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Aparthotel

RivetStays - The York

Aparthotel units with kitchens, 4-minute walk to Scotiabank Arena

Where to?

Dates

December 2025

January 2026

Grand Suite, 2 Bedrooms, City View | Living area

Overview
Location
Prices
Amenities
Policies

Excellent

Popular amenities

Kitchen
Washing machine
Dryer
Free Wi-Fi
Air-conditioning

Explore the area

12 York St, Toronto, ON, M5J 0A9

Place, Scotiabank Arena
‪3 min walk‬
Place, Rogers Centre
‪5 min walk‬
Place, CN Tower
‪5 min walk‬
Airport, Toronto, ON (YYZ-Pearson Intl.)
‪18 min drive‬

Room options

Exclusive Apartment

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

2 bedrooms

70 sq m
2 bedrooms
City view
Sleeps 4
2 Queen Beds

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Signature Apartment

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

2 bedrooms

2 bedrooms
City view
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Executive Studio

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Flat-screen TV

Washer/dryer

City view
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Club Apartment

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

Separate bedroom

1 bedroom
City view
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Standard Apartment

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Flat-screen TV

Washer/dryer

1 bedroom
City view
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Business Apartment

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

Separate bedroom

1 bedroom
City view
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Romantic Apartment

Exceptional

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

Separate bedroom

1 bedroom
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Elite Apartment

Very good

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

2 bedrooms

2 bedrooms
City view
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Honeymoon Studio

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

Blackout curtains

City view
Sleeps 4
1 Queen Bed and 1 Single Sofa Bed

Superior Apartment

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

Separate bedroom

1 bedroom
Sleeps 2
1 Queen Bed

Full-sized fridge, microwave, oven, stovetop

Gallery Apartment

Exceptional

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

Separate bedroom

1 bedroom
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Premier Apartment

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

Separate bedroom

1 bedroom
Sleeps 2
1 Queen Bed

Traditional Apartment

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

Separate bedroom

1 bedroom
Sleeps 2
1 Queen Bed

Family Apartment

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

Separate bedroom

1 bedroom
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Comfort Apartment

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

Separate bedroom

1 bedroom
City view
Sleeps 2
1 Queen Bed

Royal Apartment, 2 Bedrooms

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Flat-screen TV

Washer/dryer

2 bedrooms
City view
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Design Apartment

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

Separate bedroom

1 bedroom
Sleeps 6
1 Queen Bed, 1 Double Sofa Bed and 1 Double Bed

Luxury Apartment

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

Separate bedroom

1 bedroom
Sleeps 2
1 Queen Bed

Grand Apartment

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

Separate bedroom

1 bedroom
Sleeps 4
1 Queen Bed and 1 Queen Sofa Bed

Presidential Apartment

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

2 bedrooms

2 bedrooms
Sleeps 6
2 Queen Beds and 1 Double Bed

Panoramic Apartment

Wonderful

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

Separate bedroom

1 bedroom
Sleeps 2
1 Queen Bed

Premium Apartment

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Flat-screen TV

Washer/dryer

1 bedroom
Sleeps 4
2 Queen Beds

Classic Apartment

Exceptional

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

Separate bedroom

1 bedroom
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

City Studio

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Flat-screen TV

Washer/dryer

Sleeps 2
1 Queen Bed

Deluxe Apartment

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

2 bedrooms

2 bedrooms
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Premium Apartment

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

Separate bedroom

1 bedroom
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Economy Apartment

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

Separate bedroom

1 bedroom
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Junior Suite

Exceptional

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

Separate bedroom

1 bedroom
Sleeps 3
1 Queen Bed and 1 Single Sofa Bed

Family Apartment, Multiple Beds

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

2 bedrooms

2 bedrooms
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Executive Apartment

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

Separate bedroom

1 bedroom
Sleeps 2
1 Queen Bed

Luxury Apartment

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

2 bedrooms

2 bedrooms
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Business Suite

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

Separate bedroom

1 bedroom
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Deluxe Suite

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Flat-screen TV

Washer/dryer

1 bedroom
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Premium Suite

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

2 bedrooms

2 bedrooms
Sleeps 8
2 Double Beds and 2 Double Sofa Beds

Luxury Suite

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

2 bedrooms

2 bedrooms
Sleeps 6
2 Double Beds and 1 Double Sofa Bed

Premier Suite, City View

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

2 bedrooms

2 bedrooms
Sleeps 8
3 Queen Beds and 1 Double Sofa Bed

Presidential Suite, City View

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

3 bedrooms

3 bedrooms
Sleeps 7
1 King Bed, 1 Queen Bed, 1 Double Bed and 1 Double Sofa Bed

Superior Suite, City View

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

3 bedrooms

3 bedrooms
Sleeps 8
3 Double Beds and 1 Double Futon

Premier Apartment, 1 Queen Bed with Sofa bed, City View

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

Separate bedroom

1 bedroom
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Basic Studio Suite, 1 Queen Bed

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

Blackout curtains

Sleeps 2
1 Queen Bed

Classic Apartment, 1 Queen Bed with Sofa bed

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

Separate bedroom

1 bedroom
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Elite Apartment, 2 Bedrooms, City View

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

2 bedrooms

2 bedrooms
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Classic Studio Suite, 1 Queen Bed

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

Blackout curtains

Sleeps 2
1 Queen Bed

Club Apartment, 1 Queen Bed with Sofa bed, City View

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

Separate bedroom

1 bedroom
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Standard Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

Separate bedroom

1 bedroom
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Premier Apartment, Multiple Beds, City View

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

Separate bedroom

1 bedroom
Sleeps 6
1 Queen Bed, 1 Double Sofa Bed and 1 Double Bed

Panoramic Apartment, Multiple Beds, City View

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

Separate bedroom

1 bedroom
Sleeps 6
1 Queen Bed, 1 Double Sofa Bed and 1 Double Bed

Superior Suite, 2 Bedrooms, City View

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Flat-screen TV

Washer/dryer

2 bedrooms
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Grand Suite, 2 Bedrooms, City View

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

2 bedrooms

2 bedrooms
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Premium Apartment, 1 Queen Bed with Sofa bed

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

Separate bedroom

1 bedroom
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Signature Apartment, Multiple Beds, City View

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

2 bedrooms

2 bedrooms
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Premier Apartment, Multiple Beds, Balcony, Lake View

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

Separate bedroom

1 bedroom
Sleeps 6
1 Queen Bed, 1 Double Sofa Bed and 1 Double Bed

Exclusive Apartment, 1 Queen Bed with Sofa bed, City View

Highlights

Air conditioning

Heating

Kitchen

Full-sized fridge/freezer

Dining table

Dishwasher

Washer/dryer

Separate bedroom

1 bedroom
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

About the area

Toronto

RivetStays - The York puts you in the heart of Toronto, within just a 10-minute stroll of popular attractions like Scotiabank Arena and Ripley's Aquarium of Canada. Highlights at this aparthotel include in-room kitchens, washers/dryers and free WiFi. .Each apartment features a coffee/tea maker, a hairdryer and an iron/ironing board. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. .Attractions within a 10-minute walk of this 3-property class Downtown Toronto aparthotel include CN Tower and Rogers Centre.

View more Aparthotels in Toronto

What's nearby

Scotiabank Arena - 3 min walk - 0.3 km
Rogers Centre - 5 min walk - 0.5 km
Ripley's Aquarium of Canada - 5 min walk - 0.5 km
CN Tower - 5 min walk - 0.5 km
Metro Toronto Convention Centre - 7 min walk - 0.6 km

Getting around

Queens Quay West at Harbourfront Centre Stop - 5 min walk
Union Station - 8 min walk
Toronto, ON (YTZ-Billy Bishop Toronto City) - 9 min drive

Restaurants

‪Aroma Espresso Bar - ‬4 min walk
‪Real Sports Bar & Grill - ‬2 min walk
‪Evviva Restaurant - ‬3 min walk
‪Hoops Sports Bar & Grill - Bremner - ‬3 min walk
‪Dark Horse Espresso Bar - ‬7 min walk

About this property

RivetStays - The York

Aparthotel units with kitchens, 4-minute walk to Scotiabank Arena

RivetStays - The York offers its guests a lift. The front desk is open around the clock.

2 guestrooms or units

Lift

RivetStays - The York offers 2 air-conditioned accommodations with washers/dryers and coffee/tea makers. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include a hairdryer and an iron/ironing board.

Similar properties

Luxury Apartment, 1 Queen Bed with Sofa bed | Balcony

Pool
Spa pool
Kitchen
Washing machine

includes taxes & fees

30 Dec - 31 Dec

Property amenities

Internet

Available in the apartment: Free WiFi

Parking and transport

No on-site parking available

Kitchen

Cleaning supplies
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Full-sized refrigerator/freezer
Hob
Microwave
Oven
Paper towels
Toaster

Dining

Dining table

Bedrooms

Bedsheets provided

Bathroom

Hair dryer
Shampoo
Soap
Toilet paper
Towels provided

Living spaces

Dining table

Laundry

Laundry detergent
Washer/dryer

Comfort

Air conditioning
Heating

Pets

No pets allowed

Suitability/Accessibility

Lift (91 centimetre wide door)

Services and conveniences

Blackout drapes
Iron/ironing board
Virtual front desk

Location highlights

In an entertainment district
In the city centre

Safety features

Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
Outdoor lighting

General

2 units

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 72 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

A virtual front desk provides assistance to guests

Guests are recommended to download the property's KeyCafe mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

No pets allowed

Children and extra beds

Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A damage deposit of CAD 500 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Host has indicated that there is a carbon monoxide detector on the property

Host has not indicated whether there is a smoke detector on the property

Safety features at this property include a first aid kit and outdoor lighting

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a first aid kit and outdoor lighting in all accommodation.

Property is also known as

RivetStays - The York Toronto

RivetStays - The York Aparthotel

RivetStays - The York Aparthotel Toronto

Frequently asked questions

What is the cancellation policy at RivetStays - The York?

RivetStays - The York offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to RivetStays - The York?

The closest beach to RivetStays - The York is Woodbine Beach (6.3 km).

Is there a free airport shuttle available at RivetStays - The York?

No, RivetStays - The York does not offer an airport shuttle service.

What time are check-in & check-out at RivetStays - The York?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at RivetStays - The York?

No, pets are not allowed.

RivetStays - The York Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Brioni

19 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

An overall amazing experience. The apartment was spotless, well furnished, very comfortable, and the most amazing views of Toronto. The staff were also fantastic; very responsive and helpful. We had a wonderful stay.

Stayed 7 nights in Nov 2025

8/10 Good

Mary Ellen

Travelled with partner

30 Sept 2025

Liked: Cleanliness, property conditions & facilities

Excellent location. Unit could use a bit of a refresh, (baseboards and flooring) Enjoyed our stay here.

Stayed 3 nights in Sep 2025

10/10 Excellent

Marc-andré

Travelled with family

30 Sept 2025

Liked: Cleanliness, room comfort

Perfect place to go very good spot

Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

30 Sept 2025

Liked: Cleanliness, property conditions & facilities

Stayed 3 nights in Sep 2025

10/10 Excellent

Larissa

Travelled with partner

30 Sept 2025

Liked: Cleanliness, amenities, property conditions & facilities

This stay exceeded expectations, from the customer support to the property itself it was a great experience. Clean and nicely decorated condo, excellent view of the city, super walkable to Scotiabank arena and nearby coffee shops and restaurants. 10/10

Stayed 1 night in Sep 2025

8/10 Good

Amanda

Travelled with partner

29 Sept 2025

Liked: Amenities

The room could use a bit more cleaning. It smelled very clean when we walked in but it needs some work. The kitchen cabinets were dirty like in between the front wall. There was men’s hair from shaving behind the sink and the shower liner reaaaaally needs to be replaced. It’s off putting. It would be nice to have more than 1 hand towel and somewhere to hang your towels after your shower since you’re only given 1 towel each person. There’s just nowhere to put or hang anything in the bathroom. The location is fantastic and overall it’s a fine place to stay. I’d stay again but don’t expect anything above average for your stay. The elevator situation can be awful in the building but no one can help that, it’s just a good thing to know.

Stayed 2 nights in Sep 2025

8/10 Good

Grant, Kelowna

Travelled with family

29 Sept 2025

Liked: Amenities

Property is in a great location. Easy walking distance to all the attractions. Room was ok but minimal.

Stayed 3 nights in Sep 2025

10/10 Excellent

Sandra

Travelled with partner, Travelled with group

29 Sept 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very walkable to sights and sports Good clear communication as to entry / exit.

Stayed 2 nights in Sep 2025

6/10 Okay

Mary

28 Sept 2025

Check in was not easy- security staff was not very friendly- helpful

Stayed 2 nights in Sep 2025

10/10 Excellent

Doris

28 Sept 2025

Liked: Cleanliness, room comfort

Stayed 2 nights in Sep 2025

8/10 Good

Patricia

Travelled with partner

28 Sept 2025

Liked: Cleanliness, amenities

Disliked: Property conditions & facilities

Lots of restaurant options. Nearr Roger's Stadium and waterfront.

Stayed 2 nights in Sep 2025

6/10 Okay

Salim, bangalore

28 Sept 2025

Liked: Cleanliness, amenities

Out of the two, one lift didn’t work throughout our stay, this was annoying as the wait was too long. We found the drier full of laundry on arrival. Good location , good property but can be managed better. They also ask for a security deposit before giving you the key box passcode.

Stayed 3 nights in Aug 2025

8/10 Good

Bill

Travelled with group

28 Sept 2025

Liked: Cleanliness, amenities, property conditions & facilities

Security of building, easy arrival and daparture

Stayed 1 night in Sep 2025

8/10 Good

Brenda

Travelled with partner

28 Sept 2025

Liked: Amenities, property conditions & facilities

Disliked: Cleanliness

Upon arrival at our 16:00 check in time the key cafe did not work and said we had no key available. After spending 30 minutes trying to figure it out we found the key that was just left by the cleaning staff at 16:30. A little frustrating spending time trying to figure this out AFTER our check in time. Pros: - fantastic location - close to UP train, grocery, liquor store, waterfront, Rogers Centre (we were there for baseball) - having laundry in suite was wonderful - communication was good except for the late check in we were not expecting - suite had everything we needed and was nice to have a kitchen (versus hotel room), good storage - very quiet Cons: - only one elevator working for the building - not the fault of RivetStays but took FOREVER to get an elevator and you had to factor that in every time you left - cleanliness - after waiting for the cleaning staff i was unimpressed with the job they did cleaning -visible stains on the sinks and bathroom walls that i was easily able to clean, layer of dust on stove fan that i cleaned, the "dishcloth" was an old disgusting reused sponge (we bought towels at the store instead), communal coffee can that did not seem very sanitary (we bought our own) - patio door did not lock - no cable tv - we have Netflix so not an issue for us but weird - worst pillows ever! they were so thin! Overall we enjoyed our stay - cleanliness was the main issue which should be an easy fix

Stayed 4 nights in Sep 2025

6/10 Okay

Emily

Travelled with family

27 Sept 2025

Liked: Cleanliness, property conditions & facilities

Some of the extra folded linens in the closet were damp. A load of wet laundry was left in the dryer. But a great location for ball games or events at Rogers Centre or Scotiabank Arena.

Stayed 3 nights in Sep 2025

2/10 Terrible

Fred

Travelled with family

26 Sept 2025

Disliked: Cleanliness, property conditions & facilities

I arrived at the unit to discover dirty dishes put away in the cupboard (which I washed) and when I tried to shower the next morning, the water would not run, I contacted for assistance and was told this could not be repaired or checked prior to my check-out... so in the end, I did not receive what i paid for and the staff I contacted offered nothing to rectify this issue

Stayed 1 night in Sep 2025

4/10 Poor

Dylan

26 Sept 2025

Liked: Cleanliness

Stayed 2 nights in Sep 2025

6/10 Okay

Tony

26 Sept 2025

Liked: Cleanliness

Lousy sleep. Shades didn’t cover completely so night lights kept us awake. Noisy traffic even though on 34th floor

Stayed 1 night in Sep 2025

2/10 Terrible

Catherine

26 Sept 2025

Disliked: Cleanliness, property conditions & facilities

Stayed 2 nights in Sep 2025

8/10 Good

Darlene

Travelled with partner

26 Sept 2025

Liked: Cleanliness, amenities

Windows were filthy, deck table was dirty, blinds don’t cover the window, the TV is wonky (screen goes black randomly) limited pots and silverware, would definitely stay again

Stayed 3 nights in Sep 2025

10/10 Excellent

Steven

25 Sept 2025

Liked: Cleanliness, property conditions & facilities

Great location near so many cool spots in downtown Toronto. Nice clean unit with easy access.

Stayed 3 nights in Sep 2025

6/10 Okay

Madeleine

Travelled with group

25 Sept 2025

Liked: Cleanliness, amenities, property conditions & facilities

The location of the apartment was fantastic, overlooking the CN tower and very easy to access when arriving from union station. The check in and out process was very easy with instructions emailed a few days before. The only real issue we had was that the curtains in the bedroom did not cover the full windows, particularly in the second bedroom. Two of the walls in this room were glass and not all panes had curtains, with the ones that did not covering the full area. This meant it was very light in the room at all times. Something to note if you need darkness to sleep!

Stayed 3 nights in Sep 2025

8/10 Good

Brent M

25 Sept 2025

Liked: Cleanliness, amenities, property conditions & facilities

TV needed instructions - never would have figured it out without assistance, also channels were limited. Would have liked a top sheet on the bed - duvet much too warm. Otherwise, a really good place to stay, within walking distance of many attractions.

Stayed 3 nights in Sep 2025

8/10 Good

Jaclyn

Travelled with partner

25 Sept 2025

Liked: Cleanliness, amenities

Keys were not available at check in time. Unit did not look like the picture on line (was smaller and no balcony). Otherwise everything satisfactory.

Stayed 2 nights in Sep 2025

10/10 Excellent

Suzie

23 Sept 2025

Liked: Cleanliness

Stayed 3 nights in Sep 2025

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