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Hyatt House Tokyo Shibuya

Property class: 4

Photo gallery for Hyatt House Tokyo Shibuya

A stone pathway leading to a building with a modern design, surrounded by greenery and trees.
Creator video - submitted by Agnes Kumala
A modern indoor swimming pool with lounge chairs, large windows, and a city view at night.
A modern corridor with a long bar area, a H MARKET store, and a view of greenery outside.
A modern hotel lobby with a long reception desk, seating area with sofas and ottomans, and large windows offering views of the city.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$759
10 Dec - 11 Dec

Explore the area

View map
3-3 Sakuragaoka-Cho, Shibuya-ku, Tokyo, Tokyo, 150-0031
  • Place, Shibuya Sky
    ‪3 min walk‬
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Place, Hachikō Memorial Statue
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

View all photos for Deluxe Twin Room (with sofa bed)

A modern hotel room with a kitchenette, a bed with blue bedding, a small seating area, and a view of the city.

Deluxe Twin Room (with sofa bed)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (with sofa bed)

A hotel room with a large bed, two bedside tables, a nightstand, a bench, a wall art piece, and a window with a city view.

Deluxe Room (with sofa bed)

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

A modern living room with a dining area, large windows with a city view, and a sofa with decorative pillows.

Deluxe Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Twin Suite

A modern living room with a dining area, large windows with a city view, and a sofa with decorative pillows.

Deluxe Twin Suite

  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Twin Suite

A modern kitchen with a large window, a dining area with a table set for two, and a living area with a sofa and a TV.

Twin Suite

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for King Room with Sofa Bed

A modern hotel room with a large bed, a desk with a chair, a sofa, and a television.

King Room with Sofa Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Suite

A modern kitchen with a large window, a dining area with a table set for two, and a living area with a sofa and a TV.

King Suite

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Room

A modern hotel room with a large bed, a desk with a chair, a sofa, and a television.

King Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (with Day Bed)

A modern hotel room with a large bed, a seating area with a view, and a cityscape visible through the windows.

Premium Room, 1 King Bed (with Day Bed)

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Room (with Day Bed)

A modern hotel room with a bed, a dining area with a table and chairs, a small kitchen with a washing machine, and a bathroom with a mirror and sink.

Premium Twin Room (with Day Bed)

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room with Sofa Bed

A modern bathroom with a washing machine, a large mirror, and a shower.

Twin Room with Sofa Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a flat-screen TV, and a large window offering a city view.

Room, 1 King Bed, City View

7.4 out of 10
Good
(3 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Tokyo

Hyatt House Tokyo Shibuya puts you in the heart of Tokyo, connected to a shopping centre and within a 20-minute stroll of Hachikō Memorial Statue and Shibuya Sky. Highlights at this hotel include a restaurant, an indoor swimming pool and in-room kitchens. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and Hot tub. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 9:30 AM. .Sights within a 10-minute walk of this 4-property class Shibuya hotel include Shibuya Crossing and Shibuya 109 Building.

What's nearby

  • Shibuya Sky - 3 min walk - 0.3 km
  • Shibuya Crossing - 5 min walk - 0.4 km
  • Hachikō Memorial Statue - 5 min walk - 0.4 km
  • Cerulean Tower - 6 min walk - 0.5 km
  • Shibuya 109 Building - 6 min walk - 0.6 km

Getting around

  • Shibuya Station - 5 min walk
  • Shinsen Station - 12 min walk
  • Tokyo (HND-Haneda) - 39 min drive

Restaurants

  • ‪かっちゃんラーメン - ‬2 min walk
  • ‪マクドナルド (Mcdonald's) - ‬5 min walk
  • ‪ラーメン豚山 - ‬1 min walk
  • ‪EXCELSIOR CAFFÉ - ‬1 min walk
  • ‪肉汁餃子のダンダダン さくらステージ店 - ‬1 min walk

About this property

Hyatt House Tokyo Shibuya

Hyatt House Tokyo Shibuya offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Hyatt House Tokyo Shibuya also features tour/ticket assistance, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 125 guestrooms or units
  • 16 levels
  • Built in 2023
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hyatt House Tokyo Shibuya offers 125 air-conditioned accommodations with washers/dryers and laptop-compatible safes. This accommodation offers separate sitting areas. A pillow menu is available. 55-inch Smart televisions come with premium digital channels. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, slippers, bidets and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and change of towels can be requested.

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  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
4.8 out of 5, Exceptional, 1,794 reviews
The price is NZ$754
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,630 for adults and JPY 3,630 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift (180 centimetre wide door)
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 16 floors
  • Built in 2023
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • Phone
  • Separate sitting area
  • Washing machine/dryer

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3630 for adults and from JPY 3630 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House Tokyo Shibuya Hotel
Hyatt House Tokyo Shibuya Tokyo
Hyatt House Tokyo Shibuya Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Hyatt House Tokyo Shibuya?

Hyatt House Tokyo Shibuya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt House Tokyo Shibuya?

As of 12 Nov 2026, prices found for a 1-night stay for 2 adults at Hyatt House Tokyo Shibuya on 10 Dec 2026 start from NZ$759, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt House Tokyo Shibuya have a pool?

Hyatt House Tokyo Shibuya has an indoor pool. The pool is open 8:00 AM to 8:00 PM.

Does Hyatt House Tokyo Shibuya serve breakfast?

Yeah, buffet brekkie is offered daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Hyatt House Tokyo Shibuya?

No, Hyatt House Tokyo Shibuya does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt House Tokyo Shibuya?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt House Tokyo Shibuya?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hyatt House Tokyo Shibuya?

No, pets are not allowed.

Hyatt House Tokyo Shibuya Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 279 out of 322 reviews
Rating 8 - Good. 31 out of 322 reviews
Rating 6 - Okay. 5 out of 322 reviews
Rating 4 - Poor. 4 out of 322 reviews
Rating 2 - Terrible. 3 out of 322 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel next to Shibuya crossing
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service all around the property, convenient location to move around the area, we experience a great stayed, 100% recommendations
Stayed 11 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Good location, very clean and friendly staff. Highly recommend!
Stayed 9 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is well located to plenty and the tram. The parking whuch is not on site is nearby at $50 a day. I would definitely come here again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, beautiful facilities, easy check in, smooth and excellently long pool with a beautiful view, breakfast sumptuous and gym adequate. Highly recommended. 5 star
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay in this hotel. Everything is perfect, from check in to check out i have nothing to say. I will stay there my next trip to Tokyo
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. A true home away from home. Unbeatable location. Highly Recommended. Would stay again.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing! I enjoyed the breakfast buffet and the pool. The location is perfect. It’s so close the Shibuya Crossing and all the shops but tucked away from the hustle and bustle. It’s excellent for families. It is a 5 minute walk from Shibuya station. The rooms are clean.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely adore the cleanliness of this place and the kindness of its staff. The only thing I regret is the limited room space compared to the price.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for our 3-day stay in Tokyo. As Canadians, it was helpful to have a front desk staff who spoke English and we’re quite helpful to arrange taxis, transport our bags to the next city, and give us tips for were to eat when we arrived late the first night. Room was bright, clean and well setup. In-room laundry was really nice, and the girls liked the pool too. Oh - and the beds and pillows are excellent. You’ll enjoy this place for a family stay.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean room, great staff & good location.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the best hotel in shibuya if you are a first time Japan traveler or a frequent visitor. The staff is very welcoming , they speak many languages , and can help navigate anything needed.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Location is excellent… Room is clean and great layout We will definitely come and stay there again
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The location of this hotel is perfect, near stores and restaurants. The room was clean, spacious and being able to do our laundry was wonderful! I highly recommend this hotel. We will stay here again the next time we visit Tokyo.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kitchen was well equipped.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for three nights and had a great experience. The room was clean, quiet, and well maintained. Staff at the front desk were friendly and helpful throughout my stay. The location was convenient and close to restaurants and public transportation. Breakfast had good variety, and the Wi-Fi worked well. I would definitely stay here again.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had laundry in room which was amazing. Breakfast was excellent. Nice size for 3 of us. Located so close to the train station which made it super easy to navigate all over Tokyo.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great room with everything we needed, extremely clean and helpful staff. Beautiful pool area.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean room, great service, breakfast buffet was amazing, staff was excellent. We would stay their again!
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

The staffs were so nice and made me always feel like home when I stayed there.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is ok but everything else is amazing
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, very modern and has all the amenities you need. The staff are incredibly helpful. Great location, only a 10 min walk to the Shibuya Crossing. Good luck navigating the maze that is Shibuya station! Will 100% stay at Hyatt House again and highly recommended.
Stayed 4 nights in Apr 2026