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Citiz Hotel

4.0 star property

Photo gallery for Citiz Hotel

Front of property
A hotel room with a large bed, two bedside tables, a TV, and a potted plant.
A modern hotel reception area with a dark reception desk, a large potted plant, and a decorative wall with a tree design.
Restaurant
A conference room with a long table, chairs, water bottles, and a whiteboard.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is NZ$162
includes taxes & fees
6 Aug - 7 Aug

Explore the area

View map
18 Allees Jean Jaures, Toulouse, Haute-Garonne, 31000
  • Place, Place Wilson
    ‪2 min walk‬
  • Place, Capitole de Toulouse
    ‪5 min walk‬
  • Place, Place du Capitole
    ‪6 min walk‬
  • Airport, Toulouse (TLS-Blagnac)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, Select Comfort beds, in-room safe, soundproofing

Standard Double Room

9.2 out of 10
Wonderful
(26 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Premium bedding, Select Comfort beds, in-room safe, soundproofing

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Single Room

Premium bedding, Select Comfort beds, in-room safe, soundproofing

Standard Single Room

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 20 sq m
  • Sleeps 1
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Single Room

Premium bedding, Select Comfort beds, in-room safe, soundproofing

Superior Single Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Toulouse

Citiz Hotel puts you in the heart of Toulouse, within steps of Place Wilson and Victor Hugo Market. Highlights at this Art Deco hotel include a restaurant, a bar/lounge and a 24-hour business centre. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a coffee shop/cafe, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Toulouse City-Centre hotel include Capitole de Toulouse and Cité de l'Espace.

What's nearby

  • Place Wilson - 2 min walk - 0.2 km
  • Garonne - 3 min walk - 0.3 km
  • Capitole de Toulouse - 5 min walk - 0.4 km
  • Place du Capitole - 6 min walk - 0.5 km
  • Basilica of Saint-Sernin - 9 min walk - 0.8 km

Getting around

  • Jean-Jaurès Metro Station - 1 min walk
  • Toulouse Matabiau Station - 10 min walk
  • Blagnac Airport (TLS) - 12 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Big Fernand - ‬1 min walk
  • ‪La Cantine du Bistroquet - ‬3 min walk
  • ‪Le Cardinal - ‬2 min walk
  • ‪Burger King - ‬1 min walk

About this property

Citiz Hotel

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a meeting room are available.

Public spaces have free WiFi and wired Internet. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Citiz Hotel. Parking is available for a fee.

This 4-star Toulouse hotel is smoke free.

  • 1 building
  • 56 guestrooms or units
  • 4 levels
  • Deli
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Citiz Hotel offers 56 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Select Comfort beds feature premium bedding. 66-cm flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Toulouse hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 23 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 66-cm flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per night
  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.
  • A damage deposit of EUR 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Self-parking fee: EUR 23 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a security system in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Citiz Hotel
Citiz Hotel Toulouse
Citiz Toulouse
Citiz Hotel Hotel
Citiz Hotel Toulouse
Citiz Hotel Hotel Toulouse

Frequently asked questions

What is the cancellation policy at Citiz Hotel?

Citiz Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Citiz Hotel?

As of 7 Jul 2026, prices found for a 1-night stay for 2 adults at Citiz Hotel on 6 Aug 2026 start from NZ$162, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Citiz Hotel?

Yep, Citiz Hotel has a self car park for EUR 23 per day. A self car park is also available, for a fee.

Are there any beaches close to Citiz Hotel?

The closest beach to Citiz Hotel is Toulouse Plage (9.5 km).

What makes Citiz Hotel a romantic place to stay?

A lounge bar, plus comfy beds in the guestrooms, help set the scene for a romantic weekend at Citiz Hotel.

Is Citiz Hotel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Citiz Hotel is a hit with families.

Does Citiz Hotel serve breakfast?

Sure does, buffet breakfast is available daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Citiz Hotel?

No, Citiz Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Citiz Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Citiz Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Citiz Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 203 out of 586 reviews
Rating 8 - Good. 249 out of 586 reviews
Rating 6 - Okay. 77 out of 586 reviews
Rating 4 - Poor. 38 out of 586 reviews
Rating 2 - Terrible. 19 out of 586 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, friendly and helpful staff. Perfect stay
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean good size rooms. Next to metro stop which was very convenient.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Roisin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location and the staff were super friendly and helpful
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Normand

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2024
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect stay! Friendly and help staff, clean hotel, very convenient to restaurants, market and other attractions.
Stayed 6 nights in Jun 2023
Verified

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything I want in a hotel at a fair price.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Steffany

Liked: Cleanliness, staff & service, property conditions & facilities
It is just so quaint in the heart of the city with many things to do with in walking distance!
Stayed 1 night in Sep 2023
Verified

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the middle of Toulouse. Staff were very friendly and accommodating and spoke multiple languages.
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall great place

Helpful front desk. Provided answers to all of our questions
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

FABIEN

.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ulrike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central, old building- new interior, at the pedestrian zone of the inner city, perfect for sightseeing and shopping and dining
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Aisling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Lovely hotel, clean and comfortable rooms! Staff were extremely friendly. Overall a great stay.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt good after 2 weeks of good European hotels (good ones) to know what to expect Very nice overall
Stayed 1 night in May 2023
Verified

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy transportation from airport and to train station. Easy walking distance to attractions and dining. Staff responded to our lack of wifi with a good option that we appreciated-all staff helpful and bilingual. We had a very pleasant and easy stay.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Douglas

Liked: Cleanliness, property conditions & facilities, room comfort
It’s a solid three-star hotel, but not four in my opinion. Very accessible location.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Rémi

Liked: Cleanliness, staff & service
This is Europe, rooms are small but you have all you need
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and location

Great location in the heart of the city. Really helpful team. Can get a little noisy late at night from revellers outside.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Chadi

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Town centre, good value

Rooms are a little compact here, the service is friendly. The breakfast buffet is basic, with limited options but nice and efficient.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Julio

Liked: Cleanliness, property conditions & facilities
Good value
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Andranik

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel, friendly staff with perfect location for accessing metro and also touristic areas were practically in walking distance. I was mainly there for business trip, but an afternoon of free time was enough to see some of the touristic cites.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Chic modern rooms, excellent central location near trains, subway, buses, and airport shuttle. Lots of restaurants nearby. Hotel staff were always friendly and helpful. Rooms were equipped with the essentials. A kettle is supplied. No carpets, so very clean. Overall, an excellent base to tour Toulouse.
Stayed 4 nights in Jun 2025
Verified

6/10 Okay

Carlos

Liked: Staff & service, property conditions & facilities, room comfort
Very good location in the centre of Toulouse. The only negative is that there was no gym in the hotel.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Ropsonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great hotel and location. You can’t go wrong should you decide to stay here. The room we had was corner unit, more spacious and clean. The staff are very friendly and helpful. It is a convenient location to restaurants, public transportation and near the Capital.
Stayed 4 nights in Jul 2024