&Here TOKYO UENO

3.0 star property
Hotel with a restaurant, 3-minute walk to Ueno Park

Room options

View all photos for Superior Twin Room (Japanese-Style Room)

Superior Twin Room (Japanese-Style Room)

Superior Twin Room (Japanese-Style Room)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Hairdryer
Eco-friendly toiletries
Toilet with electronic bidet
Separate bath and shower
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Single Futons

View all photos for Superior Twin Room (Western-Style Room)

Superior Twin Room (Western-Style Room)

Superior Twin Room (Western-Style Room)

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Hairdryer
Eco-friendly toiletries
Toilet with electronic bidet
Separate bath and shower
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Accessible Twin Room (Western-Style Room)

Accessible Twin Room (Western-Style Room)

Accessible Twin Room (Western-Style Room)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Hairdryer
Eco-friendly toiletries
Toilet with electronic bidet
Separate bath and shower
  • 31 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed and 1 Queen Bed

View all photos for Superior Twin Room (Japanese-Western-Style Room)

Superior Twin Room (Japanese-Western-Style Room)

Superior Twin Room (Japanese-Western-Style Room)

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Hairdryer
Eco-friendly toiletries
Toilet with electronic bidet
Separate bath and shower
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Triple Room (Bunk)

Superior Triple Room (Bunk)

Superior Triple Room (Bunk)

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Hairdryer
Eco-friendly toiletries
Toilet with electronic bidet
Separate bath and shower
  • 31 sq m
  • City view
  • Sleeps 5
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Superior Family Room (Japanese-Western-Style Room)

Superior Family Room (Japanese-Western-Style Room)

Superior Family Room (Japanese-Western-Style Room)

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Separate dining area
Air conditioning
Heating
Mini-fridge
Smart TV
Hairdryer
Eco-friendly toiletries
Toilet with electronic bidet
  • 36 sq m
  • Park view
  • Sleeps 6
  • 2 Single Beds, 1 Single Bunk Bed and 1 Single Futon

View all photos for Deluxe Family Room (Japanese-Western-Style Room)

Deluxe Family Room (Japanese-Western-Style Room)

Deluxe Family Room (Japanese-Western-Style Room)

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Smart TV
Hairdryer
Eco-friendly toiletries
  • 41 sq m
  • Park view
  • Sleeps 6
  • 2 Single Beds and 2 Single Futons

View all photos for Deluxe Family Room (Takumi)

Deluxe Family Room (Takumi)

Deluxe Family Room (Takumi)

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Smart TV
Hairdryer
Eco-friendly toiletries
  • 40 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Single Bunk Beds

View all photos for Deluxe Family Room (Western-Style Room)

Deluxe Family Room (Western-Style Room)

Deluxe Family Room (Western-Style Room)

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Smart TV
Hairdryer
Eco-friendly toiletries
  • Park view
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Deluxe Family Room (Bunk)

Deluxe Family Room (Bunk)

Deluxe Family Room (Bunk)

9.8 out of 10
Exceptional
(32 reviews)

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Smart TV
Hairdryer
Eco-friendly toiletries
  • 41 sq m
  • Park view
  • Sleeps 6
  • 2 Single Beds and 2 Single Bunk Beds

View all photos for Deluxe Family Room (Literature)

Deluxe Family Room (Literature)

Deluxe Family Room (Literature)

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Smart TV
Hairdryer
Eco-friendly toiletries
  • 41 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Single Futons

View all photos for Deluxe Suite (Japanese-Western-Style Room)

Deluxe Suite (Japanese-Western-Style Room)

Deluxe Suite (Japanese-Western-Style Room)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Smart TV
Separate bedroom
Hairdryer
  • 54 sq m
  • 1 bedroom
  • Park view
  • Sleeps 8
  • 2 Single Beds and 4 Single Futons

View all photos for Deluxe Suite (Bunk)

Deluxe Suite (Bunk)

Deluxe Suite (Bunk)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Smart TV
Separate bedroom
Hairdryer
  • 1 bedroom
  • Park view
  • Sleeps 6
  • 2 Queen Beds and 2 Single Bunk Beds

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About the area

Tokyo

At &Here TOKYO UENO you'll be within a short 5-minute stroll of Ueno Park and Ameyoko Shopping District. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel has free WiFi in public areas, multilingual staff and luggage storage. Added amenities include laundry facilities, a water dispenser and a lift. Self-service breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 3-property class Ueno hotel include University of Tokyo and Tokyo Dome is within 30 minutes.

What's nearby

  • Ameyoko Shopping District - 3 min walk - 0.3 km
  • Ueno Park - 3 min walk - 0.3 km
  • University of Tokyo - 4 min walk - 0.4 km
  • Ueno Zoo - 6 min walk - 0.6 km
  • Akihabara Electric Town - 9 min walk - 0.8 km

Getting around

  • Yushima Station - 2 min walk
  • Keisei-Ueno Station - 5 min walk
  • Tokyo (HND-Haneda) - 40 min drive

Restaurants

  • ‪Korean Cafe チョンハクトン - ‬1 min walk
  • ‪メイド喫茶 最果て - ‬1 min walk
  • ‪多古久 - ‬1 min walk
  • ‪TEPPAN'YAUENOSANDAIMEKEI 鉄板屋 上野 三代目 圭 - ‬1 min walk
  • ‪焼肉圭K - ‬1 min walk

About this property

&Here TOKYO UENO

Hotel with a restaurant, 3-minute walk to Ueno Park
There's a restaurant on site. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at &Here TOKYO UENO. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 145 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
&Here TOKYO UENO offers 145 air-conditioned accommodations with a safe and complimentary slippers. 40-inch Smart televisions come with satellite channels.

Bathrooms include a separate bath and shower, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

Public bath/onsen services include an indoor public bath.

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Exterior
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (JPY 3,300 per night; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,980 for adults and JPY 1,980 for children
  • A restaurant

Family friendly

  • Children's dinnerware
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • Coworking space

Spa

  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately JPY 1980 for adults and from JPY 1980 for children
  • Covered self-parking fee: JPY 3300 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking, access to the public bath facility and high chair
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay, PayPay, LINE Pay, R Pay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking, access to the public bath facility and high chair. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, mobile payments, Alipay, PayPay, LINE Pay and R Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Frequently asked questions

What is the cancellation policy at &Here TOKYO UENO?

&Here TOKYO UENO offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at &Here TOKYO UENO?

Yep, &Here TOKYO UENO has a covered self car park with in/out privileges for JPY 3300 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to &Here TOKYO UENO?

The closest beach to &Here TOKYO UENO is Odaiba Beach Park (8.7 km).

Is &Here TOKYO UENO family-friendly?

You bet! With amenities such as laundry facilities, as well as children's dinnerware in the guestrooms, it's no surprise that &Here TOKYO UENO is a hit with families.

Does &Here TOKYO UENO serve breakfast?

You bet, self-service breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at &Here TOKYO UENO?

No, &Here TOKYO UENO does not offer an airport shuttle service.

Is there a bar or restaurant at &Here TOKYO UENO?

Yep, you can grab a meal at &Here TOKYO UENO's onsite restaurant.

What time are check-in & check-out at &Here TOKYO UENO?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at &Here TOKYO UENO?

No, pets are not allowed.

&Here TOKYO UENO Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 937 out of 1188 reviews
Rating 8 - Good. 204 out of 1188 reviews
Rating 6 - Okay. 28 out of 1188 reviews
Rating 4 - Poor. 14 out of 1188 reviews
Rating 2 - Terrible. 5 out of 1188 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great view of the park, comfy beds and a nice reception area.
Stayed 2 nights in Nov 2025

10/10 Excellent

Yuxiang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at &Here Tokyo Ueno. The hotel is in a fantastic location, just steps away from subway stations, the Narita Skyliner, and Ueno Park, making it easy to get around and explore the city. The surrounding area is filled with shopping and dining options, and convenience stores are right nearby for quick needs. The staff were very friendly and helpful, which made the experience even more welcoming. Our 3 beds room located on the 9th floor was surprisingly spacious, very clean, and quiet — perfect for resting after a busy day in Tokyo.
Stayed 7 nights in Sep 2025

10/10 Excellent

Izumi

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Ryan

Stayed 1 night in Sep 2025

10/10 Excellent

YIDING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

6/10 Okay

Rachel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Hotel was decent but not very flexible with check-in and out. Area around the hotel is busy with lot of “clubs” and bars. Probably not too safe to walk around in the night without being hustled.
Stayed 1 night in Sep 2025

10/10 Excellent

UNA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at &here hotel in Ueno. The location was excellent—just a short walk to JR, Chiyoda, and Ginza lines, making it super convenient for getting around Tokyo, directly to and from Narita airport on the Keisei Skyliner. It is situated at a location surrounded by convenient stores and restaurants. It is also just across the street of the beautiful Ueno park. The hotel itself is new, modern, and very clean. Our room 901 was quiet, everything in working order. We had a very restful sleep during our stay. Cleaning service is not provided daily, however, garbage is cleaned out and clean towels are provided daily, which is more than sufficient for us. An extension to my partner, Stephan's review on Google. A special mention goes to Do at the front desk. His level of customer service was outstanding—he went above and beyond to make sure everything was perfect when we checked in. Truly some of the best hospitality we've experienced. Thank you. Another highlight was the public bath on the top floor, which overlooked the pond at the Ueno park. It was such a relaxing and unique bonus. We highly recommend this hotel and looking forward in staying at &here again the next time we will be in Tokyo.
Stayed 5 nights in Sep 2025

10/10 Excellent

Greg

Liked: Property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Nourra

Stayed 2 nights in Sep 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

Brett, Kirkland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Raisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quieter area of Ueno, right by Ueno Park. Also less than 10 mins from a metro station. New hotel, clean, lots of amenities provided. We got the triple bed with bunk - it was spacious and there was a mini kitchen too which was nice. Would stay here again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Azusa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was busy street behind the building but it was very peaceful front side because of ueno park.
Stayed 2 nights in Aug 2025

4/10 Poor

Xiaoli

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is at a good location and clean. The room is very small. We tried to check in 1.5 hours earlier than scheduled but was told that have to pay 9400 JPY for the that even if they already have room available. No spring water is provided. There is water fountain and vendor machine at the 2nd floor.
Stayed 1 night in Aug 2025

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional staff at the front desk. They shared a warm welcome upon our arrival, provided helpful recommendations and offered lovely sentiments upon our departure. The building is “open air” on floors 2 and above, which means no air conditioning in the hallways to rooms. Rooms are air conditioned. This design imbues a unique ambiance with the gentle rumblings from the street below. The location is close to exciting sites like Akihabara, Ginza and Tokyo station. Lots to see and do. There’s an interesting shopping district a 3-minute walk away with many food and shopping options. For families, my only concern is the street behind hotel had a lot of bars during our visit (summer 2025) that did not feel safe/smart to walk down at night. Also the streets surrounding were strewn with garbage throughout our stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, modern
Stayed 2 nights in Aug 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Wendy

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Ambra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. The staff was great, the rooms are spacious and clean and it is right in front of the park, so we could go for a run in the morning, as well as admiring the view from our window. It's very well connected with buses and metro lines - the shinkansen also stops at Ueno so it's a good location. Plenty of food options around and uber eats delivery. We will definitely come back again.
View from our room
Stayed 6 nights in Aug 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well placed and very interesting in its construction with open corridors. It is directly opposite the park which houses the zoo and the museums as well as temples. The hotel itself had a rooftop onsen too. Our room was spacious with a full kitchenette. My daughter loved the bunk bed aspect! The hotel has its own cafe which was a good bonus. The quiet zen like hotel was a contrast to the busy Ueno streets and bars not far away. It is also only moments from Ameyocho shopping street and the Sanrio Garden cafe both of which were great for the final leg of our trip. I would definitely stay at otherwise &Here hotels.
Stayed 3 nights in Aug 2025

10/10 Excellent

CHI MING, South San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room could use better soundproofing—I’ve been woken up twice by noise from next door or upstairs.
Stayed 12 nights in Jul 2025

10/10 Excellent

Dave, Huntington

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff and hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025