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Sheraton Centre Toronto Hotel

4.0 star property

Photo gallery for Sheraton Centre Toronto Hotel

Lobby
Creator video - submitted by Dhawan Adventures
View from room
Lounge
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$437
includes taxes & fees
16 May - 17 May

Explore the area

View map
Toronto, ON
  • Place, Nathan Phillips Square
    ‪1 min walk‬
  • Place, CF Toronto Eaton Centre
    ‪3 min walk‬
  • Place, Rogers Centre
    ‪14 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(23 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(188 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(151 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View

Down duvets, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

8.8 out of 10
Excellent
(44 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Garden View

Room, 2 Queen Beds, Garden View

Room, 2 Queen Beds, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Pool View (Balcony)

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Pool View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 Queen Bed

Down duvets, pillow-top beds, in-room safe, desk

Club Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 Bedroom

Down duvets, pillow-top beds, in-room safe, desk

Club Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

Down duvets, pillow-top beds, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Garden View

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Toronto

Sheraton Centre Toronto Hotel puts you in the heart of Toronto, connected to a shopping centre and within a 20-minute stroll of Nathan Phillips Square and CF Toronto Eaton Centre. Highlights at this family-friendly hotel include 2 restaurants, an outdoor swimming pool and an indoor swimming pool. .The fine-dining restaurant, 43 Down, is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the free kids' club, 24-hour gym, sauna and pool loungers. 5383 square feet (500 square metres) of event facilities include 60 meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of a bus station shuttle. .Places within a 15-minute walk of this 4-property class Downtown Toronto hotel include Ed Mirvish Theatre and Metro Toronto Convention Centre.

What's nearby

  • Nathan Phillips Square - 1 min walk - 0.1 km
  • CF Toronto Eaton Centre - 3 min walk - 0.3 km
  • Scotiabank Arena - 13 min walk - 1.1 km
  • Rogers Centre - 14 min walk - 1.3 km
  • CN Tower - 14 min walk - 1.3 km

Getting around

  • Queen St West at York St Stop - 1 min walk
  • Union Station - 10 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 13 min drive

Restaurants

  • ‪Club Lounge - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪The Keg Steakhouse + Bar - ‬2 min walk
  • ‪Dual Citizen - ‬1 min walk
  • ‪Noodle King - ‬2 min walk

About this property

Sheraton Centre Toronto Hotel

Sheraton Centre Toronto Hotel offers its guests an indoor pool, an outdoor pool, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 60 meeting rooms are available. Event space at this hotel measures 5383 square feet (500 square metres) and includes conference space. A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly Sheraton Centre Toronto Hotel. Parking is available for a fee. A complete renovation of Sheraton Centre Toronto Hotel was completed in March 2022.

This 4-star Toronto hotel is smoke free.

  • 1372 guestrooms or units
  • 43 levels
  • 2 dining venues
  • 5383 sq ft of conference space
  • 500 sq. m of conference space
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Sheraton Centre Toronto Hotel offers 1372 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature down duvets. Televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Toronto hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Bus station shuttle (surcharge)
  • Secured, covered valet parking on site (CAD 73.45 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 5 to 30 for adults and CAD 5 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 43 Down
  • Dual Citizen

Things to do

  • 24-hour gym
  • Free children's club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Free children's club
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,383 square feet of conference space
  • 60 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (119 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 43 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Renovated entire property - March 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 88 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 40 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 5 to 30 for adults and CAD 5 to 30 for children
  • Valet parking fee: CAD 73.45 per day (in/out privileges)
  • Pet fee: CAD 50 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Toronto Centre

Hotel Toronto Centre

Sheraton Centre Toronto

Sheraton Centre Toronto Hotel

Sheraton Hotel Toronto Centre

Sheraton Toronto Centre

Sheraton Toronto Centre Hotel

Toronto Centre Hotel

Toronto Centre Sheraton

Sheraton Hotel Downtown Toronto

Sheraton Toronto Downtown

Sheridan Hotel Toronto

Toronto Sheraton

Frequently asked questions

What is the cancellation policy at Sheraton Centre Toronto Hotel?

Sheraton Centre Toronto Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sheraton Centre Toronto Hotel?

Yep, Sheraton Centre Toronto Hotel has secured covered valet parking with in/out privileges for CAD 73.45 per day. Additionally there is motorhome/coach/lorry parking, for a fee.

Are there any beaches close to Sheraton Centre Toronto Hotel?

The closest beach to Sheraton Centre Toronto Hotel is Woodbine Beach (6.2 km).

Does Sheraton Centre Toronto Hotel have a pool?

Yep, and guests love it! Sheraton Centre Toronto Hotel has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Sheraton Centre Toronto Hotel?

Sheraton Centre Toronto Hotel features an outdoor pool, an indoor pool and a sauna.

What makes Sheraton Centre Toronto Hotel a romantic place to stay?

Garden-view dining and couples dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Sheraton Centre Toronto Hotel.

Is Sheraton Centre Toronto Hotel family-friendly?

You bet! With amenities such as a free children's club and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Centre Toronto Hotel is a hit with families.

Does Sheraton Centre Toronto Hotel serve breakfast?

Sure does, full breakfast is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Sheraton Centre Toronto Hotel?

No, Sheraton Centre Toronto Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Centre Toronto Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Centre Toronto Hotel?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Sheraton Centre Toronto Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1768 out of 2597 reviews
Rating 8 - Good. 541 out of 2597 reviews
Rating 6 - Okay. 167 out of 2597 reviews
Rating 4 - Poor. 56 out of 2597 reviews
Rating 2 - Terrible. 65 out of 2597 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Feb 2026

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, wonderful staff, great amenities.
Stayed 1 night in Feb 2026

10/10 Excellent

Adam

Stayed 1 night in Feb 2026

10/10 Excellent

Frank

Stayed 4 nights in Dec 2025

6/10 Okay

Divya

Disliked: Cleanliness, amenities
Service wasn’t great. Usually for staying at a hotel like Sheraton, the service level and quality we expect is better. When we arrived, the place was absolute chaos due to a conference ending. We do understand that after hosting a big conference, it can get chaotic but there was no one directing anyone where to go. There was no information given to us about the hotel (pool, kids centre, gym, etc.)when checking-in. There was a QR code to make requests which kept taking us to the app. When we logged in, we couldn’t request anything since our reservation wasn’t made via their website but through Expedia. The towels we had weren’t clean and had stains on them. Calling in for room service either took too long or never showed up. Very disappointed in our stay at Sheraton.
Stayed 1 night in Feb 2026

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful, helpful and efficient staff, top notch. Hotel has a great location and clean rooms.
Stayed 1 night in Feb 2026

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff were amazing. Friendly, attentive and knowledgeable.
Stayed 4 nights in Feb 2026

10/10 Excellent

Wenbo, MARKHAM

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As a 4 stars hotel its very good especially the night city view and the club
Stayed 1 night in Feb 2026

2/10 Terrible

Luc

Stayed 1 night in Feb 2026

10/10 Excellent

Kees

Liked: Cleanliness, amenities, property conditions & facilities
There was a large stain on the desk chair. The rest of the stay was excellent.
Stayed 1 night in Dec 2025

10/10 Excellent

Shannon

Stayed 1 night in Jan 2026

10/10 Excellent

Roger

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
always a great spot
Stayed 1 night in Jan 2026

6/10 Okay

Elizabeth

Staff were courteous and the room was clean but the room was cold, especially the bathroom. It was a cold night but it should not have been as chilly as it was.
Stayed 1 night in Jan 2026

10/10 Excellent

Russell

The room was perfect and the staff were exceptional!
Stayed 2 nights in Mar 2024

10/10 Excellent

Shari

Stayed 1 night in Jan 2026

8/10 Good

John

Stayed 1 night in Jan 2026

10/10 Excellent

bronwyn

Stayed 1 night in Jan 2026

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Sheena, Sarnia

Stayed 2 nights in Jan 2026

2/10 Terrible

Mehdi

Business traveller
Disliked: Staff & service, amenities
Rude staff, and the lobby of the hotel is freezing …
Stayed 2 nights in Jan 2026

10/10 Excellent

Stephen

Stayed 1 night in Jan 2026

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a very convenient location for restaurants, the Eaton Center, and events. The heated outdoor pool is awesome, even when it's -10 outside!
Stayed 3 nights in Dec 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities
Excellent service! Water bottles in the room are a great touch.
Stayed 1 night in Jan 2026

10/10 Excellent

Ellie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are always outstanding!
Stayed 2 nights in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!!
Stayed 1 night in Jan 2026