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Potters Toowoomba Boutique Hotel

4-star property
258 Margaret Street, Toowoomba, QLD 0508 053 286
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4.7 out of 5
Exceptional!
See all 322 wotif Reviews

"It was clean, comfortable and the room we chose was very roomy. The staff gave suggestions of places to eat as their restaurant was closed during our ... " More

By a verified traveller on Fri 12 Apr 2024

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Hotel Description

At Potters Toowoomba Hotel you'll be within a short 5-minute stroll of Grand Central Shopping Centre and Laurel Bank Park. Highlights at this hotel include a restaurant and in-room free WiFi.

The restaurant, Potters Restaurant, is open for breakfast and dinner. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. On weekday mornings cooked-to-order breakfast is served between 6:30 AM and 9:00 AM. There's also the convenience of free self parking.

Places within a 15-minute walk of this 4-star Toowoomba hotel include Empire Theatre and Queens Park.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$152* Per night/room 12 May - 13 May

Connecting King Room

Bed Count 2 King Beds Maximum Occupancy 4 Max

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Two Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Accessible King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Potters Toowoomba Hotel ratings based on 322 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Potters Toowoomba Hotel

Everyone (194) Couples (65) Family (29)
5 out of 5
It was clean, comfortable and the room we chose was very roomy. The staff gave suggestions of places to eat as their restaurant was closed during our stay.

Posted by on 12 Apr. 2024

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Comment from Hotel Management

16 Apr. 2024 by The Potters Team

Thank you Fleur, we look forward to accommodating you again next time :)

5 out of 5
Lovely staff, delicious room service, clean and comfortable bed, good bathroom space.

Posted by on 6 Apr. 2024

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Comment from Hotel Management

8 Apr. 2024 by The Potters Team

Thank you Catherine :)

4 out of 5
We chose this hotel as it has a restaurant attached and was wanting the convenience of not having to leave for dinner, unfortunately the restaurant was closed for the whole of the Easter break. Other than that, place was clean and tidy, quiet too.

Posted by on 4 Apr. 2024

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Comment from Hotel Management

8 Apr. 2024 by The Potters Team

Thank you Michelle, we look forward to seeing you again next time :)

5 out of 5
This is a great Hotel located close to the city with great rooms and onsite parking. But the outstanding element of this facility is its staff. They are a level above the others.

Posted by on 27 Mar. 2024

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Comment from Hotel Management

27 Mar. 2024 by The Potters Team.

Thank you for your kind review Mark, we appreciate it! We hope to see you at Potters again.Many Thanks, The Potters Team.

1 out of 5

Posted by on 23 Mar. 2024

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Comment from Hotel Management

16 Apr. 2024 by The Potters Team

Thank you Chris

4 out of 5
Friendly staff (reception and restaurant) short drive to the Showgrounds where our event was, plenty of parking, room was clean

Posted by on 14 Mar. 2024

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Comment from Hotel Management

16 Mar. 2024 by Potters team

Thank you for your review Lucy, we hope to see you at Potters again. Regards Potters Team

5 out of 5
It was very quiet & private. We will be back.

Posted by on 4 Mar. 2024

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Comment from Hotel Management

6 Mar. 2024 by The Potters Team.

Hi Terri,Thank you for your review, we hope to see you againRegards, The Potters Team

5 out of 5
The motel was conveniently located and was very clean

Posted by on 29 Feb. 2024

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Comment from Hotel Management

3 Mar. 2024 by The Potters Team.

Thanks for your review Glen, we hope you chose to stay at Potters again. Regards The Potters Team

5 out of 5
Close to the centre of town. Clean rooms with comfortable beds. Doors to the rooms come of an internal foyer for extra safety.

Posted by on 26 Feb. 2024

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Comment from Hotel Management

3 Mar. 2024 by The Potters Team.

Hi Michelle, Thanks for your review, we hope to see you at Potters again. Regards, The Potters Team

5 out of 5

Posted by on 14 Jan. 2024

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Comment from Hotel Management

15 Jan. 2024 by Potters team

Thanks for your review, we hope you choose to stay with Potters again.Regards, Potters Team

About the Potters Toowoomba Boutique Hotel

Location 258 Margaret Street, Toowoomba, QLD 4350

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from December 17 to January 16:

  • Bar/Lounge
  • Dining venue(s)

The following facilities are closed on Sunday, Monday, and Saturday:

  • Dining venue(s)

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Public spaces have free WiFi. Event space at this hotel measures 10 square feet (1 square meters) and includes conference space. A terrace, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Potters Toowoomba Hotel. Self parking is free. Smoking is allowed in designated areas at this 4-star Toowoomba hotel.

  • 1 building
  • 54 guestrooms or units
  • 2 levels
  • 10 sq ft of conference space
  • 1 sq m of conference space
  • Built in 2017
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Toowoomba Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Potters Toowoomba Hotel offers 54 accommodations with safes and complimentary newspapers. Refrigerators and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 50-inch Smart televisions come with digital channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining
  • Smart television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM and 9:00 AM.

Potters Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 7:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours are 9 AM-5 PM on Saturday and Sunday.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 7:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per stay.
  • Cribs (infant beds) are available for AUD 20.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Guest will receive an email before arrival 24 hours
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15–25 for adults, and AUD 15–25 for children
  • A late check-out fee will be charged
  • Crib (infant bed) fee: AUD 20.0 per stay
  • Rollaway bed fee: AUD 35.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Potters Boutique Hotel
  • Potters Toowoomba Boutique
  • Potters Boutique
  • Potters Toowoomba Hotel Hotel
  • Potters Toowoomba Boutique Hotel
  • Potters Toowoomba Hotel Toowoomba
  • Potters Toowoomba Hotel Hotel Toowoomba
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.