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Sheraton Centre Toronto Hotel

4.0 star property

Photo gallery for Sheraton Centre Toronto Hotel

Lobby
Creator video - submitted by Dhawan Adventures
View from property
View from room
Executive lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$444
includes taxes & fees
2 Apr - 3 Apr

Explore the area

View map
Toronto, ON
  • Place, Nathan Phillips Square
    ‪1 min walk‬
  • Place, CF Toronto Eaton Centre
    ‪3 min walk‬
  • Place, Scotiabank Arena
    ‪13 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪22 min drive‬

Room options

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(22 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(183 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(143 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(43 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Pool View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Club Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Club Room, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed with Sofa bed

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Toronto

Sheraton Centre Toronto Hotel puts you in the heart of Toronto, connected to a shopping centre and within a 20-minute stroll of Nathan Phillips Square and CF Toronto Eaton Centre. Highlights at this family-friendly hotel include 2 restaurants, an outdoor swimming pool and an indoor swimming pool. .The fine-dining restaurant, 43 Down, is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the free kids' club, 24-hour gym, sauna and pool loungers. 5383 square feet (500 square metres) of event facilities include 60 meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of a bus station shuttle. .Places within a 15-minute walk of this 4-property class Downtown Toronto hotel include Ed Mirvish Theatre and Metro Toronto Convention Centre.

What's nearby

  • Nathan Phillips Square - 1 min walk - 0.1 km
  • CF Toronto Eaton Centre - 3 min walk - 0.3 km
  • Scotiabank Arena - 13 min walk - 1.1 km
  • Rogers Centre - 14 min walk - 1.3 km
  • CN Tower - 14 min walk - 1.3 km

Getting around

  • Queen St West at York St Stop - 1 min walk
  • Union Station - 10 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 13 min drive

Restaurants

  • ‪Club Lounge - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪The Keg Steakhouse + Bar - York Street - ‬3 min walk
  • ‪Dual Citizen - ‬1 min walk
  • ‪Lost Coffee - ‬3 min walk

About this property

Sheraton Centre Toronto Hotel

Sheraton Centre Toronto Hotel offers its guests an indoor pool, an outdoor pool, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 60 meeting rooms are available. Event space at this hotel measures 5383 square feet (500 square metres) and includes conference space. A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly Sheraton Centre Toronto Hotel. Parking is available for a fee. A complete renovation of Sheraton Centre Toronto Hotel was completed in March 2022.

This 4-star Toronto hotel is smoke free.

  • 1372 guestrooms or units
  • 43 levels
  • 2 dining venues
  • 5383 sq ft of conference space
  • 500 sq. m of conference space
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Sheraton Centre Toronto Hotel offers 1372 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature down duvets. Televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Toronto hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Bus station shuttle (surcharge)
  • Secured, covered valet parking on site (CAD 71.19 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 5 to 30 for adults and CAD 5 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 43 Down
  • Dual Citizen

Things to do

  • 24-hour gym
  • Free children's club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Free children's club
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,383 square feet of conference space
  • 60 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (119 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 43 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Renovated entire property - March 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 88 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 40 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 5 to 30 for adults and CAD 5 to 30 for children
  • Valet parking fee: CAD 71.19 per day (in/out privileges)
  • Pet fee: CAD 50 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Toronto Centre
Hotel Toronto Centre
Sheraton Centre Toronto
Sheraton Centre Toronto Hotel
Sheraton Hotel Toronto Centre
Sheraton Toronto Centre
Sheraton Toronto Centre Hotel
Toronto Centre Hotel
Toronto Centre Sheraton
Sheraton Hotel Downtown Toronto
Sheraton Toronto Downtown
Sheridan Hotel Toronto
Toronto Sheraton

Frequently asked questions

What is the cancellation policy at Sheraton Centre Toronto Hotel?

Sheraton Centre Toronto Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Centre Toronto Hotel?

As of 31 Mar 2026, prices found for a 1-night stay for 2 adults at Sheraton Centre Toronto Hotel on 2 Apr 2026 start from NZ$444, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Centre Toronto Hotel?

Yep, Sheraton Centre Toronto Hotel has secured covered valet parking with in/out privileges for CAD 71.19 per day. Additionally there is motorhome/coach/lorry parking, for a fee.

Are there any beaches close to Sheraton Centre Toronto Hotel?

The closest beach to Sheraton Centre Toronto Hotel is Woodbine Beach (6.2 km).

Does Sheraton Centre Toronto Hotel have a pool?

Yep, and guests love it! Sheraton Centre Toronto Hotel has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Sheraton Centre Toronto Hotel?

Sheraton Centre Toronto Hotel features an outdoor pool, an indoor pool and a sauna.

What makes Sheraton Centre Toronto Hotel a romantic place to stay?

Garden-view dining and couples dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Sheraton Centre Toronto Hotel.

Is Sheraton Centre Toronto Hotel family-friendly?

You bet! With amenities such as a free children's club and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Centre Toronto Hotel is a hit with families.

Does Sheraton Centre Toronto Hotel serve breakfast?

Sure does, full breakfast is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Sheraton Centre Toronto Hotel?

No, Sheraton Centre Toronto Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Centre Toronto Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Centre Toronto Hotel?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Sheraton Centre Toronto Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1796 out of 2625 reviews
Rating 8 - Good. 538 out of 2625 reviews
Rating 6 - Okay. 167 out of 2625 reviews
Rating 4 - Poor. 58 out of 2625 reviews
Rating 2 - Terrible. 66 out of 2625 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ousama

Stayed 1 night in Oct 2025

10/10 Excellent

Nicola

Stayed 1 night in Dec 2025

10/10 Excellent

Michella

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean. Amazing view. Lots of privacy and easy access to all Toronto. Especially Eaton Center, Nathan Phillip Square skating. We love it and go every year between Christmas and new years. We also love hanging out in the lobby. And u get underground access to the mall too
View from our room.
Stayed 1 night in Dec 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay - clean and reasonable. Everything is walkable
Stayed 1 night in Dec 2025

10/10 Excellent

Adrienne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location, nice staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Katherine

Stayed 1 night in Dec 2025

10/10 Excellent

Sheena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and the view from our room was spectacular! Great way to spend a birthday.
Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check in experience Room has a great view of Nathan Phillips square at the Richmond tower Grab and go breakfast at dual citizen was fine but overpriced. Pool area is great but lacks a hot tub
Stayed 1 night in Dec 2025

8/10 Good

Scott

Stayed 1 night in Dec 2025

8/10 Good

Alex

Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great experience, appreciate the food selection
Stayed 2 nights in Dec 2025

10/10 Excellent

Ahmed

Stayed 9 nights in Dec 2025

4/10 Poor

Gen

Travelled with partner, Travelled with group
Liked: Amenities
Unfortunately, my experience at Sheraton Centre Toronto Hotel was not very good. After arriving, there was no clear guidance on where to park. If you accidentally park in the hotel’s parking area, you are charged CAD 71, which felt excessive. The elevators are quite old, and on several occasions my key card did not respond after multiple attempts. The room and facilities also felt outdated, with visible wear on the walls and overall aging infrastructure. In addition, the in-room Wi-Fi was not accessible unless using a laptop with a wired Ethernet connection. Wi-Fi access requires an additional fee, which was disappointing for a hotel at this level. Overall, the stay did not meet my expectations, and I would likely not choose to stay here again.
Stayed 1 night in Dec 2025

8/10 Good

Michelle

Stayed 1 night in Dec 2025

10/10 Excellent

Amro

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff....access to the PATH was very convenient
Stayed 3 nights in Dec 2025

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel choice for downtown Toronto.
Stayed 1 night in Dec 2025

10/10 Excellent

Max

Stayed 4 nights in Dec 2025

10/10 Excellent

Nabeela

Travelled with group
Liked: Cleanliness, staff & service, amenities
Alina who checked us in was amazing. She was everything you’d want to experience getting to a hotel at check in
Stayed 2 nights in Dec 2025

2/10 Terrible

Syed

Disliked: Staff & service, amenities, property conditions & facilities
Let’s start with Check-in. The person at the reception was very courteous provided me the key. When I went to the room, my key card did not work. I went down the elevator and when informed, they said maybe the battery on the door card reader needs to be changed. They quickly provided me a different room. The room was pretty old and dated. It requires renovation. But I got a CN tower view which was appreciated. The light on the entrance was the only light apart from the bathroom light which was easy accessible. It took me 10 mins to figure out how to switch on other lights. Atleast have a master switch or easy accessible switches. The phone was dirty and dusty. Looked like it hasn’t seen a duster not a sanitizer. The shampoo and conditioner smelt great. I loved it. The bathroom was clean. The pillows were very soft for my preference. Once I laid my head, it became flat as a pancake. I used 3 pillows. Overall I did not have a comfortable sleep. Breakfast was the worst.. the quality, service and selection. Limited options. Will not visit again.
Stayed 1 night in Dec 2025

8/10 Good

Christene

Stayed 1 night in Dec 2025

10/10 Excellent

Jelena

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Travelled with group
Disliked: Amenities
Great service
Stayed 1 night in Dec 2025

8/10 Good

Meghan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, but on the small side. Bathroom was a bit tight. Friendly staff, fantastic location, beautiful hotel!
Stayed 3 nights in Dec 2025

10/10 Excellent

Costandinos

Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful. Staff was helpful. View was spectacular.
Stayed 1 night in Dec 2025

8/10 Good

Zaheer

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not purchase breakfast? Was breakfast included in my package?
Stayed 2 nights in Dec 2025