Hilton Tokyo

4.5 star property
Luxury hotel connected to a shopping centre in Tokyo with 4 restaurants

Photo gallery for Hilton Tokyo

Located in a vibrant urban setting, this high-rise hotel offers stunning city views.
Creator video
Experience the vibrant city life from a high vantage point, with a stunning view of the metropolitan skyline.
Relax in the stylish lobby, featuring a central seating area, bar, and floor-to-ceiling windows.
Relax by the pool, surrounded by lush greenery and natural light.

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Room service
The current price is NZ$428
19 Aug - 20 Aug

Explore the area

Map
6-6-2, Nishi-Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0023
  • Tokyo Metropolitan Government Building
    ‪3 min walk‬
  • Shinjuku Gyoen National Garden
    ‪19 min walk‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪19 min drive‬

Room options

King City Suite Executive

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King Jr Suite Executive

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

King Hilton

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

King Premium

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Twin Premium

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Twin Executive Plus

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Twin Premium with Sofa Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

King Tower Suite Executive

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
  • 66 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Twin Jr Suite Executive

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
  • 44 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

King Premium with Sofa Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Twin Deluxe

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

King Executive with Sofa Bed

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Twin Tower Suite Executive

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
  • 66 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

King Deluxe

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King Executive Plus

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King Executive

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Bidet
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Twin Executive

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Bidet
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Queen Hilton, Room

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Twin Hilton

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

King City Suite Executive with Sofa Bed

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Twin - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Superior Double - Non-Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 2

Standard Triple - Non-Smoking

  • Sleeps 3

Double

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Deluxe Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Twin

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Double - Non-Smoking

  • Sleeps 2

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About the area

Tokyo

Hilton Tokyo places you in the centre of Tokyo, connected to a shopping centre and within a short 5-minute stroll of Tokyo Metropolitan Government Building and Shinjuku Central Park. Highlights at this luxury hotel include 4 restaurants, 2 bars/lounges and an indoor swimming pool. .The restaurant, Marble Lounge, serves international cuisine and is open for breakfast, lunch and dinner. Zatta is the hotel's own bar, serving drinks along with light fare. Enjoy the 24-hour gym, outdoor tennis court and sauna as well as access to free bike hire. 10215 square feet (949 square metres) of event facilities include 25 meeting rooms and conference space, and other business amenities include limo/town car service. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 4.5-property class Shinjuku hotel include Shinjuku Gyoen National Garden and Meiji Jingu Shrine.

What's nearby

  • Tokyo Metropolitan Government Building - 3 min walk - 0.3 km
  • Shinjuku Gyoen National Garden - 19 min walk - 1.7 km
  • Meiji Jingu Shrine - 4 min drive - 2.8 km
  • Waseda University - 5 min drive - 3.4 km
  • Shibuya Crossing - 5 min drive - 4.8 km

Getting around

  • Tochomae Station - 4 min walk
  • Seibu-Shinjuku Station - 13 min walk
  • Tokyo (NRT-Narita Intl.) - 71 min drive

Restaurants

  • ‪新宿ReNY - ‬1 min walk
  • ‪バー&ラウンジ ZATTA ヒルトン東京 - ‬1 min walk
  • ‪エグゼクティブラウンジ - ‬1 min walk
  • ‪コメダ珈琲店 - ‬1 min walk
  • ‪Rie Coffee - ‬1 min walk

About this property

Hilton Tokyo

Luxury hotel connected to a shopping centre in Tokyo with 4 restaurants
As a guest of Hilton Tokyo, you'll find an indoor pool, an outdoor tennis court, a sauna, and a 24-hour fitness centre. There are 4 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include 25 meeting rooms and limo/town car service. Event space at this hotel measures 10215 square feet (949 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hilton Tokyo. An airport shuttle at scheduled times is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Tokyo hotel.

  • 1 building
  • 830 guestrooms or units
  • 38 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 10215 sq ft of conference space
  • 949 sq. m of conference space
  • Built in 1984
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
Hilton Tokyo offers 830 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium digital channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Tokyo hotel provides wired and wireless Internet access (Wi-Fi speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1,100 per night); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 9:00 AM to 8:30 PM at scheduled times
  • Limo/town car service
  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: JPY 4,200 for adults and JPY 2,100 for children
  • 2 bars/lounges
  • 4 restaurants

Restaurants on site

  • Dynasty
  • Junisoh
  • Marble Lounge
  • Metropolitan Grill
  • Zatta

Things to do

  • 2 outdoor pickleball courts
  • 24-hour gym
  • Free bicycle rentals
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,215 square feet of conference space
  • 25 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • High-pile carpet in room
  • Lift (110 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 38 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Additional meal fees apply to children when sharing existing bedding.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 11187.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4200 for adults and from JPY 2100 for children
  • Fee for in-room wireless Internet: JPY 1100 per night (rates may vary)
  • Fee for in-room wired Internet: JPY 1100 per night (rates may vary)
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)
  • Self-parking fee: JPY 1500 per night (in/out privileges)
  • Rollaway bed fee: JPY 11187.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Tokyo
Hilton Tokyo
Tokyo Hilton
Hilton International Shinjuku
Hilton Tokyo Hotel
Hilton Tokyo Hotel Shinjuku
Hilton Tokyo Shinjuku
Shinjuku Hilton
Hilton Tokyo Hotel
Hilton Tokyo Tokyo
Hilton Tokyo Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Hilton Tokyo?

Hilton Tokyo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Tokyo?

As of 30 Jul 2025, prices found for a 1-night stay for 2 adults at Hilton Tokyo on 19 Aug 2025 start from NZ$427.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Tokyo?

Yep, Hilton Tokyo has a self car park with in/out privileges for JPY 1500 per night. Onsite parking is limited.

Are there any beaches close to Hilton Tokyo?

The closest beach to Hilton Tokyo is Odaiba Beach Park (10.3 km).

Does Hilton Tokyo have a pool?

Hilton Tokyo has an indoor pool.

What luxury perks are available at Hilton Tokyo?

Hilton Tokyo features an indoor pool, a sauna and 4 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Hilton Tokyo a romantic place to stay?

24-hour room service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton Tokyo.

Is Hilton Tokyo family-friendly?

You bet! With amenities such as free bike rentals and an outdoor tennis court, as well as free infant beds in the guestrooms, it's no surprise that Hilton Tokyo is a hit with families.

Does Hilton Tokyo serve breakfast?

Yep, our visitors love the buffet brekkie here! Available daily from 6:00 AM to 10:30 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hilton Tokyo?

No, but there's an airport shuttle that runs from 9:00 AM - 8:30 PM at scheduled times for a fee.

Is there a bar or restaurant at Hilton Tokyo?

Yep, you can grab a meal at Hilton Tokyo's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Hilton Tokyo?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Hilton Tokyo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 579 out of 1000 reviews
Rating 8 - Good. 261 out of 1000 reviews
Rating 6 - Okay. 73 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Stayed 4 nights in Nov 2024

10/10 Excellent

KAI

Stayed 3 nights in Apr 2025

10/10 Excellent

Marcus

Stayed 5 nights in Apr 2025

10/10 Excellent

Liu

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good except a little bit noisy in the lobby :)
Stayed 8 nights in Apr 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa facility was outdated.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 7 nights in Apr 2025

6/10 Okay

Shan

Travelled with family
Liked: Cleanliness
the hilton in this location is a little outdated. it is not enough man power. the service and equipment is not up to date at all.
Stayed 7 nights in Apr 2025

10/10 Excellent

Nicholas

Stayed 1 night in Apr 2025

10/10 Excellent

Shavonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 14 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Nate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Virginia

Travelled with partner
Liked: Staff & service
Disliked: Amenities
This hotel is tired and also isn’t value flfor money! The price of the room was daylight robbery for the room type! Other hotels in Tokyo have a much better value for money
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very busy hotel but an excellent stay nonetheless. My advice for anybody booking this hotel is that the executive lounge access is well worth it. The breakfast in the morning is very good and needed as there are few restaurants that open that early in Tokyo. The shuttle to Shinjuku station is also an excellent service and extremely punctual. I had packages from Amazon delivered to concierge without issue and you are notified once your package arrives. Highly recommend!
Stayed 11 nights in Mar 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyed our stay. Staff was extremely helpful and respectful. The one service that would have been nice is if the hotel had a coffee and hot tea bar that was available especially during times when the Chocolate bar was closed. Very inconvenient to have to call room service, visit one of the restaurants, or walk to one of the nearby coffee shops for a decent cup of tea. The machine in the room are not thoroughly cleaned so tea always have a coffee taste. Thank you.
Stayed 5 nights in Mar 2025

10/10 Excellent

Carmen

Travelled with family
Liked: Amenities
Excellent service. Perfect breakfast buffet for every taste. Away from crowded areas but not too far to walk to Shinjuku attractions.
Stayed 5 nights in Mar 2025

10/10 Excellent

inhee

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is pretty clean and good.
Stayed 5 nights in Mar 2025

10/10 Excellent

leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Tokyo hotel - highly recommended

Absolutely sensational hotel in Tokyo. Amazingly helpful and responsive staff who went out of their way to make our staff memorable. Hotel is immaculate both in and out, and the room was kept to the highest order by the housekeeping tea.. We had an executive room with access to the relevant lounge. Lounge was split into two was quiet and coffee, drinks and snacks plentiful all day. Evening snacks and drinks were superb and included branded alcohol drinks. The lounge was very busy on the weekend but the staff managed numbers incredibly well. The lounge concierge service was outstanding, they were extremely knowledgeable and helpful. Due to the Heathrow closure the staff did all they could do to accommodate us having a later checkout and lounge access which was beyond what could have been expected. They were even able to advise on airport transfers including the executive bus transfer service which is hourly and very cost effective ie 1400 tempo to transfer to the airport Hotel has a shuttle to a shopping area which is provided free of charge
Stayed 1 night in Mar 2025

10/10 Excellent

Keianna

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great stay at this beautiful hotel. The staff were excellent.
Stayed 6 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Hotel link to subway n has shuttle bus to Shinjuku Stn.
Stayed 3 nights in Mar 2025

10/10 Excellent

ofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel , great service ,clean rooms

Stayed 2 nights in Mar 2025

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, beautiful property.
Stayed 1 night in Feb 2025

8/10 Good

elena

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Room size is good bud the bathroom is very small and not well appointed (lacking towel rails etc). The shower screen is small and hence inadequate in preventing water splashing out onto the bathroom floor.
Stayed 6 nights in Feb 2025