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Aparthotel

Relaxia Lanzaplaya

Property class: 3

Photo gallery for Relaxia Lanzaplaya

A swimming pool with a clear blue water surface, surrounded by a modern building with balconies and palm trees.
A modern building with a white exterior, a covered outdoor seating area, and lush greenery including banana trees and flowering plants.
A modern restaurant interior with a curved seating area, a rock garden feature, and a variety of dining tables and chairs.
A reception area with a counter, orchid vases, and a seating area with colorful chairs.
An outdoor dining area with tables and chairs, large windows, and a view of the sunset.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Laundry room
  • Outdoor space
  • 24/7 front desk

Explore the area

View map
Calle México no 2, Puerto del Carmen, Tías, Lanzarote, 35510
  • Place, Puerto del Carmen Beach
    ‪3 min walk‬
  • Place, Gran Casino de Lanzarote
    ‪8 min walk‬
  • Place, La Peñita
    ‪8 min walk‬
  • Airport, Arrecife (ACE-Lanzarote)
    ‪10 min drive‬

Room options

View all photos for Double Room

A double bed with white linens and two teal pillows, a green-striped curtain, and two wall-mounted lamps.

Double Room

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room (Extra Bed)

A double bed with white linens and two teal pillows, a green-striped curtain, and two wall-mounted lamps.

Double Room (Extra Bed)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room Single Use

A bedroom with a large bed, two pillows, a bedside table, and a window with curtains.

Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

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About the area

Tías

At Relaxia Lanzaplaya you'll be within just a 10-minute stroll of Puerto del Carmen Beach and Gran Casino de Lanzarote. Highlights at this aparthotel include 2 outdoor swimming pools, and in-room kitchenettes and balconies. .You can enjoy a flat-screen TV with satellite channels, and each apartment features a hairdryer, a phone and a desk. A kitchenette comes with a fridge, a microwave and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Free toiletries and a wardrobe or cupboard are also available. Limited housekeeping is available. .At the aparthotel's own lounge bar or poolside bar, you can enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. There's also the convenience of free parking nearby. .Attractions within a 30-minute drive of this 3-property class Tías aparthotel include Playa de Matagorda and Marina Rubicon.
View more Aparthotels in TíasOpens in a new window

What's nearby

  • Puerto del Carmen Beach - 3 min walk - 0.3 km
  • Gran Casino de Lanzarote - 8 min walk - 0.8 km
  • La Peñita - 8 min walk - 0.8 km
  • Playa Chica - 4 min drive - 1.5 km
  • Pocillos Beach - 6 min drive - 1.5 km

Getting around

  • Arrecife (ACE-Lanzarote) - 13 min drive

Restaurants

  • ‪Restaurante Timanfaya - ‬1 min walk
  • ‪DosMil - ‬4 min walk
  • ‪Diamond Cocktail Bar - ‬9 min walk
  • ‪Ruta 66 Pub - ‬5 min walk
  • ‪Palm Bay - ‬5 min walk

About this property

Relaxia Lanzaplaya

Some rates at Relaxia Lanzaplaya are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Relaxia Lanzaplaya offers its guests 2 outdoor swimming pools and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A terrace, a vending machine, and tour/ticket assistance are also featured at Relaxia Lanzaplaya.

  • 168 guestrooms or units
  • 2 levels
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • ATM
  • Lift
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
Relaxia Lanzaplaya offers 168 accommodations with minibars and a hairdryer. Rooms open to balconies or patios. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

Flat-screen televisions come with satellite channels. Business-friendly amenities include desks and telephones. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.

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  • Kids’ pool
  • Free Wi-Fi
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Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • 2 outdoor pools

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available

Family friendly

  • Children's pool

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Balcony/patio
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk
  • Meeting room

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Iron/ironing board on request
  • Limited housekeeping
  • Luggage storage
  • Phone
  • Safe (surcharge)
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Near the boardwalk/promenade

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fishing nearby
  • Scuba diving nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system
  • Fire extinguisher

General

  • 168 units
  • 2 floors
  • Banquet hall
  • Bicycle rentals
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. The property is professionally cleaned.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM

Property is also known as

Apartamentos Relaxia Lanzaplaya Apartment Tias
Apartamentos Relaxia Lanzaplaya Apartment
Apartamentos Relaxia Lanzaplaya Tias
Relaxia Lanzaplaya Apartment Tias
Relaxia Lanzaplaya Tias
Relaxia Lanzaplaya Tías
Relaxia Lanzaplaya Aparthotel
Relaxia Lanzaplaya Aparthotel Tías

Frequently asked questions

What is the cancellation policy at Relaxia Lanzaplaya?

Relaxia Lanzaplaya offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Relaxia Lanzaplaya?

Yep, Relaxia Lanzaplaya is a short 3-minute walk from Puerto del Carmen Beach. Fun beach activities include snorkelling, scuba diving and fishing.

Does Relaxia Lanzaplaya have a pool?

Relaxia Lanzaplaya has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 10:00 AM to 6:00 PM.

What makes Relaxia Lanzaplaya a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Relaxia Lanzaplaya.

Is there a free airport shuttle available at Relaxia Lanzaplaya?

No, Relaxia Lanzaplaya does not offer an airport shuttle service.

Is there a bar or restaurant at Relaxia Lanzaplaya?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Relaxia Lanzaplaya?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Relaxia Lanzaplaya?

No, only service animals are allowed.

Relaxia Lanzaplaya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 66 out of 118 reviews
Rating 8 - Good. 39 out of 118 reviews
Rating 6 - Okay. 6 out of 118 reviews
Rating 4 - Poor. 7 out of 118 reviews
Rating 2 - Terrible. 0 out of 118 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great friendly staff. Rooms are spacious, but would have liked a double bed rather than 2 singles. Location is just perfect, a minute walk to the front. Would definitely return.
Stayed 10 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Hotel was clean, pool great, no rush for Sunbeds. Food decent enough. Great location! Right in the centre. Would stay here again.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Location was very good breakfast good Very quite hotel we had a lovely break not somewhere I’d take the kids as no entertainment
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great food was alright but overall good visit and we will definitely be back
Stayed 9 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and a real bargain on the AI.

Lovely hotel very close to sea front, bars and restaurants. Excellent value for money.
Stayed 4 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spotlessly clean with wonderful staff

From the moment we arrived into the place the staff couldn't do enough for us. The place itself is spotless and the pool area is beautiful. Breakfast is fantastic, there are plenty of choices of both hot and cold food. Will definitely stay here again. It's location is also fantastic
Stayed 7 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 1 week stay.

Really nice. Good location and great hotel, my room was clean, well decorated and spacious. And had a sea view. Pool was nice and all inclusive food and drinks were really nice. Overall was very impressed.
Stayed 4 nights in Apr 2019
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Nice hotel in good location

Hotel was lovely, our apartment was nice and quiet. Good location for accessing the beach, strip and busses/taxis. Good pool and lounge area. Not a big fan of the buffet, the breakfast was OK but the dinner wasn't very good, plenty of nice restaurants a short walk away. Receptionist was very helpful and friendly
Stayed 7 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxia Lanzaplaya was a very nice resort. The Location was very good and staff were very nice and helpful. The rooms were very clean. Food were delicious. The facilities were not as good as other very top resorts but with the price we paid it was definitely very good value for money and we were glad that we have made the right choice. Really pleased with our stay at this resort!
Stayed 4 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartments are very close to the strip. They are clean and modern.
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Our second stay at the hotel. Excellent location, just a 1 minute walk to the front. The pool area is really relaxed and kept really clean. The rooms were spacious and cleaned everyday. The breakfasts had loads of choice and was well cooked. The staff are incredibly friendly and check in is nice and smooth, only downside for those with motility issues may find the amount of steps an issue so maybe request a poolside room. We're already booking for next year.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic all round

This was the best complex I have every stayed in on the island of Lanzarote and i go twice a year my only negative is I never found it earlier . The staff the hotel it's self are 2nd to none. The food is amazing and the apartment it's self and location was fantastic. I would highly highly recommend relexia lanza playa to anyone and I can't wait to return
Stayed 5 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to bars and restaurants. The shower drainage was very poor and ended up with a soaking wet floor every time we showered
Stayed 4 nights in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter break

Overall lovely holiday just 2 many steps up and down to appartment not good having to carry suitcases up and fown them
Stayed 7 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning excellent! Breakfast hall huge and a little univiting. One more coffee station would help service. More poolside style beds in other areas of property could work
Stayed 5 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely, clean and spacious. We didnt really enjoy the entertainnent. Id also recommend not going all inclusive
Stayed 7 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely accommodation. Newly renovated would definitely return. Only thing I would suggest to owner is to do more towel changes . ( only had one towel change in 6 days. Other than that perfect.
Stayed 9 nights in May 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

Value for money

Good location although on a little bit of a hill. Hard to find the room had to get help, the rooms aren't very well mapped out. Room was OK for the money but breakfast wasn't very bright, but this is the case with most hotels abroad.
Stayed 5 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, rooms were lovely (could have done with cleaning the floor more often when cleaning the room!) Food for all inclusive was buffet- not overly keen on most of the buffet. They have a restaurant that only opens. Couple of days a week which was amazing compared to the buffet. Pool was very cold but the facilities around the pool was good. Bar next to pool was good.
Stayed 7 nights in Jun 2019
Verified review

8/10 Good

location , very central .didn't like the noise and smell of greasy food from the air con vents from the restaurant or the view of the back of the restaurant. the extractor vents are extremely loud
Stayed 7 nights in May 2019
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Very little entertainment . Poor spirits . Bar closes 11pm on the dot . Poolbar shuts at 6pm on the dot.
Stayed 7 nights in Jun 2019
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Lovely pool , when the pool area closed glasses and paper cups wasn’t removed until the next day but not all , floor area could of done with washing down daily. Also people left towels on beds that were not removed even though they were not there we moved them off the bed and the remained on a chair , it was clear to me and others the people had gone home.
Stayed 3 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently stayed here as a young couple. Very central location in the new town - approx 1 minute walk onto strip and 4 minutes walk to main beach and only a 20 minute walk into the old town. Hotel very clean, apartment spacious and had cooking facilities & fridge. Free WiFi available and a safe at a small extra charge. Rooms cleaned daily with clean towels left most days (more could be obtained at reception). Breakfast had a wide selection of cooked and continental including freshly cooked omlettes, waffles and pancakes. Pool area quiet with lots of loungers always available including luxury type. On check out could leave baggage in a locked storage area and also use of a free courtesy room to change before leaving hotel. Free tea and coffee facilities also available in reception. Overall if I was visiting lanzarote again I would definitely choose Relaxia lanzaplaya.
Stayed 4 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, staff were really nice, room was so clean and the location is brilliant. Enjoyed our stay here alot. Only thing that was a bit frustrating was we requested a late check out online when booking. When we arrived we asked again and were told to ask the day before leaving. We did that and were told to ask the morning of the day we were leaving. We did that and had to wait for a call back, still they weren't sure. But we got it in the end but it would have been nice to know even the day before departure so you can plan your day and night knowing you don't have to leave early in the morning.
Stayed 9 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, amenities
I liked the apartment and I was lucky to have a decent view though I know others were a little disappointed with their views. I was on my own so the space was an added bonus and it was generous. Balcony, lounge, galley kitchen (with plenty of utensils), a good sized bathroom and a bedroom at the rear where it was quieter and darker. The dining room was clean, bright and the food choice was excellent for breakfast. I didn't eat there at lunch nor dinner time. The pool area was clean and well maintained. The receptionists need a little more in the way of customer service training as they are 'bland' and there is only one serving at any one time and it can become quite hectic there.
Stayed 7 nights in Feb 2020