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Casa Santi H

3.0 star property

Photo gallery for Casa Santi H

Deluxe Double Room
Superior Double Room
Standard Double Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
C. Del Progreso No.1, Tepoztlán, MOR, 62526
  • Place, El Tepozteco National Park
    ‪1 min walk‬
  • Place, Jardín Xolatlaco
    ‪5 min drive‬
  • Place, El Suspiro Tepoztlan
    ‪6 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Park view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Park view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Tepoztlán

At Casa Santi H you'll be 1.9 km (1.2 mi) from El Tepozteco National Park and 2.2 km (1.4 mi) from Jardín Xolatlaco. Highlights at this hotel include free self-parking and a rooftop terrace. .This pet-friendly hotel offers free WiFi in public areas, a garden and barbecues. Plus you'll find a picnic area, tour/ticket assistance and a water dispenser. .Attractions within a 30-minute drive of this 3-property class Tepoztlán hotel include Tepozteco Pyramid and Six Flags Hurricane Harbor Oaxtepec.

What's nearby

  • El Tepozteco National Park - 1 min walk - 0.0 km
  • Jardín Xolatlaco - 5 min drive - 2.3 km
  • Artisan Market of Tepoztlán - 5 min drive - 5.3 km
  • El Suspiro Tepoztlan - 6 min drive - 6.8 km
  • Casa Chavela - 9 min drive - 7.9 km

Getting around

  • Benito Juarez International Airport (MEX) - 95 min drive

Restaurants

  • ‪Cecina de Yecapixtla Don Poli - ‬17 min walk
  • ‪El Pan Nuestro - ‬4 min drive
  • ‪La buena vibra - ‬5 min drive
  • ‪Mariscos El Tulipán - ‬5 min drive
  • ‪Mesón Del Valle - ‬4 min drive

About this property

Casa Santi H

As a guest of Casa Santi H, you'll find a rooftop terrace, barbecue grills, and tour/ticket assistance. WiFi is free in public spaces. Casa Santi H also features a garden, a picnic area, and a water dispenser. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Tepoztlán hotel.

  • 4 guestrooms or units
  • Terrace on the roof
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
  • Water dispenser
Casa Santi H offers 4 shared accommodations with portable fans. Each accommodation is individually decorated. Beds feature premium bedding. This Tepoztlán hotel provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Conveniences

  • Virtual front desk
  • Water dispenser

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Individual decor
  • Portable fan
  • Shared accommodation

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; your host will greet you
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Duve mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, key retrieval

Pets

  • Pets: MXN 350 per pet, per stay
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 350 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

Property is also known as

Casa Santi H Hotel
Casa Santi H Tepoztlán
Casa Santi Tranquilo H
Casa Santi Puerto Dreams
Casa Santi H Hotel Tepoztlán

Frequently asked questions

What is the cancellation policy at Casa Santi H?

Casa Santi H offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Casa Santi H?

Yep, Casa Santi H has a free self car park.

Is there a free airport shuttle available at Casa Santi H?

No, Casa Santi H does not offer an airport shuttle service.

What time are check-in & check-out at Casa Santi H?

Check-in begins at 3:00 PM. Check-out time is noon.

Casa Santi H Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 31 out of 62 reviews
Rating 8 - Good. 18 out of 62 reviews
Rating 6 - Okay. 6 out of 62 reviews
Rating 4 - Poor. 3 out of 62 reviews
Rating 2 - Terrible. 4 out of 62 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nathalio

Liked: Cleanliness, staff & service, property conditions & facilities
The property is a beautiful, secluded site. A bit difficult to find but well worth the effort. Beautiful terrace with the noise of the river running nearby. The lady who greeted us and showed us around was very polite and helpful.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property! Just like the pictures. I absolutely LOVED all the windows and natural light. We got the bigger room, that’s in the corner so there was more privacy, I noticed the 2 other rooms windows kind of face out to the yard and you would have to keep your curtains drawn the whole time for privacy. We didn’t have a car so we had to rely on Adrian to call us a taxi to get into town (10 mins. ~60-100 pesos). We did walk back once and we got to check out a lot of shops between the hotel and the downtown we would have otherwise missed. I recommend befriending your Uber from the airport and making a deal to bring you back to Mexico City/ negotiate a price, bc it’s 1.5 hour drive and Uber doesn’t work out there… There’s also a couple friendly cats and dogs on property :)
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Juan Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Una muy buena alternativa. Destacaría la recepción calida de Valentino quien estuvo al pendiente de nuestra estancia con una gran actitud de servicio
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Mónica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo recomiendo muchísimo es un lugar muy bonito, está muy tranquilo se puedo dormir a gusto 10/10😌
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugae
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Alejandro

Básico el lugar, si hay alberca pero sucia sin mantenimiento. No tiene aire acondicionado , solo ventilador. Los baños no tienen puertas No le dan mantenimiento a las regaderas, muy pocos orificios permitían el flujo del agua.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfecto
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es mi segunda vez aquí y todo muy bien, muy recomendable
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Arlethe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increible lugar, me encantó el servicio y que es petfriendly, tiene una vista maravillosa y la estancia es muu acogedora.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Andes de

Disliked: Property conditions & facilities
Se veia mas padre en la fotos y siento que hay opciones que luego me entere que son mejores en calidad precio. La alberca no estaba en función y batallé con el agua caliente. Fuera de eso la habitación se veia limpia.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Madlen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, Fabiola muy amable y siempre respondía en whats. La estancia fue muy tranquila y el roof está deli para pasar una mañana soleada Lo recomendamos mucho si quieren una estancia tranquila y desconectarse un rato
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Claudia Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bien
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Adriana

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
El lugar está bien si llegas en coche. Las instalaciones en si no están mal, pues mucho mobiliario es nuevo. Pero en la noche nos quedamos sin agua caliente y al otro día no había agua, había un poco olor a caño y el baño no jalaba bien. Tuvimos la mala suerte de tener en la habitacion contigua a unos chav@s que andaban de fiesta y se escucha todo y nadie que los calle.
Stayed 1 night in Jun 2024
Verified

8/10 Good

angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general me gusto el lugar
Stayed 1 night in May 2024
Verified

8/10 Good

Cindy

Liked: Staff & service, amenities, property conditions & facilities
Esta muy lindo para personas que les gustan las habitaciones tipo cabaña, pero deben tener mucho cuidado con los insectos que hay dentro de la habitación.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy tranquilo y agradable!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Noé

Liked: Cleanliness, amenities
Muy amable el anfitrión
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

José Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 2 nights in Jul 2023
Verified

6/10 Okay

Carmen

Liked: Staff & service
No es como se muestra las fotografías, las habitaciones son diferentes, la limpieza se realiza cada dos dias, servicio del personal muy bueno y amable, necesitan más personal.
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Mario A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy tranquilo algo alejado del centro unso 10 min en coche, pero el personal "Coyote" muy atento siempre al pendiente del whatsapp y en busca de la tranquilidad del huesped , lo recomiendo para descansar bien y dormir tranquilo.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper agusto amigos, lo más tranquilo que podrán disfrutar
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar es muy agradable y el dueño es una excelente persona
Verified

8/10 Good

Lizbeth

Liked: Staff & service, amenities, property conditions & facilities
Las habitaciones son grandes y la vista es excepcional. El personal es amable, el hecho de que el baño no esté completamente cerrado es un poco incómodo. Algo en lo que podrían mejorar es en la limpieza de las habitaciones, la taza del sanitario estaba chorreada y las cobijas no olían muy bien así como revisar la habitación para control de la fauna dentro de la habitación.
Stayed 2 nights in Dec 2022