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One Tijuana Otay

3.0 star property

Photo gallery for One Tijuana Otay

Interior
In-room safe, desk, blackout curtains, free WiFi
Lobby lounge
Exterior
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room
The current price is NZ$183
includes taxes & fees
5 July - 6 July

Explore the area

View map
Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, BC, 22390
  • Place, Alameda Otay
    ‪1 min walk‬
  • Place, Autonomous University of Baja California
    ‪10 min walk‬
  • Place, U.S. Consulate General Tijuana
    ‪15 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪5 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

A modern hotel room with a neatly made bed, a desk with a laptop, and a chair.

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(82 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(34 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

About the area

Tijuana

You'll be connected to a shopping centre at One Tijuana Otay, and within steps of Alameda Otay and Caliente Casino. Highlights at this hotel include a complimentary breakfast. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Other amenities include a snack bar/deli and laundry facilities. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Tijuana hotel include U.S. Consulate General Tijuana and Parque Morelos.

What's nearby

  • Alameda Otay - 1 min walk - 0.0 km
  • Caliente Casino - 2 min walk - 0.2 km
  • Autonomous University of Baja California - 10 min walk - 0.9 km
  • U.S. Consulate General Tijuana - 15 min walk - 1.3 km
  • High Performance Center in Tijuana - 17 min walk - 1.5 km

Getting around

  • Beyer Blvd Trolley Station - 22 min drive
  • San Diego Santa Fe Depot - 27 min drive
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 11 min drive

Restaurants

  • ‪Agredanos Burguer - ‬1 min walk
  • ‪Café de la Flor - ‬9 min walk
  • ‪Buffalo Wild Wings - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Sirloin Stockade - ‬2 min walk

About this property

One Tijuana Otay

There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. The business-friendly One Tijuana Otay also features laundry facilities, a front desk safe, and a lift. Parking is available for a fee.

This 3-star Tijuana hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Water dispenser
One Tijuana Otay offers 120 air-conditioned accommodations with a safe and blackout curtains. Flat-screen televisions come with digital channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

Room, 2 Queen Beds
Hilton Garden Inn Tijuana Airport
Tijuana
  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
4.8 out of 5, Exceptional, 120 reviews
The price is NZ$228
includes taxes & fees
9 July - 10 July
Hilton Garden Inn Tijuana Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 100 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Built in 2018
  • Double-glazed windows
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches used
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at One Tijuana Otay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Tijuana Otay Hotel
One Otay Hotel
One Tijuana Otay Hotel
One Tijuana Otay Tijuana
One Tijuana Otay Hotel Tijuana

Frequently asked questions

What is the cancellation policy at One Tijuana Otay?

One Tijuana Otay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at One Tijuana Otay?

As of 28 Jun 2026, prices found for a 1-night stay for 2 adults at One Tijuana Otay on 5 Jul 2026 start from NZ$183, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at One Tijuana Otay?

Yep, One Tijuana Otay has a self car park for MXN 100 per day. A self car park is also available, for a fee.

Are there any beaches close to One Tijuana Otay?

The closest beach to One Tijuana Otay is Imperial Beach (17.8 km).

Does One Tijuana Otay serve breakfast?

Sure does, complimentary buffet brekkie is offered weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at One Tijuana Otay?

No, One Tijuana Otay does not offer an airport shuttle service.

What time are check-in & check-out at One Tijuana Otay?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at One Tijuana Otay?

No, pets and service animals are not allowed.

One Tijuana Otay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 869 out of 1428 reviews
Rating 8 - Good. 286 out of 1428 reviews
Rating 6 - Okay. 150 out of 1428 reviews
Rating 4 - Poor. 54 out of 1428 reviews
Rating 2 - Terrible. 69 out of 1428 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

RAFAEL

Liked: Cleanliness, amenities, property conditions & facilities
Very close to the airport and friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Joaquin

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff were very helpful
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Anain

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were nice and the complimentary breakfast even better
Stayed 1 night in Nov 2025
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast, Business friendly.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean, food was great, staff was very helpful and location has all the perks you may need during your stay
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

JOSE

Very clean and Great location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gerbacio

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very clean , staff is friendly,
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stay. No need to get out of the shopping center where the hotel is at. I wish they offered electric car (EV) charging.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean, convenient, good location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enoy staying here all the time
Stayed 1 night in Sep 2025
Verified

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service I loved
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

KENYA DELIL

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Feb 2026
Verified

8/10 Good

Douglas

Very small rooms, but comfortable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jose Luis

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, just minor hiccups with lining. Breakfast is good, security is great. Parking is cheap.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Worth what you pay for
Stayed 1 night in Nov 2025
Verified

8/10 Good

Norma

Liked: Cleanliness, staff & service, amenities
Super convenient, easy check-in Breakfast was not all of that, but it was great to have something before everything else opened up Staff was amazing and kind, we do not encounter any issues at all The shopping center was great, we had so many options to eat and shop at a walking distance After needing to return to Tijuana, we absolutely came back for a second trip that lasted a week and we booked this hotel again
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Elio

Liked: Amenities
All the shopping and restaurants
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sarai

Liked: Amenities
It’s was kept clean and the staff was helpful and nice
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my fist time using or staying at One Hotels in Mexico and for sure I’ll stay book a room at this hotels in Mexico one of the best accommodation and services I ever had in my life visit Mexico thank you very much guys for all your hard work at this Location in Tijuana Mexico Plaza
Stayed 1 night in Dec 2025
Verified

8/10 Good

Juan C

Liked: Cleanliness, staff & service, amenities
The only thing was the check in takes forever to get in!! Other than that was great!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service
Stayed 1 night in Aug 2025
Verified

8/10 Good

Elvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is situated right in the middle of a shopping center, featuring numerous restaurants, a movie theater, numerous stores, and a casino.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service
Stayed 1 night in Nov 2025