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One Cuautitlan

3.0 star property
Eco-certified hotel with free breakfast and 24-hour front desk

Photo gallery for One Cuautitlan

Lobby
Superior Double Room
Business centre
Lobby
Loft

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Parking included
  • Laundry
  • 24/7 front desk
  • Housekeeping
The current price is NZ$178
includes taxes & fees
18 Aug - 19 Aug

Explore the area

View map
Paseo de las Haciendas esquina Av Chalma, Cuautitlan Izcalli, MEX, 54700
  • San Marcos Power Center
    ‪3 min walk‬
  • Xochitla Ecological Park
    ‪5 min drive‬
  • Galerias Perinorte
    ‪8 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪32 min drive‬

Room options

View all photos for Loft

Loft

Loft

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
Desk
In-room safe
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
Desk
In-room safe
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
Desk
In-room safe
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Cuautitlan Izcalli

At One Cuautitlan, you'll be 0.3 km (0.2 mi) from San Marcos Power Center and 5.9 km (3.7 mi) from Temple of San Francisco Javier. Highlights at this eco-friendly hotel include free buffet breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find laundry facilities, luggage storage and a front desk safe. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .With a stay at this 3-property class Cuautitlan Izcalli hotel, you'll be 6.7 km (4.2 mi) from Xochitla Ecological Park.

What's nearby

  • San Marcos Power Center - 3 min walk - 0.3 km
  • Xochitla Ecological Park - 5 min drive - 6.1 km
  • Temple of San Francisco Javier - 7 min drive - 7.2 km
  • Galerias Perinorte - 8 min drive - 9.4 km
  • Premium Outlet Punta Norte - 10 min drive - 10.2 km

Getting around

  • Tultitlan Cuautitlan Station - 14 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 32 min drive

Restaurants

  • ‪La Casa de Toño - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪El Rincon Michoacano - ‬1 min walk
  • ‪El Potrillo - ‬3 min walk
  • ‪Madero Restaurant-Café - ‬3 min walk

About this property

One Cuautitlan

Eco-certified hotel with free breakfast and 24-hour front desk
WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. The eco-certified One Cuautitlan also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

This 3-star Cuautitlan Izcalli hotel is smoke free.

  • 156 guestrooms or units
  • Conference rooms
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Water dispenser
One Cuautitlan offers 156 accommodations with a safe and a hairdryer. 46-inch flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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Lobby

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  • Parking included
  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to noon

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Cuautitlan Hotel
One Cuautitlan Hotel
One Cuautitlan Cuautitlan Izcalli
One Cuautitlan Hotel Cuautitlan Izcalli

Frequently asked questions

What is the cancellation policy at One Cuautitlan?

One Cuautitlan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at One Cuautitlan?

As of 17 Aug 2025, prices found for a 1-night stay for 2 adults at One Cuautitlan on 18 Aug 2025 start from NZ$178.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at One Cuautitlan?

Yep, One Cuautitlan has a free self car park.

Does One Cuautitlan serve breakfast?

Yeah, complimentary buffet brekkie is offered daily between 6:00 AM and noon.

Is there a free airport shuttle available at One Cuautitlan?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at One Cuautitlan?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at One Cuautitlan?

No, pets are not allowed.

One Cuautitlan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 270 out of 478 reviews
Rating 8 - Good. 151 out of 478 reviews
Rating 6 - Okay. 22 out of 478 reviews
Rating 4 - Poor. 17 out of 478 reviews
Rating 2 - Terrible. 18 out of 478 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect
Stayed 1 night in May 2025

4/10 Poor

gonzalo

Stayed 2 nights in Feb 2025

10/10 Excellent

Armando

Stayed 6 nights in Dec 2024

4/10 Poor

Tokuyuki

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Mary

Stayed 1 night in Nov 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, central location, great staff, great breakfast, in shopping center and comfortable pillows and linen. But definitely need updated towels.
Stayed 3 nights in Sep 2024

10/10 Excellent

Juan Andres

Stayed 1 night in Jul 2024

10/10 Excellent

Priscila

Stayed 1 night in Jul 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Jun 2024

8/10 Good

Armando

Business traveller
Liked: Cleanliness, staff & service

OK just for short stays

Just for short stays
Stayed 3 nights in Jun 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No pool
Stayed 1 night in Apr 2024

8/10 Good

ALFREDO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Bruno

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 11 nights in Mar 2024

10/10 Excellent

Jose Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Change them breakfast options a bit. very simple
Stayed 1 night in Mar 2024

2/10 Terrible

Estela

Travelled with family
Disliked: Staff & service, property conditions & facilities
El cuarto sucio, no me dieron el cuarto que reserve, el taxista con quien tienen un acuerdo fue pésimo no sabe usar el GPS nos perdió.el manager nunca pudimos verlo, hay un registro de inconformidad en el front desk, somos clientes de este hotel por mucho tiempo estamos desepcionados, hojala tomen carta en el asunto.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Vacation

The stay was easy and the facility well kept. The pillows were too soft.
Stayed 6 nights in Jan 2024

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

2/10 Terrible

Maria

Disliked: Cleanliness, property conditions & facilities
Room service was really bad we has to ask twice to clean up our room also the lights were going off every 15 minutes. breakfast was horrible. over all was bot a good place to stay.
Stayed 5 nights in Nov 2023

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

2/10 Terrible

Carmen

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This property’s customer service level has decreased significantly since the last time I was there. My flight arrived early in the morning and the front desk attendant wanted to charge me the full rate for one night instead of a prorated rate. Also, the towels in the room were torn on all four sides. In addition, the quality of the food served for breakfast was not the best. The fruit was not fresh and seemed it was the unused fruit from the previous day. I was disappointed.
Stayed 1 night in Oct 2023

10/10 Excellent

Berenice

Stayed 3 nights in Aug 2023

8/10 Good

peter

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is comfortable and has convenient parking. The breakfast was nice. Overall great place to stay but not very sound proofed.
Stayed 1 night in Jun 2023

10/10 Excellent

Fernando

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The best in the zone
Stayed 1 night in Jun 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Great location. We had a very comfortable stay
Stayed 2 nights in Jun 2023