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City Express by Marriott Tepotzotlan

Property class: 3.5

Photo gallery for City Express by Marriott Tepotzotlan

A spacious lobby with a reception desk, seating area, and large windows.
A hotel room with two beds, a desk, a chair, a wardrobe, and a window with a view.
An outdoor patio with tables and chairs, a large umbrella, and a potted plant.
A dining area with a table, chairs, a meal, a drink, and a counter with a TV in the background.
A hotel with a sign reading 'City Express by Marriott,' palm trees, and a van parked in front.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is NZ$166
includes taxes & fees
9 Oct - 10 Oct

Explore the area

View map
Autopista Mex Qro Km 42.5 Col., Barrio Texcacoa, Tepotzotlán, MEX, 54600
  • Place, Xochitla Ecological Park
    ‪10 min walk‬
  • Place, National Museum of the Viceroyalty
    ‪3 min drive‬
  • Place, Temple of San Francisco Javier
    ‪3 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪53 min drive‬

Room options

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a window.

Room, 2 Double Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 Queen Bed with Sofa bed

A hotel room with a bed, a sofa, a desk with a chair, a coffee maker, and a lamp.

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 Queen Bed

A bathroom with a toilet, a sink, and an ironing board.

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

About the area

Tepotzotlán

At City Express by Marriott Tepotzotlan you'll be within a 10-minute stroll of Xochitla Ecological Park and within 30 minutes of National Museum of the Viceroyalty. Highlights at this hotel include a complimentary breakfast, free self-parking and a free area shuttle. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a conference centre, coffee/tea in a common area and laundry facilities. There's also free RV/bus/truck parking, along with the convenience of an area shuttle. .Places within a 30-minute drive of this 3.5-property class Tepotzotlán hotel include Premium Outlet Punta Norte and Mundo E Shopping Center.

What's nearby

  • Xochitla Ecological Park - 10 min walk - 0.9 km
  • National Museum of the Viceroyalty - 3 min drive - 1.9 km
  • Temple of San Francisco Javier - 3 min drive - 1.9 km
  • St. Peter the Apostle Church - 3 min drive - 1.9 km
  • Artisan Market - 4 min drive - 2.3 km

Getting around

  • Mexico City Fortuna Station - 27 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 44 min drive

Restaurants

  • ‪Norteño - ‬19 min walk
  • ‪La Cochiñera - ‬19 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Restaurante Los Arcos Tepoztlan - ‬19 min walk
  • ‪Tacos "El Parrillero - ‬15 min walk

About this property

City Express by Marriott Tepotzotlan

Public spaces have free WiFi. A business centre and 4 meeting rooms are available. Free breakfast is served daily. A free area shuttle within 10 km is available. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly City Express by Marriott Tepotzotlan. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Tepotzotlán hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 4 levels
  • Built in 2007
  • Full breakfast (free)
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Lift
  • No smoking on site
  • Water dispenser
City Express by Marriott Tepotzotlan offers 109 air-conditioned accommodations with a hairdryer and an iron/ironing board. Cable televisions are provided. Bathrooms include a shower and complimentary toiletries.

This Tepotzotlán hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 10 km
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Communal living room
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Express Tepotzotlan
City Hotel Tepotzotlan Express
City Express Tepotzotlan Hotel

Frequently asked questions

What is the cancellation policy at City Express by Marriott Tepotzotlan?

City Express by Marriott Tepotzotlan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at City Express by Marriott Tepotzotlan?

As of 1 Oct 2026, prices found for a 1-night stay for 2 adults at City Express by Marriott Tepotzotlan on 9 Oct 2026 start from NZ$166, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at City Express by Marriott Tepotzotlan?

Yep, City Express by Marriott Tepotzotlan has a free self car park and free RV/bus/truck parking. Onsite parking is limited (max 4 spaces per unit).

Is City Express by Marriott Tepotzotlan family-friendly?

You bet! With amenities such as laundry facilities and a free local area shuttle, as well as free infant beds in the guestrooms, it's no surprise that City Express by Marriott Tepotzotlan is a hit with families.

Does City Express by Marriott Tepotzotlan serve breakfast?

You bet, free full brekkie is served weekdays between 6:00 AM and 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at City Express by Marriott Tepotzotlan?

No, City Express by Marriott Tepotzotlan does not offer an airport shuttle service.

What time are check-in & check-out at City Express by Marriott Tepotzotlan?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at City Express by Marriott Tepotzotlan?

No, only service animals are allowed.

City Express by Marriott Tepotzotlan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 448 out of 829 reviews
Rating 8 - Good. 222 out of 829 reviews
Rating 6 - Okay. 109 out of 829 reviews
Rating 4 - Poor. 20 out of 829 reviews
Rating 2 - Terrible. 30 out of 829 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just few yards before the Tepotzotlan toll booth. Great for overnight stay
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Graet property, good stuff, very clean
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently located for business. However, the service is awful and the property pretty rundown.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
The Hall, Service Was Perfect
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Ok for a quick business trip.
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Very good, the room are clear
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stop in the middle of a long trip

Was tired and was not going to reach Queretaro that night coming from Mexico CIty so we atopped just before the toll station in Tepozotlan. The hotel is a few hundred meters from the toll station, clean, comfortable, good breakfast, just what we needed.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
fast check in
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking feels safe. Breakfast is good, but not excellent. Wi-Fi access should be simpler, requiring only a username and password. They ask for too much personal information, such as your address and phone number, which should not be necessary just to connect to the internet.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Blankets and sheets need updates. The breakfast was not that great. The price was good and the service was friendly and the hotel was clean
Stayed 3 nights in Dec 2023
Verified review

6/10 Okay

Good
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness
N/A
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Express blamed hotels.com for sending reservation day before check in. My family had to stay in a different hotel. This was for my wedding and ruined the experience.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
They give 1 small bottle of water , 3 pillows . There are 2 of us in the room. These are small things that matter and don’t cost much. Room was small . No restaurant, room service was very mediocre
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien ubicado
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, excelente servicio de recepción, felicidades
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
La limpieza del cuarto no era óptima, había residuos sólidos en la alfombra. En recepción, siempre tienen la costumbre de decir que entregan habitación a las 3 PM y después entregar la llave ¿ No pueden omitir ese extraño procedimiento ?
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
No tienen agua embotellada en la habitacion. Tienes sue comprar o rellenar tu bote de agua.
Stayed 1 night in Jun 2026

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