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City Express by Marriott Tijuana Otay

3.0 star property
Hotel with free breakfast, a quick walk to Alameda Otay

Photo gallery for City Express by Marriott Tijuana Otay

Lobby
Superior Room, 1 King Bed with Sofa bed
Free daily continental breakfast
Property amenity
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning
The current price is NZ$167
includes taxes & fees
7 Sept - 8 Sept

Explore the area

View map
Boulevard Lazaro Cardenas 16002, Tijuana, BC, 22427
  • Autonomous University of Baja California
    ‪3 min walk‬
  • Alameda Otay
    ‪5 min walk‬
  • U.S. Consulate General Tijuana
    ‪13 min walk‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Free bottled water
Cable channels
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Free bottled water
Cable channels
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Free bottled water
Cable channels
  • 21 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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The price is NZ$234
includes taxes & fees
7 Sept - 8 Sept
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About the area

Tijuana

At City Express by Marriott Tijuana Otay you'll be within just a 10-minute stroll of Autonomous University of Baja California and Alameda Otay. Highlights at this hotel include a complimentary breakfast, free self-parking and a free area shuttle. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Added amenities include a 24-hour business centre and coffee/tea in a common area. There's also the convenience of a free shopping centre shuttle. .Places within a 15-minute walk of this 3-property class Mesa de Otay hotel include High Performance Center in Tijuana and U.S. Consulate General Tijuana.

What's nearby

  • Autonomous University of Baja California - 3 min walk - 0.3 km
  • Alameda Otay - 5 min walk - 0.5 km
  • High Performance Center in Tijuana - 10 min walk - 0.9 km
  • U.S. Consulate General Tijuana - 13 min walk - 1.2 km
  • Plaza Península Shopping Center - 3 min drive - 3.0 km

Getting around

  • Beyer Blvd Trolley Station - 22 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 12 min drive

Restaurants

  • ‪Agredanos Burguer - ‬9 min walk
  • ‪Buffalo Wild Wings - ‬9 min walk
  • ‪Baristi - ‬10 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Moma sushi + pizza - ‬9 min walk

About this property

City Express by Marriott Tijuana Otay

Hotel with free breakfast, a quick walk to Alameda Otay
WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. An area shuttle within 10 kilometres and A cruise ship terminal shuttle are free. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly City Express by Marriott Tijuana Otay. Self parking is free.

This 3-star Tijuana hotel is smoke free.

  • 120 guestrooms or units
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Water dispenser
  • 1 conference room
City Express by Marriott Tijuana Otay offers 120 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Tijuana hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 10 kilometres
  • Free cruise terminal shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

City Express Tijuana Otay Hotel
City Express Otay Hotel
City Express Otay
City Express Tijuana Otay
City Express by Marriott Tijuana Otay Hotel
City Express by Marriott Tijuana Otay Tijuana
City Express by Marriott Tijuana Otay Hotel Tijuana

Frequently asked questions

What is the cancellation policy at City Express by Marriott Tijuana Otay?

City Express by Marriott Tijuana Otay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at City Express by Marriott Tijuana Otay?

As of 13 Aug 2025, prices found for a 1-night stay for 2 adults at City Express by Marriott Tijuana Otay on 7 Sept 2025 start from NZ$167.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at City Express by Marriott Tijuana Otay?

Yep, City Express by Marriott Tijuana Otay has a free self car park.

Are there any beaches close to City Express by Marriott Tijuana Otay?

The closest beach to City Express by Marriott Tijuana Otay is Imperial Beach (17.2 km).

Is City Express by Marriott Tijuana Otay family-friendly?

You bet! With amenities such as a free shopping shuttle, as well as free infant beds in the guestrooms, it's no surprise that City Express by Marriott Tijuana Otay is a hit with families.

Does City Express by Marriott Tijuana Otay serve breakfast?

Yep, free continental brekkie is offered on weekdays from 6 AM to 10:30 AM and on weekends between 7 AM and 11 AM.

Is there a free airport shuttle available at City Express by Marriott Tijuana Otay?

No, City Express by Marriott Tijuana Otay does not offer an airport shuttle service.

What time are check-in & check-out at City Express by Marriott Tijuana Otay?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at City Express by Marriott Tijuana Otay?

No, only service animals are allowed.

City Express by Marriott Tijuana Otay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 457 out of 1000 reviews
Rating 8 - Good. 237 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 126 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Mary

La peor experiencia que e vivido en un hotel, pienso contactar al manager pronto
Stayed 1 night in May 2025

10/10 Excellent

Jose Manuel

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Necesita reparaciones

Los elevadores tienen desperfectos y su uso se complica. El aire acondicionado de los cuartos suena constantemente. Fuera de eso el personal es muy amable, siempre limpio.
Stayed 1 night in Apr 2025

4/10 Poor

Juan Jose Valdez, Fresno

Liked: Staff & service
*
Stayed 1 night in Apr 2025

2/10 Terrible

Francisco

Stayed 2 nights in Apr 2025

2/10 Terrible

norma a

Disliked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Ernesto de

Travelled with family
Liked: Property conditions & facilities
I spent two nights and they did not clean my room did not replace my towels bed was no done did not throw the trash al filthy
Stayed 2 nights in Apr 2025

10/10 Excellent

Sergio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Magdalena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien todo
Stayed 1 night in Apr 2025

10/10 Excellent

leonel

Travelled with family and small children
.
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service

Just ok.

The hotel is understaffed. Stayed there 4 nights and had a hard time getting room service to clean our room one of the days. The floors are all tiled so that’s a positive. Had to keep the toilet lid closed because of an awful sewage smell.
Stayed 4 nights in Mar 2025

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst beds ever and

Stayed 1 night in Mar 2025

4/10 Poor

Maria

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Luck of cleaning Non communication I loose transportation
Stayed 1 night in Mar 2025

8/10 Good

Edna, Pacoima

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hard to get to if you don't know the streets
Stayed 1 night in Mar 2025

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

I love that it was super clean and everything was very organized
Stayed 1 night in Mar 2025

8/10 Good

MARIA IRENE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Margarita

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

A good hotel but needs improvement

The hotel overall is okay. I just wish that their check in would be faster. I waited for about 15minutes to get checked in. Also the shampoo was rancid. It did not make any foam. The hotel was clean and their breakfast was good.
Stayed 1 night in Mar 2025

8/10 Good

joonyeop

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good hotel, nearly can find lot's of restaurant, starbucks.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose Manuel

Stayed 2 nights in Feb 2025

6/10 Okay

Erendira

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

LORENZO

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I like the property and the customer service. I didn't like the understaffed service, the gentleman had to attend many customers all himself. He was very polite and respectful but being by himself made the check in process longer. I also didn't like the shower drain being partially plugged and I had to shower in a pool like.
Stayed 1 night in Mar 2025

4/10 Poor

Donald

Travelled with family
Disliked: Staff & service
We checking late and our room wasn't ready, and the serve the same breakfast every day
Stayed 3 nights in Feb 2025

8/10 Good

michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night. The hotel is clean and they do have a friendly staff. The room was clean. However they only gave me one bath towel. The bath towel was too small. The free breakfast was quite basic. If you need to use their shuttle service, you need to reserve ahead of time. They only have a small van and it fills up quite quickly.
Stayed 1 night in Feb 2025

10/10 Excellent

Reynaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025