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Tiloreza Volcanoes Ecolodge

3.5 star property
Guesthouse with a full-service spa, in the vicinity of Volcanoes National Park

Photo gallery for Tiloreza Volcanoes Ecolodge

Outdoor pool
Terrace/patio
Deluxe Room
Hallway
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Spa
  • Room service
  • Air conditioning
The current price is NZ$349
includes taxes & fees
26 Nov - 27 Nov

Explore the area

View map
Musanze-Kinigi Road, Ruhengeri, Cyuve, Northern Province
  • Place, Cathedral of Ruhengeri
    ‪3 min drive‬
  • Place, Musanze Modern Market
    ‪5 min drive‬
  • Place, Shyira Diocese Cathedral
    ‪5 min drive‬
  • Airport, Goma (GOM)
    ‪79 min drive‬

Room options

View all photos for Luxury Cottage

Luxury Cottage

Luxury Cottage

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
Flat-screen TV
2 bedrooms
2 bathrooms
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Suite

Premium Suite

Premium Suite

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Flat-screen TV
2 bedrooms
2 bathrooms
Hairdryer
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Double Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Double Room

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Flat-screen TV
Rainfall showerhead
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Flat-screen TV
Rainfall showerhead
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Room

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Flat-screen TV
Rainfall showerhead
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Flat-screen TV
Rainfall showerhead
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Room

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Flat-screen TV
Rainfall showerhead
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

About the area

Ruhengeri

At Tiloreza Volcanoes Ecolodge, you'll be 9.5 km (5.9 mi) from Volcanoes National Park and 18.2 km (11.3 mi) from Musanze Caves. Highlights at this guest house include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with access to the sauna. The guest house's own lounge bar is a nice place to enjoy a drink. Enjoy access to bike hire, mountain biking and hiking/biking trails. Other amenities include free Wi-Fi in public areas, concierge services and a terrace. Continental breakfast is available daily between 6:30 AM and 9:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights in the region of this 3.5-property class Cyuve guest house include Lake Bunyonyi and Bwindi Impenetrable National Park.
View more Guest houses in RuhengeriOpens in a new window

What's nearby

  • Cathedral of Ruhengeri - 3 min drive - 3.7 km
  • Musanze Modern Market - 5 min drive - 5.2 km
  • Shyira Diocese Cathedral - 5 min drive - 4.5 km
  • Red Rocks Arts Centre - 8 min drive - 9.0 km
  • Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund - 11 min drive - 11.9 km

Restaurants

  • ‪Migano Cafe, Lounge, and Grill - ‬5 min drive
  • ‪Amikus Coffee & Pizza - ‬5 min drive
  • ‪Hotel Muhabura Restaurant - ‬4 min drive
  • ‪House of Beer - ‬5 min drive
  • ‪Tourist Rest House - ‬5 min drive

About this property

Tiloreza Volcanoes Ecolodge

Guesthouse with a full-service spa, in the vicinity of Volcanoes National Park
Tiloreza Volcanoes Ecolodge offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and gift shops/newsstands are also featured at Tiloreza Volcanoes Ecolodge. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3.5-star Cyuve guest house is smoke free.

  • 14 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Tiloreza Volcanoes Ecolodge offers 14 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, and hairdryers. This Cyuve guest house provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the guest house's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna. The spa is open daily.

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Exterior
Grotta Resort
  • Pool
  • Breakfast included
  • Spa
  • Parking included
5.0 out of 5, Exceptional, 2 reviews
The price is NZ$473
includes taxes & fees
21 Nov - 22 Nov
Grotta Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:00 AM for a fee: USD 5 to 20 for adults and USD 5 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Mountain biking
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Tiloreza Volcanoes Ecolodge

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 5 to 20 for adults and USD 5 to 20 for children
  • Airport shuttle fee: USD 150 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Tiloreza Volcanoes Ecolodge Cyuve
Tiloreza Volcanoes Ecolodge Guesthouse
Tiloreza Volcanoes Ecolodge Guesthouse Cyuve

Frequently asked questions

Is parking available at Tiloreza Volcanoes Ecolodge?

Yep, Tiloreza Volcanoes Ecolodge has a free self car park.

How much does it cost to stay at Tiloreza Volcanoes Ecolodge?

As of 20 Nov 2025, prices found for a 1-night stay for 2 adults at Tiloreza Volcanoes Ecolodge on 26 Nov 2025 start from NZ$349.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Tiloreza Volcanoes Ecolodge?

The closest beach to Tiloreza Volcanoes Ecolodge is Gisenyi Beach (47.8 km).

Is there a spa on site at Tiloreza Volcanoes Ecolodge?

Yep, there is an onsite spa at Tiloreza Volcanoes Ecolodge. You'll enjoy services like deep-tissue massages.

Does Tiloreza Volcanoes Ecolodge have a pool?

Tiloreza Volcanoes Ecolodge has an outdoor pool.

What makes Tiloreza Volcanoes Ecolodge a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Tiloreza Volcanoes Ecolodge.

Does Tiloreza Volcanoes Ecolodge serve breakfast?

Sure does, continental breakfast is available daily from 6:30 AM to 9:00 AM.

Is there a free airport shuttle available at Tiloreza Volcanoes Ecolodge?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Tiloreza Volcanoes Ecolodge?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Tiloreza Volcanoes Ecolodge?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Tiloreza Volcanoes Ecolodge?

No, pets and service animals are not allowed.

Reviews

Tiloreza Volcanoes Ecolodge Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 3 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 1 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

Reviews

4/10 Poor

Angela

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was inedible ,limited choice ,very basic ,overpriced hotel with no facilities and poorly managed
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, wonderful staff

Beautiful hotel well located for hikes in the area. We stayed in the large cottage which is a very nice spacious option for families. Staff was very kind and accommodating (always went the extra mile) and as others have noted the food was really excellent. Light and healthy and tasted very fresh—the best food we had in Rwanda.
Stayed 2 nights in Apr 2025

6/10 Okay

AIWEKHOE

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay near the Volcanoes park

I loved this place—prolific bird life in the garden, including sunbirds. Good restaurant with a view. Friendly and helpful staff. Better priced than similar venues.
Stayed 2 nights in May 2023

8/10 Good

Sanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nice hotel. Service was excellent. Food was good. I was only customer in hotel which was little bit odd.
Stayed 2 nights in Nov 2023