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4.2 out of 5

"Generally ok. Other patrons noisy.? Traffic noisy " More

By a verified traveller on Fri 12 Apr 2024

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Hotel Description

Downs Motel places you in the center of Toowoomba, within just a 15-minute stroll of Grand Central Shopping Centre and City Golf Club. Highlights at this motel include in-room free WiFi, balconies, and Smart TVs.

This business-friendly motel offers free WiFi in public areas, a terrace, and a garden. Other amenities include a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities such as an off-leash area. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 20-minute walk of this 3-star South Toowoomba motel include Empire Theatre and Toowoomba Base Hospital.

Queen Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$109* Per night/room 5 May - 6 May

Family Kitchenette Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Queen Single

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Queen Single Kitchnette

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Queen/Single Studio (Pet Friendly)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Queen Studio Room with Balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Downs Motel ratings based on 391 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Downs Motel

Everyone (210) Couples (83) Business (2) Family (80)
4 out of 5
Generally ok. Other patrons noisy.? Traffic noisy

Posted by on 12 Apr. 2024

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3 out of 5
Room was clean but plumbing wasn’t working correctly and made for a poor experience

Posted by on 9 Apr. 2024

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4 out of 5

Posted by on 5 Mar. 2024

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5 out of 5
I stayed for 2 nights in a queen room. The interior looked like it had been recently refurbished and the bed and linen were good. The air conditioning worked well and was quite quiet. I will stay here again next time I have to come to Toowoomba.

Posted by on 3 Dec. 2023

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2 out of 5
Said pet friendly on website so booked through Wotif. Got there and don’t guarantee pet friendly room. Could not get money back. Man at reception rude. Can not get through to Wotif either.

Posted by on 3 Dec. 2023

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5 out of 5
Really helpful owners and staff. Well priced and clean Nice little cafe around the back with a chatty parrot.

Posted by on 19 Nov. 2023

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5 out of 5
I really like that the staff always find a secure place for me to park my motorcycle. The staff are respectful, polite and friendly and just generally very nice.

Posted by on 13 Nov. 2023

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5 out of 5

Posted by on 14 Oct. 2023

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3 out of 5
This is an older style motel. It was very clean and the room and beds perfectly adequate for a one-night stay. Some of the other guests were a bit noisy, and sound penetrated. Staff encountered were friendly and polite.

Posted by on 12 Oct. 2023

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5 out of 5
Clean room

Posted by on 5 Oct. 2023

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Property Features

There's a coffee shop/cafe on site. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. The business-friendly Downs Motel also features a terrace, a garden, and laundry facilities. Self parking is free. This 3-star Toowoomba motel is smoke free.

  • 23 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Toowoomba Station (1.8 km / 1.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Downs Motel offers 23 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Rooms open to balconies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers. This Toowoomba motel provides complimentary wireless Internet access. 42-inch Smart televisions come with premium cable channels. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 7:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Please note: pets are only permitted in rooms labeled as pet friendly. Guests booked in these rooms who plan to bring a pet must contact the property in advance. The listed pet fee is collected onsite from guests who bring a pet.

Downs Motel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 7:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 10.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Pet Policy

  • Pets: AUD 50 per pet (varies based on length of stay), plus a one-time cleaning fee of AUD 50 and a deposit of AUD 100 per stay
  • Only dogs are allowed
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No lifts
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 7:30 PM
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 9–29 per person
  • Pet deposit: AUD 100 per stay
  • Pet fee: AUD 50 per pet (varies based on length of stay) plus AUD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Downs Motel Toowoomba
  • Downs Motel
  • Downs Toowoomba
  • Downs Motel South Toowoomba
  • Downs Motel Motel
  • Downs Motel South Toowoomba
  • Downs Motel Motel South Toowoomba

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.