon on weekends; MXN 500 for adults and MXN 350 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Private picnics

Things to do

  • 2 outdoor padel courts
  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Spa

  • 2 treatment rooms

Accessibility

  • No lift

More

  • Banquet hall
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally sourced food prioritised
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Thursday (8:00 AM - 8:00 PM) and Friday - Saturday (8:00 AM - 9:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests should be aware that 2 cats reside at this property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 750 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MXN 1261.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 500 for adults and from MXN 350 for children
  • Pet fee: MXN 750 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 1261.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 8:30 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Meliar Hotel Boutique Tepoztlan
Meliar Boutique Tepoztlan
Meliar Boutique
Alilo by Muuk Hotel
Casa de los Artistas
Meliar Hotel Boutique
Alilo by Muuk Tepoztlán
Alilo by Muuk Hotel Tepoztlán

Frequently asked questions

What is the cancellation policy at Alilo by Muuk?

Alilo by Muuk offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Alilo by Muuk?

As of 29 Jul 2026, prices found for a 1-night stay for 2 adults at Alilo by Muuk on 30 Jul 2026 start from NZ$377, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Alilo by Muuk?

Yep, Alilo by Muuk has a free self car park.

Is there a spa on site at Alilo by Muuk?

There's no onsite spa, but this property does offer spa services.

Does Alilo by Muuk have a pool?

Alilo by Muuk has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 8:30 AM to 7:00 PM.

What makes Alilo by Muuk a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Alilo by Muuk.

Does Alilo by Muuk serve breakfast?

You bet, cooked-to-order breakfast is on offer weekdays between 8:30 AM and noon and on weekends from 8:00 AM to noon.

Is there a free airport shuttle available at Alilo by Muuk?

No, Alilo by Muuk does not offer an airport shuttle service.

Is there a bar or restaurant at Alilo by Muuk?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Alilo by Muuk?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Alilo by Muuk?

Dogs are welcome at Alilo by Muuk, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.

Alilo by Muuk Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 72 out of 125 reviews
Rating 8 - Good. 29 out of 125 reviews
Rating 6 - Okay. 15 out of 125 reviews
Rating 4 - Poor. 4 out of 125 reviews
Rating 2 - Terrible. 5 out of 125 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Arnulfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was incredible! Thanks for making us feel so comfortable!
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genial
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Juan José

Liked: Cleanliness, staff & service
Ok but has the potential to be much better.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m general the property was really good, personnel and the place makes me feel comfortable. I just want to notice about the entrance and surroundings that it was a little difficult and it was in bad conditions
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The WiFi in the rooms is fatal, you have to move to lobby area to get a good internet connection
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great, but I have to upgrade my room. The room the hotel gave me first was tiny and with a tiny window. When I booked in Hotels.com, the hotels was described as “superior” which it didn’t have anything to be superior. The staff told me that was the lowest price room, and if I wanted better I have to pay, which I did. It was disappointing that the advertising was not accurate!
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hv to say that staff was so very attentive and friendly, especially in the restaurant. However, when I asked for my upgrade, I was told that was not availability, even though the hotel occupancy was not even 50% of the total occupancy., so they dont wanted to upgrading my room. My room first day no HOT WATER, next day 3 roaches, one in my bedroom and 2 in the shower, so disgusting. Mosquito net completely damage-broken. Place is nice but I will not repeat for booking and staying there.
Stayed 2 nights in May 2025
Verified

8/10 Good

Jezer

Liked: Cleanliness, staff & service, property conditions & facilities
The property is a bit hidden. The surroundings of it's location can trigger a sense of an unsafe location. There were a lot of maintenance / construction going by the pool and parking lot. In times it made us feel like w le were in a property under construction rather than a property ready for us to enjoy. The room description and photos said that a sofa bed was part of the room but it wasn't. They had to bring a bed to the room. We really enjoy the massages and temazcal services. We had a good time in the pool and the food services were good enough to meet our needs when we used it. Overall I feel like it was a bit of a roller coaster with all the ups and downs, with the things we were noticing and experiencing during our visit to this property. But I think we ended up enjoying it more than disliking it. We had a good time as a family here.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar ideal para parejas.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención y servicio de primera, desde el acceso y recepción hasta la salida. Especial mención a la atención recibidas por parte de Héctor y al servicio y atención de Edgar. Realmente un lugar para disfrutar y relajarse. El único pero, es la admisión de mascotas ya que rompe con la tranquilidad y disfrute del lugar.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Rosa Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper bonito, alberca climatizada, buen servicio y excelentes amenidades de baño.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Jimena

Liked: Cleanliness, staff & service, property conditions & facilities
Estuvimos en pareja algunos días en compañía de nuestra mascota :) disfrutamos los días de descanso, el servicio y atención por parte de todos fue excelente. Nos hospedamos en una habitación que ofrecía vista al Tepozteco, aunque realmente es una VISTA PARCIAL, y el balcón da al estacionamiento. Independientemente de este punto la habitación cumplió nuestras expectativas. Otro punto importante para nosotras es la gran cantidad de niños que hubo, al ser un hotel pequeño y con una sola alberca no esperábamos que hubiese tantas visitas por Day Pass. Pero bueno entendemos que no es un hotel exclusivo para Adultos. Sería un lugar a que regresaríamos :)
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

FALIA

Liked: Cleanliness, staff & service
Ubicación y tranquilidad
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Falia

Liked: Cleanliness, staff & service
La habitación comoda
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio y atención por parte de Hector y Alberto. La temperatura de la alberca muy agradable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities
Excelente atención
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
A estadia foi boa, as comodidades eram boas e a equipe foi simpática e prestativa, mas a equipe da recepção poderia ter uma atitude melhor, a entrada da propriedade não é separada e o segurança não está de plantão 24 horas por dia, 7 dias por semana.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ma Fernanda

Liked: Cleanliness, staff & service, amenities
El personal muy atento y ágil hasta en auto para las maletas, el check in rapidísimo donde te reciben con un vaso de agua, una toalla húmeda para la cara y los documentos listos solo para firmar el ingreso, hasta el personal de la alberca súper amable. Un lugar súper recomendable, sin duda regresaré.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es precioso, el servicio es excelente!!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Javier

Liked: Cleanliness, staff & service
Muy rústico poco mantenimiento No hay opciones alrededor
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio fue inigualable, todo el personal fue muy amable, el lugar muy tranquilo y hermoso, la alberca excelente a temperatura ambiente, calientita… los alimentos bastante ricos y los precios accesibles Nos encantó! Seguro que volveremos pronto!!
Súper recomendable!!!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta excelente, super limpio y comodo, tiene buen estacionamiento de autoservicio. El restaurante esta muy rico y las porciones son grandes, valen lo que cuestan. El servicio de Edgar, insuperable. Muy buena opción si no quieres salir, ya que el centro del pueblo esta a unos 15 min en taxi. Sin duda regresaria
Cafetera y agua
Buena cama y aire acondicionado
TV con cable y aplicaciones y vista a la alberca
WC
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy cool
Stayed 1 night in Jun 2025