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Hotel Puente Real

4.0 star property

Photo gallery for Hotel Puente Real

Breakfast, lunch, dinner served; international cuisine, sea views
2 outdoor pools, pool umbrellas, pool loungers
Desk, blackout curtains, free WiFi, bed sheets
Plasma TV, ping pong
Sports facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$161
includes taxes & fees
25 Mar - 26 Mar

Explore the area

View map
Paseo Maritimo, 79, Torremolinos, Malaga, 29620
  • Place, Los Alamos Beach
    ‪2 min walk‬
  • Place, Los Alamos
    ‪2 min walk‬
  • Place, Playamar Beach
    ‪7 min walk‬
  • Airport, Málaga (AGP)
    ‪6 min drive‬

Room options

View all photos for Standard Room (2+0)

Desk, blackout curtains, free WiFi, bed sheets

Standard Room (2+0)

7.4 out of 10
Good
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room (2+1)

Desk, blackout curtains, free WiFi, bed sheets

Standard Room (2+1)

  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room (2+2)

Desk, blackout curtains, free WiFi, bed sheets

Standard Room (2+2)

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (3+1)

Desk, blackout curtains, free WiFi, bed sheets

Standard Room (3+1)

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Sea View (2+0 Renovated)

Desk, blackout curtains, free WiFi, bed sheets

Superior Room, Sea View (2+0 Renovated)

  • Partial sea view
  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, Sea View (2+1 Renovated)

Desk, blackout curtains, free WiFi, bed sheets

Superior Room, Sea View (2+1 Renovated)

  • Partial sea view
  • 20 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, Sea View (2+2 Renovated)

Desk, blackout curtains, free WiFi, bed sheets

Superior Room, Sea View (2+2 Renovated)

  • Partial sea view
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Sea View (3+1 Renovated)

Desk, blackout curtains, free WiFi, bed sheets

Superior Room, Sea View (3+1 Renovated)

8.0 out of 10
Very good
(1 review)
  • Partial sea view
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (Cycling)

Room (Cycling)

Room (Cycling)

  • 20 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite (2+1)

Plasma TV, ping pong

Junior Suite (2+1)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds, 1 Double Murphy Bed and 1 Single Sofa Bed

View all photos for Junior Suite, Pool View (2+0)

Terrace/patio

Junior Suite, Pool View (2+0)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds, 1 Double Murphy Bed and 1 Single Sofa Bed

View all photos for Junior Suite (2+0)

Plasma TV, ping pong

Junior Suite (2+0)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds, 1 Double Murphy Bed and 1 Single Sofa Bed

View all photos for Junior Suite (2+2)

Plasma TV, ping pong

Junior Suite (2+2)

  • 28 sq m
  • Sleeps 4
  • 2 Single Beds, 1 Double Murphy Bed and 1 Single Sofa Bed

View all photos for Junior Suite (3+0)

Plasma TV, ping pong

Junior Suite (3+0)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds, 1 Double Murphy Bed and 1 Single Sofa Bed

View all photos for Junior Suite (3+1)

Plasma TV, ping pong

Junior Suite (3+1)

  • 28 sq m
  • Sleeps 4
  • 2 Single Beds, 1 Double Murphy Bed and 1 Single Sofa Bed

View all photos for Junior Suite (4+0)

Plasma TV, ping pong

Junior Suite (4+0)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds, 1 Double Murphy Bed and 1 Single Sofa Bed

View all photos for Junior Suite, Pool View (2+1)

Terrace/patio

Junior Suite, Pool View (2+1)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds, 1 Double Murphy Bed and 1 Single Sofa Bed

View all photos for Junior Suite, Pool View (2+2)

Terrace/patio

Junior Suite, Pool View (2+2)

  • 28 sq m
  • Sleeps 4
  • 2 Single Beds, 1 Double Murphy Bed and 1 Single Sofa Bed

View all photos for Junior Suite (3+0)

Terrace/patio

Junior Suite (3+0)

  • 28 sq m
  • Sleeps 3
  • 2 Single Beds, 1 Double Murphy Bed and 1 Single Sofa Bed

View all photos for Junior Suite, Pool View (3+1)

Terrace/patio

Junior Suite, Pool View (3+1)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds, 1 Double Murphy Bed and 1 Single Sofa Bed

View all photos for Junior Suite, Pool View (4+0)

Terrace/patio

Junior Suite, Pool View (4+0)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds, 1 Double Trundle Bed and 1 Single Sofa Bed

View all photos for Standard Room (1+0)

Desk, blackout curtains, free WiFi, bed sheets

Standard Room (1+0)

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds

View all photos for Standard Room (3+0)

Desk, blackout curtains, free WiFi, bed sheets

Standard Room (3+0)

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room (4+0)

Desk, blackout curtains, free WiFi, bed sheets

Standard Room (4+0)

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Sea View (1+0 Renovated)

Desk, blackout curtains, free WiFi, bed sheets

Superior Room, Sea View (1+0 Renovated)

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds

View all photos for Superior Room, Sea View (3+0 Renovated)

Desk, blackout curtains, free WiFi, bed sheets

Superior Room, Sea View (3+0 Renovated)

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, Sea View (4+0 Renovated)

Desk, blackout curtains, free WiFi, bed sheets

Superior Room, Sea View (4+0 Renovated)

  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Torremolinos

A family-friendly stay in Torremolinos awaits you at Hotel Puente Real. You'll be steps from Los Alamos Beach and 3.1 km (1.9 mi) from Carihuela Beach. Highlights at this beach hotel include in-room free WiFi, furnished lanais and plasma TVs. .The buffet restaurant, Restaurant Buffet, serves international cuisine and is open for breakfast, lunch and dinner. Pool Bar is the hotel's own cocktail bar, serving drinks along with brunch and light fare. Enjoy the 2 outdoor swimming pools, nightclub and free kids' club plus access to parasailing. Additionally, you'll find free Wi-Fi in public areas, a gym and a seasonal outdoor swimming pool. Buffet breakfast is available daily between 8:00 AM and 10:30 AM. There's also self parking, along with the convenience of an area shuttle. .Attractions within a 10-minute drive of this 4-property class Torremolinos hotel include Aqualand Torremolinos and Benalmadena Marina.

What's nearby

  • Los Alamos Beach - 2 min walk - 0.2 km
  • Los Alamos - 2 min walk - 0.2 km
  • Playamar Beach - 7 min walk - 0.6 km
  • Bajondillo Beach - 20 min walk - 1.7 km
  • Calle San Miguel - 4 min drive - 2.2 km

Getting around

  • Palaciio de los Deportes Station - 8 min drive
  • Torremolinos Station - 12 min drive
  • Málaga (AGP) - 20 min drive

Restaurants

  • ‪Munch - ‬8 min walk
  • ‪Playa Aruba - ‬1 min walk
  • ‪Restaurante Angus Playamar - ‬6 min walk
  • ‪Rebujito bar - ‬6 min walk
  • ‪Maná - ‬7 min walk

About this property

Hotel Puente Real

Some rates at Hotel Puente Real are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Bring your whole family to Hotel Puente Real for summer fun including 2 outdoor swimming pools, a complimentary children's club and a seasonal outdoor pool.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a children's pool, a fitness centre and a garden. For a fee, parking is available.

This 4-star Torremolinos hotel is smoke free.

  • 371 guestrooms or units
  • 9 levels
  • 2 buildings
  • Nightclub
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Puente Real offers 371 air-conditioned accommodations with free toiletries and blackout curtains. Rooms open to furnished lanais. Plasma televisions come with digital channels.

This Torremolinos hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Parking on site (EUR 11.50 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 6.50 for adults and EUR 3.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pool Bar
  • Restaurant Buffet

Things to do

  • 2 outdoor pools
  • Archery
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Library
  • Nightclub
  • Parasailing
  • Playground
  • Scooter/moped rentals
  • Surfing/bodyboarding
  • Table tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 55

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive late at night must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 6.5 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 6.50 for adults and from EUR 3.50 for children
  • Self-parking fee: EUR 11.50 per day
  • Late check-out fee: EUR 55 (subject to availability)
  • In-room safe fee: EUR 3.5 per night
  • Crib (infant bed) fee: EUR 6.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 15 June to 15 September.

Property is also known as

Hotel Puente Real
Hotel Puente Real Torremolinos
Puente Real
Puente Real Hotel
Puente Real Torremolinos
Hotel Puente Real Torremolinos, Costa Del Sol, Spain
Puente Real Hotel Torremolinos
Hotel Puente Real Hotel
Hotel Puente Real Torremolinos
Hotel Puente Real Hotel Torremolinos

Frequently asked questions

What is the cancellation policy at Hotel Puente Real?

Hotel Puente Real offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Puente Real?

As of 23 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Puente Real on 25 Mar 2026 start from NZ$161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Puente Real?

Yep, Hotel Puente Real has a self car park for EUR 11.50 per day. A self car park is also available, for a fee.

Are there any beaches close to Hotel Puente Real?

Yep, Hotel Puente Real is a short 2-minute walk from Los Alamos Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Does Hotel Puente Real have a pool?

Hotel Puente Real has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from April to October.

What makes Hotel Puente Real a romantic place to stay?

Ocean-view dining and a lounge bar, as well as private lanais in the guestrooms, all help set the scene for a romantic weekend at Hotel Puente Real.

Is Hotel Puente Real family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Hotel Puente Real is a hit with families.

Does Hotel Puente Real serve breakfast?

Yeah, buffet breakfast is offered daily between 8:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Puente Real?

No, Hotel Puente Real does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Puente Real?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Puente Real?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Puente Real?

No, pets are not allowed.

Is there a golf course on site at Hotel Puente Real?

There is a golf course next to Hotel Puente Real.

Hotel Puente Real Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 73 out of 393 reviews
Rating 8 - Good. 171 out of 393 reviews
Rating 6 - Okay. 95 out of 393 reviews
Rating 4 - Poor. 31 out of 393 reviews
Rating 2 - Terrible. 23 out of 393 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Alison

Not 4 start
Stayed 4 nights in Nov 2025

10/10 Excellent

Grzegorz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place close to beach. Great food. Only downside is pool not heated.
Stayed 6 nights in Oct 2025

6/10 Okay

Sergei

Travelled with family
Liked: Cleanliness, staff & service, amenities
Giving this hotel 3 stars, as that's what it should be. It's not a 4 star hotel. I would call it a budget all inclusive . We stayed hereduring the October school holidays. The ro
Stayed 6 nights in Oct 2025

8/10 Good

Monika

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were great, stayed in basic room, should have upgraded. Food is a let down, although a huge variety available, it just lack taste on few days there. In hindsight we should have done more research and book something nearer the bars and restaurants.
Stayed 5 nights in Oct 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and relaxing great entertainment. Highley recomendes
Stayed 7 nights in Oct 2025

6/10 Okay

Lynne

Travelled with partner
Liked: Cleanliness, staff & service
Good size room, nice view from large balcony. Requested kettle and extra pillows had to be chased up. Downside was food in buffet. Not 4 star quality. Often luke warm. Poor quality meat, fatty. Also lack of spoons. Watery 'juice' from dispensers. Drinks served in plastic cups via token system. Only able to have one drink at a time. Location not very well served with buses. Approx 20 minute walk to trains which are regular. Not far from airport so do get noise from planes.
Stayed 7 nights in Oct 2025

8/10 Good

Marie-Paule

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

4/10 Poor

Diane

Disliked: Cleanliness, property conditions & facilities, room comfort
If you like queues all the time,
Stayed 6 nights in Jul 2025

6/10 Okay

Jarno

Travelled with family
Liked: Cleanliness
too many people compared the pool and other leisure areas. Hotel require overall renovation and elevators are terroble. Good location and excellent stuff!
Stayed 6 nights in Jun 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Kurt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is perfectly located on the sea front. The rooms are a good size - we had a sea view balcony which was great. Our room was a little dated but still good and kept clean daily. The food offering in the main dining room is generally good with a good variety of food at each sitting. The menu changes each day. The dining room can get a bit busy during peak time but the food is kept replenished. The all inclusive drink offering is good and is available 10:30 - 23:00. The bar staff are excellent and are very friendly and engaging. The pool bar and pool snack bar also have a good offering with beer wine and soft drinks on self service and spirits and slushies at the bar. The pool snack bar does burgers, toasties and hot sandwiches and the bar does pizza. The main pool is a good size and there is a reasonable area for sun loungers. There is entertainment on during the day and a show on the evening. The entertainment team are excellent The staff throughout the hotel are excellent, very friendly, engaging and happy to help.
Stayed 11 nights in May 2025

8/10 Good

Oliver

Travelled with family
Liked: Cleanliness, staff & service

Budget holiday option

Clean hotel with great service. The hotel needs a refurb and is dated. Pool is not big enough to cater for all guests and sun beds are gone early. Good for budget family option
Stayed 3 nights in May 2025

6/10 Okay

Marin

Travelled with family
Disliked: Cleanliness, staff & service
We were very disappointed with our stay at the hotel. Upon arrival, we found our room to be dirty, and unfortunately, the housekeeping standards were consistently low. Even after reporting this issue to the front desk three times, nothing was done to improve the situation. The cleaning staff often left dirt behind, and the room never felt properly cleaned. Although there was enough food in the restaurant, the cleanliness there was also far from acceptable. There was often food scattered on the floor and on the chairs, making the dining experience unpleasant. To make matters worse, a bird was flying inside the restaurant for several days in a row. We expected much higher standards from a hotel of this category.
Stayed 7 nights in Apr 2025

4/10 Poor

Irina

Stayed 1 night in Mar 2025

10/10 Excellent

Ambrosio

Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Haroldas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff very convenient location food good too
Stayed 6 nights in May 2024

2/10 Terrible

Annah, Murfreesboro

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We thought we were safe at this resort, seeing how it was mostly (way passed) Senior Citizen age groups, but there was a crazy drunk guy that climbed 2 stories up the balcony, kicked in the huge sliding glass door to an elderly couples room, and scared the daylights out of them and us, along with two 15-year old girls, when he proceeded to break into their room and try to hide from security. I don't think the hotel ever called police and tried to cover up the entire situation.
Stayed 2 nights in Mar 2024

10/10 Excellent

june

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were very friendly rooms very nice food was good nice facilities good location highly recommended
Stayed 4 nights in Mar 2024

4/10 Poor

Amy, New York

Disliked: Property conditions & facilities
Front desk person did not advise us correctly as to meals booked. Strange decor, esthetic. Clean enough I guess. Dining area was packed. Almost all elderly people here which is fine but we came with a family and young kids. Concern for cleanliness in buffet style eating with so many people. Staff in dining was kind and helpful though when the front desk person advised us incorrectly.
Stayed 1 night in Feb 2024

2/10 Terrible

Anuraj

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Food was terrible. Overcrowded with elderly people who were very rude, speaking in spanish even though when said we dont. Customer service very bad, may be good with spanish and british people.

4/10 Poor

Manikhitihami

Disliked: Property conditions & facilities
Basically this hotel cares for mass tourists, but not the quality. Food avarage and bit less in quality. Pool is dirty and water has leaves, hair everything.... could have clean them easily. Place is indeed convenient.
Stayed 2 nights in Oct 2023

6/10 Okay

Gillian

Liked: Cleanliness

Ok but only because we paid for upgrade.

Managed to pay a bit to upgrade the room to the main hotel block the room we were given was dark and dingy in need of upgrading the door didn’t work it was also right by the kids club and pool bar area so we couldn’t sit on the terrace without being watched. Staff were helpful although in the dining room we bought drinks to keep our table when taking my daughter to the buffet only to find they’d been cleared when we returned to the table! Lovely area and beach.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

October holiday

We paid for an upgraded bedroom and so glad we did. Fixtures dated, rusted radiator, black walls around air conditioner and shower in bath. Reception responded quickly to bedroom door locking and air conditioning leaking, we suspect this happens regularly as they knew immediately how to fix these. We were not aware at the time of booking that there is a two tier all inclusive system in place for guests and did not feel the additional 16 euro per day per person was value as alcohol does not play a large part of our holiday and would prefer to also spend our money outside of the resort for additional meal. We did not feel comfortable with this decisive system where friends are segregated and treated differently. I did wonder if it was this additional style that enabled the hotel to be graded 4* . This is the first hotel that I have visited when pool towels have not been provided as standard and there is no omelette station at breakfasts. The kitchen and waiting staff are polite and try their best however the range, amount and type of food was limited. We did agree with the hotel’s sustainability policy in reusable cups as at previous holidays there’s such waste with cups lying around the pool area. The snack bar was excellent and again its opening times and where it was positioned reduced the likelihood of waste around the pool area. Entertainment team worked hard and we enjoyed the usual games, music and acts. Overall we would not return for the reasons stated above.
Stayed 6 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023